PKM Refrigerator Instruction Manual

TECHNOLOGY FOR DOMESTIC USE

Instruction Manual
Refrigerator
KS 117.4 A++ UB

www.pkm-online.de

• The figures in this instruction manual may differ in some details from the current design of your appliance. Nevertheless, follow the instructions in such a case. Delivery without content.

• Any modifications, which do not influence the functions of the appliance. shall remain reserved by the manufacturer.
  Please dispose of the packing with respect to your current local and municipal regulations.

• The appliance you have purchased may be an enhanced version of the unit this manual was printed for. Nevertheless, the functions and operating conditions are identical. This manual is therefore still valid. Technical modifications, as well as misprints, shall remain reserved.

Safety instructions

• Read the safety instructions carefully before you operate the appliance for the first time. All information included in those pages serve for the protection of the operator. If you ignore the safety instructions, you will endanger your health and life.

DANGER! indicates a hazardous situation that, if ignored, will result in death or serious injury.
CAUTION! indicates a hazardous situation that, if not avoided, may result in minor or moderate injury.

WARNING! indicates a hazardous situation that, if ignored, could result in death or serious injury.

NOTICE! indicates possible damage to the appliance.

• Store this manual in a safe place so you can use it whenever it is needed. Strictly observe the instructions to avoid damage to persons and property.
• Check the technical periphery of the appliance! Do all wires and connections to the appliance work properly? Or are they time-worn and do not match the technical requirements of the appliance? A check-up of existing and newly made connections must be done by unauthorized professionals. All connections and energy-leading components  (incl. wires inside a wall)must be checked by a qualified professional. All modifications to the electrical mains to enable the installation of the appliance must  be performed by a qualified professional.
• The appliance is intended for private use only.
• The appliance is intended for cooling of food in a private household only.
• The appliance is intended for indoor use only.
• The appliance is not intended to be operated for commercial purposes, during camping and in public transport.
• Operate the appliance in accordance with its intended use only.
• Do not allow anybody who is not familiar with this instruction manual to operate the appliance.
• This appliance may be operated by children aged from 8 years and above as well as by persons with reduced physical, sensory and mental capabilities or lack
  of experience and knowledge if they are supervised or have been instructed concerning the safe use of the appliance and do comprehend the hazards involved. Children between 3 and 8 years are allowed to load and unload refrigerators. Children must not play with the appliance. Cleaning and usermaintenance must not be carried out by children unless they are supervised.

DANGER!

1. Do not connect the appliance to the mains if the appliance itself or the power cord or the plug are visibly damaged.
2. Never try to repair the appliance yourself. If the appliance does not operate properly, please contact the shop you purchased the appliance at. Original spare parts should be used only.
3. When the power cord is damaged, it must be replaced by the manufacturer or an authorized after-sales service or a qualified professional only.

WARNING!

1. This appliance is equipped with the environmental-friendly refrigerant R600a.
   The refrigerant R600a is inflammable. The components of the cooling circuit must neither be damaged during transport nor use.

2. If any part of the cooling circuit is damaged, the appliance must not stand near a fire, naked light or spark-generating device. Contact the shop you purchased the appliance at immediately.

3. If gas is set free in your home:
   a) Open all windows.
   b) Do not unplug the appliance and do not use the control panel or thermostat.
   c) Do not touch the appliance until all the gas has gone.
   d) Otherwise sparks can be generated which will ignite the gas.

4. Keep all components of the appliance away from fire and other sources of ignition when you dispose of or decommission the appliance.

5. EXPLOSION HAZARD! Do not store any explosive materials or sprays, which contain flammable propellants, in your appliance. Explosive mixtures can explode there.

6.  While unpacking, the packaging materials (polythene bags, polystyrene pieces, etc.) should be kept away from children. CHOKING HAZARD.

7. Do not connect the appliance to the electric supply unless all packaging and transit protectors have been removed.

8. Operate the appliance with 220~240V/50Hz/AC only. All connections and energy-leading components must be replaced by an authorized professional.

