Westinghouse Elevated Cooking Appliances User Manual
- June 7, 2024
- Westinghouse
Table of Contents
- IMPORTANT SAFETY INSTRUCTIONS
- GENERAL APPLIANCE DESCRIPTION – ELECTRIC ELEVATED (R.H VARIANT SHOWN)
- GENERAL APPLIANCE DESCRIPTION – GAS ELEVATED (R.H VARIANT SHOWN)
- INSTALLING THE ELECTRIC ELEVATED COOKER
- INSTALLING THE ELECTRIC ELEVATED COOKER
- INSTALLING THE GAS ELEVATED COOKER
- OPERATING FOR THE FIRST TIME
- INSTALLING YOUR OVEN ACCESSORIES
- USING THE ELECTRIC ELEVATED COOKER
- USING THE GAS ELEVATED COOKER
- LIGHTING GAS HOTPLATE, GRILL, AND OVEN
- USING THE GAS ELEVATED COOKER
- GENERAL HINTS AND TIPS
- GETTING TO KNOW YOUR OVEN
- TROUBLESHOOTING
- TROUBLESHOOTING
- GAS CONVERSION PROCEDURE
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
- Turn down temperatures shown.
USER MANUAL
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ELEVATED COOKING APPLIANCES
WDE143WC, WDE132WC, WDG112WC, WDG110WC
WARNING
This symbol indicates information concerning your personal safety.
CAUTION
This symbol indicates information on how to avoid damaging the appliance.
IMPORTANT
This symbol indicates tips and information about use of the appliance.
ENVIRONMENT
This symbol indicates tips and information about the economical and ecological
use of the appliance.
IMPORTANT INFORMATION THAT MAY IMPACT YOUR MANUFACTURER’S WARRANTY
Adherence to the directions for use in this manual is extremely important for
health and safety. Failure to strictly adhere to the requirements in this
manual may result in personal injury, property damage and affect your ability
to make a claim under the
Westinghouse manufacturer’s warranty is provided with your product. Products
must be used, installed and operated in accordance with this manual.
You may not be able to claim on the Westinghouse manufacturer’s warranty in
the event that your product fault is due to failure to adhere this manual.
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT
Check for any damage or marks
If you find the appliance is damaged or marked, you must report it within 7
days if you wish to claim for damage/ marks under the manufacturer’s warranty.
This does not affect your statutory rights.
ENVIRONMENT
Information on disposal for users
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Most of the packing materials are recyclable.
Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers. -
If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal.
Before making a service call
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Please read the user manual carefully.
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Cooking variations are natural and to be expected.
You should experiment with times, temperatures, and recipes to obtain the best results to your own taste. -
New appliances can have an odor during the first operation.
• It is recommended to ‘run in’ the oven before you cook. Run the oven at 180°C for 30 minutes and ensure that the room is well ventilated.
• For products with separate grill compartments, run the grill on full for 15 minutes with the grill door open. -
If you have purchased a model with a 3 button programmable clock, you will need to set the clock in order to begin using your oven.
WARNING
To avoid an electric shock or fire
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This appliance is NOT intended for use by persons (including children) with reduced physical, sensory or mental capability, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
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WARNING – Accessible parts may become hot during use. To avoid burns, young children should be kept away.
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The cooking process has to be supervised.
A short term cooking process has to be supervised continously. -
Young children should be supervised to ensure they DO NOT play with this appliance.
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DO NOT operate the hotplates with external timers or a separate remote control system.
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During use this appliance becomes hot. Care should be taken to avoid touching hot external, internal surfaces and hot elements when in use.
Use oven gloves. -
This appliance must NOT be used as a space heater.
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DO NOT install an aftermarket lid or cover over this appliance.
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DO NOT spray aerosols in the vicinity of this appliance while it is in operation.
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DO NOT store flammable materials in the appliance or near this appliance.
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Ensure all specified vents, openings and airspaces are NOT blocked.
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Install cooker, shelving and fittings in accordance with the Guide and Installation Instructions, to avoid accidents.
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DO NOT operate the gas appliance if the smell of gas persists.
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DO NOT MODIFY THIS APPLIANCE.
WARNING
Grill warnings
- DO NOT leave the grill unattended.
- The fat left on a grilled dish is a fire hazard! Keep the grill clean and turn off grill immediately after use.
- If the gas burner does not light in 15 seconds, allow one minute for gas to clear before trying again.
- Placing thick portions of food under the grill can be a fire hazard.
- DO NOT cover the grill dish insert with foil.
- Keep the grill door open when grilling.
WARNING
Oven warnings
- DO NOT use the oven door as a shelf.
- DO NOT push down on an open oven door.
- If the gas oven does not light in 8 seconds, allow 1 minute for gas to clear before trying again.
- DO NOT line the oven with foil or place anything on the bottom of the oven while baking, as trapped heat will crack or craze the floor of the oven cavity liner.
- DO NOT use polyunsaturated oils (vegetable oils) as this type of oil can cause black spots or deposits inside the oven. This residue is very difficult to remove.
WARNING
Hotplate and burner warnings
- DO NOT allow pots to boil dry, as damage to the hotplate (and pan) may result.
- DO NOT operate without a pot, fry pan, etc on the hotplates.
- DO NOT allow cookware to overhang the hotplate onto adjacent benchtops, this will cause scorching to the benchtop surface.
- DO NOT use large utensils that may become unstable.
- Gas models: Ensure burner caps and crowns are in their correct position.
- If the ceramic glass on the cooktop is accidentally cracked, switch off the appliance to avoid the possibility of electric shock.
- Do not store items on the cooking surfaces.
- Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire.
GENERAL APPLIANCE DESCRIPTION – ELECTRIC ELEVATED (R.H VARIANT SHOWN)
1 Grill Door
2 Removable Grill Dish
3 Control Panel
4 Hotplate
5 Grill Reflector
6 Grill Element
7 Grill Vent
8 3 Button Programmable Clock| 9 Oven Vent
10 Fan and Element Cover
11 Oven Element
12 Anti-tilt Plate
13 Oven Fan
14 Removable Shelf
15 Removable Inner Glass
16 Oven Door
---|---
GENERAL APPLIANCE DESCRIPTION – GAS ELEVATED (R.H VARIANT SHOWN)
1 Grill Door
2 Removable Grill Dish
3 Grill Burner Reflector
4 Removable Hotplate Burner
5 Removable Trivet
6 Grill Vent
7 Grill Burner
8 Oven Vent| 9 Fan Cover
10 Anti-tilt Plate
11 Oven Fan
12 Oven Burner Cover
13 Removable Shelf
14 Removable Inner Glass
15 Oven Door
---|---
INSTALLING THE ELECTRIC ELEVATED COOKER
Safety Warnings about installation
WARNING
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The cooker MUST be installed and serviced by a qualified technician.
