JENSEN CDR171 CDR171 DVD Multimedia Receiver with Bluetooth® featuring a 7″ Touch Screen Displa Owner’s Manual
- June 7, 2024
- Jensen
Table of Contents
- Safety Information
- FCC Compliance
- Preparation
- Wiring Diagram – Inputs/Outputs
- Control Locations
- General Operation
- General Operation
- AM/FM Tuner Operation
- AM/FM Tuner Operation
- Media Player Operation
- Media Compatibility – CD/DVD
- Media Compatibility – USB
- Media Compatibility
- DVD Operation
- DVD Operation
- Bluetooth Operation
- Bluetooth Operation
- Front 3.5mm Aux Input
- Rear Camera Operation – (Optional)
- Voice Assistant
- SWC Input Operation
- Notes
- Troubleshooting
- Specifications
- Limited One Year (Or Two Year*) Warranty
- FCC Compliance
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
CDR171
DVD Multimedia Receiver with Bluetooth® featuring a 7″ Touch Screen Display
INSTALLATION & OWNER’S MANUAL
Safety Notes
Video playback will not operate while the vehicle is moving. This is a
safety feature to prevent driver distraction. In-dash video functions will
only operate when the vehicle is in Park and the parking brake is engaged. It
is illegal in most jurisdictions for the driver to view video while the
vehicle is in motion.
Copyright Notes
This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights
owned by Macrovision Corporation and other rights owners. Use of this
copyright protection technology must be authorized by Macrovision Corporation
and is intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is
prohibited.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Other trademarks and trade names are those of their respective owners.
WARNING
Upon installation of this monitor/media player (“unit”) into a vehicle, the
driver of the vehicle must not operate this unit by watching videos or playing
video games while driving. Failure to follow this instruction could lead to
driver distraction which could result in serious injury or death to the
vehicle’s occupants or persons outside the vehicle and/or property damage.
Several states prohibit the installation of monitors/media players if the
screen is visible from the driver’s seat. If you reside in a jurisdiction that
has enacted such a law, this unit must not be installed so that the screen is
visible from the driver’s seat. When installing this unit in the front
console/dashboard, the unit must be positioned so that it is facing the front
passenger seat only. Failure to follow this instruction could lead to driver
distraction which could result in serious injury or death to the vehicle’s
occupants or persons outside the vehicle and/or property damage.
This unit is designed so that it may be operated only when the vehicle is
in “Park” and the parking brake is fully engaged. To this end, this unit
includes a parking brake lock-out feature which prohibits the unit from
operating if the vehicle is not in “Park” and/or the parking brake is not
fully engaged. When installing this unit, the installer must connect the
parking brake detect wire to the parking brake mechanism in order to make the
parking brake lock-out feature operable. DO NOT simply ground the parking
brake detect wire to a metal portion of the vehicle. Failure to properly
install the parking brake lock-out feature could lead to driver distraction
which could result in serious injury or death to the driver’s occupants or
persons outside the vehicle and/or property damage.
Once the parking brake lock-out feature is installed, the owner/user must
not attempt to disrupt/neutralize the parking brake lock-out feature by (a)
partially engaging the parking brake and/or (b) purchasing/using any device or
unit designed to send necessary brake signals to the unit. Failure to follow
these instructions could lead to driver distraction which could result in
serious injury or death to the driver’s occupants or persons outside the
vehicle and/or property damage.
When operating this unit, keep the unit’s volume level low enough so that
the vehicle’s occupants can hear traffic-related sounds such as police and
emergency vehicles. Failure to follow this instruction could lead to driver
distraction which could result in serious injury or death to the vehicle’s
occupants or persons outside the vehicle and/or property damage.
Safety Information
Please read all instructions carefully before attempting to install or operate.
Due to its technical nature, it is highly recommended that your radio is
installed by a professional installer or an authorized dealer. This product is
only for use in vehicles with 12VDC negative ground only.
To prevent damage or injury:
- Make sure to ground the unit securely to the vehicle chassis ground.
- Do not remove the top or bottom covers of the unit.
- Do not install the unit in a spot exposed to direct sunlight or excessive heat or the possibility of water splashing.
- Do not subject the unit to excessive shock.
- When replacing a fuse, only use a new one with the prescribed rating. Using a fuse with the wrong rating may cause the unit to malfunction.
