DUCATI CITY CROSS-E Off Road Edition Electric Scooter User Manual

: June 6, 2024
: DUCATI

Table of Contents

Product and accessories
Function
Assembly
Recharging
Starting to use the product
Safety standards
Close and transport the product
Maintenance
Technical specifications
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DUCATI CITY CROSS-E Off Road Edition Electric Scooter User Manual

Product and accessories

Scooter
Manual
Accessories:
- Hex Wrench
- 2* screws
- Tyre inflation adapter
Battery charger

Function

Product Function

NOTE: the “right Brake handle (e-brake)” is only for German version, standard version has no Right brake handle.
Product Function

Function:

Power on by pressing button Press Power on button for 3 seconds.
Power off by pressing button Press Power off button for 3 seconds.
How to turn on/off light? After power on the e-scooter, press the button for 1 second, front light is turned on. Press again to turn off.
Brake – e-brake + disc brake, when brake, the rear light will be flashing.
How to change speed? After power on, default is the lower speed. Switch the speed by quick pressing two times the Power On/off button within 1 second.
Battery indicator
- 33v-36v One battery bar light
- 36v-37v Two battery bar light
- 37v-38.5v Three battery bar light
- 38.5v above All battery bar light Low voltage warning: the 1st battery bar flashing once voltage is lower than 33V
Low voltage warning mode: Under this mode, the speed limitless is 6Km/h.
Auto Cruise – Speed Cruise activated automatically after same speed for 10 seconds, then you can release the speed controller; press brake controller or press again the speed controller, scooter returns back to manual mode.
Speed Setting:
- White S <=6km/h
- Orange S<= 15km/h
- Red S<= 25km/h
Auto Power off – After 10mins without any operation, it will be powered off automatically

Function Fault:

Fault Code

| Instruction
---|---
E.1|

E-accelerator fault

E.2

| Battery voltage over 42V
E.3|

Battery voltage below 32V

E.4

| Output Current exceeds 14A

E.5

|

Motor Hall wire fault

E.6|

Motor stuck

E.7

| Motor phase line fault
E.8|

Front or Rear Light failure

Assembly

Fix the steering rod and open the parking bridge.
Set handle bars vertical. Using the hex wrench in the packing box to tighten the screws on handle bar.
After finishing, turn on the device to make sure everything works.

Recharging

Open the rubber cap.
Insert the charger plug.
When the battery is full,remove the charger and close the rubber cap.

ATTENTION

The red light on the power supply will turn green when charging is complete.

Starting to use the product

There is a risk of falling while using the device. We therefore recommend the use of a protective helmet and appropriate equipment.

Turn on the device and check the` battery charge level.
Place one foot on the footboard, keeping the other foot on the ground.
Gently press the accelerator, and when the device has reached a constant speed, place the other foot on the platform as well.
To slow down, release the throttle button. For stronger braking, use the brake lever on the left.
To turn or change direction, tilt slightly to the right or left and gently rotate the handle- bar.
Turn on the device and check the level battery.

Safety standards

Avoid driving in the rain.
Slow down on bumpy roads, sidewalks or other special road surfaces. On very uneven roads, please maintain a low speed (between 3,11 and 6,21 mph at most). Remaining flexi- ble on the knees makes it easier to adapt to bumpy roads.
Pay attention to doors or other obstacles in height.
Do not accelerate downhill.
Do not press the accelerator when walking beside the vehicle.
Pay attention to possible obstacles during the use of the device.
Drive calmly and concentrate, do not do stunts with the device.
Do not drive on the road.
Do not change direction abruptly at high speed.
Do not drive on water, mud or snow.
Do not climb on the device with a child.
It is forbidden to position yourself and concentrate your weight on the rear fender.
Do not touch the disc brake
Do not let go of the handlebar while driving.
Do not jump over obstacles and do not walk down stairs with the device. There is a risk of accidents and damage to the vehicle.
This device is for recreational purposes and is not intended as a passenger vehicle. Any vehicle travelling in public places is risky and potentially dangerous. Please strictly follow the instructions in this manual to guide the device in respect of your own safety and that of others.
It is also mandatory to comply with local and national laws for the use of this device.
You should be aware that when pedaling in a public area you are subject to strict rules but also to the risk of falls, collisions with pedestrians or other vehicles. As with other vehicles, the higher the speed, the longer the braking time. Emergency braking on a smooth surface can cause the device to slip, resulting in falls and injuries. It is therefore very important to adapt driving style and speed and to maintain an adequate safety distance from pedestrians or other means of transport.
Please respect pedestrians when driving the device. Avoid frightening pedestrians, especially children and the elderly. When overtaking a pedestrian, it is a good idea to slow down and pass as far away as possible.
The safety instructions in this manual must be strictly followed. The company cannot be held responsible for any injury or accident if the instructions are not followed.
Do not lend the device to anyone who has not been trained to use it and who is not wearing the appropriate protective equipment.
Always check the device before use, if you notice that any parts are damaged, that the battery has a very low charging capacity, that the tires are worn or inflated abnormally, or that there is a strange noise or malfunction please do not use the device and contact an authorized repairer