9. Do not use a socket board or a multi-socket when connecting the appliance to the mains.

10. A dedicated and properly grounded socket meeting the data of the plug is required to minimize any kind of hazard. The appliance must be grounded properly.

11.  Check that the power cord is not placed under the appliance or damaged when moving the appliance.

12. The technical data of your energy supplier must meet the data on the model plate of the appliance.

13. Your domestic circuit must be equipped with an automatic circuit breaker.

14. Do not modify the appliance.

15. Turn off the power before you install the appliance and before you connect it to the mains. RISK OF FATAL ELECTRIC SHOCK!

16. Disconnect the appliance from the mains before you clean or maintain it.

17. Do not use any electric appliances inside the food storage compartments of your appliance unless they are recommended by the manufacturer of your refrigerator.

18. Do not put any heat-radiating appliances onto your appliance.

19.  Do not install the appliance in a place where it may come in contact with water/rain; otherwise, the insulation of the electrical system will be damaged.

20. Do not put a water-boiler or vases onto your appliance. The electrical components of your appliance can be seriously damaged by water over-boiling or spilled water.

21.  Do not use any steam cleaners to clean or defrost the appliance. The steam can get into contact with the electrical parts and cause an electrical short. RISK OF
    ELECTRIC SHOCK!

22. Never use mechanic devices, knives or other sharp-edged items to remove encrusted ice inside the appliance. RISK OF ELECTRIC SHOCK caused by damaging the interior of the appliance.

23. Children must never play with the appliance.

24. If you decommission your appliance (even temporarily), ensure that children cannot get into the appliance. Strictly observe the corresponding safety instructions numbers. 1  and 4, chapter DECOMMISSIONING, ultimate

25. Strictly observe the instructions in chapter INSTALLATION.

CAUTION!

1. Do not put any gassy beverages into the appliance, because their containers could explode.
2. The condenser and the compressor, located at the rear of the appliance, can reach high temperatures during ordinary operation. Carry out the installation according to this manual. Insufficient ventilation of the appliance will impair its operation and will damage the appliance. Do not cover or block the ventilation slats at any time
3. Do not touch the extremely cooled surfaces with wet or damp hands, because your skin may stick on these surfaces.

NOTICE

1. When you move the appliance, hold it at its base and lift it carefully. Keep the appliance in an upright position.
2. Do not tilt the appliance more than 45
3. If the appliance is transported in a horizontal position, some oil may flow from the compressor into the refrigerant circuit.
4.  Leave the appliance in an upright position for 4-6 hours before you switch it on to ensure, that the oil has flowed back into the compressor.
5. Never use the door for moving the appliance as you will damage the hinges.
6. The appliance must be transported and installed by at least two persons.
7. When you unpack the appliance, you should take note of the position of every part of the interior accessories in case you have to repack and transport it at a later point of time.
8. Do not operate the appliance unless all components are installed properly.
9. Do not stand or lean on the base, the drawers, the doors, etc of the appliance.
10. Do not put hot liquids or hot foodstuff into the appliance.
11.  The air vents of the appliance or its built-in structure (if the appliance is suitable for being built-in) must be completely open, unblocked, and free of any kind of dirt.

Climatic classes

Look at chap. TECHNICAL DATA for information about the climatic class of your appliance. Your appliance can be operated in rooms with relevant room temperatures as named below.

Installation guide

Installation

a. Installation dimensions (in mm)

b. Levelling

c. Installation below the worktop

d. Fixing below the worktop

e. Fixing of the door (fixed furniture)

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Location

1. Unpack the appliance carefully. Dispose of the packaging as described in chapter waste management.
2. The accessories of your appliance can be protected from damage due to transportation (adhesive tapes etc.). Remove such tapes very carefully. Remove remains of such tapes with a damp cloth using lukewarm water and a mild detergent (see also chapter CLEANING AND MAINTENANCE). Never remove any components of the back of the appliance!
3. Install the appliance in a suitable position with an adequate distance from sources of heat and cold.
4. Check that the appliance and the power cord are not damaged.
5.  Install the appliance in a dry and well-ventilated place.
6. Protect the appliance from direct sunlight.
7. The doors must open completely and without hindrance.
8. Install the appliance on a level, dry and solid floor. Check the correct installation with a bubble level.
9. Connect the appliance to the mains properly.
10. The nameplate is situated inside the appliance or at the back.

