proscenic M8 PRO Smart Robot Vacuum Cleaner Instruction Manual

June 7, 2024
Proscenic

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Instruction manual
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proscenic M8 PRO Smart Robot Vacuum -

proscenic M8 PRO Smart Robot Vacuum - M8 PRO

Product description Robot

proscenic M8 PRO Smart Robot Vacuum - description

Robot

proscenic M8 PRO Smart Robot Vacuum - Robot

Host and sensor

proscenic M8 PRO Smart Robot Vacuum - Host and sensor

2-in-1 Dust bin & water tank

proscenic M8 PRO Smart Robot Vacuum - water tank

proscenic M8 PRO Smart Robot Vacuum - Dust bin & water
tank

Dust collector unit

proscenic M8 PRO Smart Robot Vacuum - Dust collector
unit

proscenic M8 PRO Smart Robot Vacuum - Flip cover sealing
ring2

Dust collector unit

proscenic M8 PRO Smcart Robot Vacuum - Dust collector
uni2t

installation Notes

Install dust collector
  1. The dust collector should be placed on the flat ground more than 6cm away from the wall.proscenic M8 PRO Smart Robot Vacuum - collector
  2. Ensure there is a space of more than 1.2m at the front, and more than 0.5m on both sides of the dust collector.proscenic M8 PRO Smart Robot Vacuum - Ensure there
    About your Dust Collector
    The dust collector unit is designed to collect dust and charge the robot cleaner. When the cleaning is completed, the robot vacuum automatically returns to the dust collector, which collects all the dirt and dust and recharges the robot vacuum automatically.
    A new bag is required to install in the dust collector once it is filled with dust and dirt.

Instructions for use

Instructions for robot

Power on / off
Press and hold the “ ” button to power on, and the host enters the standby state. After booting, press and hold the “ ” button to shut down.
Note: When the host is charging on the dust collector, it will automatically turn on, and it cannot be turned off during charging.
Start / pause
Under the power-on state, short press the “ ” button to start the whole house cleaning.
Press any key to pause while cleaning.
Note: It is recommended that the sweeping robot start cleaning from the dust collector;
When the battery is too low, the cleaning will not start.
Please charge and then start cleaning.
When the power is insufficient during the cleaning process, the host will automatically return to the dust collector unit for charging.
After the battery is fully charged, it will automatically return to the interruption to continue cleaning.

Instructions for dust collector

Start/Stop Button
Short press: Start auto cleaning/pause cleaning
Press and hold for 3s: Start spot cleaning

The pairing of dust collector and robot (Factory paired in default)

  1.  Press and hold both buttons and on the dust collector for 5 seconds simultaneously: The dust collector goes into pairing mode, the three indicators of the dust collector flash green;
  2.  Press and hold the button for 5 seconds on the robot: The robot goes into pairing mode, the indicators of the robot flash green;
  3.  Place the robot at the dust collector to charge, and the voice prompts that the pairing is successful.

Charging
Automatic recharge: The host will automatically return to the dust collector unit to charge after the cleaning is completed or when the battery is insufficient.
Manual charging: Press the “ ” button to start recharging; after the host is powered off, you can manually put the host back into the dust collector unit to charge.
Note: Please make sure the charging pole piece is in good contact.
Sleep

If there is no operation for more than 20 minutes, the host will automatically enter into a sleep state.
Note: The host will not enter the sleep state when charging;
Automatically shuts down after sleeping to no power.
Home button
Short press: Return to collect dust and charge
Press and hold for 3 seconds: Return to collect dust and then continue to clean from the place where it left off last time

Connect to the mobile client

  1. The phone is connected to WiFi;proscenic M8 PRO Smart Robot Vacuum - 3

  2. Scan the OR code below, or search for “ProscenicHome” in the mobile app store to download the app, register and login to the account;
    proscenic M8 PRO Smart Robot Vacuum - qr code
    http://www.proscenic.cn/app/

  3. Add device on the home page choose sweeping roborM8 PRO”;

  4. Press and hold the “ ” and “ ” keys for 5 seconds to enter the network configuration;
    proscenic M8 PRO Smart Robot Vacuum - 5

  5. Select the connected WiFi of the phone (0)and enter the WiFi password;
    proscenic M8 PRO Smart Robot Vacuum - 1

  6. Go to the mobile phone WLAN list and select and connect the “Proscenic-XXXX” device hotspot;
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  7. Return to the APP and wait for the distribution network to complete.

Remote control

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Note:

  1. To ensure remote control effectively, it is recommended to use it in the front area of the host;
  2. The effective distance of the remote control is 3-6 meters.