- To prevent short circuits when replacing a fuse, disconnect the wiring harness first.
- Use only the provided hardware and wire harness.
- You cannot view video while the vehicle is moving. Find a safe place to park and engage the parking brake.
- If you experience problems during installation, consult your nearest Jensen dealer.
- If the unit malfunctions, reset the unit as described on page 10 first. If the problem still persists, consult your nearest Jensen dealer or call tech assistance @ 1-888-921-4088.
- To clean the monitor, wipe only with a dry silicon cloth or soft cloth. Do not use a stiff cloth or volatile solvents such as paint thinner and alcohol. They can scratch the surface of the panel and/or remove the printing.
- When the temperature of the unit falls (as in winter), the liquid crystal inside the screen will become darker than usual. Normal brightness will return after using the monitor for a while.
- When extending the ignition, battery or ground cables, make sure to use automotive-grade cables or other cables with an area of 0.75mm (AWG 18) or more to prevent voltage drops.
- Do not touch the liquid crystal fluid if the LCD is damaged or broken. The liquid crystal fluid may be hazardous to your health or fatal. If the liquid crystal fluid from the LCD contacts your body or clothing, wash it off with soap immediately.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Preparation
Before You Start
- Disconnect negative battery terminal. Consult a qualified technician for instructions.
- Avoid installing the unit where it would be subject to high temperatures, such as from direct sunlight, or where it would be subject to dust, dirt, or excessive vibration.
Getting Started
- Remove trim ring from the unit.
- Remove 2 transit screws located on top of the unit.
- Insert the supplied keys into the slots as shown, and slide the unit out of the mounting sleeve.
- Install mounting sleeve into the opening, bending tabs to secure.
- Connect wiring harness and antenna. Consult a qualified technician if you are unsure.
- Certain vehicles may require an installation kit and/or wiring harness adapter (sold separately).
- Test for correct operation and slide into the mounting sleeve to secure.
TYPICAL FRONT-LOAD DIN MOUNTING METHOD
Wiring Diagram – Inputs/Outputs
Note:
When replacing a fuse, make sure to use the correct type and amperage. Using
an incorrect fuse could cause damage. The unit uses (1) 10 amp ATC mini-style
fuse located on the power connector.
Wiring Notes:
Rear camera input
A rear view camera (not included) can be used with the Camera input.
Control Locations
1. Eject
2. Auxiliary Input
3. USB Port
4. Microphone
5. Tune/Track Down
6. Mute / End Call| 7. Volume / Talk
8. Band
9. Mode / Voice Activation
10. Open / Power
11. Reset
12. Mode
13. Tune/Track Up
---|---
General Operation
Installing the Faceplate| Align the faceplate with the front of the
unit, then snap in place beginning with the left side.
---|---
Power On/Off| Momentarily press to turn the unit on or off.
Volume| Rotate the volume knob to increase or decrease the volume level.
Mute| Momentarily press MUTE to silence the audio. Momentarily press
MUTE again to return to the previously selected volume. Rotating the
volume knob while the volume is muted will also cancel the mute function.
Mode| Press MODE to step through all available input modes: Radio,
Disc (which includes DVD and CD playback), USB, Bluetooth Phone, Bluetooth
Audio, Auxiliary Input, Rear Camera and Settings. Modes of operation are
indicated on the display and/or the monitor. Optional USB device must be
connected/inserted to appear in the mode selection string.
Auxiliary Input| Connect external audio devices to the 3.5mm auxiliary
input on the front panel.
USB| Connect a USB device to play MP3 files or view AVI video files or
JPG photos.
Opening the LCD| Press OPEN to open or close the LCD screen.
Screen Angle| Press up or DOWN to adjust the screen angle up or down.
Main Menu| When the monitor is open, press the house icon in the top
left corner to access the Main Menu screen.
- Radio
- Media Player
- Bluetooth Phone
- Disc
- USB
- Bluetooth Audio
- Auxiliary Input
- Rear Camera
- Settings
General Operation
Setup Menu
From the Main Menu screen, select Settings to access the Setup menu and select from categories displayed on the left side of the screen: General, Clock, Audio, Bluetooth, Display and About. Use the touch screen to navigate and adjust individual options within each category.
