TCL 6-Series R635 4K Mini LED QLED Dolby Vision Smart Roku TV User Manual
- June 6, 2024
- TCL
Table of Contents
- Register and protect your purchase
- **Important Information
- Important Safety Instructions
- What’s in the box
- What you need
- Step 1 Set up your TV
- Optional – To mount on a wall
- Step 2 Power up
- Step 3 Grab your remote
- Step 4 Get to know your TV
- Step 5 Complete guided setup and activation
- Viewing 4K Ultra HD Content
- Connecting brings out your TV’s full potential!
- TCL North America Limited Warranty
- Broadcasting & Operating Environment
- Troubleshooting
- Documents / Resources
6-Series
R635
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Add a TCL Protection Plan when you register your product and be covered
from life’s mishaps
Thank you for choosing TCL. We want your ownership experience to bring you as
much joy as the television you purchased does, so we’re offering you a special
price on TCL Protection Plans when you purchase during registration. Add a TCL
Protection Plan within your first 30 days of ownership to receive the best
value and we won’t let anything get in the way of your viewing pleasure.
Benefits & Description | PROTECT | PROTECT PLUS |
---|
Extended Manufacturer Coverage
Extended parts & labor coverage for manufacturer defects.| Up To 4 Years| Up
To 4 Years
Priority Service
Free shipping and rapid turn-around time.| 3-5 Days| 3-5 Days
Product Replacement
Free 1-time replacement if the product cannot be fixed.| |
TCL Parts & Service
Genuine TCL parts & factory certified service.| |
No Deductible
$0 out of pocket expense.| |
Pixel Repair and Burn-In Coverage
Don’t let shadow xels prevent you from clear viewing.| |
Accidental Damage Protection
Coverage for drops, breaks and spills starts after 30 days.| |
Complimentary Remove & Reinstall
Don’t risk it-we’ll remove and reinstall televisions 65” and larger.| |
Lost Your Remote?
No problem! We’ll replace your remote, so you never have to leave your couch.
One time only.| |
DO NOT RETURN TO STORE
WE ARE READY TO HELP
contact us first with any questions
TCL SUPPORT: support.tcl.com/us 1-877-300-9509
TAKE CARE WHEN REMOVING THE TV
**Important Information
**
CAUTION CAUTION/ATTENTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
RISQUE DE CHOC ELECTRIQUE. NE PAS OUVRIR.
This symbol indicates that this product incorporates double insulation between
hazardous main voltage and user-accessible parts. When servicing, use only
identical replacement parts.
Caution: To reduce the risk of electric shock, do not remove cover (or back).
No user-serviceable parts inside. Refer servicing to qualified service
personnel.
**** This symbol indicates “dangerous voltage” inside the product that
presents a risk of electric shock or personal injury.
**** This symbol indicates important instructions accompanying the product.
WARNING
To reduce the risk of fire or electric shock, do not expose this product to
rain or moisture. This product should not be exposed to dripping or splashing.
No objects filled with liquids, such as vases, should be placed on the
apparatus.
WARNING
The TV is unstable if it is not properly attached to the base or mounted to
the wall. Please follow the base or wall mounting instructions provided in the
User’s Guide to ensure your safety.
Warning: The batteries shall not be exposed to excessive heat such as
sunshine, fire or the like. Refer to the identification/rating label located
on the back panel of your product for its proper operating voltage.
Cable TV Installer: This reminder is provided to call your attention to
Article 820-40 of the National Electrical Code (Section 54 of the Canadian
Electrical Code, Part 1) which provides guidelines for proper grounding and,
in particular, specifies that the cable ground should be connected to the
grounding system of the building as close to the point of cable entry as
practical.
Important: This television is a table model and is designed to sit on a
firm, flat surface. Don’t place the TV on soft carpeting or similar surface
because the ventilation slots on the bottom of the unit will be blocked,
resulting in reduced lifetime from overheating. To assure adequate ventilation
for this product, maintain a spacing of 1 inch from the top and side of the TV
receiver and 2 inches from the rear of the TV receiver and other surfaces.
Also, make sure the stand or base you use is of adequate size and strength to
prevent the TV from being accidentally tipped over, pushed off, or pulled off.
This could cause personal injury and/or damage to the TV. Refer to the
Important Safety Instructions on the next page.
The Power button on this TV and your remote control puts the TV into a very
low-power standby mode but will not completely turn the power off. In order to
completely shut the power off, you will need to disconnect the power cord from
the outlet. The mains plug/appliance coupler is used to completely turn off
the device. If you prefer to completely turn off the device, you should
install the TV in a manner that allows you to disconnect the power cord when
desired.
