JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless Receiver Owner’s Manual

June 7, 2024
Jensen

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless -
1

CR271ML
7” CAPACITIVE TOUCH SCREEN
MULTIMEDIA MECHLESS RECEIVER

AM-FM, Bluetooth
SiriusXM™ Ready
Front & Rear Camera Input

INSTALLATION & OWNER’S MANUAL

JENSEN

CR271ML INFORMATION

FCC Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the  FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,  which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Copyright and Trademark
Sirius, XM, and all related marks and logos are trademarks of Sirius XM Radio, Inc. All rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

microSD Logo is a registered trademark of SD-3C, LLC.
Siri and Apple have registered trademarks owned by Apple, Inc.
Google Assistant and Android are trademarks owned by Google LLC.
Other trademarks and trade names are those of their respective owners.

Safety Notice

Video/movie playback will not operate while the vehicle is moving. This is a safety feature to prevent driver distraction. In-dash video/movie functions will only operate when vehicle is in Park and the parking brake is engaged. It is illegal in most jurisdictions for the driver to view video while the vehicle is in motion.

SAFETY NOTICE
Watching video while driving is against
Federal, State and Local laws
Drive safely, know and obey traffic rules. Watching this screen and making selections while driving can lead to a serious accident.
Check surroundings for safety while camera images are displayed.

AGREE
Do not use features of this product while driving if it cannot be operated safely and legally in your location. Before operation of smartphone apps accessible from this device, read safety instructions in your Owner’s Manual. When using navigation apps stay alert to observe real-world conditions. By pressing “AGREE” button, you have confirmed that you have fully read, understand, and accepted these usage terms and conditions.

The SAFETY NOTICE is reminder to drive responsibly and safely while using your mobile phone device, or any APP’s that are compatible with this unit.

It is highly recommended that your JENSEN CR271ML is installed by a professional installer or an authorized dealer.

This product is only for use in vehicles with 12VDC negative ground only.

To prevent damage or injury:

  • Make sure to ground the unit securely to the vehicle chassis ground.
  • Do not remove the top or bottom covers of the unit.
  • Do not install the unit in a spot exposed to direct sunlight or excessive heat or the possibility of water splashing.
  • Do not subject the unit to excessive shock.
  • When replacing a fuse, only use a new one with the correct rating. Using a fuse with the wrong rating may cause the unit to malfunction.
  • To prevent short circuits when replacing a fuse, disconnect the wiring harness first.
  • Use only the provided hardware and wire harness.
  • If you experience problems during installation, consult your nearest JENSEN dealer.
  • If the unit malfunctions, reset the unit as described. If the problem still persists, consult your nearest JENSEN dealer or call tech assistance @ 1-888-921-4088.
  • To clean the monitor, wipe only with a dry silicon cloth or soft cloth. Do not use a stiff cloth, or solvents such as paint thinner and alcohol. They can scratch the surface of the panel and/or remove the printing.
  • When the temperature of the unit falls (as in winter), the liquid crystal inside the screen will become darker than usual. Normal brightness will return after the unit is in use for a while.
  • When extending the ignition, battery or ground wiring, make sure to use automotive-grade wiring with a minimum AWG 16 or more to prevent voltage drops.
  • Do not touch the liquid crystal fluid if the LCD is damaged or broken. The liquid crystal fluid may be hazardous to your health or fatal. If the liquid crystal fluid from the LCD contacts your body or clothing, wash it off with soap immediately.

CR271ML INSTALLATION

Preparation

Please read and understand entire manual before installation.
Consult a qualified technician for detailed instructions or installation assistance.

Before You Start

  • Disconnect negative battery terminal.
  • Avoid installing the unit where it would be subject to high temperatures, such as from direct sunlight, or where it would be subject to dust, dirt or excessive vibration.

Getting Started

  • Unpack unit from its protective packaging.
  • Connect vehicle wiring harness and antenna to this receivers harness. See wiring instructions. Consult a qualified technician if you are unsure.
  • Certain vehicles may require an installation dash kit and/or wiring harness adapter (sold separately).
  • Reconnect battery negative terminal.
  • Test for correct operation and secure back into dashboard.
  • Snap trim ring into place if needed.