Close and transport the product

Switch off the appliance, open the locking system by turning the locking lever, bend the body of the scooter and attach the column lock to the mudguard lock.
Make sure that the locks are locked correctly.
To open the device, press the hook located on the column, then lift it up and lower the locking lever again.

Transport position

Transport position

Always carry your scooter with one or both hands from the handlebar stem.

Maintenance

Cleaning and storage
To clean the device it is necessary to use a soft and slightly damp cloth. If cleaning is more difficult than expected, you can use a toothbrush for stubborn dirt.

Caution: Do not use alcohol, petrol or other solvents, corrosive chemicals, otherwise the device may be damaged both in appearance and structure. Do not use high-pressure guns to clean the device. In general, when cleaning the device, make sure that it is switched off, that the charger cable is disconnected and that the rubber cover is closed.

When not in use, store the device in a dry place away from moisture. Do not store the device outdoors. Excessive exposure to the sun, heat or cold can damage the device and accelerate tire and battery wear.

In case of punctures, contact your tyre specialist.

For information, technical support and assistance, please visit www.ducatiurbanemobility.it

Battery maintenance

Do not use batteries other than the original model.
Do not touch the battery contacts and do not open the battery compartment. Do not place metal objects in contact with the battery. This may cause short circuits and damage the battery, or even injure or kill the user.
Only use the original charger. A different charger may damage the device or cause a fire.
Do not dispose of the battery in the household garbage. Follow local environmental regulations on recharging the battery after each use of the device will prolong its strength and performance.
Do not use the battery in extreme environments (-20° C; +50° C), as this may cause the battery to malfunction and even cause a fire hazard.
• Do not expose the battery to the sun for too long (e. g. , in the trunk of a car) and do not throw
it into a fire, as this may cause an explosion.
• It is necessary to fully charge the battery every two months to prevent it from compro- mising.
If you do not charge the battery for more than 4 months, the battery may be irreversibly
damaged.
• Only authorized repairers may change the battery. Don’t do it if you’re not a professional

Brake adjustment
If the brake is too tight, use the supplied key and turn it counterclockwise to release the brake cable pressure, then shorten the cable and tighten with the key. If the brake is too slow, do the opposite and extend the brake cable.

Brake adjustment

Use of inflation valves
If the device tires are deflated, you can use the valves to inflate them with a car tires pump or inflation system.

Use of inflation valves

Technical specifications

Index	Details	Parameters
Size	L × P × A	11834601216mm
When folded: L × P × A	1183460498mm
Weight	Article weight	18kg
Driving requirements	Maximum load	120kg
Minimum age	16 years old
Minimum height	120cm
Main specifications	Maximum speed	25km/h (varies according to soil and

ATTENTION

Treatment of the electrical or electronic device at the end of its life (applicable in all countries of the European Union and in other European systems with separate collection system)

This symbol on the product or on the packaging indicates that the product should not be considered as normal household waste, but should instead be delivered to a collection point approved for the recycling of electrical and electronic equipment (WEEE).
By ensuring that this product is disposed of properly, you will help prevent potential negative consequences for the environment and health that might otherwise be caused by its improper disposal.
Recycling materials helps conserve natural resources. For more detailed information about recycling this product, please contact your local city office, your local waste disposal service or the point of sale where you purchased it.

