maxell MXH-BTW500 Bluetooth Wireless Earphone User Manual
- June 7, 2024
- Maxell
Table of Contents
Bluetooth®
Wireless Earphone
MXH-BTW500
User Manual
Thank you for purchasing this MAXELL product. Before use, make sure to read
this Instruction Manual and use the product correctly and safely.
■ Contents of the package
Introduction
About the user manual
- This Instruction Manual may be subject to change without prior notice.
- In order to improve the product, external appearance or part of the specifications may be subject to change without prior notice.
- Disclaimer (See the warranty certificate for details of the warranty.)
- Maxell shall not be responsible for any damage caused by fires, earthquakes, the action of a third party, any accidents, intended or unintended misuse, or another usage under abnormal conditions.
- The warranty stated in the warranty certificate is all we warrant, and we do not warrant anything except for this warranty including express warranty and implied warranty.
- Maxell shall not be responsible for failure due to any damage caused by usage other than described in the instruction manual.
- This product is not being designed to be any equipment or device which could be concerned with human life such as medical device, nuclear device, astronomical device, transportation device, etc., nor equipment or devices which requires high reliability. In case this product is used for the above equipment and or systems, Maxell does not responsible for any injuries or fire accidents caused by the failure of this product.
- This product is Japanese specification. We assume no responsibility if using outside Japan.
Safety Caution
Please strictly follow
**| Danger| If it is handled incorrectly, the user may suffer death
or severe injury
1 and the urgency is high.
---|---|---
| Warning| If it is handled incorrectly, it is assumed that the user may
suffer death or serious injury 1
| Caution*| If it is handled incorrectly, it is assumed that the user may
suffer minor injury 2
or there is a possibility that property damage *3 may occur.”
- Severe injury is indicated by those that have after-effects such as blindness, injury, burns (high-temperature burns/low-temperature burns, chemical burns), electric shock, fracture, poisoning, etc. and those requiring hospitalization or long-term regular hospital visits for treatment.
- Minor injury refers to hurt, burnt, electric shock, etc. which do not result in hospitalization or long-term follow-up consultation.
- Property damage refers to broad damages to houses or properties and domestic animals/ pets.
Examples of
Symbol| | lands for caution to fire, explosion, high temperature when
handling the product. Details will be illustrated inside the symbol.
---|---|---
| stands for prohibited actions when handling the product. Details will be
illustrated inside or next to the symbol or with a written description next to
it.
| stands for instruction that must be followed. Details will be illustrated
inside or next to the symbol or with a written description next to it.
Danger
Take power only from the USB port.
When charging, please use the USB port of the computer, etc., or a USB
adapter.
Using other power exceeding USB rating may result in heat generation,
ignition, failure, electric shock, or injury.
Please do not touch the leaked liquid. If liquid leaks from this device and gets into the eye, do not rub. Rinse with plenty of clean water immediately and consult a doctor. It may cause blindness.
Warning
Do not use while driving a car, motorcycle, bike, etc.
May cause traffic accident is as hard to hear surroundings.
Do not use at locations where it will be dangerous if surrounding sounds
cannot be heard
Even while walking, using it in where it will be dangerous if surrounding
sounds cannot be heard (such as railway crossings, crosswalks, station
platforms, roadways, construction sites, etc.) can cause unexpected serious
accidents.
Do not use in locations where the use of wireless devices is prohibited
Radio waves may affect cardiac pacemakers and medical equipment. Please do not
use in areas where the use of wireless equipment is prohibited such as in
hospitals or priority seats of trains etc.
Store properly at places out of children’s reach
Please make sure that small children will not swallow it by accident In case
of an accident, seek medical attention immediately.
Do not place in direct sunlight or where the temperature is too high
The surface of equipment and parts may deteriorate, result in causing a fire.
Please take extra care in a closed automobile in summer, or it is under direct
sunlight or near a stove. Do not put into the fire
This may result in heat generation, ignition, breakage, leakage.
Do not put into water This may cause fire or electric shock.
