VOLLRATH HPI4-2600 High Power 4 Series Induction Range with Temperature Control Probe User Manual

June 6, 2024
VOLLRATH

HPI4-2600 High Power 4 Series Induction Range with Temperature Control

Probe

Operator’s Manual

High Power Countertop Induction Ranges with Temperature Control Probe

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand their meaning. This manual contains safety precautions which are explained below. Please read carefully.

WARNING
Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.
CAUTION
Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.
NOTICE: Notice is used to note information that is important but not hazard- related.
To reduce risk of injury or damage to the equipment:
· Unplug this equipment from the wall outlet when not in use. · Use this equipment only in a flat, level position. · To protect against electrical shock, do not immerse, the cord or plug
in water. Keep the cord away from heated surface. Do not let the cord hang over the edge of table or counter. · As a precaution, persons using a pacemaker should stand back 12″ (30 cm) from an operating unit. Studies have shown that the induction element will not disrupt a pacemaker. · Keep all credit cards, driver licenses and other items with a magnetic strip away from an operating unit. The unit’s magnetic field will damage the information on these strips. · The heating surface is made of a strong, non-porous material. However, should it crack or break, stop using and immediately unplug the unit. Cleaning solutions and spills could penetrate the broken cooktop and create a risk of electrical shock. · Do not operate this equipment with a damaged cord or plug or if it is not functioning properly. · Do not operate unattended. Closely supervise units operating in public areas and/or around children. · Do not place any objects inside the air intake or exhaust panels. · Do not modify the equipment or a attach any accessory other than the included temperature control probe and USB flash drive.

Item No.
HPI4-2600 HPI4-3000 HPI4-3800 HPI4-260002 HPI4-260003 HPI4-260004

Watts 2600 3000 3800
2600

Plug Item No. Watts

HPI4-300002

NEMA 6-20P

HPI4-300003

3000

HPI4-300004

Schuko HPI4-380002

UK HPI4-380003 3800

China HPI4-380004

Plug Schuko
UK China Schuko
UK China

TABLE OF CONTENTS
Function and Purpose …………………………………………. page 1 Cookware Requirements ……………………………………… page 2 Environment Requirements ………………………………….. page 2 Clearance Requirements ……………………………………… page 2 Features and Controls …………………………………………. page 3 Operation ………………………………………………………….. page 4 Edit the Default Programs ……………………………………. page 7 Cleaning ……………………………………………………………. page 8 TroubleShooting ………………………………………………… page 9 Fuse Instruction …………………………………………………. page 11

FUNCTION AND PURPOSE

This equipment is intended to heat food in commercial food service operations only. It is not intended for household, industrial, or laboratory use.
It is intended to be used with induction-ready cookware. Performance is optimized with Vollrath induction-ready cookware. Other cookware may have different properties which may alter performance.
The Temperature Control Probe is intended to provide advanced temperature control. It is not intended to be used as a thermometer for measuring the temperature of food. The temperature control probe port is intended for use only with the Vollrath supplied probe. It is not a headphone jack. The USB port is intended for use only with the supplied USB flash drive.

© 2021 The Vollrath Company L.L.C. Part No. 351714-1 ml 6/18/2021

COOKWARE REQUIREMENTS

ENVIRONMENT REQUIREMENTS

Compatible

Incompatible

NOTICE: Indoor use only.
NOTICE: Do not place the equipment on or near heat-producing equipment.
NOTICE: This equipment requires a dedicated electrical circuit.

4¾” to 14″

less than 4¾”

· Flat base 4¾” to 14″

· Base is not flat.

(12.1 to 35.6 cm) in diameter. · Base is less than 4¾”

· Ferrous stainless steel, iron, cast (12.1 cm) in diameter.

iron.

· Pottery, glass, aluminum,

bronze or copper cookware.

Note: Cookware with inferior construction or material may not perform well. Cookware with a larger base diameter can be used, however only the area of the cookware above the induction coil will heat. The more cookware extends past the coil, the more the overall performance will be reduced.

Maximum Ambient Temperature as measured at the air intake. See below): 104°F (40°C)

CLEARANCE REQUIREMENTS

NOTICE: This equipment is not designed to be enclosed or built into any area. Sufficient airflow must be allowed around the equipment. Blocking the airflow could reduce performance.

