JENSEN 9” Capacitive Touch Screen 1 Din Multimedia Mechless Receiver Owner’s Manual

: June 7, 2024
: Jensen

Table of Contents

9” Capacitive Touch Screen 1 Din Multimedia Mechless Receiver
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

9” Capacitive Touch Screen 1 Din Multimedia Mechless Receiver

CAR910W
9″ CAPACITIVE TOUCH SCREEN 1 DIN MULTIMEDIA MECHLESS RECEIVER
AM-FM USB Media Player Rear Camera Input
INSTALLATION & OWNER’S MANUAL

Safety Notes
Video playback will not operate while the vehicle is moving. This is a safety feature to prevent driver distraction. In-dash video functions will only operate when vehicle is in Park and the parking brake is engaged. It is illegal in most jurisdictions for the driver to view video while the vehicle is in motion.
The SAFETY NOTICE is reminder to drive responsibly and safely while using your mobile phone device, or any APP’s that are compatible with this unit.
It is highly recommended that your JENSEN CAR910W is installed by a professional installer or an authorized dealer.
This product is only for use in vehicles with 12VDC negative ground only.
To prevent damage or injury: · Make sure to ground the unit securely to the vehicle chassis ground. · Do not remove the top or bottom covers of the unit. · Do not install the unit in a spot exposed to direct sunlight or excessive heat or th possibility of water splashing. · Do not subject the unit to excessive shock. · When replacing a fuse, only use a new one with the correct rating. Using a fuse wit the wrong rating may cause the unit to malfunction. · To prevent short circuits when replacing a fuse, disconnect the wiring harness first. · Use only the provided hardware and wire harness. · If you experience problems during installation, consult your nearest JENSEN deale . · If the unit malfunctions, reset the unit as described. If the problem still persists consult your nearest JENSEN dealer or call tech assistance @ 1-888-921-4088. · To clean the monitor, wipe only with a dry silicone cloth or soft cloth. Do not usea stiff cloth, or solvents such as paint thinner and alcohol. They can scratch the surface of the panel and/or remove the printing. · When the temperature of the unit falls (as in winter), the liquid crystal inside th screen will become darker than usual. Normal brightness will return after the unit is in use for a while. · When extending the ignition, battery or ground wiring, make sure to us automotive-grade wiring with an a minimum AWG 16 or more to prevent voltage drops. · Do not touch the liquid crystal fluid if the LCD is damaged or broken. The liqui crystal fluid may be hazardous to your health or fatal. If the liquid crystal fluid from the LCD contacts your body or clothing, wash it off with soap immediately.
Copyright Notes
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
SiriusXM and all related marks and logos are trademarks of Sirius XM Radio, Inc. All rights reserved.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Use of the Apple CarPlay logo means that a verhicle user interface meets Apple performance standards. Apple is not responsible for the operation of this vehicle or its compliance with safety and regulatory standards. Please note that use of this product with iPhone, iPod or iPad may affect wireless performance. Apple CarPlay is a trademark of Apple Inc. “Made for iPod” and “Made for iPhone” mean that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has been certified by the developer to meet Apple performance standards. iPhone and iPod are trademarks of Apple, Inc., registered in the U.S. and other countries.
Availability of Android AutoTM may vary depending upon your country and phone model. Please visit android.com/auto for more information. Android, Android Auto, Google and other marks are trademarks of Google Inc.
Other trademarks and trade names are those of their respective owners.

CAR910W

Table of Contents

Page

Warning Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preparation/Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Sereen Rotation. . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Control Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Audio Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

AM/FM Tuner Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

USB Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Media Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15

Bluetooth Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17

SiriusXM® Satellite Radio Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-21

SiriusXM® Radio Advisory Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Apple CarPlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . 23-24

Android Auto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25-26

Auxiliary Inputs/Rear Camera Operation. . . . . . . . . . . . . . . . . . . . . . . . . . 27

SWC Input Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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CAR910W
WARNING
Upon installation of this monitor/media player (“unit”) into a vehicle, the driver of the vehicle must not operate this unit by watching videos or playing video games while driving. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle’s occupants or persons outside the vehicle and/or property damage.
Several states prohibit the installation of monitors/media players if the screen is visible from the driver’s seat. If you reside in a jurisdiction which has enacted such a law, this unit must not be installed so that the screen is visible from the driver’s seat. When installing this unit in the front console/dashboard, the unit must be positioned so that it is facing the front passenger seat only. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle’s occupants or persons outside the vehicle and/or property damage.
This unit is designed so that it may be operated only when the vehicle is in “Park” and the parking brake is fully engaged. To this end, this unit includes a parking brake lock-out feature which prohibits the unit from operating if the vehicle is not in “Park” and/or the parking brake is not fully engaged. When installing this unit, the installer must connect the parking brake detect wire to the parking brake mechanism in order to make the parking brake lock- out feature operable. DO NOT simply ground the parking brake detect wire to a metal portion of the vehicle. Failure to properly install the parking brake lockout feature could lead to driver distraction which could result in serious injury or death to the driver’s occupants or persons outside the vehicle and/or property damage.
Once the parking brake lock-out feature is installed, the owner/user must not attempt to disrupt/neutralize the parking brake lock-out feature by (a) partially engaging the parking brake and/or (b) purchasing/using any device or unit designed to send necessary brake signals to the unit. Failure to follow these instructions could lead to driver distraction which could result in serious injury or death to the driver’s occupants or persons outside the vehicle and/or property damage.
When operating this unit, keep the unit’s volume level low enough so that the vehicle’s occupants can hear traffic-related sounds such as police and emergency vehicles. Failure to follow this instruction could lead to driver distraction which could result in serious injury or death to the vehicle’s occupants or persons outside the vehicle and/or property damage.
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CAR910W
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. 5G WiFi FrequencyU- NII-1: 5150 MHz to 5250 MHz, U-NII-3: 5725 MHz to 5850 MHz
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CAR910W