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A Certificate of Compliance MUST be supplied to be kept by the customer.
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The packing materials MUST be removed before you install the cooker.
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You MUST follow the installation instructions in this booklet.
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In order to avoid overheating, the cooker must not be installed behind ta decorative door.
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The surrounding kitchen cabinets MUST be able to withstand 85°C. Electrolux Products WILL
NOT accept responsibility for damage caused by installation into kitchen cabinets that cannot withstand 85°C. -
In order to avoid overheating of the cooker, the cooker must not be installed behind a decorative door
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The appliance MUST be installed using the flexible hose supplied.
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The vents, openings and air spaces MUST NOT be blocked.
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You MUST NOT pull the cooker by the door handles or the splashback.
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The cooker MUST be checked every five years.
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The cooker MUST NOT be used as a space heater.
Locating the cooker
Study the diagrams below to be sure of the dimensions required to locate the
cooker safely.
WARNING
In order to avoid accidental tipping of the appliance (for example, by a child
climbing onto the open oven door), the anti-tilt plate MUST be installed.
Position the anti-tilt plate to the rear wall and 762mm from the left side of
the wall. Dimension to the “v” at the front of the anti-tilt plate and then
securely fix -with fasteners.
The following table outlines the distance between the floor supporting the product and the surface supporting the cooking vessel;
Surface type (Supporting vessel) | Distance (MM) |
---|---|
Solid Hob | 321 |
Enamel Trivets | 327 |
Ceramic Glass | 305 |
INSTALLING THE ELECTRIC ELEVATED COOKER
Electric wiring requirements
The cooker MUST be installed in compliance with:
- Wiring connections in AS/NZS 3000 wiring rules.
- Local regulations, municipal building codes, and other statutory regulations.
- Data plate – Gives information about the rating and is located behind the bottom of the oven door.
For New Zealand only: The cooking range must be connected to the supply by
a supply cord fitted with the appropriately rated plug that is compatible with
the socket-outlet fitted to the final sub-circuit in the fixed wiring that is
intended to supply this cooking range.
See table below:
MODEL| CURRENT
RATING
(AMPS)| WIRE
SECTION
(MM2)| MINIMUM
TEMP RATING (°C)
---|---|---|---
WDE132WC| 50| 6| 75
WDE143WC| 50| 6| 75
- A functional switch MUST be provided near the appliance in an accessible position (AS/NZS 3000 – Clause 4.7.1).
- Wiring MUST be protected against mechanical failure (AS/NZS 3000 – Clause 3.9).
- Disconnection in the fixed wiring must occur in accordance with the AS/NZS3000 Wiring Rules.
- The cooker MUST be properly earthed.
- This product has passed the insulation resistance test after manufacture. If the resistance reading is low at installation, it is probably caused by moisture from the atmosphere being absorbed by the elements after the range has been produced. (Pass at 0.01MΩ AS/NZS 3000 Wiring Rules Clause 8.3.6.3)
- When connections are made to a multiphase 230/240V supply, the bridge piece MUST be removed from between the active connections.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
IMPORTANT: Before you cook in your new oven it is important that the protective oils used in the manufacture of the product be removed. Refer to ‘Before Operating your Appliance for the First Time’ in the Using The Oven section.
Hardwiring
- To gain access to the terminal block, remove the small rear panel by unscrewing the two screws.
- Fit wires through the hole in the base using the appropriate gland to protect the insulation of wires from the hole edge.
- Set the length of wiring from the gland to the terminal block, ensuring length is sufficient but not excessive.
- Make connections to terminals.
- Replace rear panel.
INSTALLING THE GAS ELEVATED COOKER
Safety Warnings about installation
WARNING
- The cooker MUST be installed and serviced by a qualified technician.
- A Certificate of Compliance MUST be supplied to be kept by the customer.
- The packing materials MUST be removed before you install the cooker.
- You MUST follow the installation instructions in this booklet.
- The surrounding kitchen cabinets MUST be able to withstand 85°C. Electrolux Products WILL NOT accept responsibility for damage caused by installation into kitchen cabinets that cannot
- In order to avoid overheating of the cooker, the cooker must not be installed behind a decorative door.
- The appliance MUST be installed using the flexible hose supplied.
- The vents, openings and air spaces MUST NOT be blocked.
- You MUST NOT pull the cooker by the door handles or the splashback.
- The cooker MUST be checked every five years.
- The cooker MUST NOT be used as a space heater.
Locating the cooker
Study the diagrams below to be sure of the dimensions required to locate the
cooker safely.
WARNING
In order to avoid accidental tipping of the appliance (for example, by a child
climbing onto the open oven door), the anti-tilt plate MUST be installed.
Position the anti-tilt plate to the rear wall and 762mm from the left side of
the wall. Dimension to the “v” at the front of the anti-tilt plate and then
securely fix with fasteners.
Gas requirements
This appliance must be installed by an authorized person, according to all
codes and regulations of:
- AS/NZS 5601.1 (particular attention to clause 6.10.1 and figure 6.3 on page 97, and clause 6.10.1.5 and 6.10.1.6
- Local gas fitting regulations, municipal building codes, and other statutory regulations.
The cooker also comes supplied with an LPG gas conversion kit, should you need to convert the gas from NG to LPG.
Alternatively, you can obtain these by contacting the Customer Care Centre. Before installation check that the cooker is suitable for the gas supply. For LPG it is recommended to have the conversion completed prior to installation on the bench.
The following table shows the supply and operating pressures for various supplies.
GAS TYPE | NATURAL GAS | UNIVERSAL LPG | PROPANE |
---|---|---|---|
Supply pressure at inlet to appliance regulator (if fitted) | 1.13 (kPa) | ||
Minimum | 2.75* (kPa) | 2.75* (kPa) | |
Operate pressure at appliance test point | 1.00 (kPa) | 2.75 (kPa) | 2.75 (kPa) |
- If the regulator is placed upstream of the cooker inlet, as is normal for cookers operating on LPG, then the supply pressure and operating pressure are the same.
The following table shows the injector sizes for each burner.