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Typical ISO-
DIN Installation

Typical ISO-DIN Installation

Input / Output Wiring Diagram

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Input
-Output Wiring Diagram

Tips
When replacing a fuse, make sure to use the correct type and amperage. Using an incorrect fuse could cause damage. The unit uses (1) 10 amp ATC blade-type fuse located on the back of the unit.

Front / Rear camera inputs
Up to two cameras (not included) can be used. We recommend JENSEN Part # BUCAM200J for front camera and BUCAM300AJ or BUCAM400AJ for rear camera.
For more information on how to install the SiriusXM Connect Vehicle tuner, consult the installation guide included with the tuner (SiriusXM connect tuner and subscription sold separately).

CR271ML OPERATION

Main Control Locations

1 Microphone 6 microSD Card Slot
2 Mode / Voice Assistant 7 Reset
3 Tune/Track Up 8 Auxiliary Input
4 Volume / Power / Mute 9 USB Slot
5 Tune/Track Down

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Main Control
Locations 1

1 Power 17 Loudness
2 Mode 18 Number keys
3 Play / Pause 19 Root
4 Mute 20 OSD (On Screen Display)
5 Talk 21 Local/Random
6 End call 22 Seek Down / Prevous Track
7 Setup 23 AS/PS/Repeat
8 Zone1 24 Stereo
9 Zone2 25 Stop
10 Volume UP 26 Enter / Direct Tune
11 Zoom 27 Band
12 Select 28 SiriusXM Skip Backward
13 Seek Up 29 SiriusXM Channel Up
14 Volume Down 30 SiriusXM Skip Forward
15 Audio 31 SiriusXM Channel Down

Remote Control Preparation

Remove battery insulation tape .|
---|---
To insert or replace the battery, remove the battery holder.|
Remove the battery from the battery holder.| JENSEN CR271ML 7” Capacitive
Touch Screen Multimedia Mechless - Remove the battery from
the
Install the new battery. Make sure to keep the (+) side up.|
Insert the battery holder .|

Notes:

  • The remote control uses one 3 volt Lithium CR2025 battery. Remove the battery if the remote will not be used for a month or longer.
  • Remove and dispose of battery properly.
  • Do not store batteries with metallic objects or materials.

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Remote
Control Preparation

Source Menu Operation

1 Radio 6  Auxiliary Input
2 SiriusXM 7 BT Music
3 Settings 8 BT Phone
4 Cameras 9 microSD
5 AV Input 10 USB

On-Screen Controls

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - On Screen
Controls

1| Screen Brightness| Press up to two times to dim the screen. Press a third time to put the unit in standby mode (screen will go black). Press anywhere on the screen to return to normal screen operation.
---|---|---
2| Voice Assistant| Press to activate the voice assistant feature.
3| Audio| Press to access and adjust audio settings.
4| Settings| Press to display and adjust system settings.

Audio Settings

Select any of the preset EQ settings (Flat, Classic, Rock, Pop, Jazz, Beat or User) or use the touch screen to manually adjust EQ settings.

Select any of the preset Surround settings: Concert, Church, Passive, Wide, Live, or None.

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Audio
Settings 1

Adjust balance (8L to 8R) and fader (8F to 8R), or use the touch screen to manually adjust balance and fader settings.

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Audio
Settings 2

Settings Menu

General:

  • OSD Language – Select English.
  • Wallpaper – Select from three different wallpaper options.
  • Radio Area – Select Europe, USA, South America or Asia.
  • Time Setting – Set the date (month, day, year) and time (hours, minutes, AM/PM and 12-hour or 24-hour clock).
  • Beep – Enable or disable the audible beep.
  • Camera – Enable or disable the rear camera input.
  • Version – Press to display version numbers.
  • Restore Default – Press to restore unit to default factory settings.