2″ (5.1 cm) minimum clearance

Air intake

Air exhaust

Single Range

Two Ranges

NOTICE: Operating more than two ranges side by side is not recommended.

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High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

FEATURES AND CONTROLS
F

J

N

D A
E B
C

G H

K

L

M

I

A Temperature Probe Clip
B Temperature Control Probe

· Monitors food and cooks at set temperature.
· Use for most precise temperature control.
· Use for sauces, stocks, deep frying. · Not for use as a thermometer.

C USB Flash Drive

D USB Port

E Temperature Control Probe Port

F Control Panel

G Control Knob. Sets power level, temperature or time.

H Power On/Off I Settings
1-100% of power

· Responsive, gas flame-like control. · Use for fast, powerful heating. · Use for boiling, sautéing and searing.

Temperature in C

· ·

Single degree increments in °F or °C. Steady, controlled heating.

· Use for more precise pan control.

Temperature in F · Use for sauces, stocks, poaching.

J Programs. Four customizable programs. See “Edit the Default Programs” on page 7.
K Power Level and Temperature Display L Timer Display M Timer On/Off N Temperature Control Probe Indicator

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

3

OPERATION
WARNING
Electrical Shock Hazard Keep water and other liquids from entering the inside of the equipment. Liquid inside the equipment could cause an electrical shock.

Turn on the Induction Range
1. Place the induction range on a flat stable surface. 2. Plug the range into an electrical outlet that matches the voltage
shown on the rating plate.
3. Place a pan containing food or liquid onto the cooking surface.

CAUTION
Burn Hazard Do not touch hot food, liquid or heating surfaces while equipment is heating or operating.

NOTICE: This equipment requires a dedicated electrical circuit.

NOTICE: Using a voltage other than the nameplate rated voltage,

modifying the power cord or electrical components may

4. Touch

.

damage unit and will void the warranty.

NOTICE: Do not use extension cords, power strips or surge protectors with this equipment.

NOTICE: Do not preheat empty cookware nor leave an empty cookware on an operating range. Because of the speed and efficiency of the induction range, cookware can very quickly overheat and be damaged.

NOTICE: Do not drop cooking utensils or other objects onto the cooking surface or control panel. The surfaces could break. The warranty does not cover broken cook-top or control panel glass.

NOTICE: Do not use heat-sealed cans or containers. They may explode.

NOTICE: When the temperature control probe or the USB flash drive are not in use, the covers must be installed over the ports. Operating this equipment without the covers could allow food debris or moisture to enter the ports which could damage the equipment. This type of damage is not covered by the warranty.

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High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

OPERATION (CONTINUED)

Select a Cooking Method
Choose between power level, pan temperature, or select one of the cooking programs.

Power Level
· Responsive, gas flame-like control. · Use for fast, powerful heating. · Use for boiling, sautéing and searing.

Temperature
· Single degree increments in °F or °C. · Steady, controlled heating. · Use for more precise pan temperature. · Use for sauces, stocks, poaching.

Programs
· Select a default program or see “Edit the Default Programs” on page 7 for how to create a custom program.

1. Touch selected.

repeatedly until PL is 1. Touch is selected.

repeatedly until C or F 1. Touch

.

2. The program numbers will flash.

3. Touch

repeatedly until the

desired program is selected (not flashing).

2. Rotate

to select a power level.

2. Rotate

to select a temperature.

Tip: When heating delicate foods, start with a lower temperature and gradually increase temperature.

Chocolate. Use probe. Heat to 110 F. Hold at 90 F. No timer.

Fajita Heater. Power level 100 for 1 minute.
Simmer. Use probe. Heat to 190 F.
No timer.
Rethermize Chilled Food. Use probe.
Heat to 165 F. Hold 2 minutes. Hold at 155 F. No timer.
4. After three seconds the program will start.

The

will flash to indicate the program

is running.

To Cancel the Program

Touch

repeatedly until all program

numbers are unselected.

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

5

OPERATION (CONTINUED)

Set the Timer (Optional)

1. Touch

.

2. The time will flash.

3. Rotate

to select a time in 30 second increments.