Audio Settings:
- Volume
- EQ Settings
- EQ On/Off
- Loudness On/Off
- EQ Reset
- Return to Source
- EQ Presets / Custom
- Balance / Fader
Balance/Fader Settings:
- Volume
- Fader Reset
- Return to Source
- Return to EQ Controls
AM/FM Tuner Operation
Radio Operation | Select the Radio icon from the Main Menu screen. |
---|---|
Current Mode / Main Menu 1 | Displays current mode of operation. |
Press to return to Main Menu screen.
Preset Stations 2| Press and hold to set the current station in that
preset spot. Press momentarily to recall the desired preset and begin
playback.
AM 3| Press to access AM bands.
FM 4| Press to access FM bands.
Bluetooth 5| Press to access Bluetooth phone.
Stereo / Mono 6| Press to toggle between Stereo and Mono tuning.
Tune Down 7| Press << to tune the radio to a lower frequency. Press and
hold to tune the unit down one step at a time.
AS/PS 8| Press to scan presets and listen to the first 10 seconds of
each.
Press again to stop scanning and listen to the station. Press and hold to
automatically store the strongest stations as presets.
Direct Station Entry 9| Press to display the keypad and directly enter
the desired station number.
AM/FM Tuner Operation
Station Number 10 | Displays the current station number. |
---|---|
Station Search 11 | Press to search stations. |
Tune Up 12 | Press >> to tune radio to a higher frequency. Press and hold |
to tune the unit up one step at a time.
Audio Settings 13| Press to access and adjust audio settings.
Band 14| Press to select between 2 AM and 3 FM bands.
Media Player Operation
Media Player Operation| Select the Media Player icon from the Main Menu
screen.
---|---
Current Mode/Main Menu 1| Shows current mode of operation. Press to
return to Main Menu.
Bluetooth Music 2| Press to access Bluetooth music.
USB 3| Press to access files on USB device.
Bluetooth Phone 4| Press to access Bluetooth phone.
Random 5| Press to enable or disable Random playback.
Tune Down 6| Press << to tune radio to a lower frequency. Press and hold
to tune the unit down one step at a time.
Repeat 7| Press to enable or disable Repeat playback.
Direct File Entry 8| Press to display the keypad and enter the desired
file number.
Play / Pause 9| Press to pause or resume playback.
File List 10| Press to display a list of all files on the device.
Tune Up 11| Press >> to tune radio to a higher frequency. Press and hold
to tune the unit up one step at a time.
Audio Settings 12| Press to access and adjust audio settings.
Time Indicator 13| Displays elapsed time/remaining time for the current
file.
ID3 Metadata 14| Displays current file information.
Media Compatibility – CD/DVD
File Type | MP3 |
---|---|
File System | 1509660 |
Level 3 | X |
1509660
Extension| JOLIET| Playback| ✓
Filename| 32 bytes
| ROMEO
OMEO| Playback| X
X| Filename filename
Apple ISO| X
File
Extension| .mp3/.MP3/.Mp3/.mP3| ✓
.rmp/.m4a| X
MPEG
Format| MPEG 1| ✓
MPEG 2| ✓
MPEG 2.5| ✓
Sampling
Frequency| MPEG 1| 32/44.1/48kHz
MPEG 2| 12/16/22.05/24kHz
MPEG 2.5| 8/11.025/12kHz
Bitrate| MPEG 1| 32 – 320kbps
MPEG 2| 8 – 160kbps
MPEG 2.5| 8 – 160kbps
Other
Information| Directory Depth| Unlimited
File Name Length| 32 bytes
Total File Number| 2000 files
Total Folder Number| 200 folders
File Number via Folder| 2000 files
MP3 1D3 TAG| ver.1.x| ✓
ver.2.x| ✓
Title, Artist, Album| ✓
Notes:
- It is not possible to view JPG files on the in-dash monitor while the vehicle is moving. This is a safety feature to prevent driver distraction.
- The JPG image viewer function will only operate when the vehicle is in the park and the parking brake is engaged as described on page 26.