In particular, consumers are obliged not to dispose of WEEE as municipal waste, but must participate in the separate collection of this type of waste through two modes of delivery:

at municipal collection centers (also known as recycling depot), directly or through municipal collection services, where these are available;
at the point of sale of new electrical and electronic equipment. Here you can deliver very small WEEE free of charge (with the longest side less than 9,84in), while larger WEEE can be delivered in 1-on-1 mode, i. e. by delivering the old product when you buy a new one with the same functions.

In case of illegal disposal of electrical or electro-nickel equipment, the sanctions provided for by the current legislation on environmental protection may be applied (valid only for Italy).

ATTENTION

Treatment of spent batteries (applicable in all countries of the European Union
and in other European schemes with separate collection systems)

This symbol on the product or on the packaging indicates that the battery should not be considered normal household waste. On some battery types this symbol may be used in combination with a chemical symbol.

Chemical symbols for Mercury (Hg) or Lead (Pb) are added if the battery contains more than 0. 0005% mercury or 0. 004% lead.

By ensuring that batteries are disposed of properly, you will help prevent potential negative consequences for the environment and health that might otherwise be caused by improper disposal. Recycling materials helps conserve natural resources. In the case of products which, for safety, performance or data protection reasons, require a fixed connection to an internal battery/battery, it must only be replaced by a qualified service person.
Hand over the product at the end of its life to suitable collection points for the disposal of electrical and electronic equipment: this ensures that the battery inside the product is also treated correctly.

For more detailed information on how to dispose of the used battery or product, please contact your local municipal office, your local waste disposal service or the point of sale where you purchased it.

According to Legislative Decree 49/2014 the product is included in the EEE (electrical and electronic equipment) WEEE management (separate collection).

WARNINGS

Read the manual and instructions below in full before using the product.

Product name: Ducati Scrambler City Cross-E
Product type: Electric scooter
Year of production: 2020

Note: To recharge this electric scooter use ONLY the supplied charger labelled XHK-800B-4220 with the following output voltage: 42V, 2A.

Using another type of charger can damage the product or pose other potential risks.
Never leave the product to charge unsupervised.
The charging period of the product must not exceed four hours. Stop charging after four hours.
The product should only be charged at temperatures between 0 °C and 45 °C.
If charged at lower or higher temperatures, there is a risk that the battery will offer reduced performance, potentially resulting in damage to the product and personal injury.
The product must be used only at temperatures between -10 °C and 45 °C.
If used at lower or higher temperatures, there is a risk that the battery will offer reduced performance, potentially resulting in damage to the product and personal injury.
Store the product at temperatures between 0 °C and 35 °C (the optimum storage temperature is 25 °C)
Recharge and store in a dry and open place, away from combustibles (i.e. any flammable element).
Do not recharge in sunlight or near open flames.
Do not recharge the product immediately after use. Allow the product to cool for an hour before charging.
If you are away for a certain period of time, for example for holidays, and you entrust the device to a third party, leave it in a partially charged state (20-50% charge). Not fully charged.
The product is often supplied partially charged. Leave it in this state until it is ready to be used.

EC Declaration of Conformity (Machinery Directive)

The undersigned
Importer’s name: M.T. Distribution S.r.l.
Address: Via Bargellino 10, 40012 Calderara di Reno (BO), Italy

certifies

that the design and manufacture of this product

Product brand:	Scrambler Ducati
Item model number:	Scrambler Ducati City Cross-E
Product type:	Electric scooter

complies with the following directives:
Machinery Directive 2006/42/EC
MD Standard: Annexe I of 2006/42/EC, EN ISO 12100:2010,
EN 60335-1:2012+A11:2014+A13:2017
and therefore complies with the essential requirements of the Machinery Directive.
MD 2006/42/EC,
LVD (Low Voltage Directive) 2014/35/EU
EMC (Electromagnetic Compatibility Directive) 2014/30/EU

Name and address of the person authorised to sign the declaration and compile the technical file
Serial no.: DCMN20200600001 to DCMN20200607000

Name: Alessandro Summa
Position: CEO
Company: M.T. Distribution S.r.l.
Address: Via Bargellino 10, 40012 Calderara di Reno (BO), Italy
Date: 01/06/2020