After three seconds, the timer will begin to count down and will flash to indicate the timer is in use.

Use the Temperature Control Probe (Optional)
The temperature control probe provides advanced temperature control. The probe monitors the temperature of the food and then automatically adjusts the output of the range as needed to heat the food to the selected temperature. For best performance and food quality, stir the food often when using the temperature control probe.
NOTE: The Temperature Control Probe is intended to provide a more consistent and accurate cooking temperature. It is not intended to be used as a thermometer for measuring the temperature of food.
Attach Probe and Insert into the Food
1. Use a soft clean cloth to wipe the tip of the probe. This is important to keep the port clean and working properly.
2. Remove the cover from the temperature control probe port. Plug the probe into port.

4. When the timer reaches zero, a buzzer will sound and the display will show END. Heating will stop.

3. Place the probe into the center of the food. Use the included probe clip to secure the probe to the pan and suspend it in the center of the food. Do not allow the probe to rest on the bottom of the cookware. For the most accurate temperature control, the probe must be positioned into the center of the food, and not touch the bottom of the pan.

Change the Duration of Time

1. Touch

.

2. Then rotate

to change the duration of time.

Cancel the timer

Touch

x 2.

Set the Temperature

1. Touch

repeatedly until

or

2. Rotate

to select a temperature.

is selected.

Heat the Food
1. The probe icon will flash as the food heats to the set temperature. The display shows the set temperature.

Food is heating to the set temperature.
Set temperature
2. When the probe detects the food the reached the set temperature, the probe icon will change to a steady state.
Food has reached the set temperature.

Set temperature

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High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

EDIT THE DEFAULT PROGRAMS
The factory-set programs can be edited. Use a computer to access the program editor on the USB flash drive. Then load the new programs into the induction range. One USB flash drive can be used to program multiple induction ranges.
Load the Program Editor
1. Remove the USB flash drive from the induction range. Insert it into the USB port on your computer.

2. For each stage in the program:

Step 1

Step 2

Select One Enter

Select One

Power level or temp (°C or °F)

Optional Enter Add Stages. Time Select Minutes*
Skip

*Time can be entered in full and half minutes. To enter a half minute, type .5. For example for five and one half minutes, type 5.5.

2. Open the Programs folder.

3. To edit another program, click the program tab.

3. Double click the Programs Editor file.

4. Enter data for each program you wish to create. 5. To save the programs, click the Generate File button.

6. When you see the message at the bottom of the program editor window, remove and then re-insert the flash drive.

If the Program Editor does not open or if you are asked to choose a program, you may need to install or update the Java program on your computer. Java is free and can be downloaded from www.java.com.
Edit Programs
1. Enter data for up to four programs. Each program can have up to three stages.

7. The programs are saved to the USB when you see this message

A

B

and the programs.txt appears on the file list.

A Programs

B Stages

8. The edited programs are now ready to be transferred to the induction range.

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

7

EDIT THE DEFAULT PROGRAMS (CONTINUED)
Transfer Programs to the Induction Range
1. Plug in the induction range. Do NOT turn on the range.

4. When the programs have transferred, the display will show

2. Only the Vollrath logo on the control panel should be illuminated.

5. Press

.

3. Insert the USB flash drive into the induction range. The USB flash drive can be left in the range for storage. Close the USB port cover.

6. The new programs are now available for use.

CLEANING

To maintain the appearance and increase the service life, clean induction range daily.
WARNING
Electrical Shock Hazard Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.
CAUTION
Burn Hazard Heating surface remains hot after equipment is turned off. Hot surfaces and food can burn skin. Allow the hot surfaces to cool before handling. NOTICE: Do not use abrasive materials, scratching cleansers or
scouring pads to clean the equipment. These can damage the finish.

1. Touch

to turn off the range.

The display may show HOT until the cooking surface cools.

2. Unplug the cord from the wall outlet. 3. Allow the equipment to cool. 4. Wipe the exterior with a clean damp cloth. 5. Thoroughly wipe off any soap residue.
NOTICE: Soap residue could corrode the surface of the unit.
Clean the USB and Temperature Control Probe Ports (As needed)
The USB and temperature control probe port covers should always be in place when not in use to prevent food debris from entering the ports. However, if food debris does enter the ports, they can be cleaned.
1. Turn off and unplug the induction range. 2. Use a cotton swab dipped into isopropyl alcohol to gently remove
the debris. 3. Allow the port(s) to air dry before placing the cap over the port(s).