Product Registration
Please register your TCL TV purchase on-line at
www.tcl.com. It will make it easier to contact you
should it ever be necessary. Registration is not required for warranty
coverage.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof
of purchase. Attach it here and record the serial and model numbers in case
you need them. These numbers are located on the product.
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment. Keep the apparatus at least 8 inches away from the human body.
Input | Signal Compatibility |
---|---|
Antenna/Cable | 480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats) |
Composite Video | 480i |
HDMI | 480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz |
For the best viewing experience, remove the energy guide label from the TV
front panel or TV screen before use.
Model No…………….
Purchase Date……..
Serial No…………….
Dealer/Address/Phone..
Important Safety Instructions
-
Read these instructions.
-
Keep these instructions.
-
Heed all warnings.
-
Follow all instructions.
-
Do not use this apparatus near water.
-
Clean only with dry cloth.
-
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
-
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
-
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
-
WARNING: Please refer the information on exterior bottom enclosure for electrical and safety information before installing or operating the apparatus.
-
WARNING: The mains plug is used as a disconnect device, the disconnect device shall remain readily operable.
-
When not in use and during movement, please take care of the power cordset, e.g. tie up the power cordset with cable tie or something like that. It shall be free from sharp edges and the like that can cause abrasion of the power cordset. When put into use again, please make sure the power cordset being not damaged. If any damages found, please look for the service person to replace the power cordset specified by the manufacturer or have the same characteristics as the original one.
-
No naked flame sources, such as lighted candles, should be placed on the apparatus.
-
Unplug this apparatus during lightning storms or when unused for long periods of time.
-
Only use attachments/accessories specified by the manufacturer.
-
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
-
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
-
For safe operation of the apparatus, observe these installation requirements:
Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall.
Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as newspapers, curtains, tablecloths or any other objects. Do not expose the apparatus to any external heat sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the device to high levels of humidity or to any possible sources of moisture. When disposing of used batteries from the remote control, consult local regulations regarding proper disposal. -
If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code, Part 1) provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See following example:
The
terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered
trademarks of Dolby Laboratories Licensing Corporation. Manufactured under
license from Dolby Laboratories. Confidential unpublished works. Copyright ©
2012-2020 Dolby Laboratories. All rights reserved.
FCC Information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit di erent from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
6-series include models (R635)
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Supplier Name: TTE Technology, Inc. (dba TCL North America)
Supplier Address: 1860 Compton Ave, Corona, CA 92881, USA
Supplier phone number and internet contact information:
1-877-300-9509
support.tcl.com/us.
Battery Caution & Disposal Information
- For best results, use alkaline-type batteries.
- Install only new batteries of the same type in your product.
- Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
- Do not mix old and new batteries.
- Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
- Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
- Batteries should be recycled or disposed of as per state and local guidelines.
- Do not dispose of batteries in fire.
ELECTRONICS RECYCLING INFORMATION FOR CONSUMERS
TCL strives to provide a high level of service to our customers and in the
communities, we serve and recommends that consumers always look for a
recycling or reuse alternative to throwing away televisions and other
electronics. We encourage customers to recycle end-of-life electronic devices
using one of the many convenient methods available today. In many states, TCL
has programs in place to enable consumers to drop off and recycle televisions
free of charge. For information on electronics recycling in all 50 states,
including drop-off locations, please visit the “Electronics Recycling” area of
the TCL USA website at www.tcl.com.
What’s in the box
What you need
For additional support , please see User Manual at:
support.tcl.com/us
Key things to know: A paid subscription or other payments may be required for
some streaming channels.
Channel availability subject to change and varies by country.
Step 1 Set up your TV
Ready for the step-by-step? You’re only minutes away from TV bliss!
Remove your TV from the box
Be careful, it’s heavy!
To mount your TV on a wall, skip to page 6.
To use the stand
A.To prevent damage to the screen, carefully place your TV on a soft,
cushioned surface.
B. Put the column of the stands into the TV, align the stands with the screw
holes located on the TV.
Secure the stands to the TV with four (4) screws. Optional
For 65” and 75” models, you have another option to mount the stands to the
middle of the TV bottom.
Warning:
Never place a television set in an unstable location. A television set may
fall, causing serious personal injury or death. Many injuries, particularly to
children, can be avoided by taking simple precautions such as:
– Using cabinets or stands recommended by the manufacturer of the television
set.
– Only using furniture that can safely support the television set.
– Ensuring the television set is not overhanging the edge of the supporting
furniture.
