Proscenic P11 Smart Cordless Vacuum Cleaner User Manual

June 9, 2024
Proscenic

Proscenic P11 Smart Cordless Vacuum Cleaner

Proscenic P11 Smart Cordless Vacuum Cleaner

  • Please read this manual carefully before use
  • The company reserves the right to interpret the instructions
  •  The appearance of the product is subject to change without notice.
  • After reading, please keep it together with the invoice
  • In case of product technology or software upgrade, without notice
  • This product is only suitable for sale and use in Europe and America

Precaution

  • Please read all contents of this manual carefully before using this product.
  • Please do not use the vacuum cleaner to vacuum detergents, kerosene, broken glasses, needles, soot, wet items, sewage, matches, etc.
  • Please do not use the vacuum cleaner to vacuum cement, plaster, building materials etc., or toy balls and other large objects, as these can cause failures such as the vacuum cleaner being blocked, the motor burning out, etc.
  • Please keep the vacuum cleaner away from fires and places with high temperatures.
  • When using the vacuum cleaner, please make sure to install the filter module and the roller brush of the floor brush.
  • When using the vacuum cleaner, please be sure not to block the suction inlet or block the rotation of the brush roller, as this may cause motor failure.
  • Please do not pour or splash water or other liquids into the machine, so as to avoid short circuits and burning out the electronics.
  • When using a new battery, or for the first time after long-term storage, please fully charge the battery. If the machine is not going to be used for a long time, please make sure to charge and discharge the battery at least once every three months.
  • When your vacuum cleaner is fully charged and needs to be cleaned or serviced, unplug the charger promptly and do not pull it by the power cord.
  • When cleaning the vacuum cleaner, use a dry cloth to wipe it, do not use gasoline, thinners or other cleaners as they may damage the walls or cause discoloration.
  • Please do not use or store the vacuum cleaner in extreme conditions such as very high or low temperatures. It is recommended to use the vacuum cleaner indoors at ambient temperatures between O and 40°C. Please store it in a cool and dry place, and do not expose it to sunlight for a longtime.
  • Do not allow children to use or play with the machine.
  • If the machine does not work when it’s fully charged, it must be inspected and repaired at a designated service centre. Do not disassemble the machine without permission.
  • Old battery packs should be recycled safely and not be discarded into the normal garbage.
  • If the power cord is damaged, in order to avoid any danger, it must be replaced by a professional from the manufacturer’s local service department or a similar service centre.
  • After use, it is necessary to put it back on the wall or hanger to avoid accidents or injuries.

What’s in the Box

  • 1 x Metal Extension Tube
    What's in the Box

  • 1 x Main Body
    What's in the Box

  • 1 x Electric Floor Brush

  • 1 x Power Adapter
    What's in the Box

  • 1 x Round Dusting Brush

  • 1 x Wall-mounted Charging Stand Installation Kit
    What's in the Box

  • 1 x User Manual

  • 1 x Crevice Brush

  • 1 x Cleaning Tool

  • 1 x Mini-Motorized Tool

Product Overview

Product Overview

Note:

  1. Wash filters with cold water regularly. Ensure the filters are completely dry before refitting.
  2. Your vacuum cleaner is designed to be used regularly. Regular use may cause build-up around brushes and HEPA filter. We recommend performing regular maintenance to keep your vacuum cleaner running at optimal

Accessory Installation

Accessory Installation
Accessory Installation

Wall-mounted Charging Stand Installation

Method 1: Sticker Installation

Accessory Installation

Method 2: Screw Installation

  1. Drill 3 screws according to the hole position of the alignment sticker;
  2. Insert the plastic expansion tube into the screw hole;
  3. Align the hanger with the screw holes, and then install and tighten the screws.
    Accessory Installation

Main Body Charging

DC port charging

Main Body Charging

Wall-mounted charging dock charging

When the battery gets low, the first bar of the power indicator light is flashing white, please charge it in time.
When the power is too low, the machine will automatically shut down to protect the battery. At this time, the machine will not work when the power button is pressed. The first bar of the power indicator light flashes white. You must charge the battery or replace with a fully charged battery.

Wall-mounted charging dock charging

Note:

  1. This machine can only be charged with the original power adapter;
  2. The machine can not be operated and the power switch does not work during the process of charging.

Product Usage

Usage of the main body

Power on/off: Press the Power On/Off button to start the machine; Press again to stop the machine.
There are 3 levels of suction power in total. Press the icon” ” on the display panel at the end of the main body to adjust power levels by selecting the ECO mode, AUTO mode and MAX mode.

Product Usage

Note:

The power switch is a push button which only needs to be turned on/off with a single tap.

Note:

In order to achieve the best cleaning effect, the vacuum cleaner will automatically switch to the strong gear for 3 seconds after you press the power-off button. This is a normal phenomenon, please rest assured to use it.

Usage of attachments

Attach the required suction nozzle into the holder. The metal extension tube can be added depending on the actual situation.

Usage of the electric floor brush

The electric floor brush can be used to clean hard floors, floor tiles or short-haired carpets. It is recommended to use a metal extension tube for a better experience.

