Yealink W60B 8 Line ColP Dect IP Base Cordless Station User Guide
- June 6, 2024
- Yealink
Table of Contents
YEALINK W60B/W60P
BASE STATION WITH
W56H HANDSET
AN INTRODUCTION
SPEED | SERVICE | RELIABILITY
QUICK DETAILS
Default PIN = 0000
Register a handset to a base: On the phone: [ok] (menu)> Settings >
Registration > Register Handset > Select Base > Phone will begin searching >
Press and hold Wireless button on Base Station > Confirm registration on
Phone
Power Cycling: It takes about 30 seconds for a base unit to come online
and register, as indicated in the three lights, which sequentially lock after
flashing. [Power] >[Network] > [Phone Service] Handsets are quickly
synchronized with the base station and should automatically connect once the
base station is online.
Immediately after making changes to Call Features that impact the Customer
Admin Portal, the phone may need to Synchronize with the Switch and may be
unable to make/receive calls momentarily (seconds).
“Incoming Lines”: Settings can be set to “ignore” calls, resulting in
Cannot Receive Calls. This is device-specific and does not show up on the
portal or other phones.
Caller Blacklist: This is telephony setting specific to the Yealink handset.
It acts as a Base station-specific
“Selective Call Rejection,” which prevents calls from completing to the
Yealink Handsets. However, calls will still complete to other devices (mobile,
Polycom, and/or desktop).
Intercom automatically interfaces handsets that are registered to the base unit. Intercom will offer the intercom as a call to be answered unless Autoanswer intercom is enabled from system settings.
WHAT’S INCLUDED
Here are the components included with the package:
FIRST TIME SETUP
A: Registering/Connecting Base
The MAC address can be found on the back of the base station.
B: Connecting Handset
When unboxing the phone, the handset’s battery will need to be inserted.
When first connecting the
handset, the battery may have a small charge. The handset will immediately
search for an available base station and connect to it.
Minutes after connecting a phone to a base, the handset will offer a firmware
update. The firmware update takes about 30 minutes.
MENUS
-
Status
a) Base > [Please Wait…] >[Entries not selectable] i) IPv4:
ii) Base Firmware:
iii) MAC:
iv) Device Certificate: [Factory Installed] v) REPI:
vi) Network (Image 1):
(1) ! IP Mode: IPv4
(2) IPv4 (Image 2) > [Entries not selectable]
(a) IP Type: [DHCP] (b) IPv4:
(c) Subnet Mask:
(d) Gateway:
(e) Primary DNS:
(f) Secondary DNS
b) Handset > [Entries not selectable] i) Model: W56H
ii) Hardware:
iii) Handset Firmware:
iv) IPUI Code:
v) SN Code: [Invalid] vi) Area: [North America] c) Line Status
i)[Select User/TN] (1) [Dial pad] -
Intercom
a) (Select Line)
b) All HS
-
Voice Mail
a) Play Message
b) Set Voice Mail
i) Enabled / Disabled
ii) Number:
c) Set Key 1
-
Call Features
a) Call Forward
i) Select Line
(1) Always
(a)/
(2) Busy
(a)/
(3) No answer
(a)/
b) Do Not Disturb
i) Select Line
(1)/
ii) Call Waiting
(1) Status
(a)/
(2) Tone
(a)/
c) Anonymous Caller Rejection
i) Select Line
(1) Status
(a)/
d) Anonymous Call (outbound)
i) Line1
(1) Status/ e) Paging -
Directory
a) Search Contacts
b) – Options
i) Detail
ii) New Contact
(1) Name
(2) Office#
(3) Mobile#
(4) Other#
iii) Edit
iv) Delete
v) Delete All -
Settings
a) Date & Time
i) Date and time resets to System
time with a power cycle.
b) Audio
i) Advisory Tones
(1) Keypad Tone
(a)/
(2) Confirmation
(a)/
(3) Low Battery
(a)/
ii) Ring Tones
(1) Volume (1-5)
(2) Melodies (Distinctive Ring per Line)
(a) Intercom Call
(i) Ringtone1-8
(b) Line 1-2-3-etc.
(i) Ringtone1-8
c) Display
i) Screen Saver (on/off)
ii) Wallpaper 1-5
iii) Display Backlight
(1) In Charger/
(2) Out Of Charger/
iv) Keypad Light/
v) Time Format <12hr>/<24hr>
vi) Date Format
vii) Input Method
d) Shortcut (Allows for home screen button changes)
e) Language
f) Registration
i) Register Handset
(1) Base 1-2-3-etc.