– Not placing the television set on tall furniture (for example, cupboards or
bookcases)
without anchoring both the furniture and the television set to a suitable
support.
– Not placing the television set on cloth or other materials that may be
located between the television set and supporting furniture.
– Educating children about the dangers of climbing on furniture to reach the
television set or its controls.
If your existing television set is being retained and relocated, the same
considerations as above should be applied.
Optional – To mount on a wall
(wall mount not included)
To mount on a wall
Preparation must be done before mounting your TV on a wall.
If you are mounting your TV to the wall, don’t attach the stands.
To mount your TV to the wall, purchase a VESA wall mount
55” Models| Purchase a VESA 300×300, 4 M6x20mm screws
65” Models| Purchase a VESA 300×300, 4 M6x20mm screws
75” Models| Purchase a VESA 400×300, 4 M6x20mm screws
The VESA number is the horizontal and vertical measurement of the mounting
holes. For example, 300X300 refers to the fact that the mounting measurements
are 300mm horizontally and 300mm vertically.
Follow the instructions that come with the wall mount.
Your wall mount must be able to bear a minimum of five times the TV’s net
weight to avoid causing damage.
Step 2 Power up
In this step, we’ll make sure all systems are GO!
Power your TV remote by inserting the included batteries.
Connect your power cable to the TV, then plug it in to the wall outlet.
Connect other devices by referencing port label and descriptions on the bottom
of page 8.
Power Tip!
Always replace depleted batteries with two same brand-new batteries from
the same manufacturer. Never use damaged batteries.
If your remote gets warm/hot during use, discontinue use and contact customer
support immediately at support.tcl.com/us.
Step 3 Grab your remote
The TV remote should feel right at home in your hand. We designed it to be
incredibly intuitive for watching TV and navigating on-screen menus.
Here’s a fun-fact about your Roku TV enhanced remote.
Using your remote’s voice search feature lets you search through the widest
selection of channels — by actor, title, or director.
Here’re some buttons you should know about.
Tip!* The button gives you easy access to picture settings, display options, and more. Try it on every screen!
A. POWER
B. BACK Return to previous screen
C. HOME Return to Roku Home screen
D. VOLUME Raise and lower volume
E. INSTANT REPLAY Replay the last few seconds of streaming video
F. OPTIONS View more options
G. RWD SCAN Rewind streaming video, scroll left one page at a time
H. FWD SCAN Fast forward streaming video, scroll right one page at a time
I. VOICE SEARCH Search content through your voice by holding down the
microphone button and waiting for the TV to prompt “Speak Now”
Step 4 Get to know your TV
A.STATUS LIGHT Glows when the TV is in standby, flashes when the TV is
busy, flashes once with each button press of the remote control.
IR RECEIVER Receives signal from the TV remote.
B. POWER and OPTIONS BUTTON
Press once to open the menu. Press and hold to turn off the TV.
C. POWER PORT Connect your TV to the power source with the included power
cable. D. ETHERNET Connect an Ethernet cable to your home Internet router
or switch.
E. RESET BUTTON Press once to restart your TV.
Press and hold for factory reset, and be careful, you will lose all your
settings!
F. HDMI®PORT Highest quality audio/video connection. Connect cable box,
Blu-ray player, gaming console, or other devices to your TV using HDMI
cables.
G. GHDMI eARC/ARC PORT Connect HDMI eARC/ ARC (audio return channel)
capable audio devices like sound bars or AV receivers.
H. ANTENNA/CABLE IN Connect an outdoor VHF/UHF antenna or Cable TV feed.
I. USB PORT Connect a USB device to access photos, music and movies.
J. AV IN adapter AV Input (analog audio/video). The AV Input can be used
to connect older devices that use analog audio/video outputs. Compatible
adapter (not included) connectsto the RCA cable (video – yellow and audio
-white and red) that you normally use to connect to that device.
K. HEADPHONE OUT Connect headphones or other external speakers.
L. OPTICAL (DIGITAL AUDIO OUT) Connect an optical cable to an external
digital audio system.
Step 5 Complete guided setup and activation
It’s the final stretch—hurray!
Let’s Connect
Your TV will automatically detect wireless networks in your area. Have your
network name and password handy and follow the easy on-screen instructions.
Your Roku account: Activate your TCL Roku TV using your computer,
smartphone, or tablet to link to a Roku account. You need a Roku account to
activate your TV and access entertainment across thousands of streaming
channels.
IMPORTANT: Roku doesn’t charge for activation support – beware of scams.
Roku accounts are free and while a valid credit card number is not required to
create a Roku account, saving your credit card information makes renting,
purchasing, and subscribing to entertainment from the Roku Channel Store fast
and convenient.