Audio:

  • Audio Settings – Press to access and adjust audio settings.
  • Subwoofer- Press to adjust subwoofer frequency and volume.
  • Loudness – Enable or disable the loudness feature.

Display:

  • Aspect Ratio – Select desired region (America, Europe, or Latin).
  • Adjust – Press to adjust screen brightness, contrast, hue, saturation, and sharpness.
  • Panel – Select from the following Backlight settings: Off, 10 seconds, 20 seconds, or 30 seconds.

Bluetooth:

  • Bluetooth – Turn the Bluetooth signal on or off.
  •  Auto Answer – Turn the auto-answer feature on or off.

Tuner Operation

Radio Operation Select the Radio icon from the Main Menu screen.
Main Menu 1
Mode Indicator 2
Tune Down 3

hold to automatically tune to the last strong station.
Preset Stations| 4| Press any preset station stored in the current band to tune radio to saved frequency. To save presets, tune the radio to desired station, then press and hold the desired preset button to save the station.
Band| 5| Press to select between 2 AM and 3 FM bands.
Local | Distance| 6| Press to toggle between local and distance tuning.
Stereo | Mono| 7| Press to toggle between Stereo and Mono tuning.
AS | PS| 8| Press to scan presets and listen to the first 10 seconds of each. Press again to stop scanning and listen to the station. Press and hold to automatically find and store the strongest stations as presets,
Tune Up| 9| Press to tune to a higher frequency one step at a time. Press and hold to automatically tune to the last strong station.

USB/microSD Operation

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - microSD
Operation

USB/microSD Operation| To play MP3 files from a USB device or microSD card, insert a USB device or microSD card, and playback will begin automatically. To return to USB or microSD playback from another mode of operation, select the corresponding icon from the Main Menu.
---|---
Main Menu| 1| Press to return to Main Menu screen.
Mode Indicator| 2| Displays the current mode of operation.
File Information| 3| Displays information about the current file.
Previous Track| 4| Press to go back to the previous track. Press and hold to fast reverse the current track, then press  PLAY / PAUSE to resume playback.
Play / Pause| 5| Press to pause the current track, then press again to resume playback.
Next Track| 6| Press to advance to the next track. Press and hold to fast forward the current track, then press  PLAY / PAUSE to resume playback.
Folder Search| 7| Press to access the directory of folders and files. Use the up/down arrows to scroll through the folder list, then press on the name of the desired folder to access it. Use the up/down arrows to scroll through the file list, then press on the name of the desired file to access it.
Random| 8| Press to turn Random feature on or off.
Repeat| 9| Select a Repeat option: All, One, Folder or Off.

Media Compatibility

F il e T y p e M P 3
F il e S y s t em

F AT

| F A T 1 2| X
F A T 1 6 / F A T 3 2|
F i l e E x t e n s ion| .mp 3 / . M P 3 / . M p 3 / .m P 3|
. r m p / . m 4 a| X
M PEG F o r m a t| M PE G 1|
M PE G 2|
M PE G 2 .5|
S a m p l i n g F r e quen c y| M PE G 1| 3 2 / 4 4 . 1 / 4 8 k H z
M PE G 2| 1 2 / 1 6 / 2 2 . 0 5 / 2 4 k H z
M PE G 2 .5| 8 / 1 1 . 0 2 5 / 1 2 k H z

B it r a t e

| M PE G 1| 3 2 ~ 320kbps
M PE G 2| 8 ~ 160kbps
M PE G 2 .5| 8 ~ 160kbps
Other Inf ormation| Directory Depth| Unlimit ed
File Name Length| 32 bytes
T otal File Number| 2000 files
T otal Folder Number| 200 folders
File Number via Folder| 2000 files

MP3 ID3 T A G

| v er .1.x|
v er .2.x|
Title, Artist, Album|

Notes:

  • It is not possible to view JPG files on the in-dash monitor while the vehicle is moving.
    This is a safety feature to prevent driver distraction.

