POHOPA Wireless TV Headphones User Guide

Quick Guide for W239
WIRELESS HEADPHONE

What’s in the box

| W239（HEADPHONE）X1
---|---
| W126（TRANSMITTER）X1
| Micro USB Charging Cable X1
| AC Adapter X1
| AUX Cable X1
| Digital Optical Cable X1
| 3.5mm Female to 2RCA Male X1
Audio Cable

Product diagram

1. Power ON/OFF(tap 3 sec to turn on)
   /Volume up clockwise and volume down counterclockwise

2. Micro USB charging Slot

1. DC IN 5V/1A
2. Optical Digital Audio IN
3. Audio IN
4. Power/Pair

Connect instructions

Step 1 : Use the AC apater to power on the transmitter as picture shown on the right. Then tap the power button on the top for 3 seconds to turn it on(the  blue indicator flashes after power on)
Warm tip: we recommend better to not turn the power off to the transmitter, very little power is needed to keep on, so you don’t have to turn it on whenever you use it.

Step 2: Choose one of the three options below to connect W126 with your TV.
You can also watch our short video on YouTube by searching HOW TO USE POHOPA W239 V1.0
Option1: AUX cable
Option2: Optical cable
Option3: 3.5mm Female to 2RCA Male Audio Cable + AUX cable （simplest way, highly recommend）

For 3.5mm/AUX connection, normally no settings required, simplest way, highly recommend. If it does, please refer to the settings of Option 3.

For digital optical connection, please set your TV audio output to PCM / LPCM, Dolby/DTS is not supported. The menus for sound out and audio format settings are not the same of different TV brands. please refer to your TV manual for details.
(for ref.) Device homepage–system setting–image and sound–voice setting–digital audio output–PCM/LPCM.

For RCA connection, make sure the RCA ports are labeled as “AUDIO OUT/OUTPUT/AV OUT”, and set your TV audio output to external speakers.  The menus for sound out and audio format settings are not the same from different TV brands. please refer to your TV manual for details. (for ref.) Menu –  sound – speaker settings – external speakers – on.

Step 3: Connect W126 with W239
Tap the power button for 3sec to turn on the headphone The headphone will automatically connect with the transmitter(the blue indicator on the transmitter stays on when successfully connected) and you can hear the TV sound from the headphone. Warm tip:if you don’t run off the power to the transmitter as we recommend, you can directly hear the TV sound coming out from the headphone each time you turn the headphone on.

Headphone charging

In any state, insert the micro USB cable, the headphone will be charging with a red light on, filled with red light off. The headphone can be used while charging.  Please note headphone charing can Only Use 5V/1A Plug(Not included, regular phone plug is recommended).

IMPORTANT!

Question: Why do both lights on the transmitter and headphone flash in blue after connecting all the cables well and still can’t hear any sound from the headphone?
Answer: The headphone and the transmitter are already exclusively paired, so when you connect all the cables well as per the instructions, the light on the headphones will flash in blue, while the light on the transmitter must be staying on blue. If not like this, it means they disconnect somehow, you will have to get them paired first.

Here is how: After you turn on both, please tap twice the power button on the transmitter(button labeled as “Pair”) and then tap twice the power button on headphones too, then the blue light on the transmitter will stay on, not blink, which means they are paired again. And next time you use, they will automatically  pair with each other, no need to do this again.

Technical parameters

W239（HEADPHONE）

W126（TRANSMITTER）

Optical Digital Audio

Support Audio Format| PCM/PLCM
Support Sampling Rate| 32, 44.1, 48, 96 and 192kHz, and 24-bit

LED Light Status

Transmitter| BLUE Light| Blink slowly| Disconnected
Blink quickly| Searching
Stay on| Connected
Headphone| RED Light| Stay on| Charging
Stay off| Full battery
BLUE Light| Blink slowly| Connected
Blink quickly| Searching
Stay on| Mute

2.4G Wireless Transmitting – Receiving System
Troubleshooting List

1. Can’t hear any sound from headphones after connecting all the cables well.

• There are three audio cords included (optical, RCA, and 3.5mm), in the end, only one of them is needed to complete installation. Please don’t plug all  of them at the same time.
• Ensure you set the TV or  TV-related AV device’s audio format to PCM/LPCM when you use a digital optical connection
• For some TVs, you may have to activate the TV audio out by changing the TV’s AUDIO OUT setting to “External TV Speakers”. Use your TV remote to go to the TV setting menu, select Audio and follow the instructions in your TV user manual.
• Not for TVs with non-functional audio out ports (test before purchase). Check if you can hear any sound by plugging a normal wired headphone directly into the TV audio out. Or check the quality of your Pohopa headphone through your iPad/PC etc.

2.Buzzing sound, continuous high pitch hum, sound cutting out, dropping put, tiny sound.

• Make sure you connect all the cables well, please refer to the three connection instructions and choose one that suits your TV the most.
• Place the transmitter as far as away from built-in Wi-Fi devices esp. Wi-Fi router to avoid interference, at least 16ft away.
• keep the distance between headphone and transmitter within 66ft.(might not be able to reach up to 100ft due to obstacles in the room)
• Please adjust the volume of TV or TV-related AV device (e.g., TV, cable box, STB) to a sufficient level, or raise the volume directly from the headphone volume control button.
• Headphone low battery, please charge the headphone.

3.Does the Pohopa headphone mute the tv sound? Can others in my family hear TV while I use the Pohopa headphone?

• This is a TV feature and its availability depends on your TV design. Please check your TVmanual or contact the manufacturer to ask whether the TV speakers can work or not when the audio output is activated.
• For most TVs, the TV’s internal speakers and an external audio device can work simultaneously. Such as, for some newer LG TVs, when do RCA audio connection, you can set the “Sound Out” to “Internal TV Speaker + Audio Out(Optical)”. And for some newer Samsung TVs, you can enable this feature by selecting “TV Speaker” from the TVSound Output lists.
• However, for some old TV models, the built-in speakers might not work if you choose to use an external audio device (e.g., speaker, headphone). If your TV is like this and you only watch programs from one fixed AV device, such as cable box or STB, etc, just hook up the Pohopa headphone to that device for enjoying TV with your family together.

From marketing statistical analysis, if you experience no sound, sound cuts in and out, too much noise, most issues are caused by incorrect operation. Pls refer to the connect instructions or email to (support@pohopa.com) with pictures of how you connect all the cables, we are confident to get one good solution for you within 24 hours.  For Tech Support and Customer Services, please contact us via support@pohopa.com

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