Do not repair, alter or disassemble these parts
Fire, electric shock, an injury may occur.
Turn off the power in case of abnormality
If smoke or strange smell or sounds comes out, or water or a foreign object
gets inside, or the product is dropped, please turn off the power immediately.
Furthermore, if it is being charged via USB, unplug the USB connection.
Continued usage may cause heat generation, ignition, malfunction, electric
shock, etc.
If the charging is not completed even after exceeding the predetermined
charging time, stop charging
It may cause leakage, overheating, fire or breakage.
Caution
Do not increase the volume too much
Continuously listening to loud volume can result in overstimulation of the
ears for an extended period of time. It may affect the hearing. Furthermore,
if the volume is raised too much from the beginning, the sudden loud sounds
may harm ears. Before using, please reduce the volume of the connected device.
Discontinue use when it does not fit your skin
Continued usage may cause irritation or rash. If you feel an abnormality,
please discontinue use and seek medical attention.
Do not force the earphones into your ear
It may hurt your ear hole.
Charge and use within the temperature range of 5-40°C
Charging and using at temperatures outside this range may cause leakage,
overheating, breakage, or malfunction.
Make sure the USB connector does not get dusty
Please remove dust and dirt regularly. Otherwise, it may cause overheating or
fire.
Note on wireless use
This device uses 2.4 GHz, frequency band. This frequency band is also used by
internal radio stations (radio stations that require a license), specific low-
power radio stations (radio stations that do not require a license), and
amateur radio stations (radio stations that require a license) for moving
object identification that is used in industrial,
scientific, and medical equipment such as microwave ovens as well as factory
manufacturing lines.
- Before using this device, make sure that any internal radio station, any specific low power radio station, or an amateur radio station for moving object, identification are not operated nearby.
- In the unlikely event of radio interference to an internal radio station for moving object identification from the device, immediately change the location of use or stop the emission of radio waves.
- In addition, when any troubles arise such as radio interference to a specific low-power radio station or an amateur radio station for moving object identification from this unit happened, please contact our company’s “Customer Service Center”.
- This unit is certified as a low-power data communication system based on the Radio Law. Therefore, you do not need a wireless station license to use this machine. However, it is prohibited to disassemble, remodel or erase the certification making on the product.
- Please do not use in areas where the use of mobile phones and wireless equipment is prohibited such as in hospitals or priority seats of trains etc.
This radio equipment uses the 2.4 GHz band. The FHSS modulation method is adopted as the modulation method, and the interference distance is 10 m.
Name of Each Part
Preparation
This product has a built-in lithium-ion battery. After purchase, please charge before use.
- Connect the supplied USB charging cable to the charging case and the USB port of PC or USB adapter.
- Charging of the charging case starts and indicator LED flashes.
- Charging is completed when the indicator LED turns off (Charging time: approx. 2.5hrs)
- Remove the charging USB cable.
Connection diagram
- Place the main units into the charging case. Align the L and R display of the main units to the corresponding indication in the charging case for charging.
- The indicator LED on the main units turns red and charging starts. The indicator LED on the charging case shows an indication of the battery level.
- Charging is completed when the indicator lights on the main units go out. (Charging time: approx. 2hr)
※ Please do not use other cables except the supplied cable for charging.
※ Connect the charging cable after checking the terminal direction carefully.
If you connect incorrectly, the terminals may be damaged.
※ Please use a 5V DC power supply based on USB standard for a USB port.
※ If the battery is not used for a long period of time, charge it at least
every 6 months.
Self-discharge may cause complete discharge and may become unable to charge.
※ Lithium-ion battery is a consumable item. The usage time will reduce with
use. If the usage time becomes extremely short, it indicates the end of
battery life.
※ It cannot be operated while charging.
※ When the battery level of the main units becomes low, the guidance sound
“battery low” will be announced from the unit.