Preparation

Before You Start · Disconnect negative battery terminal. Consult a qualified technician for instructions. · Avoid installing the unit where it would be subject to high temperatures, such as from direct sunlight, or where it
would be subject to dust, dirt or excessive vibration.

See the enclosed installation guide for more details.

M5.0X6.0MM

8

(4 PCS)

3

2

1inch
C

0.i5nch
B

0inch
A

4 2
6

5

1

0inch

6

0.i5nch A

B

1inch
C

7

M5.0X8.0MM (4 PCS)

8

2

90° 1

90° 3

2

4

1″(25mm)

1/2″(12mm)

Flush

5

Sereen Rotation

CAR910W

Screen angle can pivot side to side

Screen height adjusts up to 1.5″ down

Screen depth can be adjusted from 0″ to 0.5″ to 1″ forward

Screen tilts forward and back

6

GPS

CAR910W
Wiring Diagram – Inputs/Outputs
CarPlay and Android Auto

18PIN

Note: When replacing a fuse, make sure to use the correct type and amperage. Using an incorrect fuse could cause damage. The unit uses (1) 15 amp ATC mini style fuse located on the power connector.
Wiring Notes: Subwoofer output The Subwoofer preamp audio output (Blue jacket with Black RCA) is active in all audio modes.
Rear camera input A rear view camera (not included) can be used with the Camera input.
SiriusXM For more information on how to install the SiriusXM Connect Vehicle tuner, consult the installation guide included with the tuner(SiriusXM connect tuner and subscription sold separely).
7

YELLOW RED WHITE YELLOW
WHITE RED WHITE RED BLUE BLUE

BLACK RED BLACK BLACK BLACK BLACK
BLACK BLACK GRAY GRAY BLACK BLACK

GND CAMERA12V CAMERAIN AVINR AVINL VIDEOIN
LINEOUTFRONTL LINEOUTFRONTR LINEOUTREARL LINEOUTREARR SUBWOOFER1 SUBWOOFER2

WHITE

LEFT FRONT(+)

WHITE/BLACK LEFT FRONT(-)

GRAY

RIGHT FRONT(+)

GRAY/BLACK GREEN GREEN/BLACK VIOLET

RIGHT FRONT (-) LEFT REAR(+) LEFT REAR(-) RIGHT REAR(+)

VIOLET/BLACK RIGHT REAR(-)

RED

IGNITION / 12V(+)

BLACK
YELLOW ORANGE

CHASSIS GROUND(-)
BATTERY 12(+) LLUMINATION(+)

VIOLET/WHITE BLUE
PINK

REVERSE(+) POWER ANTENNA (+)
PARKING BRAKE(-)

BLUE/WHITE REMOTE TURN-ON(+)

GRAY(RED CAP) SWC INPUT

IGNITION / ACC 12V(+) GROUND(-) BATTERY(+) ILLUMINATION REVERSE(+)
SWCIN

20PIN

Control Locations

CAR910W

1

2

3

4

5

6

The radio display features the following functions and displays:
1 VOICE ACTIVATION BUTTON 2 SOURCE/HOME 3 POWER/VOLUME/MUTE 4 PREVIOUS BUTTON 5 NEXT BUTTON 6 RESET / USB PORT

8

CAR910W

General Operation

Power On/Off Volume Mute Mode
Main Menu

Momentarily press to turn the unit on. Press and hold to turn the unit off.
Rotate the volume knob to increase or decrease the volume level.
Momentarily press MUTE to silence the audio. Momentarily press MUTE again to return to the previously selected volume. Rotating the volume knob while the volume is muted will also cancel the mute function.
Press MODE at the top left corner of the screen to display the main menu.
Radio/USB/SXM/BT Phone/Android Auto/CarPlay/AV In/BT Audio/ Equalizer/Settings
Note: Modes of operation can also be accessed by selecting the corresponding icon from the main menu.
Operation Mode Selection: Press the icon at the top left corner of the screen to display the OSD main menu. Press the Radio/USB/SXM/BT Phone/Android Auto/CarPlay/AV In/BT Audio/Equalizer/Setting in the Main meu pate to select the desired source.

