Ecosense EcoQube Radon Detector User Guide

Ecosense EcoQube Radon Detector

Product Information

Specifications:

• Product Name: EcoQube
• LED Light Colors: Orange, Green, Red
• Wi-Fi Connectivity: Yes
• Radon Detection: Yes
• Reset Options: Device Settings Reset, Factory Settings Reset
• Support Website: https://ecosense.io/user-guides
• Customer Support Email: [email protected] (For European customers)

Product Usage Instructions

EcoQube LED Light Status Guide:

• No light – No power to EcoQube
• Flashing orange – EcoQube is in setup mode waiting to connect to a Wi-Fi network
• Solid green – EcoQube is operational and connected to a Wi-Fi network, radon level is within no action required range
• Solid orange – EcoQube is operational and connected to a Wi-Fi network, radon level is within consider fixing home range
• Solid red – EcoQube is operational and connected to a Wi-Fi network, detected radon level is within action required range
• Flashing red – EcoQube is not able to connect to a Wi-Fi network
• Flashing green – EcoQube is updating internal firmware

Reset Modes:

• Reset Mode Preparation: While pressing and holding down the reset button, if the button is released within 5 secs, the reset mode shall be canceled and the LED light shall go back to its previous status.
• Device Settings Reset Preparation: While pressing and holding down the reset button for 5 to 20 secs, upon releasing the button, the EcoQube device will only perform a reset to device settings.
• Factory Settings Reset Preparation: While pressing and holding down the reset button for more than 20 secs, upon releasing the button, the EcoQube device will perform a reset to factory settings.

Contact Information:
If you need further assistance or support, please visit our user guides at https://ecosense.io/user-guides. For customer support, you can reach us at https://ecosense.io/support. European customers may contact us via email at [email protected].

Frequently Asked Questions (FAQ):

• Q: How do I know if my EcoQube is operational?
  A: Check the LED light status. A solid green light indicates that the EcoQube is operational and connected to a Wi-Fi network.

• Q: What should I do if the LED light is flashing red?
  A: If the LED light is flashing red, it means that the EcoQube is not able to connect to a Wi-Fi network. Please check your Wi-Fi settings and connection.

• Q: How do I perform a factory reset on the EcoQube?
  A: To perform a factory reset, press and hold down the reset button for more than 20 seconds. Upon releasing the button, the EcoQube will reset to factory settings.

Introduction

At Ecosense, we are solely dedicated to developing innovative and highest- performance radon gas monitoring solutions that ensure accurate and real-time reporting of indoor air safety levels for your family. Our real-time radon monitoring solution, EcoQube, integrates the latest high-precision patented radon monitoring technology combined with wireless and cloud connectivity to deliver an easy-to-use, fast, highly accurate, compact, and affordable continuous radon monitoring solution.

In the box

EcoQube Set Up

1. Connect the large end of the power cable to the power adapter. Then plug the power adapter into an AC power supply.
2. Download and open the EcoQube app (Available in the App Store and Google play).
3. Register and create your account.
4. Follow the instructions in the app.

EcoQube

EcoQube App Overview

The EcoQube App connects with the intelligent EcoQube radon detector device. It gathers all data from the EcoQube detector device to be shared with your smartphone.

EcoQube Placement Guidelines
Make sure it’s at the right height. Place EcoQube at least 20 inches (50cm) above the floor. Do not place EcoQube close to open windows or vents and keep it away from high heat, high humidity. Find a spot with a good Wi-Fi signal. EcoQube uses Wi-Fi together with an internet connection to send information to your smartphone app.

Technical Specifications

Maintenance

Reset to device settings: Resets Wi-Fi settings, alarm settings, and unit settings to default values.

1. Press the button until the LED goes off.
2. Keep holding the reset button for 5 seconds until the LED turns green.
3. Release the button.

Reset to factory settings: Resets to original manufacturer settings if the device becomes unresponsive.

1. Press the button until the LED is off.
2. Press and hold the reset button for 5 seconds until the LED turns green.
3. Keep pressing and hold the reset button for more than 20 seconds until the LED turns orange.
4. Release the button.

Powering off
To switch off the EcoQube device, please remove the power cable from the backside.

Reset existing data
To erase all data on your account, you need to unregister the EcoQube by following the below steps. Go to All Devices and swipe left on the device name to show the Unregister menu.

EcoQube LED Light Color Guide

For more details, please visit us at https://ecosense.io/user-guides
Customer Support
We are happy to help, please visit us at https://ecosense.io/support For European customers, please contact [email protected]

Limited Warranty

Ecosense warrants that it’s products shall substantially conform to its product specifications and be free from defects in design, materials, and workmanship under the normal use and service for which the products were designed for a period of twelve (12) months, calculated from the later of the date of purchase or delivery if ordered on the internet. See www.ecosense.io/support for specific warranty and liability information relating to this Product.

Safety and Maintenance

The Ecosense EcoQube (Product’ or ‘product) is intended for indoor use only. Avoid direct exposure to sunlight for long periods. Avoid exposure to direct heat sources. For correct usage, make sure the Product is operating in the specified temperature range (see technical specifications in the User Guide or visit www.ecosense.io).
Exposure to high humidity might permanently alter the product sensitivity or damage the product. Do not disassemble. If the Product does not work as specified, please contact your local dealer or visit us at www.ecosense.io.
Use a dry cloth to clean the Product.
Disposal: electronic equipment.

Regulatory Compliance USA

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the Product. This Product complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This Product may not cause harmful interference, and (2) this Product must accept any interference received, including interference that may cause undesired operation.

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This Product generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this Product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the Product and receiver.
• Connect the Product to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Safety
This Product is a radio transmitter and receiver. It is designed not to exceed the emission limits for exposure to radio frequency (RF) energy set by the USA Federal Communications Commission. The antenna must be installed and operated with a minimum distance of 8 inches (20 cm) between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

EU Declaration of Conformity
Hereby, Ecosense Inc., 1777 Hamilton Avenue, Suite 2180, San Jose, CA 95125, USA, declares that this product is following the provisions of Radio Equipment Directive (RED) 2014/53/EU and its amendment. The full text of the EU Declaration of conformity is available by contacting Ecosense support at [email protected].

Power Supply
The Product (Model EQ100) contains a power supply tested according to the following standards: UL62368-1(for US adapter), EN62368-1 (for EU adapter)

Model Description
EcoQube (Model: EQ100)
FCC ID: 2AC7Z-ESPWROOM32D
Model EQ100 includes Bluetooth and 802.11b/g/n (2.4GHz) Wi-Fi

ISM Frequency Bands and Output Power

• Frequency Range:
  • 2412MHz – 2462MHz (HT20) (Wi-Fi 802.11b/g/n)
  • 2422MHZ – 2452MHz (HT40) (Wi-Fi 802.11n)
  • 2402MHZ – 2480MHz (Bluetooth)
• Output power:
  • <100mW (Wi-Fi)
  • <8mW (BLE)

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