INJECTOR | NATURAL GAS | UNIVERSAL LPG | PROPANE |
---|---|---|---|
Low heat burner | 1.00 mm | 0.55 mm | 0.62 mm |
Medium heat burner | 1.35 mm | 0.70 mm | 0.82 mm |
High heat burner | 1.60 mm | 0.90 mm | 0.95 mm |
Grill – main injector | 1.50 mm | 0.82 mm | 0.82 mm |
Oven – main injector | 1.60 mm | 0.82 mm | 0.95 mm |
Oven – bypass screw | 0.73 mm | 0.45 mm | 0.45 mm |
Checking pipe size
To work out a suitable pipe size for connection use the information in this
table.
| NATURAL GAS| UNIVERSAL LPG| PROPANE
---|---|---|---
Configuration| STD Hob| STD Hob| STD Hob
Hourly gas consumption for cooker| 57.2MJ| 45.7MJ| 56.5MJ
Also useful information about the length of the run, number of elbows, tees,
and bends, the available service pressure, and the supply requirements. AS/NZS
5601.1 will help you with this matter.
Wiring connection for gas cooker (if applicable)
To allow for disconnection of the appliance after installation, the plug must
be accessible after installation.
If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid a hazard.
Gas connection
Read these points before connecting to the gas supply:
- An NG regulator or an LPG test point fitting is supplied.
- Ensure installation allows withdrawal of appliance.
Operation on NG
- The appliance regulator be MUST be orientated so that the pressure nipple is accessible.
- The arrow showing the direction of flow MUST be pointed correctly.
- The regulator has ½” BSP internal thread at the inlet and outlet.
- The flat fiber washer provided with the regulator MUST be used when making the gas connection.
Operation on universal LPG/propane
- The appliance inlet fitting provided MUST be orientated so that the pressure nipple is accessible.
- The inlet fitting has ½” BSP internal thread at the inlet and outlet.
Operation on SNG
- If the cooker is to be used with SNG, then the grill burner MUST be modified by the replacement of the shutter, which fits into the throat of the grill burner.
- A conversion kit can be obtained by contacting the Customer Care Centre.
WARNING
Disconnect electric power before removing the control panel.
- Remove the control panel.
- Remove the existing NG shutter securing screw (refer to diagram above) and slide upwards to disengage from grill burner.
- Slide the SNG shutter into position and secure with screws.
Testing the gas cooker
WARNING
You MUST test the cooker after installation before you hand it over to the
customer.
You MUST have a manometer and a connecting tube.
Checking the gas supply
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Check the manometer zero point is correct.
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Connect the manometer to the cooker pressure test point. This is located on the regulator or LPG inlet fitting.
-
Turn on the gas supply and the electricity (if applicable) and try to ignite the gas.
NOTE: It will take additional time to light the gas for the first time, as air needs to be purged from the pipes. -
Check the operating pressure for the particular gas type (see ‘Gas Type’ table).
• For LPG cookers: Adjust the regulator if necessary (this may be remote from the cooker).
• For Natural Gas cookers: Regulators are supplied pre-adjusted and configured by the component maker for use with Natural Gas. The appliance installer is not required to make an adjustment to obtain the correct outlet pressure setting.
An arrow on the base of the regulator indicates the direction of the gas flow when the inlet and outlet of the regulator are orientated correctly. -
When the regulator has been fitted check for leaks from the connections with soapy water.
Checking regulator function
With the appliance operating, check the outlet pressure:
- When all the burners of the appliance are operating at maximum.
- When the smallest burner of the appliance is operating at a minimum.
Under both these conditions, the outlet pressure should not vary from the nominal operating pressure of 1.0kPa by more than ± 20% (ie ±0.20kPa for Natural Gas).
If the regulator does not appear to be performing satisfactorily then check the following points:
-
If the outlet pressure is consistently too low then
• the inlet pressure may be too low and adjustment of an upstream regulator may be needed, or
• an upstream regulator or valve with insufficient flow capacity may be present in the gas supply line. It may be necessary to repeat the checks whilst measuring both the inlet and outlet pressure to determine if the inlet pressure is in the range 1.13-5kPa. -
Check that the regulator has been fitted to the gas supply line in the correct orientation.
-
Replace the regulator if it fails to perform after the checks.
Testing Burner Performance
- Observe the flame appearance on each burner when set to max. If it is smaller or larger than expected, then the injector size needs checking (refer to table).
- When maximum flame appearance is correct, check the turn-down setting on each burner. If incorrect, proceed as follows:
WARNING
Disconnect electric power.
- Remove the control panel and adjust the bypass screw when the valve is set to maximum. The screw is mounted on the body of each hotplate control valve.
- Check the ignition on all burners both separately and in combination.
- Check the operation of the electrical components, if applicable.
- When operating correctly, show the customer how to use the cooker.
- If not operating correctly, advise the customer to ring Electrolux Customer Service Centre. Place a warning sign on the cooker or if dangerous, disconnect cooker.
OPERATING FOR THE FIRST TIME
Installation and Service Warning
WARNING
- Only an authorized person must install and service this appliance (Certificate of Compliance to be retained).
- In order to avoid a hazard, the installation instructions must be followed.
- In order to avoid appliance tipping, the anti-tilt plate MUST be installed.
- Appliances requiring connection to 230 – 240V MUSbe earthed.
- An authorized person should inspect this appliance every 5 years.
- If the electrical supply cord is damaged, a qualified person MUST replace the cord to avoid a hazard or void your warranty.
WARNING
Surrounding kitchen cabinets MUST WITHSTAND 85°C.
Setting the time
-
If you have purchased a model fitted with a 3 button programmable timer, you must set the time of day
before you can operate your appliance.
• After the appliance has been electrically connected ‘12.00’ will be displayed and the ‘clock indicator’ will flash.
• To set the time of day, press the – or + buttons. 5 seconds after the last change, the ‘clock’ indicator will disappear, confirming the time has been set.
NOTE: The clock has a 24-hour display.
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New appliances can have an odor during the first operation. It is recommended to ‘run in’ the oven before you cook Run the oven at 180°C for 30 minutes and ensure that the room is well ventilated.
-
For products with a separate grill compartment, run the grill on maximum for 15 minutes with grill door open.
-
If your appliance is fitted with solid hotplates, turn heat setting to high for 3 minutes to fully harden the hotplate coating.
Before operating first time
- Read all the Warning and Safety information.
- Remove all internal boxes and bags from the oven.
- Clean out the oven interior with detergent and warm water and polish with a soft cloth. DO NOT close oven door until the oven is completely dry.
INSTALLING YOUR OVEN ACCESSORIES
Fitting oven shelves
- Ensure shelf orientation is correct (refer to diagram).