Changing of the hinge position

1. WARNING! Switch off and unplug the appliance before changing.
   RISK OF ELECTRIC SHOCK!

2. The appliance must be empty.

3.  Carry out the change with at least two persons.

4. Be careful when opening the sprung hinges. RISK OF INJURY.

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Remove the shutter covers of the door| With the door closed remove the screws on the outside of the hinges. Start with the top hinge.| Open the hinges.
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Support the bottom of the door. Be careful with
the hinges. Remove the door.| With the hinge open undo the screws of the top
hinge.| Remove the shutter covers of the cabinet.
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Turn the hinge and fix it on the opposite side.| Repeat with the other hinge. Reinstall the
shutter covers. Reinstall the door.| Check that the door is adjusted properly. Check
that the door seals close properly. Finally, tighten
the screws.

Changing of the hinge position (freezer compartment)

Slightly open the freezer compartment door. Using a small screwdriver, press the spring in the opening of the lower door bearing slightly upwards and take out the door bearing and the door. Install the cover cap (M) on the opposite side. Turn the door by 180 0 and fix the lower door bearing in the relevant opening. Lift the door slightly upwards, fit it  into the upper door bearing; at the same time insert the lower door bearing in the square hole.
Move the door up- and downwards carefully so the installation will be easier.

Operation

1. Freezer compartment
3. Shelf
5. Door shelves| 2. Thermostat
4. Crisper
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Temperature setting

AFTER HAVING INSTALLED THE APPLIANCE WAIT 4 HOURS BEFORE YOU CONNECT IT TO THE MAINS.

| 0 OFF Turn clockwise to switch on the appliance.
1 Highest temperature = warmest setting
7 Lowest temperature = coldest setting
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Operation parameters

1. The appliance can only reach the relevant temperatures when:
   a. the ambient temperature meets the climatic class.
   b. the doors close properly.
   c. you do not open the doors too often or too long.
   d. the door seals are in proper condition.
   e. the appliance is properly positioned.
   f. you have not overfilled the appliance.
   g. you do not store warm or hot food in the appliance.

2. High ambient temperatures and simultaneously operating at the coldest setting may make the compressor operate permanently to keep the temperature constant inside the appliance.

3. Defrost the appliance periodically as encrusted ice will decrease the power and increase the energy consumption of the appliance.

Helpful hints/energy saving

• Cooked food can be stored in the appliance. Let it cool down to room temperature before you put it into your appliance.
• Store your food in colorless, airtight, and tasteless materials.
• Some food like meat, fish, etc. may become dry and release strong odors. You can avoid these by wrapping them into aluminum foil or plastic wrap or putting them into an airtight bag or container.
• Allow ample storage place for your food. Do not overfill your appliance.
• Wrap your food in plastic wrap or suitable paper and place each kind of food in a particular location in your appliance. This will prevent any contamination, a loss of water and a mingling of odors.
• Let warm or hot food cool down to room temperature before you put it into your appliance. Otherwise, the energy consumption will increase and encrusted ice will be generated.
• If you buy frozen food, the packaging must not be damaged and the product must be properly stored (sales container -18 0 C or lower).
• Put the frozen food you want to defrost into the cooling compartment of you appliance.
• How to defrost frozen food depends on your kitchen equipment and the purpose, you want to use the frozen food for.
  √ room temperature
  √in the cooling compartment of your appliance
  √ in an electrical oven4
  √in a microwave5

4 Regard the corresponding functions of your oven.
5 Regard the corresponding functions of your microwave.

Meaning of the *-labeling of freezers

1- (), 2- (), and 3-stars () freezers are not suitable for freezing fresh food.
2-stars (**) and 3-stars (***) freezers are suitable for storing frozen food (pre-frozen) and ice or for making ice and ice cubes.