A/V In USB
Reset

Connect external audio/video devices to the rear RCA Type A/V Input
Insert a USB flash drive to play MP3/FLAC/MP4 files.
To resolve abnormal operation or if the unit is inoperable, Press the RESET button located behind the front panel directly under USB port. The unit will reset the main processor to the default setting.

Note: Use the tip of a pen to access the reset button. To restore the factory default software settings.

9

General Operation

CAR910W

Setup Menu

From the Main Menu screen, select Setup to access the Setting menu and select from eight categories represented by the icons on the top of the screen: General, Audio, Display, Others. Select the category, and adjust any of the available options using the touch screen.

General: · Adjust the date and time- Day, Month, Year, Hour, Minute and Format. · Time Format- Select between 12-Hour and 24-Hour Time Format. · Beep Tone – Turn the Beep Tone On or Off. · Radio Area – Select Radio Region. · Sync GPS Time – Synchronizes the clock time with the GPS antenna. · Set Time Manually – Turn off Sync GPS Time to manually set the Time. · Time Zone – Select the time zone.
Audio: · Equalizer-Select between the following EQ presets: Default, User, Classic, Rock, Jazz, Electric, Pop, Soft (allows user to enter custom EQ settings). · Time Alignment-To adjust time correction settings select”PRESET 1″ “PRESET 2″or”PRESET 3”. · Loudness – Touch screen button to turn the Loudness function on/off. · Subwoofer Control – Touch the button to turn the Subwoofer Control On/Off. · Subwoofer Gain – Select subwoofer -15 to 0 ( -6 is default ).
Display: · Brightness- Press > or < to adjust to desired level. (O Minimum/20 maximum: Day: 20 is default, Night: 6 is default). · Dimmer Mode- Press > or < to adjust to change the mode (Auto/Day/Night).
Others: · Factory Default-Reset Bluetooth Settings or Reboot System (Including SiriusXMTM data reset) . · System Version-Displays software version of unit .
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CAR910W

Audio Operation

Equalizer Menu

From the Main Menu screen, Press the Equalizer icon on the main menu screen to adjust Fader and Balance controls, Equalizer (8-Band Tone Control and 8 Presets EQ Settings).

Time Alignment Menu

2

3

1 Surround Presets 2 Time Delay Setting 3 Speaker Positions 4 Reset to Default Settings

1

4

Adjustments:
To properly set the time alignment, you will need measure the distance from each speaker (in ft) to where you want the “center stage” to be. for example, if you want the position to be at the divers seat, then meausre each speaker side (front & rear) to where your head is located and set the distance accordingly. Each vehicle will vary in distance, so settings will be different in each case.

11

AM/FM Tuner Operation

12

34

CAR910W

5 6 7 8

12

11

10

9

Radio Operation From the main menu, touch Radio icon on the screen to select AM/ FM tuner mode.

Main Menu 1 Press icon to return to Main Menu screen.

Current Mode Indicator 2 Display status of various tuning functions including Auto.

Preset Stations 3

To store a station as a preset in the current band, tune to the desired station, then press the desired preset number from the list. Press any preset in the list to recall and begin playback of that station.
(Hold this button down for a few seconds and it will switch between AS and PS)

Dimmer 4 Local / Distance 5
AS/PS 6
Keypad 7 EQ 8
Seek Tune Up 9

Press the icon to adjust the brightness.
Press DX/LOC text to turn on the local or distance.
Auto Store Presets: Press and hold AS/PS to automatically program the FM(18)/AM(12) available into the presets in the current Band. Preset Scan: Press AS/PS to scan through all tunable presets in the current band and play them for 3 seconds each. Direct Search Keypad.
Press the icon to adjust Equalizer setting.
Press to automatically tune to a higher frequency.

Seek Tune Down 10 Press to automatically tune to a lower frequency.

AM 11 Press to toggle between AM1 and AM2. FM 12 Press to toggle between FM1, FM2 and FM3.
12

CAR910W

USB Operation
12

3 4 5 6 7

10

9

8

USB Main Menu 1 Current Mode Indicator 2
List 3
Repeat 4 Random 5
Search 6 EQ 7
Track Up 8 Play / Pause 9 Track Down 10

From the main menu, touch the USB icon on the main screen.
Press icon to return to Main Menu screen.
Displays source currently playing.
Press icon to access a list of all files and folders on the device. – Press to access the root directory – Press a folder name to access that folder, and press to return to
the file list – Use the up and down arrows to navigate the file list – Press the ” ” arrow to return to the previous screen.
Press icon to repeat current track and adjust to repeat all tracks in the current folder. Touch RPT again to exit repeat mode.
Press icon to shuffle all tacks in the current folder. and again to shuffle all tracks. Touch icon again to exit Repeat mode.
Press icon to search a music file.
Press the icon to adjust Equalizer setting.
Press icon to skip ahead to the next song
Press icon to pause or resume playback.
Press icon to return to the beginning of the current track.