- Slide oven shelves onto oven supports (side runners)at an angle until raised back of shelf is past the stop on oven supports (side runners).
- Lower front of shelf and push in until stop is reached.
- To remove oven shelves, withdraw to the stop and raise the front of shelf to clear the stop.
Fitting the grill dish supports
- Insert the ends of the supports into the holes and swing downwards.
USING THE ELECTRIC ELEVATED COOKER
Electric oven features and descriptions
Ceramic hotplates fan force oven model WDE143WC
Solid hotplate fan-forced oven model WDE132WC
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Radiant/Solid/Ceramic Hotplate Control Knob
– sets hotplate temperature. -
Grill Control Knob – sets grilling temperature.
-
Oven Control Knob – sets oven temperature.
-
Grill/Oven Indicator Light – comes on when grill/oven temperature knob is operated. Oven indicator light cycles on and off when the temperature is reached.
-
Timer 60 Minute – (where fitted) sets reminder time.
– When the timer returns to zero, the timer gives a short ring.
NOTE: For any time below 15 minutes, turn the knob past 15 minutes, then back to the required time setting. -
Programmable Clock – (where fitted) sets baking/ grilling reminder times – sets automatic cooking duration and stop time.
NOTE: Clock time must be set before operating the oven.
Ceramic Hotplates
WARNING
If the surface is cracked, switch off the appliance to avoid the possibility
of electric shock.
- The ceramic cooktop is made from ceramic glass, a tough, durable material that withstands heating and cooling without breaking. However, it must be noted that as it is glass, it may break, and must therefore be treated with care. Should you have any questions about the glass in your new appliance, please contact the service centre by dialling 13 13 49.
- The smooth glass surface has a pattern to show where the elements under the glass are located.
- When a hotplate is on, the hot surface warning light will come on. After switching off, this light will continue to glow until the temperature of the hotplate drops below 60°C.
- If the ceramic knob is accidentally cracked, switch off the appliance to avoid electric shock.
Solid hotplates
The strong solid-cast hotplates give wide contact for fast efficient cooking.
Hotplates are sealed to prevent spilt liquids from running under the
hotplates.
If there is a red dot present in the center of the hotplate, this indicates it
is a high-power hotplate.
When necessary, apply a coating of hotplate protector to solid plates to
maintain them.
Electric oven fan forced baking
In a fan forced electric oven, the heat comes from the rear oven element. Hot
air is distributed by a fan behind the rear wall of the compartment, providing
an even temperature on all shelf levels. This means batches of food can be
baked using multiple shelf positions simultaneously.
Fan forced operation can be used for single food baking with equal success.
Fan Forced baking generally requires lower temperatures than conventional
baking. Most recipe books, unless stated, are typically for conventional oven
temperatures.
It is recommended that when using the fan-forced mode, reduce the oven
temperature by 10 degrees (refer to ‘Oven Guide’).
For best baking results preheat the oven for 30 minutes.
Cookware
For best cooking results with electric ovens, silver or shiny trays are
recommended.
NOTE: Three-button timer models MUST have a clock set after a power outage to
operate the oven.
3 BUTTON PROGRAMMABLE CLOCK
Your oven is equipped with a 3 button timer that has the following features:
- Timer – you can set a countdown timer that will beep when the set time has elapsed.
- Cook time – you can set cooking duration. A timer will count down the preset cooking time, beep when the time has elapsed, and turn the appliance off
Selecting the timer
- Press the MODE button until the timer ‘indicator’ begins flashing.
- Set the countdown time you want by using the – and + buttons. 5 seconds after the last change the timer ‘indicator’ will stop flashing and the countdown will start in minutes.
- To stop the beeper, press any button.
- Maximum countdown time is 2hrs 30mins.
Setting the cooking duration
- Select the desired oven function and temperature.
- The oven indicator light will glow and the heating source will come on.
- Press the MODE button until the cook time ‘indicator’ begins flashing.
- Set the cooking duration you want by using the – and + buttons. 5 seconds after the last change the cooking time ‘indicator’ will stop flashing, and the time of day will be displayed.
NOTE: Remember to add pre-heating time if necessary.
To check or cancel settings
- To check your settings, press the MODE button until the indicator you want is flashing.
- To cancel ‘auto shut off’ press the mode button until the ‘cook time’ indicator flashes. Press and hold the button until the – clock no longer reverses (at 0:00 you will hear a beep). If you have left the temperature and function knobs at a setting, the oven will start once the ‘cook time’ indicator stops flashing. Because you have canceled ‘auto off’ the oven will continue to heat until you manually turn it off.
On completion of cooking
- The heat source will turn off, the timer will beep, and cook time the indicator will flash.
- Even though the heating element turns off the oven will still retain substantial heat. This will continue to cook the food until it is removed or the oven cools down. If you do not plan on being present when the oven turns off, you should take this extra heating time into account.
- Turn the function and temperature controls to the off position.
- Press any button to stop the timer from beeping.
Adjusting the clock
- Press the MODE button until the clock ‘indicator’ begins flashing.
- Press the – or + buttons to change the time of day.
5 seconds after the last change, the clock ‘indicator’ will disappear, confirming the time has been adjusted.
USING THE GAS ELEVATED COOKER
Gas oven features and Descriptions
Fan Forced Oven Model WDG112WC
Conventional oven model WDG110WC
1 Burner Control Knob – sets burner temperature.
2 Grill Control Knob – sets grilling temperature.
3 Oven Control Knob – sets oven temperature.
4 Timer 60 Minute – sets reminder time.
When the timer returns to zero, the timer gives a short ring.
NOTE: for any time below 15 minutes, turn the knob past 15 minutes, then back
to the required time setting.| 5 Oven Piezo Ignitor – ignites oven burner when
appropriate control knobs are set.
6 Grill Piezo Ignitor – ignites grill burner.
7 Light Switch (where fitted) – turns oven light on/off.
8 Fan Switch (where fitted) – turns the fan on/off.
9 Electronic Ignition Switch – ignites hotplate burners,
grill burner, and oven burner.
---|---
Gas oven conventional baking
The heat comes from the bottom oven burner. The temperature at the center of
the oven is the same temperature set on the control knob. When the oven is
used on this model, shelf position is important, (refer to ‘Oven Guide’). As
hot air naturally rises, the upper half of the oven will be approximately 10°C
higher and the lower half approximately 10°C cooler than the set temperature.
For best results from your gas oven use dark-colored trays and baking dishes
on a single shelf. Refer to the ‘GeneralHints and Tips’ section for more
information.