(a) Searches for base > Confirms Mac > Enter Default Pin > Subscribing > Complete
ii) De-Reg. Handset
(1) Enter Default Pin
(a) Line [Extension] (i) De-Register Handset Y/N
iii) Select Base
1. Base1 (current base)
2. Base2 (does not appear if there are no other bases in range)
g) Telephony
i) Auto Answer [Determines whether the line is answered when removing from dock] ii) Auto Intercom
iii) Default Line (not changeable)
iv) Incoming Line
(1) Input PIN
(a) Select Handset
(i) Select User/Line
1./
v) Speed Dial
(1) Add to speed dial #2-9
vi) Caller Blacklist – Blocks calls across all user devices
(1) Add New Entry / >Options>
(a) New Entry
(b) Detail
(c) Edit
(d) Delete
(e) Delete All vii) Server
(1) Enter Pin
(a) Select Line
(i) Server 1
1. Transport
a. TCP/TLS/DNSNAPTR/UDP (Is TCP by default)
b. Port (is 5060)
(ii) Server 2
1. Transport
a. TCP/TLS/DNS NAPTR/UDP (Is UDP by default)
b. Port (is 0)
(iii) Outbound Proxy
1. Outbound Proxy Server/
2. Port (is 0)
h) System Settings
i) Network
(1) Enter Pin
(a) Basic
(i) IP Mode/ /<IPv4&IPv6>
(ii) IPv4
1. IP Address type
a.
i. DNS Type/
b.
i. IP Address
ii. Subnet Mask
iii. Default Gateway
iv. Primary DNS
v. Secondary DNS
(iii) IPv6
1. IP Address type
a.
i. DNS Type/
b.
i. IP Address
ii. IP Address Prefix
iii. Subnet Mask
iv. Default Gateway
v. Primary DNS
vi. Secondary DNS
(b) VLAN
(i) VLAN DHCP
1. Status/
2. Options (is 123)
(ii) VLAN Parameter
1./ (Is Disabled)
a. Vid [N/A] b. Priority [N/A] (c) Handset Reset
(i) Reset to default?/
(d) Change Base PIN
(i) Enter current PIN
1. Enter new PIN + Re-enter new PIN
(e) Base Reset
(i) Enter PIN
1. Reset local
2. Reset non-static
3. Reset static
4. Reset user & local
5. Reset to Factory
(f) Base Restart
(i) Enter Pin > [Reboots base] (g) Autoprovision
(i) Enter PIN
1. Username:
a. (has MAC listed)
(h) RPS
(i) Enter PIN
1. Username: a. (has MAC listed)
(i) Eco Mode+ (off by default)
(i) Enter Pin
1. Requires reboot: Reboot now? <yes/ no>
(j) Eco Mode/ (On by default)
(k) Repeater Mode/ (Off by default)
i) Handset Name
i) Rename:
j) Upgrade Firmware
i) Press “upgrade” to check for new firmware
-
History
a) [OK] > Select line
i) To :
ii) Name
iii) Number
iv) Date & Time
v) Duration
b) Options (selects highlighted)
i) Detail
ii) Add To Local
iii) Add To Blacklist
iv) Edit Before Call
v) Delete
vi) Delete All -
User Mode
a) User Type//
b) Password: Status > Base > [Please wait…] > IPV4: [Displays IP Address]
ADDITIONAL PHONES
Registering a second handset: Verify battery inserted > Menu > Settings >
Register Handset > [Select/Replace Base] > Phone begins searching, press and
hold Signal button on Base > This will register the phone.
Minutes after connecting a phone to a base, the handset will offer a firmware
update. The firmware update takes about 30 minutes.
Incoming calls: Each handset can control which handsets receive calls for
lines that are assigned to the base station (e.g. Handset 1 can tell Handset 2
to start or stop receiving calls for a line provisioned to a Base). If all
handsets are set to “ignore” calls, calls will still ring at other devices,
for example, other phones or mobile devices.
Outgoing calls: In order to allow additional handsets to dial out, a
“line” must be available for that handset, and each handset uses a line in the
order that the numbers are listed in Rialto(Broadcloud).
In the following image example, Handset2 would receive line1, Handset 2 would
receive line2, etc.
Assigning the same user(number) to multiple handsets: To assign the same Outgoing number to multiple handsets, a user must set the device as a primary device and increase the number of available lines.
TROUBLESHOOTING AND DIAGNOSTICS
If the base station is not registered but powered on, attempting to dial out will result in an “Unknown Uri scheme” error.
Searching for Base.
Base is off or out of range. This message also appears when a handset is first
powered on.
Phone and Power solid;
network light flashing:
This can occur as a result of incorrect VLAN configuration, or if something on
the local network is prohibiting the base from registering with Broadcloud.