Media Compatibility – USB
File Type | M P3 |
---|---|
File System | FAT |
File
Extension| .mp3/.MP3/.Mp3imP3| ✓
.rmp/.m4a| X
MPEG
Format| MPEG 1| ✓
MPEG 2| ✓
MPEG 2.5| ✓
Sampling
Frequency| MPEG 1| 32/44.1/48kHz
MPEG 2| 12/16/22.05/24kHz
MPEG 2.5| 8/11.025/12kHz
Bitrate| MPEG 1| 32 – 320kbps
MPEG 2| 8 – 160kbps
MPEG 2.5| 8 – 160kbps
Other
Information| Directory Depth| Unlimited
File Name Length| 32 bytes
Total File Number| 2000 files
Total Folder Number| 200 folders
File Number via Folder| 2000 files
MP3 ID3 TAG| verix| ✓
ver.2.x| ✓
Title, Artist, Album| ✓
Notes:
- For USB mode, it is not possible to view JPG files on the in-dash monitor while the vehicle is moving. This is a safety feature to prevent driver distraction.
- The JPG image viewer function will only operate when the vehicle is in the park and the parking brake is engaged.
- Due to ongoing technological advancement, some USB flash drives may be incompatible with this unit.
Media Compatibility
Media Compatibility| The following types of discs/files are compatible:
- CD-DA, CD-ROM (ISO), CD-R, CD-RW
- DVD Video, DVD+R/RW, DVD-R/RW
The following types of discs/files are not compatible:
- WMA files that are protected by DRM (Digital Rights Management)
- WMA lossless format
- Discs recorded with Track At Once or packet writing
- MP3 PRO format, MP3 playlists
- RMP format
- WAV format
- WMV format
- AAC, protected AAC, M4A format
Some recordable DVD’s and CD’s may be incompatible with this unit, depending on media type and recording method.
---|---
Playback Order| MP3 playback sequence begins in the root folder of the
disc, USB flash drive. Any empty folders or folders that do not include
MP3/JPG files are skipped.
Compatible Recording
Formats
| ISO9660 standards:
- Maximum nested folder depth is 8 (including the root folder).
- Valid characters for folder/file names are letters A-Z (all caps), numbers 0-9, and “_” (underscore). Some characters may not be displayed correctly, depending on the character type.
- This device can playback discs in Joliet and other standards that conform to ISO9660. MP3 written in the formats other than the above may not play and/or their file names or folder names may not be displayed properly.
Notes| Some files may not play or be displayed correctly, depending on
the sampling rates and bit rates.
For best results, use the following settings when ripping MP3 files: 128kbps
or higher constant bit rate 44.1kHz or higher sampling frequency
DVD Operation
Inserting a Disc| Insert disc into the slot, and playback will begin automatically.
Sub-menus may have to be pressed to access the DVD content.
Read the directions of your specific DVD disc for other features.
---|---
Ejecting the Disc| Press to eject the disc.
Touchscreen Controls| Press anywhere on the LCD to display touch screen
controls.
Disc Menu 1| Press to select disc menu.
Audio Settings 2| Press to adjust audio settings.
Previous Chapter 3| Press to return to the previous chapter.
Play / Pause 4| Press to pause or resume playback.
Next Chapter 5| Press to advance to the next chapter.
Next Page 6| Press to display the next page of options.
DVD Operation
Direct Entry 7 | Enter a chapter number directly to begin playback. |
---|---|
Audio 8 | Press to access and adjust audio settings. |
Repeat 9 | Press to repeat current chapter. |
Random 10 | Press to enable or disable random playback. |
Next Page 11 | Press to display the next page of options. |
Bluetooth Operation
Preparation| Before you can use a Bluetooth device, it must be paired
and connected. Make sure that Bluetooth is activated on your device before you
begin the pairing process.
---|---
Pairing a New Device| The unit broadcasts the pairing signal constantly
when no devices are currently connected. Complete the pairing sequence from
your Bluetooth device. Refer to the owner’s manual for your device for more
details. The device name is “JENSEN CDR171”.
The Bluetooth passcode is “0000”. The unit can be in any mode of operation
when pairing is performed. On certain phones, pairing may need to be done more
than once.
Connecting a
Paired Device
| Most Bluetooth devices support the auto-connect feature and will connect
automatically if the device is in range when the unit is powered on. If your
device was previously paired but does not connect, enter the Bluetooth setup
menu and ensure that Auto Connect is On.
Bluetooth Phone| To access the phone, select Bluetooth Phone from the
Main Menu or press the phone icon from any operational mode.
Current Mode / Main Menu 1| Displays current mode of operation.
Press to return to the Main Menu screen.
Phone Keypad 2| Use the phone keypad to dial the desired phone number.
Alternately, numbers can be dialed directly from the phone.