For best baking results preheat the oven for 30 minutes.
Gas oven fan forced baking
Fan Forced baking generally requires lower temperatures than conventional
baking. Most recipe books, unless stated, are for conventional oven
temperatures. It is recommended when using the fan-forced mode to reduce the
oven temperature by 10°C.
In a fan-forced gas oven, the heat comes from the bottom burner. Hot air is
distributed by an electrically operated fan located behind the rear wall of
the compartment, providing an even temperature on all shelf levels. This means
batches of the same food can be baked using multiple shelf positions
simultaneously.
Fan Forced operation can be used for single-shelf baking with equal success.
For best baking results preheat the oven for 30 minutes.
Cookware
For best baking results with gas ovens, dark-colored trays and baking dishes
are recommended.
The gas oven burner flame From a cold start, the oven burner flame will be
higher on the left-hand side. After reaching the set temperature, the flame
will become even. This does not affect cooking results.
Gas hotplate
Ensure burner caps, crowns and trivets are properly assembled.
Burner cap and burner crown must be clean and located correctly for the burner
to light.
LIGHTING GAS HOTPLATE, GRILL, AND OVEN
Electronic ignition with flame safeguard
This hob is fitted with mains-powered electronic ignition.
When the appliance has been connected and the power is on, a depressing ignite
button will release sparks to all burners.
To light a burner, depress the corresponding knob fully, and while continuing
to depress the knob for approximately 5 seconds, turn anticlockwise to the
‘HI’ position. The flame sensor must warm up in order for the flame to stay
alight. The knob may be released once the flame is established, and turned
further anticlockwise to reduce the flame height as desired.
- Before releasing the knob, ensure the knob is fully depressed.
- If the flame goes out when the knob is released, simply repeat the ignition procedure again.
Hotplate Ignition – (Manual)
To light a burner, depress the corresponding knob fully, and while continuing
to depress the knob for approximately 5 seconds, turn anti-clockwise to ‘HI’
position. At the same time, hold the hand-ignitor next to the burner and
ignite (hand-ignitors not supplied). The flame sensor must warm up in order
for the flame to stay alight
USING THE GAS ELEVATED COOKER
Grill Ignition – Electronic
While pressing the electronic ignitor switch, depress the corresponding knob
fully and while continuing to depress the knob for approximately 5 seconds,
turn anti-clockwise to ‘HI’ position. The flame sensor must warm up in order
for the flame to stay alight.
Grill Ignition – Piezo
Depress the grill control knob fully and while continuing to depress the knob
for approximately 5 seconds, turn anti-clockwise to ‘HI’ position. The flame
sensor must warm up in order for the flame to stay alight.
Oven Ignition – Electronic
While pressing the Electronic Ignitor Switch, push turn and hold the Oven
Control Knob to the desired temperature.
Hold Control Knob in for 15 seconds after ignition.
Oven Ignition – Piezo
With the left hand push and hold the Oven Control Knob in and turn it a
quarter of the way anti-clockwise. Keep the oven Control Knob pushed in firmly
and at the same time push the Oven Piezo Ignitor button on the right-hand side
of the control panel (several times if necessary). It will make a loud ‘clack’
noise as the Piezo mechanism creates a spark. Hold control knob in for 15
seconds after ignition.
WARNING
- Keep hands clear of burners when lighting.
- If the burner does not light within 5 seconds, turn the knob to the ‘Off’ position, allow gas to disperse, then try lighting again.
- Burners MUST be operated between ‘HIGH’ and ‘LOW’ settings only.
GENERAL HINTS AND TIPS
CAUTION
Using the Grill
- Grill with the door open.
- The grill dish must be fully inserted.
General Hints
For best baking results preheat the oven for 30 minutes.
The material and finish of baking trays and dishes used will affect the way
foods are baked, especially base browning.
- Enamelware, anodized aluminum, dark bakeware or non-stick interiors, and colored exteriors will assist in maintaining or reducing the baking time and increase base browning.
- Ovenproof glassware or ceramics are poor conductors of heat. The shiny surface of aluminum or polished steel utensils and trays also reflects the heat rather than passing it through to the food being baked.
- Always place dishes in the center of the shelf to ensure even browning.
- Stand casserole dishes on a baking tray to prevent food from spilling onto the base of the oven.
- Use ovenproof cookware, which will withstand temperatures of 250°C.
- Use shallow casserole dishes in preference to deeper ones as this shorten the cooking time in the oven.
CAUTION
DO NOT place dishes, trays or baking pans directly on the oven base as they
become very hot and will crack and craze the oven liner.
DO NOT use baking trays larger than 30 x 35cm (12 x 14 inches) as they will
restrict the circulation of the heat and may affect the cooking performance of
the oven.
Using the Fan Forced Oven
- Make sure shelves are evenly spaced.
- When baking more than one dish in fan-forced oven, place dishes centrally on shelves rather than several dishes on one shelf.
- When the oven is full you may need to allow a slightly longer baking time.
- When using different size trays or cooking different types of food, cooking times may vary for each dish.
Using the Conventional Oven
- The shelf position is critical. The temperature in center of the oven is the temperature shown on the oven control knob. Single-shelf baking gives optimal cooking results.
• DO NOT place baking trays, oven dishes or foil directly on the base of the oven, as trapped heat will crack and craze the floor of the oven liner.
CAUTION
DO NOT place baking trays and oven dishes directly against the grid covering the fan at the back of the oven.
DO NOT place oven dishes directly on the oven base.
TIPS AND INFORMATION
Condensation and Steam
• During cooking steam may be produced which can be released when opening the oven door. This is quite normal.
• If there is any build-up of condensation on the oven door it is recommended that it be carefully wiped away either during or after cooking.
WARNING
Always stand back from the heated oven when opening the oven door to allow any build-up of steam or heat to release.
WARNING
Door glass is a tough and durable material designed to withstand heating and cooling without breaking.
However it must be remembered that it is glass and may break, therefore must be treated with care. If you have any questions about the glass in the oven please contact the Service Centre on 13 13 49.
GETTING TO KNOW YOUR OVEN
Getting to know your new oven with this simple ‘Test Cake’
When baking, it is normal to experience some slight variation in temperature
throughout the oven, resulting in minor differences in colour of the items
being baked.
You may need to rotate items whilst cooking to ensure an even colour.