COMPARTMENTS| STAR(*)| 1ARGET
STORAGE
TEMPERATURE| SUITABLE FOOD
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Freezer| (** )| -18 °C| ➢ Suitable for seafood (fish, shrimps,  shellfish), freshwater and meat products.

Recommended storage period: 3  months

•Suitable for freezing fresh food.

Freezer| ***| -18 °C| ➢ Suitable for seafood (fish, shrimps,  shellfish), freshwater  and meat products.

Recommended storage period: 3 months
•Not suitable for freezing fresh food.
Freezer| | -12 °C| ➢ Suitable for seafood (fish, shrimps, shellfish), freshwater  and meat products.
Recommended storage period: 2 months
•Not suitable *for freezing fresh food.
Freezer| | -6 °C| > Suitable for seafood (fish, shrimps, shellfish), freshwater and meat products.

➢ Recommended storage period: 1 month
Not suitable for freezing fresh food.

0* – compartment| | -60 C ~ 00 C| ➢Suitable for fresh meat products (pork, beef, chicken, etc.) and processed food consumed or processed within the same day or within the next three days after storage (max.).

• Not suitable for freezing food or for storing  frozen food.

WARNUNG Do not eat food that is still frozen. The coldness can cause injuries in the mouth.

WARNING Do not touch extremely cooled surfaces with wet or damp hands, because your skin may stick on these surfaces.

Storage of food

Your appliance has the accessories as the “Description of the appliance” showed in general, with this part instruction you can have the right way to store your food.
Food is not allowed to touch directly all surfaces inside the appliance. It has to be wrapped separately in aluminum sheets or in a cellophane sheet or in airtight plastic boxes.

Storing food in the refrigerator compartment The fridge freezer compartment helps to extend the storage times of fresh perishable foods.

Fresh food care for best results:
Store foods that are very fresh and of good quality.
Ensure that food is well wrapped or covered before it is stored. This will prevent food from dehydrating, deteriorating in color or losing taste and will help maintain freshness.  It will also prevent odour transfer. Vegetables and fruit need not be wrapped if they are stored in the vegetable content of the fridge compartment.  Make sure that strong-smelling foods are wrapped or covered and stored away from foods such as butter, milk and cream which can be tainted by strong odors. Cool hot foods down before placing them in the fridge compartment.
Dairy foods and eggs
Most pre-packed dairy foods have a recommended „use by /best before/best by/ date stamped on them. Store them in the fridge compartment and use within the recommended time. Butter can become tainted by strong-smelling foods so it is best stored in a sealed container.
Eggs should be stored in the fridge compartment.Red meat
Place fresh red meat on a plate and loosely cover with waxed paper, plastic wrap or foil.
Store cooked and raw meat on separate plates. This will prevent any juice lost from the raw meat from contaminating the cooked product.
Poultry
Fresh whole birds should be rinsed inside and out with cold running water, dried and placed on a plate. Cover loosely with plastic wrap or foil.
Poultry pieces should also be stored this way. Whole poultry should never be stuffed until just before cooking, otherwise, food poisoning may result.

Fish and seafood
Whole fish and fillets should be used on the day of purchase. Until required, refrigerate on a plate loosely covered with plastic wrap, waxed paper or foil.
If storing overnight or longer, take particular care to select very fresh fish. The whole fish should be rinsed in cold water to remove loose scales and dirt and then patted dry with paper towels. Place whole fish or fillets in a sealed plastic bag.
Keep shellfish chilled at all times. Use within 1 – 2 days.

Precooked foods and leftovers
These should be stored in suitable covered containers so that the food will not dry out.
Keep for only 1-2 days.
Reheat leftovers only once and until steaming hot.