13

Media Compatibility

CAR910W

File Type

MP3

FAT 12

X

File System

FAT

FAT 16/FAT 32

File

.mp3/.MP3/.Mp3/.mP3/.flac/ogg/.MP4/.Xvid

Extension

.rmp/.m4a

X

MPEG 1

MPEG Format

MPEG 2

MPEG 2.5

Sampling Frequency

MPEG 1 MPEG 2 MPEG 2.5

32/44.1/48kHz 12/16/22.05/24kHz
8/11.025/12kHz

Bitrate

MPEG 1 MPEG 2 MPEG 2.5

32 ~ 320kbps 8 ~ 160kbps 8 ~ 160kbps

Other Information

Directory Depth

File Name Length

Total File Number

Total Folder Number

File Number via Folder

ver.1.x

MP3 ID3 TAG

ver.2.x

Title, Artist, Album

Unlimited 32 bytes 2000 files 200 folders 2000 files

Notes: · Due to ongoing technological advancement, some USB flash drives may be incompatible with this unit.

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CAR910W

Media Compatibility

Media Compatibility Playback Order
Compatible Recording Formats
Notes

The following types of files are not compatible: · MP3 PRO format, MP3 playlists · RMP format · AAC, protected AAC, M4A format
MP3 playback sequence begins in the root folder of the USB device. Any empty folders or folders that do not include MP3 files are skipped.
ISO9660 standards: · Maximum nested folder depth is 8 (including the root folder). · Valid characters for folder/file names are letters A-Z (all caps), numbers
0-9, and “_” (underscore). Some characters may not be displayed correctly, depending on the character type. · This device can play back files in Joliet and other standards that conform to ISO9660. MP3 written in the formats other than the above may not play and/ or their file names or folder names may not be displayed properly.
Some files may not play or be displayed correctly, depending on sampling rates and bit rates.
For best results, use the following settings when ripping MP3 files: 128kbps or higher constant bit rate 44.1kHz or higher sampling frequency

15

Bluetooth Operation

1

2

3

CAR910W

10
4
5 9
6
7

8

Before using Bluetooth Before you can use a Bluetooth device to make hands- free calls or stream audio. it must be authenticated. This is also referred to as “pairing” a device.

Pairing a New Device

The unit broadcasts the pairing signal constantly when no devices are currently connected. Complete the pairing sequence from your Bluetooth device. Refer to the owner’s manual for your device for more details. The device name is “CAR910W”. The unit can be in any mode of operation when pairing is performed. On certain phones, pairing may need to be done more than once.

Connect

The head unit will automatically connect to the last connected device when the connect feature is set to Auto connect On. If the connect feature is set to Auto Connect Off, the head unit will not automatically connect to any device.

Bluetooth Phone From the main menu. touch the Bluetooth on the screen. Bluetooth icon will appear anytime a Bluetooth device is connected.

Main Menu 1 Press icon to return to Main Menu screen.

Current Mode Indicator 2 Displays current mode of operation.

Bluetooth Status indicator 3

When Bluetooth is On and a Bluetooth device is being paired. the indicator will flash. When Bluetooth is On and a phone is connected to the unit. the indicator will illuminate steady.

Phone Book 4 Press “CONTACTS” to access phone book menu.

Call Log 5 Press the Call Log to show( Dialed, Missed and Received Calls ).

16

CAR910W

Bluetooth Operation
Bluetooth Music 6 Press MUSIC to transfer audio between the unit and mobile phone.

Setup 7 Press “SETUP” to access Bluetooth settings.

Call 8 Dial a number and touch the Phone icon to call.

Phone Keypad 9 Use the keypad to dial a phone number.

Devices 10

Press the DEVICES to show the pairing device list. To connect to a previously connected device. press the current device name. Any previously connected devices that are in rang will be listed by their device name. Press the desired device name to disconnect from the current device and connect to the new device.

11

12

13

14

15

16

17

18

Microphone 11 Turn the Microphone voice On or Off. Audio Transfer Button 12 Press to transfer audio between the unit and mobile phone.
Keypad 13 Press to return to the Keypad screen. End Call 14 Press the End icon on screen or the End button on the front Panel to
end a call in progress or o reject an incoming call. Track Down 15 Press icon to return to the beginning of the current track. Play / Pause 16 Press icon to pause or resume playback.
Track Up 17 Touch icon to skip ahead to the next song. EQ 18 Press the icon to adjust Equalizer setting.

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CAR910W
SiriusXM® Satellite Radio Operation

SiriusXM® Radio

Only SiriusXM® Satellite Radio brings you more of what you love to listen to, all in one place. Get over 140 channels, including commercial-free music plus the best sports, news, talk, comedy and entertainment. Welcome to the world of satellite radio. A SiriusXM Vehicle Tuner and Subscription are required. For more information, visit www.siriusxm.com.

Activating SiriusXM® Radio

After installing your SiriusXM Connect Vehicle Tuner and antenna, power on your radio and select SiriusXM mode. You should be able to hear the SiriusXM preview channel on Channel 1. After you can hear the Preview channel, tune to Channel 0 to find the Radio ID of your tuner. The In addition. Radio ID is located on the bottom of the SiriusXM Connect Vehicle Tuner and its packaging.