Simple ‘Test Cake’
125g butter, softened to room temperature
1 cup caster sugar
1 teaspoon pure vanilla essence
4 large eggs
2 cups self-raising flour
Pinch of salt
4 tablespoons (80ml ) full-cream milk
Method:
- Butter base and sides of two, 20cm straight-sided round or square cake pans. Then line the base with grease proof paper or baking paper.
- Preheat oven to moderate 180ºC (170ºC fan-forced) for 30 minutes and ensure oven shelf is in position 2 of the oven.
- Cream softened butter and sugar until light in color.
- Add vanilla essence.
- Add eggs one at a time, beating well after each addition.
- Sift flour and salt into the mixture and beat until well combined.
- Add milk and beat or stir to combine.
- Spoon mixture equally between prepared cake pans.
- Bake in the preheated oven, position 2 for about 25 to 35 minutes. Tip: Insert a fine cake skewer into the cake mix. If it comes out clean, or if the edges of the cake have come away slightly from the sides of the cake pan, the cake is ready.
- Remove from oven and place on a wire cake rack and rest for 5 minutes before removing from cake pans.
Cool completely.
To Serve: sandwich together with your favorite jam or conserve, and dust top with pure icing sugar.
NOTE: if desired, substitute butter for either margarine or olive oil spread.
The recipe is based on the Australian standard metric 250mL cup and 20ml tablespoon sets.
OVEN GUIDE
The following is intended as a guide. Cooking variation is natural and to be
expected. You should experiment with times, temperatures and recipes to obtain
the best results to your own taste. Get to know your oven before making a
service call. Where the gas models vary from the electric models, details for
gas cooking is shown in brackets. For best results when baking, preheat your
oven for 30 minutes.
FOOD| CONVENTIONAL OVEN| FAN FORCED OVEN| TIME IN
MINUTES
---|---|---|---
TEMPERATURE
0 C| OVEN SHELF
POSITION| TEMPERATURE
0 C| OVEN SHELF
POSITION
Plain or fruit scones| 220| 2 (3)| 210| Any| 10 –15
Rolled biscuits| 170 (180)| 2| 150 (170)| Any| 10 –15
Spooned biscuits| 190| 2| 180| Any| 12 –15
Shortbread biscuits| 160| 1 or 2| 150| Any| 30 – 35
Hard individual
meringues| 110| 2| 100| Any| 90
Soft individual
meringues| 180| 2| 165| Any| 15 – 20
Pavlova – 6 eggs| 110 (120)| 1| 100| Any| 75
Patty cakes| 190| 2| 180| Any| 15 – 20
Sponge – 4 eggs| 180| 2| 170| Any| 20 – 30
Plain butter cake| 180| 2| 170| Any| 25 – 40
Rich fruit cake| 140 (150)| 2| 130| Any| 180
Shortcrust cornish pasty#| 200 (200/180)| 2| 180 (180/160)| Any| 40 – 45
(10/35)
| 200/180 (220/180)| 1 (3)| 190/170 (200/180)| Any| 20 – 30 (10/25)
Cream puffs| 210| 2| 200| Any| 25 – 30
Yeast bread| 210| 1| 200| Any| 25 – 30
Pizza| 220| 2| 220| Any| 15 – 25
- Shelf position is counted from the bottom shelf up. Bottom shelf position is 1.
Turn down temperatures shown.
MEAT/POULTRY/FISH| RECOMMENDED TEMPERATURE
0 C| MINUTES PER KILOGRAM
---|---|---
Beef| – Rare| 200| 35 – 40
– Medium| 200| 45 – 50
– Well done| 200| 55 – 60
Lamb| – Medium| 200| 40
– Well done| 200| 60
Veal| | 180| 60
Pork| | 200| 60
Chicken| | 180 – 200| 45 – 50
Duck| | 180 – 200| 60 – 70
Turkey| | 180| 40 – 45 (less than 10kg)
35 – 40 (more than 10kg)
Fish| | 180| 20
CLEANING AND CARING FOR THE ELEVATED COOKER
Ovens and hotplates are made from steel and enamel.
Do not use abrasives and harsh scourers as they may scratch the surface.
Enamel
- Keep enamel clean by wiping it with a soft cloth dipped in warm soapy water.
- Rub difficult stains with a nylon scourer or cream powder cleanser.
- DO NOT use abrasive cleaners, powder cleaners, steel wool or wax polishes.
- If you use an oven cleaner, follow the instructions on the product carefully.
Oven Shelves
-
Chrome shelves: use detergent and hot water. If very dirty use a non-abrasive nylon scourer.
Oven – Grill Dish and Insert -
After every use and while still warm, wash pan and grill with warm soapy water and a suitable oven cleaner. Rinse and dry before replacing in position.
Oven
-
Use detergent, warm water (and household cloudy ammonia if necessary) and a soft cloth.
Dry thoroughly. -
Remove shelves when the cleaning oven.
-
If there is a build-up of grease using a suitable oven cleaner, following the instructions on the cleaning product carefully. Heat oven to 110°C and turn the oven off when 110°C is reached. Leave over-night.
The fumes will loosen stubborn grease and stains.
Remove the bowl, wash with hot, soapy water and dry well before closing oven door again. Ensure the oven is thoroughly rinsed and dried before subsequent use.
CAUTION
DO NOT remove the oven door when cleaning the oven.
WARNING
Ensure the appliance is switched off at power supply (not just the control
knobs) before replacing the light globe to avoid the possibility of electric
shock.
Ceramic Hotplates
Remove all spilled food with a razor blade scraper while the hotplate is still
warm – NOT HOT.
- If aluminum foil, plastic items or foods with a high sugar content melt onto glass, use a razor blade scraper to remove immediately before the hotplate has cooled, otherwise pitting of the surface may occur. High sugar content foods include jam, fruit, carrots, tomatoes, and peas.
- When the ceramic hotplate has cooled, wipe clean with dishwashing detergent and a damp cloth.
NOTE: DO NOT use abrasive sponges or scourers, oven sprays or stain removers on ceramic hotplates. These may damage, scratch or stain the ceramic cooktop. Any pitting, staining or scratching WILL NOT be covered by warranty.
Solid Hotplates
Solid hotplates are fitted with stainless steel trim rings, which after
initial use, change color to light brown. This is a normal characteristic of
stainless steel and will not affect the operation or performance of your
hotplates.
- Clean off any spillage after the hotplate has cooled down.
- At regular intervals, clean the hotplate with a nylon scouring pad and soapy water. Wipe clean then warm hotplate for 30 seconds to dry the surface.
- Apply ‘hotplate protector’. Set hotplate on high for 3 minutes to allow the coating to harden.
