TCL R-Series Portable Air Conditioner Instruction Manual

TCL R-Series Portable Air Conditioner

R-Series Portable Air Conditioner

The R-Series Portable Air Conditioner is a versatile and efficient cooling solution for your home or office. This product comes with a user manual that provides detailed instructions on installation, usage, and maintenance.

Register and Protect Your Purchase
Registering your product is easy, and it helps to protect your purchase. You can register online at register.tcl.com or by texting a photo of the camera icon to 71403. You can also add a TCL Protection Plan when you register your product to be covered from life’s mishaps.

Benefits & Description

• Extended Manufacturer Coverage: Extended parts & labor coverage for manufacturer defects.
• Priority Service: Free shipping and rapid turn-around time.
• Product Replacement: Free 1-time replacement if product cannot be fixed.
• TCL Parts & Service: Genuine TCL parts & factory certified service.
• No Deductible: $0 out of pocket expense.
• Accidental Damage Protection: Coverage for drops, breaks, and spills starts after 30 days.

*Extended service plans (i.e., Protect and Plus plans) are only offered in the United States (US). All TCL products continue to offer a limited consumer warranty in both the US and Canada. Please refer to the warranty section in this guide for additional details on warranty information.

Important Safety Instructions

Before installing and using your air conditioner, please read the owner’s manual carefully. Store this manual in a safe place for future reference. Your safety and the safety of others is very important to us. Please pay attention to all safety messages outlined in this owner’s manual.

WARNING: To reduce the risk of fire, electrical shock, or injury when using your air conditioner, follow the following basic precautions:

• Follow electrical requirements shown in the diagram below.
• Plug into a grounded 3 prong outlet. Do not remove the ground prong. Do not use an adapter. Do not use an extension cord.
• 60Hz, 115V AC outlet protected by a 15 amp time delay fuse or circuit breaker.

Electrical Requirements
The electrical ratings for your air conditioner are listed on the model and serial number label located on the front right side of the unit (when facing the front).

Model and Serial Numbers
Be sure to document your model and serial numbers for future reference. You can locate your 20 digit serial number underneath the bar code (right-hand side of the AC).

Usage Instructions

1. Find a suitable location for the air conditioner, ensuring that it is close to a grounded 3 prong outlet.
2. Remove the packaging and any protective coverings from the unit.
3. Install the exhaust hose and window kit according to the instructions provided in the user manual.
4. Plug in the air conditioner to a grounded 3 prong outlet.
5. Turn on the air conditioner and adjust the temperature settings as desired.
6. Clean the air filter regularly to maintain optimal performance.

Note: For more detailed usage instructions, please refer to the user manual provided with your product.

Register and protect your purchase

Register easily with your smartphone
Text a photo of the camera icon to 71403
Or register online at register.tcl.com
Need help? Visit photoregister.com/help or text HELP to 71403

Add a TCL Protection Plan when you register your product and be covered from life’s mishaps
Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the product you purchased does, so we’re offering you a special price on TCL Protection Plans when you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we’ll make sure nothing gets in the way of you enjoying your new product.

Benefits & Description:  PROTECT:  PLUS

• Extended Manufacturer Coverage
  Extended parts & labor coverage for manufacturer defects. : Up To 4 Years: Up To 4 Years

• Priority Service
  Free shipping and rapid turn-around time.: 3-5 Days : 3-5 Days

• Product Replacement
  Free 1-time replacement if product cannot be fixed:. :

• TCL Parts & Service
  Genuine TCL parts & factory certified service. :

• No Deductible
  $0 out of pocket expense. :

• Accidental Damage Protection
  Coverage for drops, breaks and spills starts after 30 days.

*Extended service plans (i.e., “Protect” and “Plus” plans) are only offered in the United States (US). All TCL products continue to offer a limited consumer warranty in both the US and Canada. Please refer to the warranty section in this guide for additional details on warranty information.