Vegetable container
The vegetable container is the optimum storage location for fresh fruit and vegetables.

Take care not to store the following at temperatures of less than 7°C for long periods: Citrus fruit, melons, aborigines, pineapple, papaya, curettes, passion fruit, cucumber,  peppers, tomatoes.
Undesirable changes will occur at low temperatures such as softening of the flesh, browning, and/or accelerated decaying.
Do not refrigerate avocados (until they are ripe), bananas, and mangoes.

Freezing and storing food in the freezer compartment
To store deep-frozen food.
To make ice cubes.
To freeze food.
Note: Ensure that the freezer compartment door has been closed properly.

Purchasing frozen food
Packaging must not be damaged.
Use by the „use by /best before/best by/‟ date.
If possible, transport deep-freezed food in an insulated bag and place quickly in the freezer compartment.

Storing frozen food
Store at -18°C or colder. Avoid opening the freezer compartment door unnecessarily.

Freezing fresh food
Freeze fresh and undamaged food only.
To retain the best possible nutritional value, flavor and color, vegetables should be blanched before freezing. Aubergines, peppers, zucchini and asparagus do not require blanching.
Note: Keep food to be frozen away from food that is already frozen.
The following foods are suitable for freezing:
Cakes and pastries, fish and seafood, meat, game, poultry, vegetables, fruit, herbs, eggs without shells, dairy products such as cheese and butter, ready meals and leftovers such as soups, stews, cooked meat and fish, potato dishes, soufflés, and desserts.
The following foods are not suitable for freezing:
Types of vegetables, which are usually consumed raw, such as lettuce or radishes, eggs in shells, grapes, whole apples, pears and peaches, hard-boiled eggs, yogurt, soured milk,  sour cream, and mayonnaise.

Packing frozen food
To prevent food from losing its flavor or drying out, place food in airtight packaging.

1. Place food in packaging.
2.  Remove air.
3. Seal the wrapping.
4. Label packaging with contents and dates of freezing.

Suitable packaging:
Plastic film, tubular film made of polyethylene, aluminum foil. These products are available from specialist outlets.

Recommended storage times of frozen food in the freezer compartment These times vary depending on the type of food. The food that you freeze can be preserved from 1 to  12 months (minimum at -18°C).

Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish, minced meat (raw), pork (raw)| 6 months
Fruit (dry or in syrup), egg whites, beef (raw), whole chicken, lamb (raw), fruit cakes| 12 months

Cleaning and maintenance

1. WARNING! Disconnect the appliance from the mains before you clean or maintain it.
2. Always keep the appliance clean so that unpleasant odors do not occur.
3. Dust deposits on the condenser will increase energy consumption. Clean the condenser twice a year with a vacuum cleaner or a soft brush.
4. Take off all rings and bracelets before cleaning or maintaining the appliance; otherwise, you will damage the surface of the appliance.

Detergent

1. You can use commercially available washing-up liquids.
2. Do not use any abrasive cleaners, perfumed, bleaching or alcohol-containing cleaning products, wax polishes, solvents. Do not use any organic detergents!
   Do not use essential oils!
   External cleaning
   • Clean the exterior of the appliance with lukewarm water. Dry thoroughly.
   Internal cleaning
   • Clean the interior of the appliance with lukewarm water and a soft cloth. Dry thoroughly.
   Door seals
   • Clean with warm water. Dry thoroughly.
   Water drain
   • Check the opening of the water drain on the back of the cooling compartment regularly. Clean the opening with a small wooden rod. Do not use any sharp- edged items;
   otherwise, you will damage the appliance.

Defrosting

Manual defrosting (Freezing compartment)

1. Remove the content from the freezing compartment and put it into a cooling box.
2. Switch off the appliance by turning the thermostat to position 0/AUS/OFF and disconnect it from the mains.
3.  When the encrusted ice melts put some dry cloths into the freezer compartment to hold the water back.
4. Remove the big pieces of ice first. Afterward, remove the small pieces of ice.
5. Wipe and dry the appliance and door seals with dry and soft cloths.
6. After cleaning leave the door open for some time to ventilate the appliance.