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Install 2-in-1 Dust bin & water tank

  1. Open the rubber cover of the water tank and fill the water tank with water, then fasten the rubber cover;

  2. Install the water tank into the robot according to the direction shown in the figure, and make sure that the buckle is in place;
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  3. Put the mop cloth into the holder and paste it on the Velcro;
    proscenic M8 PRO Smart Robot Vacuum - 10

  4. Press the buckles on both sides of the mop cloth holder by hand, and push it into the bottom of the robot horizontally in the direction shown.
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  • It is not recommended to use a mop cloth for the first cleaning
  • If you have carpet in your home, please set up a virtual wall on the app

Routine maintenance

2-in-1 Dust bin & water tank (recommended weekly)

  1. Press the dust box release button and take out the dust box;
    proscenic M8 PRO Smart Robot Vacuum - 15

  2. Open the dust box and dump the garbage in the dust box;
    proscenic M8 PRO Smart Robot Vacuum - 17

  3. Take out the primary filter, sponge, and HEPA filter, clean the garbage on the surface with a cleaning brush, rinse the filter and dust box with water, and then dry;
    proscenic M8 PRO Smart Robot Vacuum - 16

  4. Tear off the mop cloth, rinse with water and dry in the sun;
    proscenic M8 PRO Smart Robot Vacuum - 18

  5. Pour out the remaining water in the water tank and dry the water tank;
    proscenic M8 PRO Smart Robot Vacuum - 19

  6. After the filter, dust box, mop cloth and water tank are all dry, put them back together for next use.
    proscenic M8 PRO Smart Robot Vacuum - 20

Universal wheel (recommended monthly cleaning)

  1. Flip the main unit and pull out the universal wheel upwards;
  2. Clean the hair and dust on the wheel, axle, and support;
  3. Reinstall the universal wheel and press it tightly.

Note: Wash with water, dry it, and put it back.

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Main brush (recommended weekly cleaning)

  1. Turn the main unit, press the left and right buckles, and remove the middle sweep cover;
  2. Remove the roller brush upwards and clean the entangled hair and rubbish with a cleaning brush;
  3. Replace the roller brush and insert the three legs of the middle sweep cover into the slot, press down and fix the buckle.

Note: Depending on the application, it is recommended to replace the main brush for 6-12 months to ensure the cleaning effect.

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Side brush (recommended weekly cleaning)

  1. Use a screwdriver to unscrew the side brush screws and remove the side brushes;
  2. After cleaning the wrapped hair and rubbish on the side brush, replace the side brush.

Note: Depending on the application, it is recommended to replace the side brush for 3-6 months to ensure the cleaning effect.

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Host and sensor (recommended monthly cleaning)

Wipe the sensor on the main unit with a soft, dry cloth, including

  1. 4 cliff sensors at the bottom of the main unit
  2. Wall sensor on the right side of the host
  3. Infrared auxiliary recharge sensor
  4. Charging pole piece on the back of the robot

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Dust bag

When the dust bag is full, replace it with a new one according to the Dust bag indicator (solid green light is recommended to replace the dust bag every 6-8 weeks.

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*Note: The fastener seals the dust and debris in the dust bag.

Cleaning the dust tunnel

  1. The indicator light flashes and the dust bag is not full, unplug the dust collector, turn the dust collector over, use a screwdriver to remove the screws as shown in the figure, and open the dust duct cover to clean out the foreign objects.
  2. Open the air outlet at the rear of the dust collector, clean the sponge filter, and then put it back in.

proscenic M8 PRO Smart Robot Vacuum - 26

*Do not disassemble by force, use a screwdriver to remove the screws. Re- install it as it is after cleaning.

Cleaning the dust collector infrared lens and ‘ the charging/dust collector clips
Check the infrared lens and charging/dust collection clips of the dust collection unit for dirt. Wipe them with a clean dry cloth to ensure they are clean and free of dirt. It is recommended to wipe them at least once a month.

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Cleaning the fan filter screen bracket
Check whether there is any lint or debris accumulation on the filter screen bracket of the fan. If there is any, please use the cleaning brush for the robot or a dry cloth to remove it. It is recommended to clean it at least once a month.

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Basic parameters

Robot

Name Parameters
Dimensions φ350mmxφ350mmx98mm
Product weight ≈ 3.6kg
Rated voltage 14.4V
Rated power 50W
Battery capacity 5200mAh

Dust collector unit

Name Dimension/Rating
Overall Dimensions 282mmx361mmx202mm
Power Rating 1050W
Input Rating 100-240V ~50/60Hz
Output Rating DC24V =1.2A

FCC Statement

  1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
    (1) This device may not cause harmful interference, and
    (2) This device must accept any interference received, including interference that may cause undesired operation.

  2. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance 20cm between the radiator & your body.