8

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

TROUBLESHOOTING

Problem The display is flashing. Message on the Display
F-01 F-02 F-05, F-06, F-07, F10, F11, F24, F25 F-08 F16 F17, F18 F19, F20
F22
F23
HOT
Cookware is not Heating The range turned off after 10 minutes.

Might be Caused By

Course of Action

There is not a pan on the range or the pan Place a pan onto the range. Verify the cookware is compatible. See the

is not induction-ready.

Cookware Requirements section in this manual.

The range may have overheated because it Relocate the equipment away from heat producing equipment. is too close to heat producing equipment. Contact Vollrath Technical Services if the problem persists.

The cookware may have been too hot when it was placed onto the range.

Remove the cookware. Allow it cool slightly before placing it on the cooking surface. Contact Vollrath Technical Services if the problem persists.

There may be a problem with an internal Try to clear the error by turning the range off, and then on. Contact

component.

Vollrath Technical Services if the problem persists.

The range may have overheated due to insufficient airflow.

Make sure the equipment has adequate airflow. See the Clearance Requirements section in this manual. Verify the air intake under the equipment is not blocked. Contact Vollrath Technical Services if the problem persists.

The sensor may have detected an empty Remove the pan. Clear the error by turning the range off, and then on.

pan was on the range for too long.

Place only pans with food in them onto the range.

There may be an issue with the incoming Try plugging the range into an a electrical outlet that is on a different power supply or there may have been a circuit. Contact Vollrath Technical Services if the problem persists. power surge.

There may be an issue with the incoming Try plugging the range into an a electrical outlet that is on a different

power supply quality.

circuit. Contact an electrician to troubleshoot the electrical supply.

The range is plugged into an outlet with the Make sure the power at the electrical outlet matches the rating tag on

wrong voltage.

the underside of the range.

A prolonged power surge.

Try to clear the error by unplugging, and then plugging in the range. Resume operation. Contact Vollrath Technical Services if the problem persists.

The range is plugged into an outlet with the Make sure the power at the electrical outlet matches the rating tag on

wrong voltage.

the underside of the range.

A prolonged dip in the power supply

Try to clear the error by unplugging, and then plugging in the range. Resume operation. Contact Vollrath Technical Services if the problem persists.

The user turned off the range. The cooking surface is still hot.

This is normal operation.

There is not a pot or pan on the induction range or it is not induction-ready cookware, so the induction range turned off. This is normal.

Verify the cookware is compatible. See the Cookware Requirements section of this manual.

The pan suddenly stopped heating. No power level or temperature is displayed.

The timer was in use and time expired. The This is normal. A program that includes a timer stage may have been

range stopped heating the pan.

in use or the timer may have been inadvertently activated.

Vollrath logo is not illuminated even though the range is plugged in.

There may be problem with the electrical supply. The fuse may need to be replaced.

Try plugging another piece of equipment into the outlet to verify the outlet is working.
Verify the voltage at the outlet matches the voltage rating on the nameplate located on the underside of the range.
See “Fuse Instruction” on page 11. Contact Tech service if an external fuse is used.

Temperature Control Probe Issues

The temperature on the display does not increase as the food This normal. heats.

The display shows the selected temperature. It does not display the temperature of the food.

The temperature on the display does not match the temperature of food when checked with a food thermometer.

Temperature control probe may be placed incorrectly in the food. Food thermometer and temperature probe may have been inserted into different areas of the food.

Make sure the probe is in the center of the food and is not touching the bottom of the pan. For even heating and food quality, stir the food often.

The temperature probe icon is blinking.

This is normal.

The food is heating to the set temperature.

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

9

TROUBLESHOOTING (CONTINUED)

Problem

Might be Caused By

Course of Action

Food Not Heating as Expected

There

could

be

an

issue

with

the

cookware.

Verify the section in

cookware is compatible. this manual.

See

the

Cookware

Requirements

The food may need more time to heat to For faster heating times, try using power level mode instead of

the desired temperature.

temperature mode.

