SEGWAY Ninebot S Kids User Manual

June 7, 2024
Segway

SEGWAY logoNinebot - Logo Ninebot S Kids
User Manual

Thank you for choosing the Ninebot S Kids!

Dear parents and children. let’s read this manual and explore the Ninebot S Kids (referred to as S Kids). S Kids is specially designed for children over 8 years of age (children must learn and ride under the supervision of an adult). It is lightweight. flexible, and moves freely when you change your center of gravity. The built-in voice prompts help you to ride safely. Make sure to follow the instructions. S Kids can also be connected to your mobile phone via Bluetooth to play music. Enjoy your ride!

SEGWAY Ninebot S Kids -

WARNING
Always step on/off from the back of the S Kids. Otherwise, you risk falls and/or collisions because the steering direction is reversed.

WARNING
To reduce the risk of injury, adult supervision is required. Please read the user manual carefully and understand the assembly and usage before allowing the child to ride it. Never use in roadways, near motor vehicles. on or near steep inclines or steps, swimming pools or other bodies of water: always wear shoes, and never allow more than 1 rider.

Riding Safety

  1. S Kids is a recreational product. Before mastering riding skills. you need to practice. Neither Ninebot (means Ninebot (Beijing) Tech Co.. Ltd. and its subsidiaries and affiliates) nor Segway Inc. is responsible for any injuries or damage caused by a rider’s inexperience or failure to follow the instructions in this document.

  2. Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you cannot eliminate all the risks. Remember that whenever you ride the S Kids. you risk injury or death from loss of control. and falls. When entering into public spaces always comply with the local laws and regulations. As with other vehicles. faster speeds require longer braking distances. Sudden braking could lead to wheel-slip, loss of balance. or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas.

  3. Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in and provides protection for the back of your head.

  4. Do not attempt your first ride in any area where you might encounter children. pedestrians, pets. vehicles. bicycles. or other obstacles and potential hazards.

  5. Respect pedestrians by always yielding the right of way. Pass on the left whenever possible. When approaching a pedestrian from the front. stay to the right and slow down. Avoid startling pedestrians. When approaching from behind. announce yourself and slow down to walking speed when passing. Please obey local traffic laws and regulations if the situation is different.

  6. In places without laws and regulations governing self-balancing electric vehicles. comply with the safety guidelines outlined in this manual. Neither Ninebot nor Segway Inc. is responsible for any property damage. personal injury/death. or legal disputes caused by violations of the safety instructions.

  7. Do not allow anyone to ride your S Kids on his/her own unless they have carefully read this manual, watched the safety video, and followed the New Rider Tutorial on the Segway-Ninebot app. The safety of new riders is your responsibility. Assist new riders until they are comfortable with the basic operation of the S Kids. Make sure each new rider wears a helmet and other protective gear.

  8. Before each ride check for loose fasteners, damaged components. and low tire pressure. If the S Kids makes abnormal sounds or signals an alarm, immediately stop riding. Diagnose your S Kids via the Segway-Ninebot app and call your dealer/distributor for service.

  9. Be alert! Scan both far ahead and in front of your S Kids — your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including. but not limited to. wet ground. loose sand. loose gravel. and ice).

  10. To reduce the risk of injury. you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles? The manufacturer recommends riders be 8+ years old. Always follow these safety instructions:
    A. People who should not ride the S Kids include
    i. Anyone under the influence of alcohol or drugs.
    ii. Anyone who suffers from a disease that puts them at risk if they engage in strenuous physical activity.
    iii. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
    iv. Anyone whose height or weight is outside the stated limits (see Specifications).
    B. Only ride under adult supervision.
    C. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
    D. To ride safely. you must be able to clearly see what is in front of you and you must be clearly visible to others.
    E. Do not ride in the snow. in the rain. or on roads that are wet. muddy. icy. or that are slippery for any reason. Do not ride over obstacles (sand. loose gravel. or sticks). Doing so could result in a loss of balance or traction and could cause a fall.
    F. Do not accelerate or decelerate suddenly. Do not accelerate when the S Kids tilts back or sounds an alarm. Do not attempt to override the speed limiter.

