SureCall Fusion4Home Yagi / Dome Kit User Guide
- June 7, 2024
- SureCall
Table of Contents
Quick Install Guide
SureCall Fusion4Home®
Yagi / Dome Kit
Download the complete manual
atwww.SureCall.com
CONTENTS
Before installation, ensure adequate separation between the locations of the outside antenna and inside antenna – at least 25 ft.
FIND THE LOCATION OUTSIDE WITH THE STRONGEST SIGNAL
Using your phone, identify the outside location with the strongest signal.
This is generally found on the side facing your nearest cell tower and as high
as possible. Capturing the strongest possible signal with your outside antenna
will provide the best resulting coverage.
Bars are not always a reliable measure of the signal. The best way to confirm
signal coverage is the ability to place and hold a call. Putting your phone in
Field Test mode will also indicate what level of decibels (dB) your phone is
receiving.
For dB measurements, use the methods below. Note that dB measurements appear
as a negative where a number closer to 0 indicates a better signal (-120 dB
indicates no service, while -50 dB would be considered an excellent signal).
Install Overview
- Apple iPhones: Dial 3001#12345# and press Call. In the top-left corner, a dB number appears instead of bars.
- Android devices: download the app “Network Signal Info” in the Google Play store.
This signal booster requires a minimum cellular signal reading of -100dB at the location of the outside antenna. Also note, signal stronger than -50dB may cause the affected frequency bands to shut off.
INSTALL THE OUTSIDE ANTENNA
Once you have located the area of the strongest signal, mount the antenna to a
pole or pipe (not included) at the highest possible elevation. The directional
Yagi antenna works best when facing the direction of your carrier’s cellular
tower. To find the location of your carrier’s closest cell tower go to
www.cellreception.com.
To install the outside antenna, assemble the u-bolt, bracket, nuts, and
washers as shown in the illustration. Keep the connections loose enough to
allow the antenna to rotate until the optimum direction is found.
Note: The outside antenna may be installed on a variety of pipe angles.
Ensure that the mounting area has at least a 12-inch radius clear of
obstructions and other radiating elements and orient the antenna vertically
with the drip hole at the bottom. Once the outside antenna is secured to a
pipe or pole, connect one end of the provided 50 ft. coax cable to the antenna
and tighten the connection.
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283
Email: support@surecall.com
Visit: www.surecall.com/support to download
the user manual for:
» Detailed setup instructions
» Troubleshooting tips
» Warranty information
INSTALL THE INSIDE ANTENNA AND BOOSTER
Choose a location central to where the signal is needed with accessible
ceiling placement for mounting the dome antenna. Drill a 20 mm diameter hole
in the ceiling. The ceiling thickness should not exceed 20 mm.
Unscrew fixing nut from antenna and place antenna cable through the ceiling
hole. From the crawl space, screw the fixing nut onto the antenna and fasten
it around the threaded base.
Next, choose a location for the booster that is near a power outlet and within
the allowable length of the provided 20 ft cable.
Connect the inside antenna and booster using the provided 20 ft. of coax cable
to the inside antenna and the other end of the cable to the booster port
marked “INSIDE” and hand-tighten the connection.
Next, connect the outside antenna and booster by routing the 50 ft. cable
leading from the outside antenna to the port of the booster marked “OUTSIDE”.
CONNECT TO POWER AND TURN ON
Connect the AC power cord to the booster and plug it into a 110V AC power
outlet. Once the booster has been completely assembled, turn the booster’s
power switch on.
Note: If the Power LED does not turn ON or the Alert LEDs continue to flash,
see the Troubleshooting section. This booster is rated for 5-15V input
voltage. DO NOT use the booster with a higher voltage power supply. This can
damage the booster, cause personal injury and void your warranty.
CONFIGURE GAIN SETTINGS IF NEEDED
Place a call in the room where the inside antenna is located to confirm that
your phone is receiving a boosted signal.
Note: Bars are not always a reliable measure of the signal. The best way to
confirm signal coverage is the ability to place and hold a call.