Common problem

Question type Solution
Can not boot The battery is low, please charge it before using it

Ambient temperature is too low (less than 0′ C) or too high (higher than 50° C)
Unable to start cleaning| The battery is low, please charge it before starting it
Unable to recharge| There are too many obstacles near the dust collector. Please put the dust collector in the open area The host is too far from the dust collector. Please try to place the main unit near the dust collector
Abnormal behavior| Reboot after shutdown
There is abnormal noise during cleaning| Roller brush, side brush or left/right wheel may be wrapped with foreign objects, please clean after shutdown
Decrease in cleaning ability or dust falling out from the machine| The dust box is full, please clean the dust box
HEPA components have been blocked, please clean up
The roller brush is wrapped by foreign matter, please clean the main brush
Unable to connect to Wi-A| Wi-Fi signal is not good, please make sure the host is in a good Wi-Fi signal coverage area Wi-Fi connection is abnormal, reset Wi-Fi and download the latest app Try to connect again
Breakpoint cleaning| Please confirm that the host is not in the do not disturb mode, it will not continue to clean in this mode
Manually recharging or putting the main unit back into the dust collector will lead the machine not to continue cleaning from last interruption
Cannot return to the dust collector after spot cleaning or moving the position| After spot cleaning or long-distance moving position, the host will re-generate the map. If the dust collector is far away, it may not be able to automatically recharge. Please manually put the host back into the dust collector to charge
Unable to charge| Make sure there is enough space around the cradle, and there is no dust or obstruction on the surface of the dust collector unit electrode
Scheduled cleaning does not work| Please confirm that the device is connected to the network. If the device is not connected to the network, you cannot synchronize the scheduled cleaning task
The host is always offline| Please ensure that the equipment distribution network is successful and always within the Wi-Fi coverage
Phone cannot pair the device| Please make sure that the dust collector and the host are within the Wi-Fi coverage and the signal is good. Follow the instructions to reset the Wi-Fi and then pair it

Troubleshooting

Robot

Fault prompt Solution
Abnormal 1. Please confirm that the laser radar is not blocked Please check

or remove foreign objects around the lidar or move the device to a new location to restart
Abnormal 2. Please wipe the cliff sensor and move to the new position to start| Wipe the main power cliff sensor and try again (refer to the manual for sensor loca­ton)
Abnormal 3. A strong magnetic field is detected, moved to a new location, and then retried| Please move the host to a new location and try again
Abnormal 4. Please check the collision sensor and clear the foreign object around it| Try pressing the front bumper and clearing the foreign object, then restart
Abnormal 5. The host temperature is abnormal. Please wait for the temperature to return to nor­mal| The host temperature is too high or too low. Please wait until the temperature returns to normal before using
Abnormal 6. Charging is abnormal. Please clean the charging contact area| Please check if the original power adapter is used. Please check if the dust collector is in the horizontal position

Dust collector unit
This product will prompt you the current product status through the indicator light on the top of the body:

Indicator light Common error Solution

Flashing red

| Fan error / overheating / dust col- lection port is blocked / the cover
is not closed properly|

  1. Frequent dust collection leads to fan overheating protection or fan malfunction. It is recommended to try to collect dust after 30 minutes;
  2. Clean up the debris in the dust collection port at the bottom of the robot and in the dust collector;
  3. Unplug the dust collector, turn the dust collector over, check whether there is any foreign matter in the dust duct cover on the bottom, use a screwdriver to remove the screw, and open the dust duct cover to clean the foreign matter.

Flashing red

| The dust bag is full / not installed / not installed in place / the dust collector cover is open|

  1. Replace with a new dust bag;
    1. Check whether the dust bag is installed, if not, please install the dust bag.
  2. Check if the dust bag is installed correctly and in place
  3. Make sure that the dust collector cover is completely closed, sealed securely, and the robot has been placed on the dust collector to charge, and try to collect dust once. The method of manually collecting dust is as follows:

Short press the on/off button on the robot, after the robot leaving the dust col­lector, press any button on the robot to pause, and then press and hold for 3 seconds, the robot will return to the dust collector to start collecting dust, and the robot will return to charge automatically after the dust collection is completed.

flash
simultaneously

| Failed to pair / Haven’t paired yet|

  1. Press and hold both buttons and simultaneously on the dust collector for 5 seconds: The dust collector goes into pairing mode, the three indicators of the dust collector flash green;
  2. Press and hold the button for 5 seconds on the robot: The robot goes into pairing mode, the indicators of the robot flash green;
  3. Place the robot at the dust collector to charge, and the voice prompts that the pairing is successful.

proscenic logo

Proscenic Technology Co., Ltd. (Authorized)
Shenzhen Proscenic Technology Co., Ltd. (Manufacturer)
Address: 10F No. 112, Wende Rd., Zhongli Dist., Taoyuan City 320Taiwan
Web: www.proscenic.com
PROSCENIC TECHNOLOGY(UK) LTD
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Customer Service

Email: support@proscenic.com Customer service hotline:

(EU)+00800 456 00 456 Mon~Fri 8:00-17:00 Germany
(FR)+00800 456 00 456 Mon~Fri 8:00-17:00 France
(IT) +00800 456 00 456 Mon~Fri 8:00-17:00 Italy
(ES)+00800 456 00 456 Mon~Fri 8:00-17:00  Spain
(UK)+00800 456 00 456 Mon~Fri 8:00-17:00 the United Kingdom
(CN)+86 400-9002-599 9:00-17:00 China

M8 PRO
Proscenic Technology Co., Ltd.
Service support
Web:www.proscenic.com
E-mail:support@proscenic.com

References

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