proscenic M8 PRO Smart Robot Vacuum Cleaner Instruction Manual
- June 7, 2024
- Proscenic
Table of Contents
- Product description Robot
- installation Notes
- Instructions for use
- Instructions for dust collector
- Remote control
- Routine maintenance
- Dust bag
- Basic parameters
- FCC Statement
- Common problem
- Troubleshooting
- Customer Service
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Instruction manual
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Product description Robot
Robot
Host and sensor
2-in-1 Dust bin & water tank
Dust collector unit
Dust collector unit
installation Notes
Install dust collector
- The dust collector should be placed on the flat ground more than 6cm away from the wall.
- Ensure there is a space of more than 1.2m at the front, and more than 0.5m on both sides of the dust collector.
About your Dust Collector
The dust collector unit is designed to collect dust and charge the robot cleaner. When the cleaning is completed, the robot vacuum automatically returns to the dust collector, which collects all the dirt and dust and recharges the robot vacuum automatically.
A new bag is required to install in the dust collector once it is filled with dust and dirt.
Instructions for use
Instructions for robot
Power on / off
Press and hold the “ ” button to power on, and the host enters the standby
state. After booting, press and hold the “ ” button to shut down.
Note: When the host is charging on the dust collector, it will automatically
turn on, and it cannot be turned off during charging.
Start / pause
Under the power-on state, short press the “ ” button to start the whole house
cleaning.
Press any key to pause while cleaning.
Note: It is recommended that the sweeping robot start cleaning from the dust
collector;
When the battery is too low, the cleaning will not start.
Please charge and then start cleaning.
When the power is insufficient during the cleaning process, the host will
automatically return to the dust collector unit for charging.
After the battery is fully charged, it will automatically return to the
interruption to continue cleaning.
Instructions for dust collector
Start/Stop Button
Short press: Start auto cleaning/pause cleaning
Press and hold for 3s: Start spot cleaning
The pairing of dust collector and robot (Factory paired in default)
- Press and hold both buttons and on the dust collector for 5 seconds simultaneously: The dust collector goes into pairing mode, the three indicators of the dust collector flash green;
- Press and hold the button for 5 seconds on the robot: The robot goes into pairing mode, the indicators of the robot flash green;
- Place the robot at the dust collector to charge, and the voice prompts that the pairing is successful.
Charging
Automatic recharge: The host will automatically return to the dust collector
unit to charge after the cleaning is completed or when the battery is
insufficient.
Manual charging: Press the “ ” button to start recharging; after the host is
powered off, you can manually put the host back into the dust collector unit
to charge.
Note: Please make sure the charging pole piece is in good contact.
Sleep
If there is no operation for more than 20 minutes, the host will automatically
enter into a sleep state.
Note: The host will not enter the sleep state when charging;
Automatically shuts down after sleeping to no power.
Home button
Short press: Return to collect dust and charge
Press and hold for 3 seconds: Return to collect dust and then continue to
clean from the place where it left off last time
Connect to the mobile client
-
The phone is connected to WiFi;
-
Scan the OR code below, or search for “ProscenicHome” in the mobile app store to download the app, register and login to the account;
http://www.proscenic.cn/app/ -
Add device on the home page choose sweeping roborM8 PRO”;
-
Press and hold the “ ” and “ ” keys for 5 seconds to enter the network configuration;
-
Select the connected WiFi of the phone (0)and enter the WiFi password;
-
Go to the mobile phone WLAN list and select and connect the “Proscenic-XXXX” device hotspot;
-
Return to the APP and wait for the distribution network to complete.
Remote control
Note:
- To ensure remote control effectively, it is recommended to use it in the front area of the host;
- The effective distance of the remote control is 3-6 meters.
Install 2-in-1 Dust bin & water tank
-
Open the rubber cover of the water tank and fill the water tank with water, then fasten the rubber cover;
-
Install the water tank into the robot according to the direction shown in the figure, and make sure that the buckle is in place;
-
Put the mop cloth into the holder and paste it on the Velcro;
-
Press the buckles on both sides of the mop cloth holder by hand, and push it into the bottom of the robot horizontally in the direction shown.
- It is not recommended to use a mop cloth for the first cleaning
- If you have carpet in your home, please set up a virtual wall on the app
Routine maintenance
2-in-1 Dust bin & water tank (recommended weekly)
-
Press the dust box release button and take out the dust box;
-
Open the dust box and dump the garbage in the dust box;
-
Take out the primary filter, sponge, and HEPA filter, clean the garbage on the surface with a cleaning brush, rinse the filter and dust box with water, and then dry;
-
Tear off the mop cloth, rinse with water and dry in the sun;
-
Pour out the remaining water in the water tank and dry the water tank;
-
After the filter, dust box, mop cloth and water tank are all dry, put them back together for next use.