Food is not heating evenly or seems to be taking too long to heat.

The cookware may be too large. Trying to heat too much food at once.

With induction cooking, only the area of a cookware that makes contact with the induction coil will heat. In general, larger amounts of food take longer to heat. For faster heating times, try heating less food at a time. For best performance, stir food often.

Insufficient airflow around the range. Ambient temperature may be too high.

Refer to the Clearance Requirements of this manual.

Noise

The cooking application may not match the intended use of the range.

Vollrath offers induction ranges with different wattages and features designed to fit a variety of applications. Visit Vollrath.com for more information.

Grinding, ticking noise, rattle sound coming from the vents.

There may be a problem with the fans.

Contact Vollrath Technical Services.

The fan is running slow or not at all.

This is normal.

Range Does Not Turn On

Normal operation. The fan will run as needed.

Range is plugged into a working

electrical outlet with correct voltage, but the Vollrath logo is

The fuse may need to be replaced.

not illuminated.

See “Fuse Instruction” on page 11. Contact Tech service if an external fuse is used.

Programs Editor

Programs editor does not open.

Java may not be installed on the computer or may need to be updated.

Download a free version of Java.

10

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

FUSE INSTRUCTION
The Troubleshooting section of this manual describes situations in which the fuse may need to be replaced.
Determine Type of Fuse
· Internal Fuse – Contact Vollrath Technical Services for support. Internal fuse cannot be serviced by customer.
· External Fuse – proceed to the Tools You Will Need Section to replace fuse.

EXTERNAL FUSE REPLACEMENT

INTERNAL FUSE REPLACEMENT

Tools You Will Need
· Small screwdriver. · Towel or soft cloth. · 314 20A fuse (Available on Vollrath.com and found at most
hardware stores).
1. Turn off and unplug the induction range. 2. Place a towel or soft cloth on a flat, stable surface. 3. Gently and carefully, lay the induction range, glass-side down, onto
the towel. Locate the fuse cap.

Note: If induction range has an internal fuse you must contact Vollrath Tech Services for support. Internal fuse cannot be serviced by customer.

4. Using screwdriver; press down and turn the fuse holder cap to release it from the range.

5. Remove the fuse from the holder. 6. Insert a replacement fuse into the holder. 7. Re-insert the holder and use the screwdriver to secure the cap into
the range. 8. Ensure the cap holder is locked into place.

High Power Countertop Induction Ranges with Temperature Control Probe Operator’s Manual

11

FCC STATEMENT
This equipment has been tested and found to comply with Part 18 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna · Increase the separation between the equipment and receiver · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected · Consult the dealer or an experienced radio/TV technician for help · To assure continued compliance, any changes or modifications not expressly approved by the party Responsible for compliance could void the
user’s authority to operate this equipment.
SERVICE AND REPAIR
Serviceable parts are available on Vollrath.com. To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions. When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO.
The warranty period is 2 years. See Vollrath.com for full warranty details. This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses. The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt. Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty. For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

The Vollrath Company, L.L.C. Headquarters 1236 North 18th Street Sheboygan, Wisconsin 53081-3201 USA Main Tel: 800-624-2051 or 920-457-4851 Main Fax: 800-752-5620 or 920-459-6573 Canada Customer Service: 800-695-8560 Tech Services: techservicereps@vollrathco.com www.vollrath.com

Pujadas Ctra. de Castanyet, 132 P.O. Box 121 17430 Santa Coloma de Farners (Girona) ­ Spain Tel. +34 972 84 32 01 info@pujadas.es

Vollrath of China Vollrath Shanghai Trading Limited Room 201, Building A Xin Yi Plaza 1618 Yi Shan Road Shanghai, 201103 China, P.R.C. Tel: +86-21-5058-9580

Vollrath de Mexico S. de R.L. de C.V. Periferico Sur No. 7980 Edificio 4-E Col. Santa Maria Tequepexpan 45600 Tlaquepaque, Jalisco | Mexico Tel: (52) 333-133-6767 Tel: (52) 333-133-6769 Fax: (52) 333-133-6768

© 2021 The Vollrath Company L.L.C. Part No. 351714-1 ml 6/18/2021

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