Once connected to your account, your TV will automatically update with the
latest software, and you can start streaming immediately. If you aren’t ready
to connect your TV to a wireless network, you can still use it as a regular
TV.
And setup is done…congratulations!
Continue using the remote to personalize your Home screen and channel line-up,
stream movies, and so much more. If you have an antenna or cable connection,
just click the tuner tile to watch broadcast TV channels. The fun has just
begun!
WE ARE READY TO HELP contact us first with any questions.
TCL SUPPORT : support.tcl.com/us 1-877-300-9509
Viewing 4K Ultra HD Content
4K Spotlight Channel
The Roku 4K UHD Spotlight channel features many movies and TV shows available
in 4K UHD resolution from streaming services such as Netflix, Prime Video,
VUDU, and more.
Key things to know: A paid subscription or other payments may be required for
some channels. Channel availability is subject to change and varies by
country. 4K content will not be available on all channels.
Next Generation 4K HDR Devices
With HDMI inputs supporting the latest HDMI standards, connect next-gen game
systems, Ultra HD Blu-ray and more to enjoy the highest-quality 4K high
dynamic range sources.
Upscale 1080p HD to 4K Ultra HD
Enjoy your favorite shows upscaled to near 4K Ultra HD quality with TCL
Creative Pro upscaling.
Connecting brings out your TV’s full potential!
Access thousands of streaming channels*.
Make any night a movie night*
Access more than 500,000 movies and TV episodes across major streaming
services like Netflix,Choose from free, rental, and subscription services.
Google Play, VUDU, and more.
Stream live news and sports
Choose from over 140 sports channels like ESPN and WWE Network. And stay up to
date with live news from channels like ABC News.
Explore your passions
In addition to popular streaming channels like SHOWTIME® and ESPN, your TCL
Roku TV alsooers hundreds of streaming channels to fuel your passions –
including fitness, cooking, religion, outdoors, international programming, and
much more.
Free movies, TV and more*
Stream hit movies, shows, live news, and more for free.Plus, add Premium
Subscriptions like SHOWTIME®,STARZ and dozens more on The Roku Channel.
Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel availability is subject to change.
TCL North America Limited Warranty
All LCD/LED Models.
What your warranty covers: Defects in materials or workmanship to the
original owner of this TCL product when purchased as new from an Authorized
Dealer of TCL brand products in the United States and packaged with this
warranty statement.
New LCD/LED Televisions (Non-Commercial Use) For how long after your
purchase:
- One (1) year from date of purchase for parts and labor for non-commercial use.
New LCD/LED Televisions (Commercial Use) For how long after your purchase:
- Six (6) months from date of purchase for parts and labor for commercial use.
- Commercial use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or other commercial purposes including rental purposes.
What we will do:
- At TCL North America’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your television, or (2) replace your television with a new or refurbished/remanufactured equivalent value product. The decision to repair or replace will be made solely by TCL North America. See “How to get service”.
How to get service:
- Ca111-877-300-9509.
- Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the unit’s date of purchase, place of purchase and model/serial number ready. The model/serial number information can be found on the back of your unit.
- A representative will troubleshoot your problem over the telephone. If it is determined that your unit requires service, the service location will be at the sole discretion of TCL North America based upon the TCL North America Limited Warranty Statement.
- At the sole discretion of TCL North America, television screen sizes 43″ and smaller will either be repaired at an Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured unit. At the sole discretion of TCL North America, television screen sizes 44″ or larger will either be repaired at an Authorized TCL Service Center or repaired in-home.
- If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TCL North America will pay for return shipping.
- Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is evidence that the product is within the warranty period must be presented to obtain warranty service.
- PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SSERVICE.
What your warranty does not cover:
- Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any additional information should be obtained from your Authorized Dealer).
- Installation and related adjustments, or damage resulting from installation.
- Damage resulting from non-approved installation methods.
- Signal reception problems not caused by your unit.
- Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty installation, or power line surges.
- Markings or images on the television’s panel resulting from viewing fixed images (including but not limited to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners, video games, or certain broadcast networks).
- A television that has been modified or incorporated into other products.
- A unit purchased or serviced outside the USA.
- A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished” condition or with
- Acts of nature or God, such as but not limited to earthquake or lightning damage.
- Special, incidental or consequential damages.
Product Registration:
Please register your TCL TV purchase on-line at www.tcl.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage.
LIMITATION OF WARRANTY
- THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO VERBAL OR WRITTEN INFORMATION GIVEN BY TCL NORTH AMERICA, ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTEE OR IN ANY WAY INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM TO VIEW THE MOST CURRENT VERSION.