  11. Do not attempt to charge your S Kids if it. the charger. or the power outlet is wet.

  12. As with any electronic device. use a surge protector when charging to help protect your S Kids from damage due to power surges and voltage spikes. Only use the Segway-supplied charger. Do not use a charger from any other product.

  13. Use only Ninebot or Segway-approved parts and accessories. Do not modify your S Kids. Modifications to your S Kids could interfere with the operation of the S Kids. could result in serious injury and/or damage. and could void the Limited Warranty.

  14. Do not sit on the steering bar. Doing so could result in serious injury and/or damage to your S Kids.

  15. S Kids is not intended for use at elevations greater than 2000 m above sea level.

  16. Only use the battery(es) specified by the manufacturer. and only use the charger(s) specified by the manufacturer.

Packing List

SEGWAY Ninebot S Kids -1

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When unpacking your S Kids. please verify that the above items are included in the package. If you are missing any components, please contact your dealer/distributor or nearest service center (see Contacts). After verifying that all components are present and in good condition, you can assemble your new S Kids.
Please retain the box and packaging materials in case you need to ship your S Kids in the future.
Always power off your S Kids and unplug the charging cable before assembling, mounting accessories. or cleaning.

Diagram

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Power Button| Press to power on/off the S Kids.
The S Kids will beep and automatically power OFF when idle for 10 minutes, or when laid down (horizontal) for over 2 minutes.
---|---
Battery Level I’)| Indicates the remaining battery level. Each dot represents approximately 25% of the battery’s power. When the battery is nearly empty. the last dot blinks.

  • Bluetooth Icon

| Flashing blue: Bluetooth is waiting to be connected. Solid blue: the vehicle is connected to a mobile device.

[1] The S Kids will gradually reduce the max speed limit as the battery level gradually decreases. Use the Segway-Ninebot app to view the remaining battery and estimated remaining range. When the last dot blinks, you will hear a voice prompt or a continuous beep, at this time. please get off immediately to prevent injury.

Assembling Your S Kids

SEGWAY Ninebot S Kids -| SEGWAY Ninebot S Kids -
1| SEGWAY Ninebot S Kids - 2
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1. Slide the steering bar onto the mounting bracket.| 2. Install the two screws. Tighten securely with the included hex h wrench.| 3. Peel off the back glue. Press the rubber cap onto the steering bar until it snaps in place.

Charging

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WARNING

  • The charger is not a toy. Children should not be allowed to touch the charging device.
  • Do not connect the charger if the charge port or charge cable is wet. The battery pack is only to be charged by adults.
  • Your S Kids is fully charged when the LED on the charger changes from red (charging) to green (trickle charge). Close the rubber cap when not charging.

Active your S Kids

http://app.ninebot.cn/

There are safety risks when learning to ride the S Kids. You must read the Riding Safety and follow the New Rider Tutorial in the app before your first ride. For your safety. your S Kids is not activated at this time and will beep occasionally or have a voice reminder after powered on. Until activated, the S Kids maintains a very low riding speed and steering sensitivity, and should not be ridden. Install the app on your mobile device (with Bluetooth 4.1 or above), connect to the S Kids with Bluetooth. follow the app instructions to activate your S Kids and follow the training procedures. Scan the QR code on the left to download the app.

  1. Install the app and register or log in.

  2. Power ON the S Kids. The Bluetooth icon blinking indicates the S Kids is waiting for a connection.
    SEGWAY Ninebot S Kids -6

  3. Click Vehicle > Search device to connect. Your S Kids will beep once or have a voice prompt when the Bluetooth connection is successful.

  4. Follow the prompts to watch the Riding Safety video, complete the New Rider Tutorial, and then activate the S Kids.

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Learning to Ride

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Wear an approved helmet and other protective gear to minimize any possible injury. To reduce the risk of injury. adult supervision is required.
For your safety. the S Kids will limit the max speed to 4.3 mph (7 km/h) until you complete the New Rider Tutorial. For the first 0.6 miles (1 km) after completing the New Rider Tutorial, the max speed will be limited to 6.2 mph (10 km/h). after which you can disable the speed limiter via the app and reach a maximum speed of 8.7 mph (14 km/h).