Note: SiriusXM Radio ID does not include the letters I, O, S or F.

In the USA, activate online or by calling SiriusXM Listener care: · Visit www.siriusxm.com/activatenow · Call SiriusXM Listener Care at 1-866-635-2349

For Canadian Subscriptions, please contact: · Visit www.siriusxm.ca/activatexm · Call XM customer Care at 1-877-438-9677

Activation typically takes 10-15 minutes, but may take up to one hour. It is recommended to leave your vehicle on until the “Subscription Updated” message appears. Your radio will need to be powered on and receiving the SiriusXM signal to receive the activation message.

Once activated, you can tune to channels in your subscription plan.

Accessing From the Main Menu, touch the SiriusXM icon to access SiriusXM SiriusXM® Radio mode and begin operation.

18

CAR910W

SiriusXM® Satellite Radio Operation

12 3

4

56

Main Menu 1 Band 2
Current Mode Indicator 3 Program Information 4 Search 5

Press icon to return to Main Menu screen.
Touch to select a band of preset channels. Three bands are available:SXM1, SXM2, and SXM3. Each band can store up to six preset channels. (Preset channels are accessed from the List icon.)
Displays current mode of operation.
Displays program information such as channel name, artist name and song title.
Press to enter search mode, then press Channel to choose between the following search options: Channel, Artist, Song Title or Info. Use the up/down arrows on the left side to navigate categories, and use the up/down arrows on the right side to navigate channels, artists, song titles or info.

Category & Channel

Preset Channel List 6 Press to display a list of preset channels in the current band.

Preset Channel List

19

CAR910W

SiriusXM® Satellite Radio Operation

7

Additional Options

Additional Options 7

Press to display/adjust the options Mode, Tune Scan and Go to Live:
Mode – Press to access and adjust the following options:
· Parental Code – When enabled, the Parental Control feature requires you to enter a passcode to tune to the locked channels. Press “Change” to change the parental code. Follow the prompts to enter the current code, then enter and confirm the new code. The default code for the unit is “0000”.
· Parental Control – The Parental Control feature allows you to limit access to any SiriusXM channels, including those with mature content. Select a Parental Control option: Off (turns Parental Control off) Mature (locks all mature channels) or User (allows the user to lock specific channels using the Parental Lock Channel feature). Enter the Parental Code when prompted to confirm the change.
· Parental Lock Channel – Press “SET” to select specific specific channels to lock. Press “All Clear” to clear all locked channels.
· Channel Skipping – Press “SET” to select channels to skip.
· TuneStartTM – Press “ON” or “OFF” to enable or disable TuneStart. With the TuneStart feature turned ON, you will hear the beginning of the song when you tune to one of your Preset channels. It may take a minute or two for the feature to work after power up or after changing preset bands.
TuneScanTM Press TuneScan button to initiate the TuneScan function. The unit plays samples from the start of multiple buffered songs from each of the Preset Channels that predominantly play music selections,. This gives the user easy access to a large sampling of music content, and they can enjoy hearing a full song when stopping the scan on a song of interest. Pressing TuneScan again will stop the TuneScan functionand continue playing the song currently being scanned.Pressing and holding the TuneScan button cancels the TuneScan and returns the user to the original channel that was tuned when TuneScan was first initiated.
Go to Live- Press to resume play of live broadcast while in Replay mode.

20

CAR910W
SiriusXM® Satellite Radio Operation

8

9

10

11

12

13

14

Preset Buttons 8

Press and hold any preset button (1-6) to save the current station as a preset. Press the desired preset button to begin playback of the corresponding preset channel.

Direct 9

Press to display screen for direct channel access. Press the desired channel number, then press Enter. Playback of desired channel will begin.

Channel Down 10 Press to go back to the previous channel.

Channel Up 11 Press to advance to the next channel.

Tune / Track Down 12
Play / Pause 13 Tune / Track Up 14

Press to enter Replay mode. Once in Replay mode, press to skip to the previous track or press and hold to fast reverse.
Press to pause and replay contect from the active channel.
Press to skip to the next track. Press and hold to fast forward. Press repeatedly to “catch up” and resume live play. Selecting Go to Live under Additional Options will also resume live play.

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CAR910W
SiriusXM® Radio Advisory Messages

SiriusXM® Advisory Message

Recommendation

Check Antenna Check Tuner
No Signal
Subscription Updated Channel Unavailable Channel Unsubscribed

1. The radio has detected a fault with the SiriusXM® antenna. The antenna cable may be either disconnected or damaged.
2. Verify that the antenna cable is connected to the SiriusXM® Connect Vehicle Tuner. 3. Inspect the antenna cable for damage and kinks. Replace the antenna if the cable
is damaged. 4. SiriusXM® products are available at your local car audio retailer or online at
www.shop.siriusxm.com.

1. The radio is having difficulty communicating with the SiriusXM® ConnectVehicle Tuner. The tuner may be disconnected or damaged.
2. Verify that the SiriusXM® Connect Vehicle Tuner cable is securely connected to the radio.