How State Law relates to this warranty:
- Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
- This warranty gives you specific legal rights, and you also may have other rights that vary from state to
If you purchased your unit outside the United States or seek warranty coverage outside the United States:
- This warranty does not apply. Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not covered by this warranty. Costs of such service calls are the sole responsibility of the purchaser.
Broadcasting & Operating Environment
Broadcasting system| US System NTSC-M
ATSC standard (8VSB), QAM
---|---
Receiving Channels| VHF2-13
UHF14-69
CATV 14-36
14-36 (A)-(W)
37-59 (AA)-(WW)
60-85 (AAA)-(ZZZ)
86-94 (86)-(94)95-99 (A-5)-(A-1)
100-135 (100)-(135)
01 (4A)
Tuner type| Frequency synthesized
Operating Temperature| 5°C to 35°C (41°F to 95°F)
Operating Humidity| 20% to 80%, non-condensing
Storage Temperature| -15°C to 45°C (5°F to 113°F)
Storage Humidity| 10% to 90%, non-condensing
Troubleshooting
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
4K Picture Quality
- 4K picture quality is largely dependent on the Make sure your source content is 4K.
- To stream 4K, we recommend a broadband speed of 25Mbps for optimum
- For Cable, Satellite, Gaming Consoles, and Blu-Ray players, we recommend using “High-Speed HDMI cables.”
My picture is too small (black bars on the side)
- Play your movie/video and press the C) asterisk
- Select Picture Size, select the picture size of your preference.
How to install the Remote Control Mobile App
The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad.
- Download the Roku app to your phone or tablet through Google Play or iTunes.
- Simply search for “Roku App” and choose the Roku app by Roku Inc.
- Follow the onscreen prompts and you’re on your way!
How do I turn the Text-to-Speech (TTS) audio guide on or off?
- Press “*” key on the remote controller four times to turn the audio guide on or off.
Or
- Select “Settings” at home screen
- Select “Accessibility”
- Select “Audio Guide” and turn it on or off
Cannot connect to wireless network (WiFi)
Select the correct wireless network name and verify the password entered
(case sensitive).
Relocate the router from objects that interfere with performance (cordless
phones, baby monitors, etc.).
Reboot the router by disconnecting the power for more than 2 minutes and
reconnect.
Problems connecting my cable/satellite box or antenna through a coax
cable
- For best performance, use the HDMI connection. If not available, then:
- Make sure the cable connections to the TV and your device are securely fastened.
- Select cable/satellite box or antenna TV
- Select “start finding channels” and follow the on-screen instructions to perform a full channel scan.
What is the remote code for programming my Universal or Cable/Satellite box remote control
Providers | Codes for TCL Roku TVs |
---|---|
ATT U-verse | 1346 |
Charter 2 / Spectrum | 11756 |
Comcast 3 | 11756 |
DIRECTV | 11756 |
DISH | 1756, 535 |
Time Warner / Spectrum | 387, 1566, 268 |
Don’t see your provider listed, visit https://support.tcl.com/us-remote- codes
Need more help?
support.tcl.com/us
1-877-300-9509
STUNNING SOUND. MADE SIMPLE.
Complete your home theater with a TCL Sound Bar.
Offering a truly immersive home theater experience, TCL Alto Sound Bars provide stunning sound and simple setup. Available features including Dolby Atmos surround sound and exclusive RAY•DANZ technology for a wider soundstage deliver premium sound. With Roku TV Ready, you’ll enjoy smooth setup, easy access to sound settings, and compatibility with your TCL Roku TV remote.Learn more at TCL.com or visit your favorite retailer.
Copyright © 2020 by Roku, Inc. and TCL. All rights reserved.
Roku, Roku TV, and the Roku logo are trademarks or registered trademarks of
Roku, Inc. TCL and the TCL Logo are owned by TCL Corporation and under license
to TCL North America. Other brand and product names are the trademarks or
registered trademarks of their respective owners.
TTE Technology, Inc. (dba TCL North America)
1860 Compton Ave, Corona, CA 92881, USA
To read the End User License Agreement (for Roku TV), visit:
www.tcl.com/us/en/roku-tv/eula
Part No.: 70-R6RT73-QSG1H
Documents / Resources
| TCL
6-Series R635 4K Mini LED QLED Dolby Vision Smart Roku
TV
[pdf] User Manual
6-Series, R635, 4K Mini LED QLED Dolby Vision Smart Roku TV
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Read User Manual Online (PDF format)
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