  1. Go to a large open area to practice your first ride. Parents) must assist the rider during the whole process.
    SEGWAY Ninebot S Kids -9

  2. Lightly place one foot on the foot mat, while keeping your other foot on the ground holding your weight. Do not press the steering bar with your leg.
    SEGWAY Ninebot S Kids -10
    WARNING
    Always step on/off from the back of the S Kids.

  3. Slowly transfer your weight onto the S Kids. The S Kids will beep. Slowly step on with your other foot.
    SEGWAY Ninebot S Kids -11

  4. Stand with your weight evenly distributed on both feet and relax, looking straight ahead.
    SEGWAY Ninebot S Kids -12

  5. Gently lean your body forward and backward to control your movement.
    SEGWAY Ninebot S Kids -13

  6. To turn. gently lean left or right against the steering bar.
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Warnings and Cautions

WARNING
To reduce the risk of injury. adult supervision is required. You must read and understand the Warnings and Riding Safety instructions in this manual before attempting to ride the S Kids. Failure to follow these warnings could result in death or serious injury due to loss of balance. traction. and/or control. collisions. and falls.

When these happen. there will be a voice prompt. During riding. please follow all the safety tips to ensure your safety. The voice prompt feature can be turned off in the app.

SEGWAY Ninebot S Kids -15| SEGWAY Ninebot S Kids
-16
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WARNING
Do not accelerate when the S Kids tilts back or sounds an alarm. Do not attempt to override the speed limiter.| WARNING
Riding backward is dangerous. Please slow down or get off
immediately. otherwise, you may lose control and fall.
SEGWAY Ninebot S Kids -17| SEGWAY Ninebot S Kids
-18
WARNING
Do not accelerate abruptly. otherwise, you may lose control and fall.| WARNING
When the battery level is low. please get off immediately. otherwise, you may be injured by automatic vehicle shutdown.

When these happen. there will be a voice prompt. During riding. please follow all the safety tips to ensure your safety. The voice prompt feature can be turned off in the app.

WARNING

To reduce the risk of injury. adult supervision is required.

WARNING
When traversing small bumps or uneven terrain. maintain a moderate speed of 2-6 mph (3-10 km/h) and keep your knees bent. Do not go too slow or too fast: otherwise, you may lose control and fall.

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WARNING
Avoid contacting obstacles with the lire/wheel.
SEGWAY Ninebot S Kids -20 WARNING
Avoid slopes steeper than 15°. otherwise, you may lose control and fall due to a lack of power.
SEGWAY Ninebot S Kids -21 WARNING
Do not ride through puddles or other bodies of water.
WARNING
Watch your head when passing through doorways. 

WARNING
To reduce the risk of injury. adult supervision is required.

SEGWAY Ninebot S Kids -24|
---|---
WARNING
Do not ride on public roads. motorways. or highways unless the local laws or regulations have exceptions.| WARNING
For one rider only Do not ride double or carry any passengers. Do not carry a child.
| SEGWAY Ninebot S Kids -27
WARNING
Do not ride over holes. curbs. steps. or other obstacles.| WARNING
Do not use a mobile phone or wear earphones when riding.

Features

Bluetooth Remote Control

You can use the Segway-Ninebot app to control your S Kid Steps:
a. Open the app and connect your S Kids.
b. Tap the icon ( ).
c. Drag the virtual joystick ( ). to control your S Kids.

  • The default maximum speed is 4.3 mph (7 km/h). but you can change the max speed in the app.

WARNING!

  • Do not stand on the S Kids when it is under Bluetooth remote control. Doing so risks serious personal injury or damage.
  • Do not use Bluetooth remote control in crowded areas or where there is a potential risk of endangering people or property if operated in an unsafe manner.
  • The Bluetooth range is 30-50 feet (10-15 meters). If your device goes outside Bluetooth range. the S Kids will stop moving in Bluetooth remote control.