Display Keypad 3| Press to display phone keypad.
Contacts 4| Press to access the contact list.
Backspace 5| Press to backspace when typing a phone number.
Recent Calls 6| Press to display a list of recent calls.
Devices 7| Press to view available devices.
Bluetooth Operation
Talk 8 | Press to connect a call. |
---|---|
Phone Number 9 | Shows the phone number dialed. |
End Call 10 | Press to end the current call. |
Settings 11 | Press to transfer call between the head unit and the mobile |
phone.
Mute 12| Press to mute call audio.
Keypad 13| Press to display the keypad.
Front 3.5mm Aux Input
Auxiliary Input
Connect an optional audio source into the 3.5mm (front panel) input.
Select auxiliary input from the Main Menu to listen to audio.
Adjust the volume on the external audio source as needed (if connected to the
headphone output of the device).
Rear Camera Operation – (Optional)
Using Rear Camera
Connect an optional rear camera to the Camera Input (Black RCA connector).
Refer to the wiring diagram for details.
Manual selection – Touch CAMERA icon from the Main Menu or from any
operational mode (when enabled) to select camera mode. Touch the top left area
on the screen to exit camera mode.
Note: The manual mode is for dedicated cameras that are ALWAYS on while
driving, it is not meant for cameras that are connected to the vehicle’s
reverse light.
Auto Selection
The unit will automatically select camera mode when connected to the reverse
lamp circuitry.
Note: The external video output is not active when using the rear camera
input.
Voice Assistant
Your receiver is designed with an easy access voice activation button to use
Siri® or the Google Assistant™ via your car’s Bluetooth. Interact with your
martphone assistant while you drive with only the push of a button!
Bluetooth should be paired between your smartphone and the receiver. Press the
voice activation button, and the receiver will switch into Bluetooth mode,
This will activate Siri® or Google Assistant™ on your smartphone. You will
need to manually switch back to the previous or desired mode once this
operation is terminated.
SWC Input Operation
The built-in SWC Interface is compatible with PAC steering wheel control
modules.
The PAC SWI-RC is recommended. A third-party adapter must be used in order for
the XDVD600 to be compatible with any steering wheel controls. The following
controls are available for most vehicles.
1. Volume Up (+) | 4. Preset (+) | 7. Seek/Track Up (+) | 10. BT Talk |
---|---|---|---|
2. Volume Down (-) | 5. Preset (-) | 8. Seek/Track Down (-) | 11. BT End |
3. Mute | 6. Mode | 9. Band |
Note: Not all OE steering wheel functions may be supported by the XDVD600.
PAC SWI-RC Installation Hints
- Set “Radio Select Switch”. Set the SWI-RC to position 7 – “Pioneer/Other/Sony”.
- To program, use the Pioneer/Sony/Other radio function mapping order for CDR171 units.
- When programming the SWI-RC, if a function is not supported (or not desired), then the function MUST be skipped as per the PAC SWI-RC instructions.
Function
Order| Function
Mapping| SWI-RC (3.3VDC Reference)
---|---|---
Center Pin (Ring) Volt- age
(Function Select)| Tip Pin Voltage
1| Volume +| H 5.0v| 2.
2| Volume –| H 5.0v| 2.
3| Mute| H 5.0v| 1.
4| Preset +| L 0.0V| 2.
5| Preset –| L 0.0V| 2.
6| Source| H 5.0v| 0.60
7| Seek + / Track +| H 5.0v| 2.
8| Seek – / Track –| H 5.0v| 2.
9| Band| H 5.0v| 3.
10| BT Talk| L 0.0V| 0.60
11| BT End| L 0.0V| 1.