IMPORTANT SAFETY INSTRUCTIONS
Before installing and using your air conditioner, please read this owner’s manual carefully. Store this manual in a safe place for future reference. Your safety and the safety of others is very important to us.
Please pay attention to all safety messages outlined in this owner’s manual.

WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow the following basic precautions: ELECTRICAL REQUIREMENTS
The electrical ratings for your air conditioner are listed on the model and serial number label located on the front right side of the unit (when facing the front).

REGISTER YOUR APPLIANCE
You can register your appliance online by going to register.tcl.com
Be sure to retain your original sales receipt. A valid proof of purchase is required for all warranty claims.
Document your model and serial numbers here:

• Model #___
• Serial #___

You can locate your 20 digit serial number underneath the bar code (right hand side of the AC)

WARNING| Specific electrical requirements are shown in the diagram below. Follow the requirements below for the type of plug on the power supply cord.
---|---

Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.

| Wiring Requirements| Power Supply Cord
60Hz, 115V AC outlet protected by a 15 amp time delay fuse or circuit breaker.

RECOMMENDED GROUND METHOD
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the customer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.

FCC CAUTION
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. The distance between user and device should be no less than 20cm.

DO NOT RETURN TO STORE
WE ARE READY TO HELP contact us first with any questions
TCL SUPPORT: support.tcl.com/us
1-800-825-6747

BE CAREFUL WHEN REMOVING THE AIR CONDITIONING UNIT

INSTALLATION MANUAL—Important considerations
When compared with other refrigerants, R32 is more environmentally friendly. Please use this product as instructed. This refrigerant is flammable and may combust under certain conditions, however when this product is used as directed these risks are significantly reduced. Always consult with a trained professional when maintaining or repairing an air conditioner.

Warning

• Please read the manual before installing, using, or conducting maintenance.

• Do not use means to accelerate the defrosting process or to clean, other than those recommended by
  the manufacturer.

• Be aware that refrigerants may not contain an odor.

• Do not pierce or burn the appliance.

•  The appliance shall be stored in a room without continuously operating sources (for example: open flames, an operating ignition gas appliance or an operating electric heater).

• Please contact the nearest after-sale service center when maintenance is necessary. At the time of maintenance, the maintenance personnel must strictly comply with the Operation

• Manual provided by the corresponding manufacturer and any non-professional is prohibited to maintain the air conditioner.

• It is necessary to comply with the provisions of gas-related federal, state, and local laws and regulations.

• It is necessary to clear away the refrigerant in the system when maintaining or recycling an air conditioner by a trained professional.

Important Considerations

• The air conditioner you buy must be installed by professional personnel and the “Installation manual” is used only for the professional installation personnel!
• The installation specifications should be subject to our after-sale service regulations.
• When filling the flammable refrigerant, please use caution to avoid serious injury.
• A leak test must be done after the installation is completed.
• It is a must to perform the safety inspection before maintaining or repairing an air conditioner using flammable refrigerant in order to ensure that the fire risk is reduced to a minimum.
• Requirements for the total weight of filled refrigerant and the area of a room to be equipped with an air conditioner (are shown as in the following Tables GG.1 and GG.2)

The maximum charge and the required minimum floor area
m1 = (4 m3) x LFL , m2 = (26 m3)) x LFL, m3 = (130 m3 )x LFL
Where LFL is the lower flammable limit in kg/ m3,R290 LFL is 0.038 kg/ m3,R32 LFL is 0.038 kg/ m3.