Universal wheel (recommended monthly cleaning)
- Flip the main unit and pull out the universal wheel upwards;
- Clean the hair and dust on the wheel, axle, and support;
- Reinstall the universal wheel and press it tightly.
Note: Wash with water, dry it, and put it back.
Main brush (recommended weekly cleaning)
- Turn the main unit, press the left and right buckles, and remove the middle sweep cover;
- Remove the roller brush upwards and clean the entangled hair and rubbish with a cleaning brush;
- Replace the roller brush and insert the three legs of the middle sweep cover into the slot, press down and fix the buckle.
Note: Depending on the application, it is recommended to replace the main brush for 6-12 months to ensure the cleaning effect.
Side brush (recommended weekly cleaning)
- Use a screwdriver to unscrew the side brush screws and remove the side brushes;
- After cleaning the wrapped hair and rubbish on the side brush, replace the side brush.
Note: Depending on the application, it is recommended to replace the side brush for 3-6 months to ensure the cleaning effect.
Host and sensor (recommended monthly cleaning)
Wipe the sensor on the main unit with a soft, dry cloth, including
- 4 cliff sensors at the bottom of the main unit
- Wall sensor on the right side of the host
- Infrared auxiliary recharge sensor
- Charging pole piece on the back of the robot
Dust bag
When the dust bag is full, replace it with a new one according to the Dust bag indicator (solid green light is recommended to replace the dust bag every 6-8 weeks.
*Note: The fastener seals the dust and debris in the dust bag.
Cleaning the dust tunnel
- The indicator light flashes and the dust bag is not full, unplug the dust collector, turn the dust collector over, use a screwdriver to remove the screws as shown in the figure, and open the dust duct cover to clean out the foreign objects.
- Open the air outlet at the rear of the dust collector, clean the sponge filter, and then put it back in.
*Do not disassemble by force, use a screwdriver to remove the screws. Re- install it as it is after cleaning.
Cleaning the dust collector infrared lens and ‘ the charging/dust collector
clips
Check the infrared lens and charging/dust collection clips of the dust
collection unit for dirt. Wipe them with a clean dry cloth to ensure they are
clean and free of dirt. It is recommended to wipe them at least once a month.
Cleaning the fan filter screen bracket
Check whether there is any lint or debris accumulation on the filter screen
bracket of the fan. If there is any, please use the cleaning brush for the
robot or a dry cloth to remove it. It is recommended to clean it at least once
a month.
Basic parameters
Robot
Name | Parameters |
---|---|
Dimensions | φ350mmxφ350mmx98mm |
Product weight | ≈ 3.6kg |
Rated voltage | 14.4V |
Rated power | 50W |
Battery capacity | 5200mAh |
Dust collector unit
Name | Dimension/Rating |
---|---|
Overall Dimensions | 282mmx361mmx202mm |
Power Rating | 1050W |
Input Rating | 100-240V ~50/60Hz |
Output Rating | DC24V =1.2A |
FCC Statement
-
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. -
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between
the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This equipment should be installed and operated with a minimum distance 20cm
between the radiator & your body.
Common problem
Question type | Solution |
---|---|
Can not boot | The battery is low, please charge it before using it |
Ambient temperature is too low (less than 0′ C) or too high (higher than 50°
C)
Unable to start cleaning| The battery is low, please charge it before starting
it
Unable to recharge| There are too many obstacles near the dust collector.