Automatic defrosting (Cooling compartment)

1. The cooling compartment is defrosted automatically. The water runs into a container near the compressor.
2. If the automatic defrosting does not meet the requirements, e.g. on days with high ambient temperatures and humidity, defrost the appliance manually as described above.

6 Detergents such as vinegar, citric acid, etc.

1. Replacing of the illuminant
2. WARNING! Switch off and unplug the appliance before replacing the illuminant.
3. Illuminant-data: 220~240V, 15W
4. Unscrew the cover.
5. Press the cover and slide it backward
6. Replace the illuminant and reinstall the cover.

Troubleshooting

MALFUNCTION

POSSIBLE CAUSE| MEASURE
The appliance does not work at all.

• The plug of the appliance is not connected to the socket.
• The plug has become loose.
• The socket is not supplied with energy.
• The fuse is switched off.
• The voltage is too low.

|

• Check the corresponding socket by connecting it with another appliance.
• Check the fuse box.
• Compare the data on the model plate with the data of your energy supplier.

The compressor does not work at all.

• Incorrect energy supply.

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• Check the energy supply.

• The appliance has been switched off for a while.

• Too much or too hot food in the appliance.

• Doors opened too often or too long.

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• The appliance needs some time to reach the preset temperature.
• Remove any hot food.
• Do not open the door too often/too long.

Unsatisfactory cooling capacity

• The door was frequently opened.
• The door is not properly closed.
• Encrusted ice inside the appliance.
• The current temperature setting is too warm
• Warm or hot food inside the appliance.
• The appliance is overfilled.
• The door seals are damaged.

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• Select a different setting if necessary.
• Check the door/door seals.
• Defrost the appliance.

Strong formation of encrusted ice.

• The door is not properly closed.
• The door seal is damaged or soiled.

|

• Close the door.
• Clean/replace the door seal.

The door makes a strange sound when opened.|

• The door seals are soiled.

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• Clean the seals.

The compressor does not start immediately after having changed the setting.|

• Normal operating condition..

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• The compressor will start after a while.

Unusual noise.

• The appliance is not leveled properly.

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• Readjust the adjustable foot..

If the appliance shows a malfunction not noted on the schedule above or if you have checked all items on the above schedule but the problem still exists, please contact the shop you purchased the appliance at.

The operating procedures described below are normal and do not indicate a malfunction.

• The refrigerant generates a sound similar to flowing water.
• Sometimes you may hear a sound that is generated by the injection process of the cooling circuit.
• The sides of the appliance may get warm while the appliance is running.

Distinct noise

When you run the appliance for the first time or the temperature falls below a certain level the appliance will operate with high power to reach the preset temperature.

Condensed water in/on the appliance may be  generated inside or outside the appliance by high humidity or very warm ambient temperatures.

Clicking
You will hear the compressor click if it is activated or deactivated.
Hum is caused by the compressor while running.

Knocking/snapping may be  generated by sequential expansion and shrinkage of the components of the cooling system. It is caused by variations of temperature before and after the compressor is activated or deactivated.

Decommissioning

→Decommissioning, temporarily

If the appliance is not used for a longer period of time:

1. Draw the plug out of the socket.
2. Remove all food stored in the appliance.
3. Dry the inside of the appliance with a cloth and leave the door open for a few days.

While away on an average vacation/holiday (14-21 days):

1. Do the same as described above, or
2. let the appliance operate.
   a. remove all perishable food from the cooling compartment.
   b. clean the cooling compartment.
   c. freeze all food that is suitable to be frozen.

If you want to move the appliance:

1. Secure all removable parts and the contents of the appliance. Pack them separately if necessary.
2. Transport the appliance in an upright position only. All other positions can cause damage to the compressor.
3. Do not damage the feet of the appliance.