  • The JPG image viewer function will only operate when vehicle is in park and the parking

Media

Compatibility

| The following types of files are not compatible:

• MP3 PRO format, MP3 playlists
• RMP format
• WAV format
• WMV format
• AAC, protected AAC, M4A format

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Playback Order| MP3 playback sequence begins in the root folder. Any folders that do not include MP3/JPG files are skipped.
Compatible

Recording

Formats

| ISO9660 standards:

• Maximum nested folder depth is 8 (including the root folder).

• Valid characters for folder/file names are letters A-Z (all caps),

numbers 0-9, and “_” (underscore). Some characters may not be displayed correctly, depending on the character type.

Notes| Some files may not play, depending on sampling rates and bit rates. For best results, use the following settings when ripping MP3 files: 128kbps or higher constant bit rate; 44.1kHz or higher sampling frequency.

Bluetooth Operation

Preparation| Before using a Bluetooth device, it must be paired and connected. Make sure that Bluetooth is activated on your device before you begin the pairing process.
---|---
Pairing a New Device| The unit broadcasts the pairing signal constantly when no devices are currently connected. Complete the pairing sequence from your Bluetooth device. Refer to the owner’s manual for your device for more details. The device name is “JENSEN CR271ML”. The unit can be in any mode of operation when pairing is performed. On certain phones, pairing may need to be done more than once.
Connecting a Paired Device| Most Bluetooth devices support the auto-connect feature and will connect automatically if the device is in range when the unit is powered on. If your device was previously paired but does not connect, enter the Bluetooth setup menu and turn Auto Connect on.
Bluetooth Phone| To access the phone, select Bluetooth Phone from the Main Menu or from any operational mode.
Main Menu| 1| Press to return to Main Menu screen.
Mode Indicator| 2| Displays the current mode of operation.
Keypad| 3| Use the keypad to dial a phone number.
Backspace| 4| Press to backspace when using the keypad.
Keypad Display| 5| Press to display the keypad.
Music Display| 6| Press to display Bluetooth music.
Contact Display| 7| Press to display Contact list, then press desired contact to initiate a call.

Bluetooth Operation

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Bluetooth
Operation 2

Paired Device List| 8| Press to display a list of paired devices, and select desired device to connect.
---|---|---
Talk| 9| Press to connect a call to the number entered.
End Call| 10| Press to end a call
Previous Track| 11| Press to go back to the previous track.
Play / Pause| 12| Press to pause the current track, then press again to resume playback.
Next Track| 13| Press to advance to the next track.

SiriusXM Satellite Radio Operation

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Press to
enter Replay mode

SiriusXM® Radio|

Only SiriusXM® Satellite Radio brings you more of what you love to listen to, all in one place. Get over 140 channels, including commercial-free music plus the best sports, news, talk, comedy, and entertainment. Welcome to the world of satellite radio. A SiriusXM Vehicle Tuner and Subscription are required. For more information, visit www.siriusxm.com.

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Activating
SiriusXM® Radio| After installing your SiriusXM Connect Vehicle Tuner and antenna, power on your radio and select SiriusXM mode. You should be able to hear the SiriusXM preview channel on Channel 1. After you can hear the Preview channel, tune to   Channel 0 to find the Radio ID of your tuner. In addition. Radio ID is located on the bottom of the SiriusXM Connect Vehicle Tuner and its packaging.

Note :  SiriusXM Radio ID does not include letters I, O, S, or F. In the USA, activate online  or by calling SiriusXM Listener care:

• Visit www.siriusxm.com/activatenow
• Call SiriusXM Listener Care at 1-866-635-2349

For Canadian Subscriptions, please contact:
• Visit www.siriusxm.ca/activatexm
• Call XM customer Care at 1-877-438-9677

Activation typically takes 10-15 minutes but may take up to one hour. It is recommended to leave your vehicle on until the “Subscription Updated” message appears. Your radio will need to be powered on and receiving the SiriusXM signal to receive the activation message. Once activated, you can tune to channels in your subscription plan.

Accessing
SiriusXM® Radio| From the Main Menu, touch the SiriusXM icon to access
SiriusXM mode and begin operation.