At the time of purchase,
M does not fit your ears, please replace with the size XS, S or size L
earpiece in the contents.
size M earpieces are attached to the main unit. If size If the earpiece does
not fit correctly, it will not be possible to seal the ear hole with the
earpiece, which may cause sound leakage and no bass to be heard. Also, if you
feel that the volume is low, there is a possibility of sound leakage.
How To Use
-
When the main units (L) and (R) are removed from the charging case, the power of the main unit turns on automatically, and the indicator LED starts ashing.
-
After a while, the LED of the main unit (L) starts to flash red and blue alternately.
The main unit (R) flashes red and blue alternately and then changes to a slow blue flash. -
Enable Bluetooth function on your Bluetooth device.
For details on settings, please refer to the instruction manual of the device. -
Please select “MXH-BTW500” from the list displayed on your Bluetooth device.
-
When pairing is completed, the blue indicator LED flashes slowly.
*1: When pairing is performed for the first time after purchase, it will be in pairing mode immediately after the power is turned on.
When paring the second device, it will be in pairing mode approximately 30 seconds after the power is turned on.
< Connection after the second time onward>
- When the main units are removed from the charging case, the main units’ power turns on automatically, and the indicator LED starts flashing.
- Activate Bluetooth on your Bluetooth device.
- The earphone will connect automatically.*2
After connecting, the display lamp will flash blue slowly.
*2: If it does not connect automatically, please select “MXH-BTW500” from the list displayed on your device.
Caution
- Pairing mode lasts for approximately 3 minutes, and if it is not paired during that time, the power will OFF.
- Password *3 input may be requested by your Bluetooth device. In that case, you can pair it by entering “0000”.
- This product can simultaneously store up to 6 paired Bluetooth devices.
When more than 7 pairings are attempted, the information of the 1st tored
Bluetooth device is erased and is replaced by the newly paired device. If you
want to use a Bluetooth device whose information has been erased, please pair
it again.
*3: Password may be called passcode, passkey, PIN code, etc.
< How to operate>
■ Common function
| Function | Operation | Display lamp | Guidance sound |
|---|---|---|---|
| Power On | Remove the main units from the charging case | **Main Unit |
L:** Blue light flashes
Main Unit R: Blue light and Red light flash alternatively, after that, Blue light flashes slowly
| Power On
Left Channel Right Channel
Or, while the power is off, press and hold the multi function button on the main unit L and R for approximately 3 seconds
| Place the main units into the charging case| Main Unit LR: Red light
ON| Power OFF
---|---|---|---
Power OFF| Or, press and hold the multi function button on the main unit
L or R for approximately 3 seconds| Main Unit LR: Light OFF
Pairing Mode| Remove the main units from the charging case| Main
unit L: Blue light flashes —) Blue light and Red light flash alternatively
Main unit R: Blue light and Red light flash alternatively
| Power ON
Left Channel Right Channel Pairing Mode
Or, while the power off, press and hold the multi button on the main unit L
for about 5 seconds After pairing the main unit L, the main unit R turns on
the power by pressing and holding the multi button for about 3 seconds
Pairing complete| Pair this product from your Bluetooth device. Please
refer to
Connect| After pairing is completed, automatically connects if Bluetooth
of your Bluetooth device is enabled.‘| Main unit LR: Blue light flashes
slowy| Connected
Disconnect| Disconnect the product from your device (or disable
Bluetooth)| Main unit LR: Blue light flashes slowly| Disconnected
*4: If it does not connect automatically, please select “MXH-BTW500” from the Caution After approx. 3 minutes without Bluetooth connection, the power will turns off automatically.
Music Playback
| Function | Operation |
|---|---|
| PLAY / PAUSE | Press the multi-function button on the main unit L or R to |
operate play and pause
Volume UP / DOWN| This operation cannot be done with this product. Operate
with the connected device
Next song (skip to the
next song)| Press the multi-function button on main unit L or R twice in
succession
Previous song (return to the beginning of the currently playing song’s)| Press
the multi-function button on main unit L or R three times in succession
*5: If the button is pressed at the beginning of the song, it will skip to the previous song.