For the appliances with a charge amount m1 < M = m2:
The maximum charge in a room shall be in accordance with the following :mmax= 2.5 x (LFL)(5/4) x h0 x (A)1/2
The required minimum floor area Amin to install an appliance with refrigerant charge M (kg) shall be in accordance with following: Amin = (M/ (2.5 x (LFL)(5/4) x h0)) 2
Where: mmax is the allowable maximum charge in a room, in kg;
M is the refrigerant charge amount in appliance, in kg;
Amin is the required minimum room area, in m2;
A is the room area, in m2;
LFL is the lower flammable limit, in kg/m3;
h0 is the installation height of the appliance, in meters for calculating mmax or Amin, 1.8 m for wall mounted;

Table GG.1 – Maximum charge (kg)

Table GG.2 – Minimum room area (m2)

Category

| ****

LFL

(kg/m3)

| ****

h 0 (m)

| Charge amount (M) (kg) Minimum room area (m2)
---|---|---|---
1,224 kg| 1,836 kg| 2,448 kg| 3,672 kg| 4,896 kg| 6,12 kg| 7,956 kg

R32

| ****

0,306

| 0,6| | 29| 51| 116| 206| 321| 543
1| | 10| 19| 42| 74| 116| 196
1,8| | 3| 6| 13| 23| 36| 60
2,2| | 2| 4| 0| 15| 24| 40

Installation Safety Principles

1. Site Safety
   Open Flames Prohibited Ventilation Necessary

2. Operation Safety
   Mind Static Electricity Open Flames Prohibited Must wear protective clothing and anti-static gloves Don`t use mobile phone

3. Installation Safety

4. Refrigerant Leak Detector

5. Appropriate Installation Location

The left picture is the schematic diagram of a refrigerant leak detector.

Please note that:

1. The installation site should be in a well-ventilated area.
2. The sites for installing and maintaining an air conditioner using Refrigerant R32 should be free from open fire or welding, smoking, drying oven or any other heat source higher than 548°C which easily produces open fire.
3. When installing an air conditioner, it is necessary to take appropriate anti-static measures such as wear anti-static clothing and/or gloves.
4. Installation or maintenance location should not be surrounded by obstacles or close to any heat source, flammable, and/or explosive areas or objects.
5. If the product suers refrigerant leak during the installation, all personnel should go out till the refrigerant leaks completely for 15 minutes. If the product is damaged, a professional must carry such damages product back to the maintenance station. It is prohibited to weld the refrigerant pipe or conduct other operations on the contaminated site.
6. The air conditioner unit needs to sit on a flat even surface.
7. It is necessary to avoid the places where there are other electrical products, power switch plugs and sockets, kitchen cabinet, bed, sofa and other valuables directly under the lines on two sides of the indoor unit.
8. Any ventilation openings of unit should be free from obstructions.

What’s in the Box

Note: Illustrations in this manual are for explanatory purposes only. Product design and aesthetics may vary.

Let’s Get Started!

Installation & Assembly Instructions
Step 1: Assemble and Attach the Exhaust Hose

• Extend both sides of the hose. (Fig. 1a)
• Screw on the hose inlet (Fig. 1b)
• Screw on the hose outlet (Fig. 1c)
• Attach the exhaust hose by sliding the hose inlet from the top down into the air outlet grille. (Fig. 1d)

Step 2: Window Slider Kit Installation
Parts Needed:

• A. Panel (x2)
• B. Panel with one hole
• C. Screw or plastic pin

Assembly

1. Slide Panel A into Panel B and and adjust to window width (use second Panel A if necessary). When sizing the window width, be sure that the window kit assembly is free from gaps when taking measurements. If necessary, cut Panel B down to size. Cut on the side opposite the hole.

2. Lock the screws into the holes that correspond with the width that your window requires to ensure that there are no gaps.

3.  Use the provided foam seal to fill in any gaps
   

4. Attach the hose outlet to the window slider kit.

How to Control Your AC

All the basics you need to know to stay cool!

Control panel
The control panel is on the top of the appliance and enables you to control it without the remote control.

REMOTE CONTROL

| On/Off
| Increase
| Decrease
| Timer
| Unit Switch
| Fan Speed
| Mode
| Swing
| Sleep

1. Power button – press the on the control panel or the remote control to turn the air conditioner on and off. Never turn the appliance off by unplugging from the power source. Always press the Power button, then wait for a few minutes before unplugging. This allows the appliance to perform a proper shutdown.