SiriusXM Satellite Radio Operation

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - SiriusXM
Satellite Radio Operation 2

Main Menu 1 Press to return to the Main Menu screen.
Band 2 Touch to select a band of preset channels. Three bands are available:

SXM1, SXM2, and SXM3. Each band  can store up to six preset channels. (Preset channels are accessed from the List icon.)
Current Mode Indicator| 3| Displays current mode of operation.
Program Information| 4| Displays program information such as channel name, artist name, and song title.
Search| 5| Press to enter search mode, then press Channel to choose between the following search options: Channel,  Artist, Song Title or Info. Use the up/down arrows on the left side to navigate categories, and use the  up/down arrows on the right side to navigate channels, artists, song titles or info.

Preset Channel List

Preset Channel List| 6| Press to display a list of preset channels in the current band.

Category & Channel

SiriusXM Satellite Radio Operation

Press to display/adjust the options Mode, Tune Scan and Go to Live.

Mode – Press to access and adjust the following options:

  • Parental Code – When enabled, the Parental Control feature requires you to enter a passcode to tune to the locked channels. Press “Change” to change the parental code. Follow the prompts to enter the current code, then enter and confirm the new code. The default code for the unit is “0000”.
  • Parental Control – The Parental Control feature allows you to limit access to any SiriusXM channels, including those with mature content. Select a  rental Control option: Off (turns Parental Control off) Mature (locks all mature channels) or User (allows the user to lock specific channels using the Parental Lock Channel feature). Enter the Parental Code when prompted to confirm the change.
  • Parental Lock Channel – Press “SET” to select specific channels to lock. Press “All Clear” to clear all locked channels.
  • Channel Skipping – Press “SET” to select channels to skip.
  • TuneStart™ – Press “ON” or “OFF” to enable or disable TuneStart. With the TuneStart feature turned ON, you will hear the beginning of the song when you tune to one of your Preset channels. It may take a minute or two for the feature to work after power-up or after changing preset bands.

TuneScan™ – Press TuneScan button to initiate the TuneScan function. The unit plays samples from the start of multiple buffered songs from each of the Preset Channels that predominantly play music selections,. This gives the user easy access to a large sampling of music content,  and they can enjoy hearing a full song when stopping the scan on a song of interest. Pressing TuneScan again will stop the TuneScan function and continue playing the song currently being scanned. Pressing and holding the TuneScan button cancels the TuneScan and returns the user to the original channel that was tuned when TuneScan was first initiated.

Go to Live – Press to resume play of live broadcast while in Replay mode.

SiriusXM Satellite Radio Operation

Preset Buttons| 8| Press and hold any preset button (1-6) to save the current station as a preset. Press the desired preset button to begin playback of the corresponding preset channel.
---|---|---
Direct| 9| Press to display screen for direct channel access. Press the desired channel number, then press Enter.  Playback of desired channel will begin.
Channel Down| 10| Press to go back to the previous channel.
Channel Up| 11| Press to advance to the next channel.
On-Screen Controls| 12| Press to display the following controls on the bottom of the screen.

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Press to
access the Settings Menu
A. Press to adjust screen brightness or put the monitor into standby mode.
B. Press to access audio setting such as EQ, Surround Sound Settings, and Field Settings (Balance and Fader).
C. Press to access the Settings Menu.

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Press to
enter Replay mode

Replay is a feature that allows the user to pause, rewind and replay content from the active channel. During  Replay, the Replay bar will appear towards the top of the screen and display replay time in red and time to  live in yellow. The time to live play will also be displayed as a number above the Replay bar.

Tune/Track Down| 13| Press to enter Replay mode. Once in Replay mode, press to skip to the previous track or press and hold to fast reverse.
Play/Pause| 13| Press to pause and replay contect from the active channel.
Tune/Track Up| 13| Press to skip to the next track. Press and hold to fast forward. Press repeatedly to “catch up” and resume  live play. Selecting Go to Live under Additional Options will also resume live play.