Caution
Depending on your device, the operation may difierent or may not be
available.
Hands free call
| Function | Operation |
|---|---|
| Receiving a call | Press the multi-function button on the main unit L or R when |
receiving a call
Ending a call| Press the multi-function button on the main unit L or R during
a call
The other party disconnects the call
Caution
Depending on your device, the operation may diffierent or may not be
available.
Troubleshooting
The power does not turn on|
- Insert the main units into the charging case and remove them from the charging case.
- Press and hold down the multi function button for about 3 seconds.
- Please charge the product.
---|---
No sound|
- Please pair and connect Bluetooth.
- Power is not turned on. Press and hold the multi funtion button for approximately 3 seconds.
- Check to see if the connected device supports Bluetooth profile A2DP.
- Check if the connected device is playing.
- Please increase the volume of the Bluetooth device slowly.
Sound is distorted
or interrupted
|
- Please reduce the volume of the connected device and this unit.
- Please turn off the functions such as bass boost of connection device.
- Remove any obstacles between the connection device and this unit.
- Keep the connection device close to this unit.
- Please keep away from radio equipment or microwave ovens.
Cannot hear the voice on the phone|
- Please press the multi function button to receive the call.
- Make sure that the Bluetooth device supports HFP or HSP.
Unable to charge|
- Insert the charging cable to the charging terminal completely.
- Remove the main units from the charging case and place the main units in again.
- Remove dirt from the main units and charging case contacts.
- Charge within the charge temperature range (5°C to 40°C).
If the problem does not improve, please reset the main units. When the main units are reset, all paired device information is erased and it will be in the state at the time of purchase. Please pair again.
- Press and hold the multi-function button on the main unit L or R for approximately 3 seconds to turn the power off.
- Press and hold the multi-function buttons of the main units L for approximately 15 seconds, and release when the purple indicator LED flashes and turn off.
- Press and hold the multi-function buttons of the main units R for approximately 15 seconds, and release when the purple indicator LED flashes and turn off.
- Set the main units L and R in the charging case.
- Please carry out pairing according to the procedure in How to Use
.
Specification
| General specification | Type | Sealed dynamic type |
|---|---|---|
| Driver unit | Diameter 6mm | |
| Audio frequency response | 20-20,000Hz | |
| Power supply | Built-in rechargeable lithium ion battery | |
| Duration | Continuous playback: approx. 4.5 hours, Continuous standby: approx. |
100 hours.
Charging case charge main units for approx. 2.5 times.‘
Charging time| Main Unit: Approx. 2 hours
Charging Case: Approx. 2.5 hours
Weight| Main Unit: Approx. 5g x 2 Charging Case: Approx. 31g
Accessories| Earpieces (XS/S/M/L 2 units each)
M size are attached to the main units. Charging cable (USB-A-USB Micro-B approx. 25cm) x1, instruction manual, Quick start guide
Wireless specification| Communication method| Bluetooth® Ver.5.0
Communication distance| Max. 10m
Supported profile| A2DP, AVRCP, HFP
Supported codecs| SBC
Supported content protection| SCMS-T
Multi-paring| Max. up to 6 units
*1: When the main units and the charging case are fully charged, the max. playback time is 15
hours, where 1 time by the charged main units and 2.5 times by charging from
the charging case. Total 3.5 times.
※Specifications and appearances are subject to change without prior notice for
improvement.
※This device has a lithium ion battery built in. Usage time and battery
charging time are based on our test results. It depends on the usage
environment.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Maxell Asia, Ltd. is under
license.
Discard this product
Caution
Disposal of rechargeable batteries in Japan
The built-in rechargeable battery can be recycled. Do not remove the rechargeable battery yourself, please contact our Customer Service Center. Please refer to the JBRC website for information on rechargeable battery collection/recycling and recycling partners.
Maxell, Ltd.
30-13 Motoyoyogi-Cho, Shibuya-Ku, Tokyo 151-8527
http://www.maxell.co.jp