2. Cool Mode – press the  on the control panel or remote until the Cool mode is lit. Select the target temperature 18° – 32°(64°-90°) by pressing the or button until the corresponding value is displayed. Select the required fan speed by pressing the fan speed button.
   When in Cool mode, the selected temperature will decrease by 1° per hour in a 2 hour period. This new temperature will be maintained for the next 6 hours and then the appliance will turn off. The Sleep function can be canceled at any time during operation by pressing the “Sleep”, “Mode” or “Fan Speed” button.

3. Dry Mode – press the on the control panel or remote until the Dry symbol appears, “dh” will appear on the display. In this model, the default fan speed is low, and cannot be selected.

4. Fan Mode – press the on the control panel until the Fan symbol appears. You can then select you desired fan speed, either  High or Low .

5. Sleep Mode – press the Sleep button on the remote control (there is no sleep mode on the control panel). This function is useful when you are sleeping as it gradually reduces operation of the appliance. To set this function correctly, select the cool or dry mode as described above. Press the button. The appliance operates in the previously
   selected mode.
   When you choose the sleep function, the brightness of the screen is reduced and fan speed is lowered.
   The Sleep function maintains the room at optimum temperature without excessive fluctuations in either temperature or humidity with silent operation. Fan speed is always at Low, while room temperature and humidity vary gradually to ensure your comfort. The Sleep function cannot be set in Fan or Dry modes.

6. UVC Mode (Select Models Only) – Press  and hold the fan button for 3 second until the “UV Lamp” indicator turns on. To turn the UV function off, press and hold the fan button for another 3 seconds until the indicator turns off. Should any UV light be exposed, stop use immediately and contact customer service.

7. Clean Filter – To ensure proper maintenance, care, and performance, it is recommended that the filter is cleaned on a weekly basis. Simply remove the filter from the back of the unit by using your thumbs to press down on the filter tabs directly above the filter. Clean the filter with warm, soapy water. Dry thoroughly before replacing the filter. Once the filter is completely dry, place the filter back in the unit. For cleaning the outside of your product, only use mild liquid dish washing detergents and warm water. Be sure the cloth being used is only slightly damp (no oil residue permitted). Disconnect the unit from any power source before you start cleaning.

Note: The R Series only features one removable filter located at the top on the backside of the unit.

Setting the Timer using the control panel or remote control
Programming Start Up

• Turn on the appliance, choose the mode you want, for example cool, 72°F, high fan speed.
• Turn off the appliance.
• Press the Timer button, the Timer symbol on the screen will display 1-24 hours
• Press several times until the corresponding time is displayed.
• Wait about 5 seconds for the timer to activate, then the Timer indicator will be displayed on the screen.
• Press the Timer button again to cancel the timer and the Timer symbol will disappear.

Programming Shut Off –
When the appliance is running, press the CLOCK   button and the screen will display 1-24 hours.

• Press several times until the corresponding time is displayed.
• Wait about 5 seconds for the timer to activate, then the Timer indicator will be displayed on the screen.
• Press the Timer button again to cancel the timer and the Timer symbol will disappear.

TIPS FOR CORRECT USE
To get the best performance from your appliance, follow these recommendations:

• Close the windows and doors in the room to be air conditioned (Fig. 1). When installing the appliance semi-permanently, you should leave a door slightly open (as little as 1/2“) to guarantee correct ventilation.
• Protect the room from direct exposure to the sun by partially closing curtains and/or blinds to make the appliance much more economical to run (Fig. 2).
• Never rest objects of any kind on the appliance.
• Do not block the air inlet or outlet of the appliance.
• Reduced air flow will result in poor performance and could damage the unit (Fig. 3).
• Make sure there are no heat sources in the room.
• Never use the appliance in very damp rooms (bathroom for example).