The dials should always be at maximum level unless the control light for a
specific frequency band is flashing red or flashing red-yellow. In either of
these cases, the first action should be to increase the antenna isolation
between the inside and outside antenna as much as possible and restart the
booster.
If the situation continues, you can lower the gain in 5dB increments until the
control light for the frequency band flashes yellow.
LED Indicators
Color | Condition | Indication |
---|---|---|
OFF | This is part of a normal operation. Light is off while band is active. |
Yellow
| Solid| This is part of a normal operation. This indicates that the band is
Inactive. After a period of time, if there’s no activity the band will go into
sleep mode. Light is off while the band is active.
Yellow| Flashing| This is part of a normal operation. This indicates that the
Automatic Gain Control (AGC) is self-adjusting.
Red| Flashing| This indicates that the booster is receiving too much signal
which could cause the affected band to automatically turn off. If this
happens:
- Turn the Yagi antenna in short increments away from the signal source.
- Increase the separation between antennas (additional vertical separation works best).
- Add an inline attenuator to the cable coming into the outside port of the booster.
- As a last resort, lower the dB gain setting in small increments until the light turns off or flashes yellow.
Yellow/ Red| Alternately Flashing| Oscillation is detected.
First, try increasing the separation between the inside and outside antennas.
If oscillation continues, lower the dB gain in small increments until the
light turns off or flashes yellow.
Red| Solid| The frequency band is off.
If a red light has been flashing for an extended time, the band will
automatically shut off and display a solid red light.
This can also happen if booster attenuation has been turned all the way down.
Troubleshooting
Problem | Resolution |
---|
Signal booster has no
power| Connect the power supply to an alternate power source.
Verify that the power source is not controlled by a switch that has removed
power from the outlet.
If the POWER LED on the signal booster remains OFF, contact tech support at:
1-888-365-6283 or
support@surecall.com
After completing
the installation, indoor
signal coverage has not improved| (1) Verify that all cable connections are
tightly fitted. (2) Try further separating the booster and antenna.
(3) Verify that there is a usable signal where the outside antenna is placed.
i Remember: Bars are not always a reliable measure of the signal. The
best way to confirm signal coverage is
the ability to place and hold a call.
WARNING: Do not attenuate the uplink and downlink dB settings below 35dB. This could cause the affected frequency band to turn off.
Specifications
| Fusion4Home 3.0 / 3.1| Fusion4Home 3.0 / 3.1 CA (Canada)
---|---|---
Uplink Frequency Range (MHz):| 698-716 / 776-787 / 824-849 / 1850-1915 /
1710-1755|
Downlink Frequency Range (MHz):| 728-746 / 746-757 / 869-894 / 1930-1995 /
2110-2155
Maximum Gain:| 72 dB
Supported Standards:| CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all
cellular standards
Input Impedance:| 75Ω donor port / 50Ω server port
Noise Figure:| 8 dB
AC Input:| Input AC110V, 60 Hz; Output DC 5-15V
Maximum Output Power:| 1 Watt EIRP
Cable:| RG6 / SC-240
RF Connectors:| F Female / N Female
Power Consumption:| <15W
Operation Temperature:| -4º to +158º F
Certifications| FCC ID: RSNF4HOME / RSNF4HOME3| IC: 7784A-F4HOME / 7784A-
F4HOME3
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
your provider’s consent. Most wireless providers consent to the use of signal
boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED
CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by
the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from
(i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or
ISED in Canada) or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate
for calls served by using this device.
This device may operate in a fixed location only, for in-building use.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Fremont, CA 94538 USA | +1-888.365.6283 |
support@surecall.com |
www.surecall.com
© 2020. All Rights Reserved
Part: SC-PolyH-72-YD-Kit UPC: 854328008596
Rev1 03.02.20
References
- CellReception | Find a better signal.
- Cell Phone Signal Boosters | Get Better Cell Signal | SureCall
- Activate Your SureCall Warranty
- Register Your Cell Phone Signal Booster | SureCall Canada
- Access Excellent Customer Support | SureCall
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