SEGWAY Ninebot S Kids -26

Bluetooth Speaker

You can use your mobile phone to connect the S Kids via Bluetooth. Let’s ride with your phone music! Steps:
a. Enable Bluetooth on your mobile phone.
b.Search device name: SKidsAUDXXXX.
c. Pair and connect.

SEGWAY Ninebot S Kids -29

Maintenance

Cleaning and Storing
Use a soft, wet cloth to wipe the mainframe clean. Hard to remove dirt can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet cloth.

Do not wash your S Kids with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your S Kids. Do not wash your S Kids with a power washer or high-pressure hose.
Make sure the S Kids is powered OFF, the charging cable is unplugged. and the rubber cap on the charging port is tightly sealed before cleaning; otherwise, you may expose yourself to electric shock or damage the electronic components.
Store your S Kids in a cool, dry place. Do not store it outdoors for extended periods of time. Exposure to sunlight and temperature extremes (both hot and cold) will accelerate the aging process of the plastic components and may reduce battery life. Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials, store indoors when not in use.

Battery Pack Maintenance

  1. Do not use battery packs of other models or brands, otherwise, there may be safety risks.
  2. Only use a Ninebot or Segway-approved charge cable. Please use it properly within the rated range.
  3. Do not place the battery pack in the fire. Doing so will cause battery failure, overheating or even fire and explosion.
  4. Do not store or charge the battery at temperatures outside the stated limits (see Specifications).
  5. Do not discard or destroy the battery. Refer to your local laws and regulations regarding battery recycling and/or disposal.
  6. Remember to charge the battery after each use. Completely draining the battery may cause permanent damage to the battery.

NOTE

Typically, a fully charged battery should retain charge for 120-180 days when on standby. Electronics inside the battery record the charge-discharge condition of the battery: damage caused by over-discharge or under-discharge will not be covered by the Limited Warranty.

A well-maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid draining the battery completely. When used at room temperature (70°F [22°C]) the battery range and performance is at its best: whereas using it at temperatures below 32°F (0°C) can decrease range and performance. Typically. at -4°F (-20°C) range can be half that of the same battery at 70°F (22°C). The battery range will recover when the temperature rises. More details are available in the app.

WARNING
Do not attempt to disassemble the battery. Risk of fire. No user- serviceable parts.
Do not ride when the ambient temperature is outside the machine operation temperature (see Specifications) because low/high temperatures will limit the maximum power/torque. Doing so could cause personal injury or property damage due to slips or falls. Do not touch the metal contacts, dismantle or puncture the casing. Keep away from metal objects to prevent a short circuit.

Specifications

| Item| Parameters
---|---|---
Product| Name| Ninebot S Kids
Model| Kids A75C
Dimensions
(Length x Width x Height)| 20.8 x 10.2 x 20.8 inch (530 x 260 x 530 mm)
Net Weight| 22.7 lbs (10.3 kg)
Rider| Recommended Age| 8+ yrs.
Required Height| 3’6 –5’9 ° (110-180 cm)
Payload| 44-132 lbs (20-60 kg)
Machine Parameters| Max. Speed| 8.7 mph (14 km/h)
Typical Range| 8 miles (13 km)
Max. Slope| Approx. 15°
Traversable Terrain| Pavement. packed dirt. slopes <15°. obstacles <0.2 in (5 mm). gaps <0.6 in (15 mm)
Operating Temperature| 14104°F (-10-40°C)
Storage Temperature| -4-122°F (-20-50°C)
IP Rating| IP54
Charge Time| Approx. 4 hours
Battery| Nominal Voltage| 37 V =
Max. Charging Voltage| 42 V =
Nominal Energy| 72 Wh
Battery Management System| Over-voltage, under-voltage. short circuit. and over-heating protection. Auto-sleep and auto-wake.
Charging Temperature| 32-104°F (0-40°C)
Motors| Nominal Power| 280W x 2
Charger| Input Voltage| 100-240 V –
Output Voltage| 42 V=
Output Power| 25.2 W
Output Current| 0.6A
Tire| Tire| 8.5 inch. PU solid tire
[1] Typical Range: tested while riding under full power. 110 lbs (50 kg) load. 77°F (25°C). 60% of max. speed on average on pavement.