Water drainage method
When there is excess water condensation inside the unit, the appliance stops running and shows “ ”. This indicates that the water condensation needs to be drained using the following procedures:
Man ual Draining

1. Power off and unplug the unit from power source.
2. Place a pan under the lower drain plug.
3. Remove the lower drain plug.
4. Water will drain out and collect in the pan.
5. After the water is drained, replace the lower drain plug firmly.
6. Turn on the unit.

Continuous drainage
When unit is running in Dry mode, you can use the method below for continuous drainage.

1. Power off and unplug the unit from the power source.
2. Remove the drain plug (Fig 1). Be cautious as some residual water may spill during this setup process.
3. Connect a drain hose (Fig. 2). Note: Drain hose is only included on select models.
4. The water can be continuously drained through the hose into a floor drain or bucket.
5. Turn on the unit.

Note: A standard garden hose will work for continuous draining. Garden hose is not included.

protection device to avoid excessive formation of ice. The appliance starts up again automatically when the defrosting process is completed.
| Probe Failure (sensor malfunction)| If this is displayed, contact customer service
| Full Tank (condensation reservoir full)| Empty the internal safety tank, following the instructions in the “End of season operations” paragraph.

Troubleshooting

Having trouble completing installation? Don’t worry, it’s usually an easy fix.

sure the air conditioner plug is pushed completely into the outlet
The fuse is blown/circuit breaker is tripped| Check the house fuse/circuit breaker box and replace the fuse or reset the breaker
Power Failure|

• The unit will automatically re-start when power is restored
• There is a protective time delay (approx. 3 minutes) to prevent damage to the compressor. For this reason, the unit may not start normal cooling for 3 minutes after it is turned back on.

The current interrupter device is tripped|

• Press the RESET button located on the power cord plug
• If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician

Air Conditioner does not cool as it should| Airflow is restricted| Change to make sure there are no curtain, blinds, or furniture blocking the air intakes of the air conditioner
The temperature control may not be set correctly| Lower the set thermostat temperature
The air filter is dirty| Clean the filter. See the Cleaning and Care Section of the manual

The room may be too warm

| Please allow time for the room to cool down after turning on the air conditioner
Cold air is escaping| Check for open furnace registers and cold air returns
The Cooling Coils are frozen| See “Air Conditioner Freezing Up” below
The air exhaust is detached from the appliance.| Reattach the air exhaust hose to the back of the appliance.
Air Conditioner is freezing up| Ice blocks the air flow and stops the air conditioner from cooling the room| Set the MODE to HIGH FAN or HIGH COOL and set the thermostat to a higher temperature
Remote Control is not working| The batteries are inserted incorrectly
The batteries may be dead|

• Check the position of the batteries
• Replace the batteries

Digital display reads “Ft”| the tank is full.| The drain cap must be removed from the rear of the appliance and the tank will need to be drained.

WiFi App Installation (Select Models Only) Must be a compatible WiFi model
Step 1: Download and Install the TCL Home App
Using the camera function on your smartphone, please scan the QR code below to be directed to the TCL Home page. If your phone does not have a QR scanner, download one from the app store or manually type in the URL below in your smartphone’s web browser. Then, download and launch the app.

https://tcl.link/homeplusapp
Note: The App only supports the 2.4 GHz WiFi band (all routers have a 2.4 GHz band).
Please connect to the 2.4 GHz band before you begin the app setup process.

Step 2: Create an Account
Once you have opened the app, select “Create account.” You will then be sent a verification code to your email. Input the code and continue.

Step 3: Add Your Device
Select the “Add Devices” button and follow the in-app instructions to complete the setup.

Troubleshooting
Having trouble completing installation? Don’t worry, it’s usually an easy fix.

TCL Home App loses connectivity to AC during setup

| Wireless router may be too far from AC| Relocate wireless router closer to AC.
Network error| Restart wireless router, AC, and mobile device.
TCL Home App cannot find AC| Network error|  Restart wireless router, AC, and mobile device.
App & AC are not on the same 2.4GHz channel| Confirm your device is connected to the 2.4GHz channel.
Router blocking TCL Home App| Verify App is not being blocked by the router’s firewall.
Incorrect WiFi Password| Reinput and verify WiFi password.
Unable to find or connect to Wireless Network| App may need permission to location| Give TCL Home App permission to Location in phone settings.