1. The SiriusXM® Connect Vehicle Tuner is having difficulty receiving the SiriusXM® satellite signal.
2. Verify that your vehicle is outdoors with a clear view of the sky. 3. Verify that the SiriusXM® magnetic mount antenna is mounted on a metal
surface on the outside of the vehicle. 4. Move the SiriusXM® antenna away from any obstructions. 5. Inspect the antenna cable for damages and kinks. 6. Consult the SiriusXM® Connect Vehicle tuner installation manual for more
information on antenna installation. Replace the antenna if the cable is damaged. SiriusXM® products are available at your local car audio retailer or online at www.shop.siriusxm.com.

The radio has detected a change in your SiriusXM® subscription status. Press

<<

to clear the message. In the USA, visit www.siriusxm.com or call

1-866-635-2349 if you have questions about your subscription. In Canada, visit www.

siriusxm.ca or call 1-877-438-9677 if you have questions about your subscription.

The channel that you have requested is not a valid SiriusXM® channel or the channel that you were listening to is no longer available. You may also see this message briefly when first connecting a new SiriusXM® Connect Vehicle tuner. Visit www.siriusxm.com for more information about the SiriusXM® channel lineup.

The channel that you have requested is not included in your SiriusXM® subscription package or is no longer included in your SiriusXM® subscription package. In the USA, visit www.siriusxm.com or call 1-866-635-2349 if you have questions about your subscription. In Canada, visit www.siriusxm.ca or call 1-877-438-9677 if you have questions about your subscription.

Channel Locked

The channel that you have requested is locked by the radio’s Parental Control feature. Refer to the SiriusXM® Satellite Radio Operation section for more information on the Parental Control feature and how to access locked channels.

No Content

TuneScan is not available. Please allow the tuner some time to buffer new songs to scan.

Invalid Lock code

If ” Invalid Lock code” message displayed on the screen, it will disappears automatically after three seconds. And then user can insert the passwordb again.

22

CAR910W
Apple CarPlay Operation
Apple CarPlayTM is a smart interface for iPhone, allowing you to voice-control (via Siri) music, navigation, phone and messaging apps – significantly reducing driver distraction.
Phone – Use Siri to make calls, return missed calls, listen to voicemail messages, and view the caller ID on the receiver’s screen.
Messages – Ask Siri to send, read, and reply to text messages. This hands free operation minimizes distraction and allows you to keep hands on the wheel and eyes on the road.
Music – Access music by artist, song, playlist, and more through the receiver’s touchscreen or via Siri. The receiver will mirror the iPhone screen with artist and track information.
Maps – Use Siri to request turn-by-turn directions search by address or points of interest. Apple Maps will be mirrored on the screen, including traffic information and estimated time to destination.
Made for iPhone models: iPhone12 mini, iPhone 12 , iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11 Plus, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6, iPhone 6S
Wired connection 1. Connect an Apple CarPlay compatible device to this unit via USB. 2. Press the Apple CarPlay icon. The Apple CarPlay home screen appears.
Wireless connection Before using Apple CarPlay wirelessly, turn on the Bluetooth/Wifi function on the Phone. 1. Press icon on the main menu. 2. Press ” ” to confirm to use wireless CarPlay. 3. Press ” “icon to search phone device. The available devices appear on the list. 4. Find the desired device on the screen and press “Pair”. 5. A pass key will be displayed on the screen. 6. The same key appears on the iPhone, press “Pair” and then press “Allow” for the popups. 7. Press ” ” on the screen to confirm to connect. 8. Press “Use CarPlay” on the iPhone. The unit configures the connection then starts the application. Tip: Press ” ” icon. Displays CarPlay device list. This icon appears Only When CarPlay is connected and two or more devices can be used as CarPlay Source.
Notes: · For safety reasons, CarPlay features are limited while driving and will vary with each CarPlayenabled app. Available functions are determined by each individual app provider. For more information, visit www.apple.com/ios/carplay. · Certain iPhone functions may be illegal while driving in your location. Be sure to familiarize yourself with local and state laws regarding mobile devices. When in doubt, stop and park your vehicle before using any devices. · For details on USB connection, refer to the Installation Manual. · If an Apple CarPlay compatible device has been connected and another screen is displayed, touch [Apple CarPlay] on the top menu screen to display the Application menu screen. · The Bluetooth connection with the Apple CarPlay compatible device will be terminated automatically if Apple CarPlay is turned on. While Apple CarPlay is turned on, only a Bluetooth audio connection will be possible for devices other than the device connected via Apple CarPlay. · Hands-free phoning via Bluetooth wireless technology is not available while Apple CarPlay is on. If Apple CarPlay is turned on during a call on a cellular phone other than an Apple CarPlay compatible device, the Bluetooth connection will be terminated after the call ends. · The route guidance using the internal navigation system will stop automatically if the route guidance function in Apple CarPlay is launched.
23

Apple CarPlay Operation

CAR910W

When the CarPlay menu is displayed, the home button in the lower left corner work just like the home button on your iPhone.
Press and hold it to summon Siri and begin your voice commands.
At any time during CarPlay operation, you can press this button momentarily to return to the main CarPlay menu screen.