  • Some of the factors that affect range include speed. a number of starts and stops. ambient temperature. etc.

Certifications

This product is certified to ANSI/CAN/UL-2272 by TUV Rheinland.
This product complies with U.S. ASTM F963-17.
The battery complies with UN/DOT 38.3.
The battery complies with ANSI/UL 2271.
The battery complies with IEC/EN 62133-2: 2017.

Federal Communications Commission (FCC) Compliance Statement for the USA
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. and (2) this device must accept any interference received. including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device. pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates. uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions. may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. Cet equipement est conforme aux limites d’exposition aux radiations de la IC definies pour un environnement non control& Cet equipement doit etre installe et utilise a une distance minimale de 20 cm entre le radiateur et votre corps. Industry Canada (IC) Compliance Statement for Canada This device complies with Industry Canada license-exempt RSS standard (s). Operation is subject to the following two conditions:

  1. this device may not cause interference. and
  2. this device must accept any interference, including interference that may cause undesired operation of the device.
    CAN ICES-3 (B)/NMB-3(B) Neither Segway Inc. nor Ninebot is responsible for any changes or modifications not expressly approved by Segway Inc. or Ninebot. Such modifications could void the user’s authority to operate the equipment.
    FCC ID: 2ALS8-PS0003 IC: 22636-PS0003

Trademark and Legal Statement

Ninebot is the registered trademark of Ninebot (Tianjin) Tech Co., Ltd: Segway. Powered by Segway and the Rider Design are the registered trademarks of Segway Inc.: Bluetooth is the registered trademark of BLUETOOTH SIG, INC.: Android. Google Play are trademarks of Google Inc.: App Store is a service mark of Apple Inc.; The respective owners reserve the rights of their trademarks referred to in this manual.
We have attempted to include descriptions and instructions for all the functions of the Ninebot S Kids at the time of printing. However, due to the constant improvement of product features and changes of design, your Ninebot S Kids may differ slightly from the one shown in this document.
Please visit the Apple App Store (i0S) or Google Play Store (Android) to download and install the App. and visit www.segway.com to download the latest user materials. Please note that there are multiple Segway and Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the Ninebot S Kids product and documentation without prior notice.
©2021 Ninebot (Beijing) Tech Co.. Ltd. All rights reserved.

Legal Statement

IMPORTANT: Ninebot S Kids (the “product”) is an electronic toy only for children over eight years old (the “user”) rather than a means for transportation. Be aware, guardians of the user shall agree to read the entire user manual and fully understand its content (especially the parts related to warnings and caution statements). and adhere to the instructions hereinbefore the users’ riding this product. Moreover. guardians give consent to reveal the user’s personal information once the product is activated.

  1.  This product can be dangerous to a user, other persons. and property in proximity to that. The user shall assume all the risks and losses in connection with the product (especially for those related to and/or arising out of violation of the instructions about warnings and caution statements). Such risks include but are not limited to loss of control. failure of the product. and/or collusion) The consequences of such an incident can be severe. including but not limited to injuries. bodily injuries, death, and/or damages to property. nine bot and its affiliates shall not be liable for any claim. liability. and loss related to such consequences if it is due to the user’s assumption of risk.

  2. The product is a means of entertainment and play. The user may not have the necessary and sufficient experience and skills to ride it. especially in complex environments and/or undesirable roads. Such risk may increase if the user has physical and/or mental impairment or disability. Such risk may also increase if the user is not sufficiently familiar with the functions. features and performance of the product. Thus. new users shall learn and practice how to ride this product properly and safely under the supervision of their parents and/or other guardians. The experience accumulated by practice would normally enable a user to better ride and operate the product over time.