App Operation

http://onelink.to/pmmze4

Voice Assistant

Your receiver is designed with an easy access voice activation button to use Siri® or the Google Assistant™ via your car’s Bluetooth. Interact with your smartphone assistant while you drive with only the push of a button!

Bluetooth should be paired between your smartphone and the receiver. Press the voice activation button, and the receiver will switch into Bluetooth mode, This will activate Siri® or Google Assistant™ on your smartphone. You will need to manually switch back to the previous or desired mode once his operation is terminated.

Rear Camera

Connect an optional rear camera to the Rear Camera input (Yellow RCA) connector for video Refer to the wiring diagram for details.

Manual selection – Touch the REAR CAMERA icon from the Main Menu or from any operational mode (when enabled) to select camera mode. Touch the top left area on the screen to exit camera mode.

Note : The manual mode is for dedicated cameras that are ALWAYS on while driving, it is not meant for cameras that are connected to the vehicle’s reverse light. The unit will automatically select camera mode when connected to the reverse lamp circuitry.

Note : External video output is not active when using the rear camera input.

Front Camera

Connect an optional front camera to the Front Camera inputs (Yellow RCA connector for video). Refer to the wiring diagram for details.
To access the front camera, touch the CAMERA icon in the Main Menu. The unit displays rear camera by default.
Press the Front Camera icon in the top right corner to switch to front camera view.

Auxiliary Input

Connect an optional audio source into the auxiliary input on the right side of the front panel.
Select the auxiliary input icon from the Main Menu to listen to audio.
Adjust volume on the external audio source as needed (if connected to the headphone output of the device).

A/V Input

Connect an optional audio source into the rear A/V input.
Select A/V Input from the Main Menu to listen to audio.
Adjust volume on the external audio source as needed (if connected to the headphone output of the device).

Steering Wheel Controls

A third-party adapter must be used in order for the CR271ML to be compatible with any  OEM steering wheel controls.
The CR271ML has a built-in 3.5mm SWC interface that is compatible with many popular 3rd party SWC control modules, such as PAC, METRA, and others.

3.5mm SWC port located on the rear of the unit, on the MAIN POWER I/O Harness

The following controls are available for most vehicles.
Volume +
Volume Mute
Seek /Track+
Seek /TrackBand
Mode
BT Talk
BT End Call

Note : Not all OE steering wheel functions may be supported by the CR271ML We recommend the PAC SWI-RC .

1. Set “Radio Select Switch”. Set the SWI-RC to position 7 – “Pioneer/Other/Sony”.
2. To program, use the Pioneer/Sony/Other radio function mapping order.
3. When programming the SWI-RC, if a function is not supported (or not desired), then the function MUST be skipped as per the PAC SWI-RC instructions.
4. The SWC function MUST be programmed in the correct order per the PAC SWI- RC radio function mapping order instructions.

*One-Year (or Two-Year) Limited Warranty**

This warranty gives you specific legal rights. You may also have other rights which vary from state to state. Namsung America Inc warrants this product to the original purchaser to be free from defects in material and workmanship for a period of one year (or two years*) from the date of the original purchase.

Namsung America Inc agrees, at our option, during the warranty period, to repair any defect in material or workmanship or to furnish an equal new, renewed or comparable product (whichever is deemed necessary) in exchange without charges, subject to verification of the defect or malfunction and proof of the date of purchase. Subsequent replacement products are warranted for the balance of the original warranty period.

Who is covered?
This warranty is extended to the original retail purchaser for products purchased from an authorized JENSEN dealer and used in the U.S.A.

What is covered?
This warranty covers all defects in material and workmanship in this product.
The following are not covered: software, installation/removal costs, damage resulting from accident, misuse, abuse, neglect, product modification, improper installation, incorrect line voltage, unauthorized repair or failure to follow instructions supplied with the product, or damage occurring during return shipment of the product. Specific license conditions and copyright notices for the software can be found via www.jensenmobile.com.