Gas Burners
- Flame port blockages should be removed with a small metal cake skewer or nylon brush.
- Clean dirty spark plugs very gently with a nylon scourer. Do not use steel wool. Do not bend the spark plug as it may break.
- If the caps, crowns, and cups are heavily soiled, use a non-abrasive cleaning compound.
- Do not clean these parts with abrasive or caustic type cleaners, or clean in a dishwasher as they will be damaged.
CLEANING AND CARING FOR THE ELEVATED COOKER
Cleaning the Oven Door
This product has a removable inner glass door for ease of cleaning.
To remove the inner door glass for cleaning
- Open the door fully to access the hinges then rotate the ‘stirrups’ on both hinges fully towards the door.
- Slowly close the door until it stops against the ‘stirrups’.
- To then remove the top trim, press the ribbed release clips at each end and lift the top cap away from the door.
- Using both hands, gently remove the inner glass by sliding out and lifting away from the door.
- Hand wash only with a soft cloth and warm soapy water. When dry, polish with a soft cloth and ensure the glass is dry before re-assembly.
- Wipe inner and outer glass gently with detergent and warm water.
- Wipe clean and dry thoroughly.
Re-Assembling the oven door inner glass
- Position the inner glass back onto the door.
- The Electric elevated has a heat reflective coating on the inner glass. When positioning the glass back onto the door, the black dot on the glass should be in the top left or bottom right corner when viewed from the front.
- Replace the top cap ensuring the clips snap back into position.
- Fully open the door, rotate the stirrups back to their original position and close the door.
WARNING
DO NOT use the oven without the inner door glass fitted.
DO NOT use harsh abrasive cleaners or sharp metal scrapers to clean glass
since they can scratch the surface, which may result in shattering of the
glass.
DO NOT place glass in the dishwasher.
SAFETY WARNINGS ABOUT CLEANING
WARNING
ALWAYS make sure that the cooker is turned off before cleaning.
CAUTION
ALWAYS clean the cooker immediately after use.
DO NOT use steam cleaners. These may cause moisture build-up, especially in
the glass door.
DO NOT use caustic-based cleaners or harsh abrasives.
These will damage your oven.
INSTALLING THE OVEN LIGHT
WARNING
Ensure the appliance is switched off at power supply (not just the control
knobs) before replacing the light globe to avoid the possibility of electric
shock.
A special high-temperature-resistant globe should be used. This can be purchased from the Electrolux Customer Care Centre. Light globes are not covered by warranty.
TROUBLESHOOTING
PROBLEM | CAUSES | WHAT TO DO |
---|---|---|
Uneven cooking | Incorrect shelf position | Select shelf that puts food in |
center of the oven
Oven tray too large| Try other trays or dishes
Trays not in center| Put trays in the center
Airflow in oven uneven| Rotate food during cooking
Grill tray affecting thermostat| Remove grill tray from the oven on bake modes
Baked products too brown
on top
| Oven not preheated
Baking tins too large for recipe
Baking tins not evenly spaced
Products not evenly sized or spaced on trays| Preheat the oven
Use correct size tins
Stagger baking tins at least 3cm
between tins and the oven walls
Make into same size and shape and spread evenly over trays
Baked products too brownon bottom| Baking tins too large| Use correct size
tins
Baking tins are dark metal or glass| Change to shiny, light tins or lower the
temperature by 10°C
Food is positioned too low in oven| Cook one shelf higher
Oven door opened too frequently during baking| Don’t open the oven door until
at least half the cooking time has passed
Baking temperature too high| Lower the temperature
Grill tray affecting thermostat| Remove grill tray from oven on bake modes
Cakes have a cracked thick crust| Baking temperature too high
Food is positioned too low in oven
Cake batter over mixed
Baking tin too deep
Baking tins dark| Lower the temperature
Cook one shelf higher
Mix just long enough to combine the ingredients
Check size of tin and use recommended size
Change to shiny light tins
Baked products are paleflat and undercooked| Baking temperature too low| Raise
the temperature
Food is positioned too low in oven| Cook one shelf higher
Baking time too short| Increase cooking time
Incorrect baking tin size| Use correct size tin
Cakes fell in centre| Baking temperature too low Baking time
too short
Proportions of ingredients incorrect for recipe
Opening door too early during baking| Raise the temperature
Increase cooking time
Check recipe
Do not open the door until the last quarter of the cooking time
Roast meat and potatoes not brown in fan oven| Poor hot air circulation|
Elevate food onto a rack to allow air circulation
Grill tray affecting thermostat| Remove grill tray from the oven on bake modes
Juices running out of meat| | Do not pierce the meat with a fork, turn with
tongs
Grilled meats overcooked on the outside and raw in the center| | Grill at
lower insert position
Grilled chops and steaks curling| | Cut into fat every 2cm (¾”)
Excess grill smoke| The build-up of fats in grill| Clean grill
TROUBLESHOOTING
If you have a problem with your appliance check the following before you ring the service line.
PROBLEM | WHAT TO DO |
---|---|
Operational problems i.e. Oven, grill or hob not working | Check the |
electricity is turned on
Check your fuses. If the fuse continues to blow, call the Service Centre
Check the circuit breaker
Ensure the correct knob is turned
Gas only – Dry or clean ignition electrodes
Gas only – Make sure flame ports and ignition areas are clean and dry
Gas only – Check gas supply is on
Gas only – Ensure cap/crown correctly fitted
Replace or tighten light globes (where fitted)
Heat up problems| Oven not pre-heated – Pre-heat oven for 30 minutes
Check oven door is closed properly
Remove foil or trays from bottom of oven
Change set oven temperature
Preheat your oven/grill before you put the food in to be cooked
Unit smoking odours| New appliances can have an odour during first operation.
It is recommended to ‘run
in’ the oven before you cook. Run the oven at 180ºC for two hours and ensure
room
is well ventilated
For products with separate grill compartments, run the grill on for full for
15 minutes with grill door openPersistent gas smell – do not operate the
appliance. Call service 131349
Condensation NOTE: some condensation is normal and isto be expected during
cooking| Reduce the amount of water used for cooking
Leave the door open after cooking if food remains in cooker for warming
Timer not audible| Turn the Timer knob past 15-minute mark than to the
required number of minutes
Oven shelf tight| Remove shelf and insert as per diagram
Oven or grill not working (Electric cooker only)| Clock not set, refer to
clock instructions
Oven not working| Clock program set. Cancel program
Oven light not working| Lamp blown or loose in socket. Replace or tighten
globe
Electronic clock flashing on display or off (Electric cooker only)| Check
household power supply, fuses and reset time of the day
Gas oven burner uneven flame| This does not affect cooking results. From the
cold start, the oven burner flame will be higher on the left-hand side. After
reaching the set temperature, the flame will then be even.