  3. The parts and components of the product are subject to fatigue. wear and tear (“Wear and Tear”). Many factors. such as environment, aging road conditions, and/or riding behaviors. may affect the rate of Wear and Tear. Wear and Tear may cause unexpected and/or sudden failure of the product, causing. inter alia. severe bodily injury. The user’s guardians shall regularly and periodically, as the circumstance requires, inspect and maintain the product. The user’s guardians shall also conduct reasonable examination and inspection of the product every time before riding it. For instance, every time before riding the product, the user’s guardians shall check and examine tire performance. battery level, brake (including brake cable and that the brake shall have proper tension). installation status. and all functional parts. If abnormality. discoloration or change of color of material (especially in an area that receives high stress when the product is in motion or junction), scratch, crack, loose fasteners, and/or missing parts (such as screw, bolts, and/or nut) which strongly indicates that it is not safe to ride the product.

  4.  Since it is impossible to predict and/or anticipate all and every scenario. condition, and/or circumstances under which a product user may be exposed to risk and danger. the User Manual is not intended to be an exhaustive list of how to ride the product safely and/or avoid hazards related to the product. So. in addition, to adhere to the instructions. the user shall also ride and/or use the product with responsibility, carefulness, precaution, and best judgment. The guardians of the users should always be a responsible supervisor to help the young rider to be cautious, maintain proper speed. and avoid all dangerous riding behaviors when riding the product. For instance. the users shall avoid speeding. overloading, or performing stunts of any kind. Do not try to touch the tires with your hands or feet when riding. One rider only.

  5.  The users’ guardians shall check and obey the local laws or regulations over the product. It is the guardians of the sole user’s responsibility that he/she shall ride, use. and/or dispose of the product in compliance with the law. The laws and regulations may be different in different jurisdictions. Apart from the others, such laws and regulations may include:
    a. A helmet may be legally required by local law or regulation in your jurisdiction.
    b. Your S Kids are not be allowed to be driven on a motorway or highway.
    You may obtain more information related to legal requirements on the product from your local government.

  6.  The users’ guardians shall immediately check whether the product and its accessories are in good condition upon receipt of the product.

  7. All the separate components and parts of the products must be properly installed per the User Manual. Inappropriate installation and/or assembly may significantly increase the risk of loss of control, product failure. collisions, and falls. The product may contain removable components and small parts. Please keep them out of the reach of children to avoid choking hazards.

  8. Do not dispose of this product in a landfill. by incineration. or by mixing it with household trash. Serious danger/ injury can occur because of the electrical components and the battery. For information about battery and electrical waste, please contact your household waste disposal service, your local or regional waste management office, or your point-of-sale. The user shall not use any non-original accessories or dismantle or modify the product without authorization. All damages. injuries and damages to property arising from that place will be your sole responsibility and risk.

  9.  nine bot reserves the right to make changes to the product, release firmware updates, and update this manual at any time. nine bot may make improvements and changes to this user manual necessitated by typographical errors. inaccuracies of current information. or modifications to programs and/or equipment at any time and without notice. Such changes will. how ever. be incorporated into new editions of this user manual. All illustrations are for illustration purposes only and may not accurately depict the actual device. Actual products and functions may vary. Due to the update of the product. there may be some deviations in color, appearance. and other aspects between the product listed in this manual and the product you purchased. Please refer to the actual product.

  10.  This document should be considered as a permanent part of the product. and it shall be provided to the user together with the product all the time.
    Thank you again for choosing Ninebot S Kids’

Contact

Contact us if you experience issues relating to riding. maintenance and safety, or errors/faults with your S Kids. Americas:
Segway Inc.
14 Technology Drive. Bedford. NH 03110. USA
Toll-Free: I-866-473-4929
Fax:1-603-222-6001
Technical Support Email: technicalsupport@segway.com
Website: www.segway.com
Have your S Kids serial number on hand when contacting Segway.
You can find your serial number on the underside of your S Kids vein app under More Settings > Basic Information.

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