Notes
Troubleshooting
General
Problem| Cause| Action
Unit will not turn on
(no power) voltage| Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect| Check connections for proper voltage
I11-16VDC)
Black wire not connected| Check connection to ground
Fuse blown| Replace fusels)
Unit has power
(but no sound)| Speaker wires not connected| Check connections at
speakers
One or more speaker wires touching each other or touching chassis ground|
Insulate all bare speaker wires from each other and chassis ground
Unit blows fusels)| Yellow or red wire touching chassis ground| Check
for pinched wire
Speaker wires touching chassis ground| Check for pinched wire
Incorrect fuse rating| Use fuses with correct rating
Unit has audio
(but no video)| Parking brake safety circuit not connected Parking brake
not applied| Check connections at parking brake
Apply parking brake as described on page 26
No video display
(when in reverse)| Reverse circuit not connected Vehicle is not in
reverse| Check connections at reverse lamp Select reverse gear
DVD does not start
playback| Physical defect in media Wrong region| Check media for
scratches
Use discs labeled “Region 1” or “All” only
IR remote does not work| Dead battery| Replace battery
Excessive skipping| Unit is not mounted correctly| Check mounting sleeve
Physical defect in media| Check media for scratches
For Your Records
Please keep your original sales receipt and be prepared to provide this
receipt in the event you require service, as your original receipt is
considered the best
proof of purchase and indicates the date you purchased your Jensen product.
Dealer Name
Dealer Phone
Purchase Date__
Register Your Product
Register your product online at www.jensenmobile.com.
Specifications
Disc| Frequency response: 20Hz-20kHz
Channel separation @ 1kHz: > 80dB
D/A converter: 24 Bit
---|---
FM Tuner| Tuning range: 87.5MHz-107.9MHz
Usable sensitivity: 10dBf
50dB quieting sensitivity: 20dBf
Stereo separation @ 1kHz: 38dB
Frequency response: 30Hz-13kHz
AM Tuner| Tuning range: 530kHz-1710kHz
Usable sensitivity: 24uV
Frequency response: 30Hz-2.3kHz
Front USB| Compatibility: High Speed USB 2.0
USB Class: Mass storage class
Monitor| Panel size : 7” diagonal measurement
View angle (up/down/left/right): 50/70/70/70
Resolution: 800 (H) x 480 (V)
Brightness (cd/m 2 ): 250
Contrast ratio: 500:1
Pixels: 1,152,000
General| Speaker output impedance: 4 ohms
Line output voltage: 4 volt RMS
Line output impedance: 200 ohms
Chassis dimensions: 7″ x 7″ x 2″ (W x D x H )
Design and specifications subject to change without notice.
CEA-2006 Power Standard Specifications (reference: 14.4VDC +/- 0.2V,
20Hz~20kHz)
Power Output: 16 Watts RMS x 4 channels at 4 ohms and < 1% THD+N
Signal to Noise Ratio: 80dBA (reference: 1 watt into 4 ohms)
Limited One Year (Or Two Year*) Warranty
This warranty gives you specific legal rights. You may also have other rights
which vary from state to state.
Namsung America Inc warrants this product to the original purchaser to be free
from defects in material and workmanship for a period of one year from the
date of the original purchase.
Namsung America Inc agrees, at our option, during the warranty period, to
repair any defect in material or workmanship or to furnish an equal new,
renewed or comparable product (whichever is deemed necessary) in exchange
without charges, subject to verification of the defect or malfunction and
proof of the date of purchase.
Subsequent replacement products are warranted for the balance of the original
warranty period.
Who is covered? This warranty is extended to the original retail
purchaser for products purchased from an authorized JENSEN dealer and used in
the U.S.A.
What is covered? This warranty covers all defects in material and
workmanship in this product. The following are not covered: software,
installation/removal costs, damage resulting from accident, misuse, abuse,
neglect, product modification, improper installation, incorrect line voltage,
unauthorized repair or failure to
follow instructions supplied with the product, or damage occurring during
return shipment of the product. Specific license conditions and copyright
notices for the software can be found via
www.jensenmobile.com.
Warranty Coverage
Limited 1-year warranty when purchased from an authorized Jensen dealer. or
*Limited 2-year warranty when purchased from and professionally installed by an authorized Jensen dealer.(Proof of purchase and Installation required)
What to do?
- Before you call for service, check the troubleshooting guide in your owner’s manual. A slight adjustment of any custom controls may save you a service call.
- If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
- Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.
- For more information and for the location of the nearest authorized service center, please contact us by one of the following methods:
• Call us toll-free at 888-921-4088
• E-mail us at cs@jensenmobile.com
Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company’s negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Customer Support
1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com
Designed and Engineered in USA
All rights reserved. No part of this publication may be reproduced,
distributed, or transmitted in any form or by any means, including
photocopying, recording, or
other electronic or mechanical methods, without the prior written permission
of SAMSUNG AMERICA INC.
Namsung America Inc.
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NSC0721-V01
References
Read User Manual Online (PDF format)
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