TCL NORTH AMERICA

LIMITED PRODUCT WARRANTY

What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL brand products and packaged with this warranty statement.

WARRANTY PERIOD (NON-COMMERCIAL USE):
Labor: Twelve (12) Months from the original date of purchase. Parts: Twelve (12) Months from the original date of purchase.

WARRANTY PERIOD (NON-COMMERCIAL USE):
Labor: Twelve (12) Months from the original date of purchase. Parts: Twelve (12) Months from the original date of purchase.

Commercial Use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or for other commercial purposes including rental purposes.
Should your TCL device prove to be defective in material or workmanship under normal use during the warranty period listed above, effective from the date of original consumer purchase of the product, TCL North America at its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an Authorized TCL Service Center, TCL is not responsible for the transportation costs to the Authorized TCL Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging and shipping of the unit. Units that are improperly packed and damaged during shipping are not covered under this limited product warranty. This limited product warranty is good only to the original purchaser of the product and effective only when used in North America. You must have your original purchase receipt or proof of purchase (bill of sale or receipted invoice) which states the condition of the unit (new, used), the unit’s date of purchase, place of purchase, and model/serial number.

HOW SERVICE IS HANDLED: Call 1-800-825-6747 and choose the appropriate prompt. Please have product type, model number, serial number, and ZIP code ready. Troubleshooting and prior approval from a TCL representative MUST occur before sending in your product for repair.

Product Registration Information
You can find the model number and serial number on a label on the back or side of the product. Register your product online at register.tcl.com.
NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/US TO VIEW THE MOST CURRENT VERSION.

THIS LIMITED PRODUCT WARRANTY DOES NOT APPLY TO:

1. Service calls to your home for delivery or pick-up, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct unauthorized repairs.

2.  Failure of the product to perform due to wireless signal reception problems not caused by your unit, or due to power failures or interruptions or inadequate electrical service.

3. Damage caused by transportation or handling, including damage during shipment from a Retailer (please contact your Retailer
   for assistance).

4. Damage caused to the product by accident, vermin, lightning, wind(s), fire, flood(s), or act(s) of God.

5. Damage caused by operating the product in a corrosive or wet atmosphere.

6. Repairs when your TCL product is used in other-than-normal, single-family household use, or contrary to the instructions described in the product User’s Guide.

7. Damage resulting from accident, alteration, misuse, abuse, neglect, insects, normal wear-and-tear, cosmetic damage, mishandling, power line surges, improper or faulty installation, or improper repair or maintenance. Improper repair includes the use of parts not approved or specified by TCL.

8. Markings or images on the product’s display panel.

9. Normal maintenance as described in the User’s Guide (including but not limited to cleaning or replacing filters, cleaning coils, or other normal maintenance).

10. Use of accessories or components that are not compatible with
    this product.

11. Products with altered, missing, defaced, unreadable, or removed serial numbers.

12. Changes in the appearance of the product that do not affect product performance.

13. Increases in utility costs and/or additional utility expenses.

14. Products purchased from non-authorized TCL resellers.

15. Products sold in any condition other than new from the original manufacturer or sold outside of North America.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

CONTACT INFORMATION:
TCL North America
1860 Compton Ave
Corona, California 92881
1-800-825-6747 www.tcl.com/us

Need more help?
support.tcl.com
1-800-825-6747
TCL and the TCL Logo are owned by TCL Corporation
and under license to TTE Technology, Inc.

References

• Photoregister | Help
• | TCL
• TCL Support
• TCL Support
• TCL USA | TVs, Sound Bars, Phones, Appliances
• TCL USA | TVs, Sound Bars, Phones, Appliances
• TCL Home App | TCL USA

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