→Decommissioning, ultimate

1.  Draw the plug out of the socket.
2. Cut off the power cord at the appliance.
3. Completely remove every door of the appliance.
4. Leave the shelves in their position so that children are not able to get into the appliance.
5. Follow the advice for the disposal of the appliance in chap. WASTE MANAGEMENT.

Technical data

*= On a scale from A+++ (highest efficiency) to D (lowest efficiency).
** = based on the standard measurement within 24 hours. The current energy consumption depends on the way the appliance is used as well as its site.

Waste management

1. Dispose of the appliance relevant to the current legislation in view of explosive gases. The cooling systems and insulation of refrigerators and freezers contain refrigerants and gases which have to be deposed of properly. Do not damage the cooling fins and tubes. If refrigerants escape there is FIRE HAZARD!
2. While unpacking, the packaging materials (polythene bags, polystyrene pieces,  etc.) should be kept away from children. CHOKING HAZARD!
3. Old and unused appliances must be sent for disposal to the responsible recycling center. Never expose to open flames.
4. Before you dispose of an old appliance, render it inoperative. Unplug the appliance and cut off the entire power cord. Dispose of the power cord and the plug immediately.  Remove the door completely so children are not able to get into the appliance as this endangers their lives!
5. Dispose of any paper and cardboard into the corresponding containers.
6. Dispose of any plastics into the corresponding containers.
7. If suitable containers are not available at your residential area, dispose of these materials at a suitable municipal collection point for waste recycling.
8. Receive more detailed information from your retailer or your municipal facilities.

Refrigerant

1. The refrigerant circuit of the appliance contains the refrigerant R600a, natural gas of high environmental compatibility.
2. WARNING! Do not damage any components of the refrigerant circuit while transporting the appliance. FIRE HAZARD!

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Materials marked with this symbol are recyclable.| Please contact your local authorities to receive further information.| The refrigerant R600a is flammable!

Guarantee conditions

for large electric appliances; PKM GmbH & Co. KG, Neuer Wall 2, 47441 Moers.

This appliance includes a 24-month guarantee for the consumer given by the manufacturer, dated from the day of purchase, referring to its flawless material components and its faultless fabrication. The consumer is accredited with both the dues of the guarantee given by the manufacturer and the vendor’s guarantees. These are not restricted to the manufacturer’s guarantee. Any guarantee claim has to be made immediately after the detection and within 24 months after the delivery to the first ultimate vendee. The guarantee claim has to be verified by the vendee by submitting proof of purchase including the date of purchase and/or the date of delivery. The guarantee does not establish any entitlement to withdraw from the purchase contract or for a price reduction. Replaced components or exchanged appliances demise to us as our property.
The guarantee claim does not cover:

1. fragile components as plastic, glass or bulbs;
2. minor modifications of the PKM-products concerning their authorized condition if they do not influence the utility value of the product;
3. damage caused by handling errors or false operation;
4. damage caused by aggressive environmental conditions, chemicals, detergents;
5. damage caused by non-professional installation and haulage;
6. damage caused by noncommon household use;
7. damages that have been caused outside the appliance by a PKM-product unless a liability is forced by legal regulations.

The validity of the guarantee will be terminated if:

1. the prescriptions of the installation and operation of the appliance are not observed.
2. the appliance is repaired by a non-professional.
3. the appliance is damaged by the vendor, the installer or a third party.
4. the installation or the start-up is performed inappropriately.
5. the maintenance is inadequately or incorrectly performed.
6. The appliance is not used for its intended purpose.
7. the appliance is damaged by force Majeure or natural disasters, including, but with not being limited to fires or explosions.

The guarantee claims neither extend the guarantee period nor initiate a new guarantee period. The geographical scope of the guarantee is limited with respect to appliances,  which are purchased and used in Germany, Austria, Belgium, Luxembourg and the Netherlands.

August 2014

Documents / Resources

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