Warranty Coverage
Limited 1-year warranty when purchased from an authorized Jensen dealer.
or
*Limited 2-year warranty when purchased from and professionally installed by an authorized Jensen dealer.
(Proof of purchase and Installation required)

What to do?
1. Before you call for service, check the troubleshooting guide in your owner’s manual. A slight adjustment of any custom controls may save you a service call.
2. If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
3. Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.
4. For more information and for the location of the nearest authorized service center please contact us by one of the following methods:
• Call us toll-free at 1-888-921-4088
• E-mail us at [email protected]

Exclusion of Certain Damages:
This warranty is exclusive and in lieu of any and all other warranties, expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose and any obligation, liability, right, claim or remedy in contract or tort, whether or not arising from the company’s negligence, actual or imputed. No person or representative is authorized to assume for the company any other liability in connection with the sale of this product. In no event shall the company be liable for indirect, incidental or consequential damages.

Gener al

PROBLEM| C AUSE| A C TION
Unit will not turn on
(no power)| Red and/or Yellow wire not connected or incorrect voltage| Check connections for proper voltage
(11~16VDC)
Black wire not connected| Check ground connection
Blown fuse on unit or vehicle| Replace fuse(s)

Unit has power
(but no sound)

| Speaker wires not connected| Check all connections, including  speakers
Speakers are  blown| Replace speakers
One or more  speaker wires touching each other or touching chassis ground| Insulate all bare  speaker wires from each other and chassis ground
Unit blows fuse(s)| Yellow or red wire touching chassis ground| Check for pinched or shorted wires
Speaker wires touching chassis ground| Check for pinched or shorted wires
Incorrect fuse rating| Use fuse with correct rating
Unit has audio
(but no video)| Parking brake safety circuit not connected
Parking brake not applied| Check connections at parking brake
Apply parking brake as described in manual
Video Playback Codec is not supported| See Media Codec Support section

Customer Support
1-888-921-4088
(Monday-Friday, 9AM-5PM EST)
Visit https://www.jensenmobile.com

For Your Records| Please keep your original sales receipt and be prepared to provide this receipt in the event you require service, as your original receipt is considered the best proof of purchase and indicates the date you purchased your
JENSEN product.
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Dealer Info| Dealer Name:
Dealer Phone:
Purchase Date:

Specifications

FM Tuner| 87.5MHz-107.9MHz
87.50MHz-108.00MHz
8.5dBf
10dBf
30dB
30Hz-13kHz
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US Tuning Range:
EU Tuning Range:
Usable Sensitivity:
50dB Quieting Sensitivity:
Stereo Separation@ 1kHz:
Frequency Response:
AM Tuner| 530kHz-1710kHz
<42dBu
30Hz-2.2kHz
Tuning Range:
Usable Sensitivity:
Frequency Response:
Bluetooth| 4.1 + EDR
HFP /  A2DP / PBAP
Up to 33ft / 10m
Version:
Profiles:
Range:
Monitor| 500 nit
1024×600
LED
Capacitive
Brightness:
TFT Resolution:
TFT Backlighting:
Touch Screen Type:
General| Specifications
Operation Voltage Input:
USB 1 Charge Output:
Speaker Nominal Impedance:
Line Output Voltage:
Dimensions:| 11~16VDC
2.1A
4~8 ohms
2 Volts RMS
5” x 7” x 4” (126D x 178W x 100H mm)

Design and specifications subject to change without notice.

CEA-2006 Power Standard Specifications (reference: 14.4VDC +/- 0.2V, 20Hz~20kHz)
Power Output: 16 Watts RMS x 4 channels at 4 ohms and 1% THD+N
Signal to Noise Ratio: 75dBA (reference: 1 watt into 4 ohms)

CR271ML
INSTALLATION & OWNER’S MANUAL

JENSEN CR271ML 7” Capacitive Touch Screen Multimedia Mechless - Icon
2

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Designed and Engineered in USA

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying,  recording, or other electronic or mechanical methods, without the prior written permission of NAMSUNG AMERICA INC.

Namsung America Inc.
©2021 Namsung America Inc.
All rights reserved.

NSA0421-v01
Printed in China

References

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