Press any Application button on the main CarPlay menu to access that operation directly. The toolbar on the left side of the screen displays the time, signal strength and shortcuts to the most popular applications – Phone, Music and Navigation – so they can be accessed quickly and easily without returning to the main menu.
Controlling Apple CarPlayTM
The following basic controls will operate many standard CarPlay features. Touch – Briefly press the desired option.
Swipe – Briefly swipe in the desired direction.
Drag – Press, hold and drag to the desired location.
Exiting Apple CarPlayTM
Disconnecting your iPhone will automatically exit CarPlay mode. To exit CarPlay mode while your phone is still connected, press the Power/Volume knob momentarily, and the unit’s main menu will be displayed.
24

CAR910W
Android AutoTM Operation
Android AutoTM brings the most useful apps to your phone screen or your compatible car display, in a format that makes it easy for you to keep your main focus on driving. You can control things like navigation and maps, calls and text messages, and music.
Google Assistant – With your Google Assistant on Android Auto, you can keep your eyes on the road and your hands on the wheel while using your voice to help you with your day. Simply say, “Ok Google,” or in compatible cars, long press the voice control button on your steering wheel.
Navigation – Get real-time traffic alerts to avoid hazards, speed traps, and find the fastest route. Or take a break and find a bite along the way.
Calls & Messages – Your Google Assistant lets you stay connected while you’re driving. Your Assistant can help you call phone numbers from your contacts, chat with your favorite apps, read your messages aloud and text back, keeping your hands on the wheel.
Compatible devices: Android AutoTM requires the Android Auto app from Google Play installed on an Android smartphone running Android Lollipop 5.0 or higher.
Warning: Certain uses of the smartphone may not be legal while driving in your jurisdiction, so you must be aware of and obey any such restrictions. If in doubt as to a particular function, only perform it while the car is parked. No feature should be used unless it is safe to do so under the driving conditions you are experiencing.
Wired connection 1. Connect an Android AutoTM compatible device to this unit via USB. 2. Press the Android Auto icon. The Android Auto home screen appears.
Wireless connection Before using Android Auto wirelessly, turn on the Bluetooth/Wifi on the Android device. 1. Press icon on the main menu; 2. Press ” ” to confirm to use wireless Android Auto; 3. Press ” “icon to search phone device. The available devices appear on the list; 4. Find the desired device on the screen and press “Pair”; 5. A pass key will be displayed on the screen; 6. The same key appears on the Android device, press “Pair” and then “Allow” for popups; 7. Press ” ” on the screen to confirm to connect; The unit configures the connection then starts the application.
Tip: Press ” ” icon. Displays Android Auto device list. This icon appears Only When Android Auto is connected and two or more devices can be used as Android Auto Source.
Note: When the device for Android Auto is connected to this unit, the device is also connected via Bluetooth at the same time. If five devices are already paired, the message confirming whether to delete the registered device is displayed. If you want to delete the device, touch [Agree]. If you want to delete other device, touch [BT Settings] and delete the devices manually.
Note: If Android Auto is turned on during a call on a cellular phone other than the Android Auto compatible device, the Bluetooth connection will switch to the Android Auto compatible device after the call.
25

Android AutoTM Operation

CAR910W

Using Android AutoTM

The Android AutoTM home screen displays personalized information, like time to your destination, reminders, recent calls incoming messages, the song you’re listening to, and Google Now cards.

When the Android AutoTM menu is displayed, you can say “OK Google” or select the microphone in the upper right corner to talk to Google.

1

2

34

1 Android Auto Home Button 2 Recent Apps 3 Notification Button 4 Activate Google AssistantTM

Exiting Android AutoTM
To exit Android AutoTM, press the Exit button. Disconnecting your Android phone will automatically exit Android AutoTM mode.

26

CAR910W

Rear RCA Input

A/V IN

Connect an optional audio/video source into the RCA (rear) input.
Adjust volume on the external audio source as needed (if connected to the headphone output of the device).

Rear Camera Operation – (Optional)

Using Rear Camera Auto Selection

Connect an optional rear camera to the Camera Input (Black RCA connector). Refer to the wiring diagram for details.
The unit will automatically select camera mode when connected to the reverse lamp circuitry.

27

CAR910W

SWC Input Operation
The built-in SWC Interface is compatible with 3rd party steering wheel control modules. Either the PAC SWI series or Axxess ASWC-1 are recommended. These adapters must be used in order for the CAR910W to be compatible with any steering wheel controls. The following controls are available for most vehicles.

