AUKEY Bluetooth Neckband Headphones User Manual

: June 7, 2024
: Aukey

AUKEY Bluetooth Neckband Headphones User Manual

EP-B33

Thank you for purchasing the AUKEY EP-B33 Bluetooth Neckband Headphones. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.

Package Contents

Bluetooth Neckband Headphones
USB-A to C Cable
Three Pairs of Ear-Tips (S/M/L)
User Manual
Warranty Card

Product Diagram

Getting Started

Charging

Fully charge your headphones before first use. Before charging, make sure the headphones are turned off. To charge, simply connect one end of the USB-A to C cable to a USB charging port and the other end to the input port on the headphones. When the green LED indicator light turns off, your headphones are fully charged and ready for use. Charging takes around 1 hour.

Charging Inductions

Turning On / Off

Turn On

| Press and hold the multi-function button for about 1.5 sec, the LED indicator will light up white for 2 sec and an ascending tone will ring.
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Turn Off

| Press and hold the multi-function button for over 3 sec or stick the earbuds for 30 min. The LED indicator will light up green for 2 sec and a descending tone will ring.

Pairing

Starting with the headphones powered off:

Turn on Bluetooth on the device you want to pair with the headphones.
Press and hold the multi-function button until the LED indicator flashes green and white alternately.
In the list of available devices, find and select “AUKEY EP-B33”.
If a code or PIN is required for pairing, enter “0000”.

Simultaneous Pairing with Two Devices

Follow the above instructions to pair the earbuds with Device A.
Once paired, turn off Bluetooth on Device A and turn off the earbuds.
Follow the above “Pairing” section to pair with Device B.
Once paired with Device B, reactivate Bluetooth on Device A and select “AUKEY EP-B33” in the list of paired devices.
You can now make and receive calls from either of the two paired devices.

Notes

To clear the pairing list, power on the headphones and then hold volume + and volume – simultaneously for 5 sec until the LED indicator lights up green and white in the same time. Once the pairing list is cleared, you’ll hear a tone and the headphones will automatically enter pairing mode.
The headphones will automatically shut down after 5 min in standby mode if no devices are paired.
If your paired device is turned off or manually disconnected, the LED indicator will flash white twice every 5 sec and the headphones will shut down after 5 min.
Double-press the multi-function button to enter pairing mode. The LED indicator will flash white and green alternately. If no devices are paired in 3 min, the headphones will enter standby mode.
The maximum wireless operating range is 49ft (15m). If you exceed this range, the headphones will disconnect from your paired device. The connection will be re-established once you re-enter the wireless range within 5 min. The headphones will automatically reconnect to the last-paired device. To connect with other devices, repeat the previous “Pairing” steps.

Music and Calls Control

Streaming Audio

Once paired, you can wirelessly stream audio from your device to your headphones. Music will automatically pause when you receive an incoming phone call, and resume once the call ends.

Play or pause| Press the multi-function button once; Detach or attach the magnetic earbuds
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Adjust volume| Press volume + / –
Skip to next / previous track| Press and hold volume + / – for 1.5 sec
EQ Switch| Press EQ button once to switch from EQ1 / EQ2 / EQ3

Making Calls

Once paired with your phone, make and answer calls via the in-line remote.

Answer / End calls

| Press the multi-function button once to answer / end calls or separate the magnatic earbuds to answer calls
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Three-way Call

|

If there’s a second incoming call, press the multi-function button once to answer the incoming call and put the first call on hold; orpress and hold the multi-function button for 1.5 sec to reject the second incoming one and continue the ongoing call.
If you are on a three-way call, press the multi-function button once to end the ongoing call and answer the one on hold; or press and hold the multi-function button for 1.5 sec to switch between these two calls

Reject an incoming call

| Double-press the multi-function button

Mute / Resume a call

| Press and hold the volume – for 1.5 sec during a call

Switch mic

| During a call, press and hold volume + for 1.5 sec to switch between the headphones and your phone for talking

Activate / Deactivate Siri and other voice assistants

| When your device is connected, press and hold the multi-function button for 1.5 sec to activate voice assistant, and press the multi-function button once to deactivate

LED Indicator

|

Status

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White & green flashing alternately

|

Pairing mode

White flashing twice every 5 sec

| Standby mode / Disconnected

White flashing once every 5 sec

|

Connected / Playing music

White flashing rapidly|

In call

Green flashing twice every 5 sec

| Low battery
Green|

Charging

OFF (after charging)

| Fully charged
Orange flashing twice|

Changing EQ

FAQ

The headphones are on but cannot connect to my device.
For the headphones and your device to establish a connection, you need to put them both in pairing mode. Please follow the instructions in the “Pairing” section of this manual.
I’ve set up a connection with my smartphone but can’t hear any sound.
Double-check the volume level on your smartphone and the headphones. Some smartphones require you to set up the headphones as an audio output device before the audio can be transmitted. If you’re using a music player or other device, please make sure it supports the A2DP stereo music profile.
The sound isn’t very clear or the caller can’t hear my voice clearly.
Adjust the volume on your smartphone and the headphones. Try getting closer to your smartphone to rule out the possibility of interference or wireless range- related issues.
What is the wireless range of the headphones?
The maximum range is 49ft (15m). However, the actual range will depend on environmental factors. For optimal performance, keep your devices connected with the headphones within a 15ft–40ft range and make sure that there are no major obstacles (like reinforced steel walls) between the headphones and your devices.
My headphones won’t turn on.
Try charging the headphones for a while. If the headphones still won’t power on, please contact our support team at the address below.

Product Care & Use

Keep away from liquids and extreme heat.
Don’t use the headphones at high volume for extended periods, as this may cause permanent hearing damage or loss.

Specifications

Model

|

EP-B33

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Technology

| Bluetooth 5.0+ HFP, A2DP, AVRCP, APTX, APTX-LL, AAC, SBC
Chipset|

QCC3005

Driver

| 1 x 10mm / 0.39” speaker driver (in each earpiece)
Sensitivity|

95±3 dB (at 1KHz)

Frequency Range

|

20Hz – 20kHz

Impedance

| 32 ohm ±15%

Microphone Type

|

MEMS (microphone chip)

Microphone Sensitivity|

-42dB ±3dB

Input

| DC 5V
Charging Time|

1 hour

Battery Life

| 8 hours
Battery Type|

Li-Polymer (130mAh)

Operating Range

| Up to 15m / 49ft
Weight|

37g / 1.31oz

Warranty & Customer Support

For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number.

Amazon US orders: support.us@aukey.com
Amazon EU orders: support.eu@aukey.com
Amazon CA orders: support.ca@aukey.com
Amazon JP orders: support.jp@aukey.com
Amazon AU orders: support.au@aukey.com

*Please note, AUKEY can only provide after sales service for products purchased directly from AUKEY. If you have purchased from a different seller, please contact them directly for service or warranty issues.

FCC Information for the User

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

IC Statement

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

CE Statement

Max RF power level:
BT classic (2402–2480MHz): 2.1dBm
RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation (1999/519/EC).

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

Excessive sound pressure from earphones and headphones can cause hearing loss.

Hereby, SHENZHEN AUKEY E BUSINESS CO., LTD. declares that the radio equipment type (Bluetooth® Headphones, EP-B33) is in compliance with Directive 2014/53/EU.

Notice: This device may be used in each member state of the EU.

Trademark

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by SHENZHEN AUKEY E BUSINESS CO., LTD. is under license. Other trademarks and trade names are those of their respective owners.