Product Usage

Usage of the electric mini motorized tool

The mini motorized tool can be used to clean sofas, mattresses, cribs, etc.

Product Usage

Usage of the crevice brush

The crevice brush can be used to clean hard-to-reach spots, such as ceilings, bookshelves, keyboards and narrow gaps etc.

Product Usage

Usage of the round dusting brush
  1. Connect the round dusting brush to the main unit directly. It can be used to clean the desktop, cabinet, sofa, low pile carpet and so on.
    Product Usage

  2. The metal extension tube can be attached to the round dusting brush for cleaning high places such as the ceiling, curtains, etc.
    Product Usage
    Product Usage

Disassembly and Maintenance

Remove the dust container

Disassembly and Maintenance

Clean the filter assembly
Disassembly and Maintenance

Note:

The HEPA filter and sponge filter can be washed with cold water. Ensure the filters are completely dry before refitting.
(Do not expose them to the sun)

Installation of filter components

  1. Keep the air guiding block of the stainless steel filter assembly on the same side as the dust container inlet,and install the stainless steel filter assembly into the dust container from the top of the dust container. Note that the limit slot must be aligned with the dust container limit bar.
    Installation of filter components

  2. Put the filter sponge into the bottom of the HEPA cover. The filter sponge needs to be fixed with 5 slots completely. Otherwise it will affect the filtering effect.
    Installation of filter components

  3. Keep the side of the HEPA assembly with the rope upward and put it into the dust container from the top. Please note that the limit slot of the HEPA assembly must be aligned with the dust container’s limit bar.
    Installation of filter components

Installation of the dust container

  1. Snap the dust container into the main unit. Please note that the snap must be in place.
    Installation of the dust container

  2. Push the bottom of the dust container in the direction shown in the picture, until you hear a click.

The floor brush and the roller brush

The floor brush and the roller brush

Battery disassembly

  1. Remove the battery: Press the battery release buttons on both sides simultaneously, then grab and pull the battery at the same time to take it out.

  2. Install the battery: Align the battery slot with the card slot, press the bottom to slide into the battery slot until it snaps tightly.
    Battery disassembly

  • Battery Type: Li-ion battery;
  • Dispose of the battery in accordance with local ordinances or regulations.
  • Do not use non-rechargeable battery.
  • In the unlikely event that liquid leaks from the battery, do not allow the liquid to come in contact with skin or eyes. Place the battery in a sealed plastic bag and dispose of safely according to local environmental regulations.

Troubleshooting

Fault scenarios Causes Solutions
The machine does not work Battery is not installed Please install the

battery correctly
Battery is flat| Charge the battery
Suction diminishes| The dust container and the HEPA filter are not installed well| Install the dust container and HEPA filter correctly
The HEPA filter is used for a longtime| Replace the HEPA filter
The dust container is full of dust| Empty the dust container
Blockages occur in the hose, accessories, and inlet openings.| Check and clear any blockage
Charging indicator does not light up while charging| The charging terminal is not fully inserted into the DC terminal| Insert the charging terminal completely into the charging port
Insufficient use time| Insufficient charging time| Fully charge the battery according to the instructions in the charging section
Battery aging| The battery needs to be replaced at a designated service center
Rolling brush stops| Oversized foreign bodies are sucked up

The roller brush is entangled by an excessive amount of fiber

| Clean the roller brush and restart the machine
Error code | The floor brush is blocked| Clear the windings of the floor brush
Ensure that the floor brush and metal extension tube are assembled firmly
Error code | Short circuit of the floor brush| Please contact Proscenia Customer Service to replace the floor brush
Error code | The fan is abnormal| Check if the suction port is blocked and clean up the blockage.
If the machine is hot, turn it off and wait for a while
The air outlet is hot| The filter assembly is blocked| Clean the dust container and the HEPA filter

Note:

If the power cord is damaged, it must be replaced at a manufacturer’s designated service center in order to avoid a hazard.
If you need to purchase spare parts such like HEPA filter, battery etc., please contact Ultenic customer service.

Parameters

Nominal voltage 28.BV
Rated power 350W
Rated input current lA
Adapter rated input 100-240V~S0/60Hz
Adapter rated output 34.2V
Charging time 2-2.Sh

CUSTOMER SUPPORT

Proscenia Technology Co., Ltd. (Authorized manufacturer)

Shenzhen Proscenia Technology Co., Ltd. (manufacturer)

Floor 8, Block A, building 5, Tusincere Park, Longcheng street, Longgang district, Shenzhen City, China Proscenic Technology INC. 36 South 18th Avenue Suite A, Brighton CO 80601 United States

PROSCENIC EU LTD

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, ENGLAND

SymbolPROSCENIC TECHNOLOGY

GmbH -Westfalen 45326 Deutschland m Tel:+49211 9753 8868
E-mail: proscenicde@outlook.com

Customer Service

Email: support@proscenic.com

Europe North & South America
+44 (0)808 273 7688 + 1(833) 313 1310
Mon-Fri. 9am-5pm (CET) Mon-Fri. 9am-6pm (ET)

Proscenic Technology Co., Ltd. Service support Web:www.proscenic.com
E-mail:support@proscenic.com

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