Please put the dust collector in the open area The host is too far from the
dust collector. Please try to place the main unit near the dust collector
Abnormal behavior| Reboot after shutdown
There is abnormal noise during cleaning| Roller brush, side brush or
left/right wheel may be wrapped with foreign objects, please clean after
shutdown
Decrease in cleaning ability or dust falling out from the machine| The dust
box is full, please clean the dust box
HEPA components have been blocked, please clean up
The roller brush is wrapped by foreign matter, please clean the main brush
Unable to connect to Wi-A| Wi-Fi signal is not good, please make sure the host
is in a good Wi-Fi signal coverage area Wi-Fi connection is abnormal, reset
Wi-Fi and download the latest app Try to connect again
Breakpoint cleaning| Please confirm that the host is not in the do not disturb
mode, it will not continue to clean in this mode
Manually recharging or putting the main unit back into the dust collector will
lead the machine not to continue cleaning from last interruption
Cannot return to the dust collector after spot cleaning or moving the
position| After spot cleaning or long-distance moving position, the host will
re-generate the map. If the dust collector is far away, it may not be able to
automatically recharge. Please manually put the host back into the dust
collector to charge
Unable to charge| Make sure there is enough space around the cradle, and there
is no dust or obstruction on the surface of the dust collector unit electrode
Scheduled cleaning does not work| Please confirm that the device is connected
to the network. If the device is not connected to the network, you cannot
synchronize the scheduled cleaning task
The host is always offline| Please ensure that the equipment distribution
network is successful and always within the Wi-Fi coverage
Phone cannot pair the device| Please make sure that the dust collector and the
host are within the Wi-Fi coverage and the signal is good. Follow the
instructions to reset the Wi-Fi and then pair it
Troubleshooting
Robot
Fault prompt | Solution |
---|---|
Abnormal 1. Please confirm that the laser radar is not blocked | Please check |
or remove foreign objects around the lidar or move the device to a new
location to restart
Abnormal 2. Please wipe the cliff sensor and move to the new position to
start| Wipe the main power cliff sensor and try again (refer to the manual for
sensor locaton)
Abnormal 3. A strong magnetic field is detected, moved to a new location, and
then retried| Please move the host to a new location and try again
Abnormal 4. Please check the collision sensor and clear the foreign object
around it| Try pressing the front bumper and clearing the foreign object, then
restart
Abnormal 5. The host temperature is abnormal. Please wait for the temperature
to return to normal| The host temperature is too high or too low. Please wait
until the temperature returns to normal before using
Abnormal 6. Charging is abnormal. Please clean the charging contact area|
Please check if the original power adapter is used. Please check if the dust
collector is in the horizontal position
Dust collector unit
This product will prompt you the current product status through the indicator
light on the top of the body:
Indicator light | Common error | Solution |
---|
Flashing red
| Fan error / overheating / dust col- lection port is blocked / the cover
is not closed properly|
- Frequent dust collection leads to fan overheating protection or fan malfunction. It is recommended to try to collect dust after 30 minutes;
- Clean up the debris in the dust collection port at the bottom of the robot and in the dust collector;
- Unplug the dust collector, turn the dust collector over, check whether there is any foreign matter in the dust duct cover on the bottom, use a screwdriver to remove the screw, and open the dust duct cover to clean the foreign matter.
Flashing red
| The dust bag is full / not installed / not installed in place / the dust collector cover is open|
- Replace with a new dust bag;
-
- Check whether the dust bag is installed, if not, please install the dust bag.
- Check if the dust bag is installed correctly and in place
- Make sure that the dust collector cover is completely closed, sealed securely, and the robot has been placed on the dust collector to charge, and try to collect dust once. The method of manually collecting dust is as follows:
Short press the on/off button on the robot, after the robot leaving the dust collector, press any button on the robot to pause, and then press and hold for 3 seconds, the robot will return to the dust collector to start collecting dust, and the robot will return to charge automatically after the dust collection is completed.
flash
simultaneously
| Failed to pair / Haven’t paired yet|
- Press and hold both buttons and simultaneously on the dust collector for 5 seconds: The dust collector goes into pairing mode, the three indicators of the dust collector flash green;
- Press and hold the button for 5 seconds on the robot: The robot goes into pairing mode, the indicators of the robot flash green;
- Place the robot at the dust collector to charge, and the voice prompts that the pairing is successful.
Proscenic Technology Co., Ltd. (Authorized)
Shenzhen Proscenic Technology Co., Ltd. (Manufacturer)
Address: 10F No. 112, Wende Rd., Zhongli Dist., Taoyuan City 320Taiwan
Web: www.proscenic.com
PROSCENIC TECHNOLOGY(UK) LTD
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Customer Service
Email: support@proscenic.com Customer service hotline:
(EU)+00800 456 00 456 | Mon~Fri 8:00-17:00 | Germany |
---|---|---|
(FR)+00800 456 00 456 | Mon~Fri 8:00-17:00 | France |
(IT) +00800 456 00 456 | Mon~Fri 8:00-17:00 | Italy |
(ES)+00800 456 00 456 | Mon~Fri 8:00-17:00 | Spain |
(UK)+00800 456 00 456 | Mon~Fri 8:00-17:00 | the United Kingdom |
(CN)+86 400-9002-599 | 9:00-17:00 | China |
M8 PRO
Proscenic Technology Co., Ltd.
Service support
Web:www.proscenic.com
E-mail:support@proscenic.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>