GRANDSTREAM GXP2130 IP Phone User Guide

Phone:0800366363
Po Box 54054
Mana 5247
in@cts.co.nz
www.cts.co.nz

Grandstream
GXP2130/2140/2160/2135/2170
IP Phone
Quick User Guide
Basic Phone Operation
For detailed information, please
consult the GXP2130/2140/2160/2135/2170
User Manual
available at:www.grandstream.com

©2014 Grandstream Networks, Inc. All rights reserved.
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. Information in this document is subject to change without notice.

USING THE HEADSET OR SPEAKER

1. Use the Speaker Button to turn the speaker ON/OFF.
2. Use the Headset button to use the headset once it had been connected.
   MAKING A CALL
3. Take Handset/Headset off-hook or press Speaker button or an available LINE key (activates speakerphone).
4. The line will have a dial tone and the corresponding line’s LED will turn green.
5. If you wish, select another LINE key (alternative SIP account).
6. Enter the phone number.
7. Press the SEND button or press the “DIAL” soft key.

REDIAL

1. Take the phone off-hook.

2. Press the SEND button or press the “REDIAL” soft key.
   Note: The phone will be redial using the same SIP account as was used for the last call.
   ANSWERING CALLS
   Single Incoming Call:

3. Answer call by taking Handset/Headset off-hook or pressing SPEAKER or by pressing the corresponding account LINE button.
   Multiple Incoming Calls :

4. When there is a call waiting, users will hear a Call Waiting tone.

5. The next available line will flash red.

6. Answer the incoming call by pressing its corresponding LINE button.

7. The current call will be put on hold.

8. Toggle between the calls using the LINE button.
   ENDING A CALL
   End a call by pressing the “EndCall” soft key or hanging up the phone.
   CALL HOLD/RESUME

9. Hold: Place a call on ‘hold’ by pressing the hold button.

10. Resume Resume call by pressing the corresponding blinking LINE.
    CALL TRANSFER
    Assuming that you are in a call and wish to transfer the call to another party.
    Blind Transfer:

11. Press the transfer button .

12. Dial the number and press the send button to complete the transfer of the active call.

Attended Transfer:

1. Press an idle line key to make a new call and the active LINE will be placed on hold automatically.

2. Once the call is established, press transfer button followed by the LINE button of the held line to transfer the call.

3. After the call is transferred, the phone will display an idle screen.
   Auto-Attended Transfer:

4. Set “Auto-Attended Transfer” to “Yes” on Web GUI.

5. Establish one call first.

6. Press the transfer key to bring up a new line, and the first call will be placed on hold automatically.

7. Dial the number and press SEND button to make a second call.

8. Press the transfer key again to make the transfer.
   Note: For Auto -Attended Transfer, after dialing out the number for the second call, a “Split” soft key will show. If the second call is not established yet (ringing), pressing “Split” will hang up the second call. If the second call is established (answered), pressing “Split” will resume the second call and keep the first call on hold.
   3-WAY CONFERENCE
   Initiate a Conference Call:
   Assuming that you are already in a conversation and wish to bring a third party together in a 3-way conference.

9. Press the conference button to bring up the conference dialing screen.

10. Dial the third party number followed by SEND key.

11. When the call is established to the third party, press the “ConfCall” soft key to initiate 3 -way conference. Cancel a Conference Call:

12. Press the “Cancel” soft key on the conference dialing screen to resume the two-way conversation.
    Hold The Conference:

13. Press the hold button to hold the conference call with all parties are on hold;

14. Press the “ReConf” soft key to resume the conference call, or select the corresponding blinking LINE to speak with an individual party.

End The Conference:
The conference will be terminated for all three parties if the conference initiator hangs up or presses the “EndCall” soft key.
VOICEMAIL MESSAGE
A blinking red MWI (Message Waiting Indicator) indicates a message is waiting.

1. Press the Message button to retrieve the message. An IVR will prompt the user through the process of message retrieval.
2. Press a specific LINE to retrieve messages for a specific line account.
   Note: Each account requires a voicemail portal number to be configured in the “voicemail user-id” field.
   MUTE/DELETE
3. Press the MUTE button to mute/unmute the microphone.
4. The Mute icon indicates whether the microphone is muted.
   VOLUME ADJUSTMENTS
   Use the volume button to adjust the ring volume when the phone is idle. Press the volume button during an active call to adjust the call volume.

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