1. Reset

4. Seek/Track Down (-) 7. Volume Down (-)

10. BT End

2. Mode

5. Mute

8. Band

3. Seek/Track Up (+) 6. Volume Up (+)

9. BT Talk

Note: Not all OE steering wheel functions may be supported by the CAR910W. 3.5mm SWC port located on the rear of the unit, on the MAIN POWER I/O Harness. AXXESS Installation Hints The ASWC-1 is auto programing for most vehicles. For full details,follow the AXXESS vehicle info and programing from their website at: https://axxessinterfaces.com/product/ ASWC-1#vehicle-specific.
PAC SWI-RC Installation Hints
1. Set “Radio Select Switch”. Set the SWI-RC to position 7 – “Pioneer/Other/Sony”. 2. To program, use the Pioneer/Sony/Other radio function mapping order for JENSEN units. 3. When programming the SWI-RC, if a function is not supported (or not desired), then the
function MUST be skipped as per the PAC SWI-RC instructions. 4. The SWC function MUST be programmed in the correct order per the PAC SWI-RC radio
function mapping order instructions.

Function Order

Function Mapping

SWI-RC (3.3VDC Reference)

Center Pin (Ring) Voltage (Function Select)

Tip Pin Voltage

1

Reset

2

Mode

3

Seek + / Track +

4

Seek – / Track –

5

Mute

6

Volume +

7

Volume –

8

Band

9

BT Talk

10

BT End

H 3.3v H 3.3v H 3.3v H 3.3v H 3.3v H 3.3v L 0.0V L 0.0V

0.6 1.81 1.01 2.07 2.32 2.73 0.60 1.01
28

CAR910W

Troubleshooting

Problem
Unit will not turn on (no power)
Unit has power (but no sound)
Unit blows fuse(s)
Unit has audio (but no video)

General

Cause
Yellow wire not connected or incorrect voltage Red wire not connected or incorrect voltage Black wire not connected Fuse blown Speaker wires not connected One or more speaker wires touching each other or touching chassis ground Yellow or red wire touching chassis ground Speaker wires touching chassis ground Incorrect fuse rating Parking brake safety circuit not connected Parking brake not applied

Action
Check connections for proper voltage (11~16VDC)
Check connection to ground Replace fuse(s) Check connections at speakers Insulate all bare speaker wires from each other and chassis ground Check for pinched wire Check for pinched wire Use fuses with correct rating Check connections at parking brake Apply parking brake as described on page 26

For Your Records

Please keep your original sales receipt and be prepared to provide this receipt in the event you require service, as your original receipt is considered the best proof of purchase and indicates the date you purchased your JENSEN product.

Dealer Name Dealer Phone Purchase Date
Register Your Product Register your product online at www.jensenmobile.com.

29

Specifications

FM Tuner AM Tuner Front USB
Monitor
General

Tuning range: 87.5MHz-107.9MHz Usable sensitivity: 10dBf 50dB quieting sensitivity: 20dBf Stereo separation @ 1kHz: 38dB Frequency response: 30Hz- 13kHz
Tuning range: 530kHz-1710kHz Usable sensitivity: 24uV Frequency response: 30Hz-2.3kHz
Compatibility: High Speed USB 2.0 USB Class: Mass storage class
Panel size: 9″ diagonal measurement View angle (up/down/left/right): 50/70/70/70 Resolution: 1024 (H) x 600 (V) Brightness (cd/m2): 500 NITS Contrast ratio: 500:1 Pixels: 1,152,000
Speaker output impedance: 4 ohms Line output voltage: 4 volt RMS Line output impedance: 200 ohms Chassis dimensions: 7″ x 7″ x 2″ (W x D x H)
Design and specifications subject to change without notice.

CAR910W

CEA-2006 Power Standard Specifications (reference: 14.4VDC +/- 0.2V, 20Hz~20kHz) Power Output: 16 Watts RMS x 4 channels at 4 ohms and < 1% THD+N Signal to Noise Ratio: 80dBA (reference: 1 watt into 4 ohms)
30

CAR910W
One-Year (or Two-Year*) Limited Warranty

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Namsung America Inc warrants this product to the original purchaser to be free from defects in material and workmanship for a period of one year (or two years*) from the date of the original purchase.
Namsung America Inc agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

What to do? 1. Before you call for service, check the
troubleshooting guide in your owner’s manual. A slight adjustment of any custom controls may save you a service call.
2. If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
3. Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.

Who is covered? This warranty is extended to the

4. For more information and for the location of the

original retail purchaser for products purchased from nearest authorized service center please contact

an authorized JENSEN dealer and used in the U.S.A.

us by one of the following methods:

What is covered? This warranty covers all defects in material and workmanship in this product. The following are not covered: software, installation/ removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product. Specific license conditions and copyright notices for the software can be found via www.jensenmobile.com.
Warranty Coverage Limited 1-year warranty when purchased from an authorized Jensen dealer. or *Limited 2-year warranty when purchased from and professionally installed by an authorized Jensen dealer. (Proof of purchase and Installation required)

· Call us toll-free at 888-921-4088 · E-mail us at cs@jensenmobile.com
Exclusion of Certain Damages: This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company’s negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.

31

Customer Support 1-888-921-4088
(Monday-Friday, 9AM-5PM EST) Visit https://www.jensenmobile.com
Designed and Engineered in USA

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of NAMSUNG AMERICA INC.
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