The oven seal is loose| The oven seal is only attached at each corner. It may
seem like a loose fit, but when the oven door is closed it will function
correctly.
TIPS AND INFORMATION
When you need information, service or replacements please quote:
- Model Number.
- Serial Number: You can find these on the data plate, which can be seen when the oven door is open. If you need more information, please contact the Customer Care Centre on 1300 363 640 (Australia – Centre is open 8.00 am to 5.00 pm Monday to Friday EST).
Or +649 573 2384 (New Zealand – Centre is open 8.00 am to 5.00 pm Monday to Friday). Only authorized service centers should carry out servicing. Otherwise, warranty may be void. If you have a warranty or spare parts inquiry, you should call the numbers listed on the back page.
GAS CONVERSION PROCEDURE
- Turn off gas supply to the appliance.
- Disconnect appliance from electrical power (if applicable).
- Pull off control knobs and remove the control panel (two screws).
- Remove grill burner injector and replace it with the appropriate injector.
- Fit aeration control (shutter) supplied to grill burner as required. See page 10 of the instruction book for the grill shutter assembly diagram. Note that ULP and propane use the same aeration control.
- Remove existing hotplate injectors and fit appropriate injectors supplied.
- Remove bypass screw-in oven thermostat and fit appropriate bypass screw supplied. Note that ULP and propane use the same by-pass screw.
- Remove back panel and disengage oven supply pipe from oven burner.
- Remove oven injector and replace with injector supplied.
- Re-fit oven supply pipe to the burner and replace the back panel.
- Place gas sticker supplied onto rear panel over existing sticker.
- Remove the regulator and replace it with a test point adaptor supplied for ULP or propane. For NG remove test point adaptor and replace it with the regulator supplied. Note that ULP and propane both use the same test point adaptor.
- Turn on gas & check for leaks.
- Check and adjust the test point pressure according to the procedure in the installation instructions.
- Light all burners and operate at maximum.
- For each hotplate and grill burner adjust the burner to a minimum and screw in the bypass screw until small stable flame results. Adjust the burner to maximum and back to minimum to ensure correct adjustment.
- Re-fit the control panel & re-connect to electrical power.
INJECTORS | NATURAL GAS | UNIVERSAL LPG | PROPANE |
---|---|---|---|
Wok burner | 1.75 mm | 1.00 mm | 0.95 mm |
Large hotplate burner | 1.60 mm | 0.90 mm | 0.95 mm |
Medium hotplate burner | 1.35 mm | 0.70 mm | 0.82 mm |
Small hotplate burner | 1.00 mm | 0.55 mm | 0.62 mm |
Grill burner | 1.50 mm | 0.82 mm | 0.82 mm |
Oven burner | 1.60 mm | 0.82 mm | 0.95 mm |
Thermostat Bypass Screw | 0.73 mm | 0.45 mm | 0.45 mm |
Regulator | NG Regulator | LP Test Point | |
Adaptor | LP Test Point |
Adaptor
NOTES __
Warranty
OR SALES IN AUSTRALIA AND NEW ZEALAND APPLIANCE: WESTINGHOUSE BUILT-IN OVENS, COOKTOPS AND FREESTANDING COOKER
This document sets out the terms and conditions of the product warranties for Westinghouse Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law.
-
In this warranty:
(a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the Competition and Consumer Act 2010;
(b) ‘Appliance’ means any Electrolux product purchased by you and accompanied by this document;
(c) ‘ASC’ means Electrolux’s authorised serviced centres;
(d) ‘Westinghouse’ is the brand controlled by Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;
(e) ‘Warranty Period’ means the period specified in clause 3 of this warranty;
(f) ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning. -
Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any nonexcludable statutory guarantees in Australia and New Zealand.
-
Warranty Period: Subject to these terms and conditions, this warranty continues in Australia for a period of 24 months and in New Zealand for a period of 24 months, following the date of original purchase of the Appliance.
-
Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux. -
Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.
-
Proof of purchase is required before you can make a claim under this warranty.
-
Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or orkmanship. This warranty does not cover:
(a) light globes, batteries, filters or similar perishable parts;
(b) parts and Appliances not supplied by Electrolux;
(c) cosmetic damage which does not affect the operation of the Appliance;
(d) damage to the Appliance caused by:
(i) negligence or accident;
(ii) misuse or abuse, including failure to properly maintain or service;
(iii) improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC;
(iv) normal wear and tear;
(v) power surges, electrical storm damage or incorrect power supply;
(vi) incomplete or improper installation;
(vii) incorrect, improper or inappropriate operation;
(viii) insect or vermin infestation;
(ix) failure to comply with any additional instructions supplied with the Appliance;
In addition, Electrolux is not liable under this warranty if:
(a) the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;
(b) the Appliance is modified without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced -
How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below. -
Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL. -
New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply.
-
Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 8
above have been followed.
AUSTRALIA| FOR SERVICE
or to find the address of your nearest authorized service center in Australia
PLEASE CALL 13 13 49
For the cost of a local call| FOR SPARE PARTS
or to find the address of your nearest spare parts center in Australia PLEASE
CALL 13 13 50
For the cost of a local call
---|---|---
NEW ZEALAND| FOR SERVICE
or to find the address of your nearest authorized service center in New
Zealand
PLEASE CALL 0800 10 66 10| FOR SPARE PARTS
or to find the address of your nearest spare parts center in New Zealand
PLEASE CALL 0800 10 66 20
For more information on all Westinghouse appliances, or for dimension and installation information, call into your retailer, phone or email our customer care team or visit our website:
AUSTRALIA
phone: 1300 363 640
fax: 1800 350 067
email: customercare@electrolux.com.au
web: westinghouse.com.au
NEW ZEALAND
phone: 0800 436 245
fax: 0800 225 088
email: customercare@electrolux.co.nz
web: westinghouse.co.nz
Westinghouse. We are part of the Electrolux family.
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and WESTINGHOUSE are trademarks of Westinghouse Electric Corporation.
Used under license. All Rights Reserved.
A21384602 RevA
© 2021 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
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References
- Electrolux Australia | Home & Kitchen Appliances
- Westinghouse NZ | Westinghouse Home Appliances
- Westinghouse Australia | Westinghouse Home Appliances
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