DUCATI MG-20 Electric Folding Bike User Manual

DUCATI MG-20 Electric Folding Bike User Manual

Introduction

Overview

This manual is an integral and essential part of the electrically power assisted cycle (EPAC).

Before using the bike for the first time, it is essential that users read, understand and strictly observe the requirements outlined below.

M.T. Distribution shall not be liable for any damages caused and is in no way responsible for damages caused to property or persons when:

• the item is used incorrectly or in a manner that does not comply with the instructions of the user guide;
• after the purchase, the item is modified or tampered with in all or some of its components.

In the interest of technological development, the manufacturer reserves the right to modify the product in question without prior notice and without automatically updating this manual. For further information and to consult any updated versions of the manual, please visit www.ducatiurbanemobility.com

After-sales service

For any problem or request for clarification, please do not hesitate to contact the aftersales service team of your authorised dealer who has expertise and specialist knowledge and access to specific tools and original spare parts.

Legal note for use

Check and observe the highway code and local road regulations in force for cyclists on any restrictions for riders, who may use the product, and on the use of this type of product.

Visual representation of the safety warnings

To identify the safety messages in the manual, the following warning symbols will be used which serve to draw the reader’s/ user’s attention in order to ensure that the electrically power assisted cycle is used correctly and safely

Caution
This highlights the rules which should be observed to avoid damaging the EPAC and/or prevent potentially dangerous situations from arising.

DANGER

Residual risks
Highlights the presence of hazards causing residual risks, which the user must be aware of to prevent injury or damage to property.

Warnings on use and safety

General safety rules

Even if you are already familiar with the use of an electrically power assisted cycle, the instructions given below must be followed and the general guidelines for operating a motorised vehicle must also be observed.

It is important to take the time required to learn the basics of using the bike to avoid serious injury which could occur when first using it. Contact your dealer for advice on how to use the bike correctly or indications on contacting a suitable training organisation.

The company assumes no direct or indirect responsibility arising from misuse of the bike, failure to comply with both the highway code and the instructions in the manual, accidents or disputes caused by failure to comply with regulations or illegal actions.

This product must be used for recreational purposes. It cannot be used by more than one person at a time and must not be used to transport passengers.

Do not modify the intended use of the vehicle in any way. The item is not suitable for stunts, competitions, transporting objects, towing other vehicles or trailers.

The A-weighted emission sound pressure level at the rider’s ear is less than 70 dB(A).

CAUTION

Using the electrically power assisted cycle

All users must have read and understood the instructions and information outlined in the manual.

If, during assembly, any factory defects are detected, certain steps are unclear or issues with assembly or adjustments occur, do not ride the vehicle and contact your dealer or visit www.ducatiurbanemobility.com for technical support.

CAUTION

Risks associated with the use of the electrically power assisted cycle

Despite the application of safety devices, to ensure safe use of the electrically power assisted cycle, all the safety provisions reported in this manual must be observed.

Always maintain concentration while riding and do not underestimate the residual risks connected with use of the electrically power assisted cycle.

CAUTION

Responsibility

The rider is required to use the electrically power assisted cycle with utmost diligence and in full compliance with the road regulations and all cycling rules in force in the country of use.

It is important to bear in mind that when out in a public space or on the road, even when the instructions in the manual are observed to the letter, the rider is not immune to injury caused by infractions or inappropriate actions taken towards other vehicles, obstacles or persons. Misuse of the item or non- compliance with the instructions provided in this manual may cause severe injury.

Riders must also ensure that the electrically power assisted cycle is kept clean, in perfect working order and serviced. They must diligently carry out the safety checks which are their responsibility, as well as preserve all the documentation about product maintenance.

Riders must carefully assess any weather conditions which could make it potentially dangerous to use the electrically power assisted cycle.

This product is a vehicle, therefore, the faster is it goes, the longer the braking distance required. We, therefore, recommend moderating your speed and maintaining an adequate braking distance if you are riding in adverse weather conditions and/ or heavy traffic.

The braking distance increases on wet, slippery, muddy or icy roads and the tyre grip decreases significantly with the risk of the wheels skidding and loss of balance compared to dry roads.

It is, therefore, essential to ride the bike with greater care, maintain a suitable speed and safety distance from other vehicles or pedestrians.

Take extra care when riding on unfamiliar roads.

For your safety, we recommend wearing suitable protective equipment (helmet, knee and elbow pads) to protect yourself from any falls or injuries while riding the bike. When allowing others to use the bike, ensure that the rider wears the safety equipment and explain how to operate the vehicle. To avoid injury, do not allow other persons to use the item if they do not know how to use it.

Wear shoes before using the item.

The bike has been designed to allow the load of a maximum overall weight (rider and any load being carried) that does not exceed the value indicated in the product data sheet.

Avoid using the product, under all circumstances, if the total load transported exceeds the recommended weight to avoid the risk of damaging the integrity of the structural and electronic components of the bike.

The electrically power assisted cycle (EPAC), as specified in the provisions of the current reference standard EN 15194, is a means of transport intended to transport one person only

The transport of a passenger is only permitted within the framework of the regulations in force in the country where it is ridden regarding: the minimum age of the rider, maximum age of the passenger transported, provision of legally approved and authorised passenger transport devices.

It is the user’s responsibility to ascertain the suitability of the devices used for passenger transport in terms of construction characteristics, safety systems, anchoring systems and their installation and assembly on the electrically power assisted cycle based on its structure and within the permitted load limits (maximum load supported by the bike and by the luggage rack supplied, if present).

The user is also responsible for the provision and installation of devices used for the transport of objects and animals (e.g. luggage racks, luggage bags, storage baskets, etc.) in compliance with the legally approved and authorised provisions in the country of use and the limitations of the structure within the permitted load limits (maximum load supported by the bike and by the luggage rack supplied, if present).

CAUTION

The installation of accessories and equipment on the bike, not only affect the performance of the bike and how it is used, but can also cause damage if they are unsuitable, thus compromising correct operation and safety conditions during use.

For information on the supply and installation of equipment deemed suitable for the bike, please contact your authorised dealer or specialised operators.

Warnings for users

• The electrically power assisted cycle can only be used by adults and skilled teenagers.
• Do not take alcohol or drugs before riding the electrically power assisted cycle.
• This electrically power assisted cycle model is designed and built for outdoor use on public roads or cycle tracks.
• Do not solicit higher performance characteristics of the electrically power assisted cycle with respect to those for which it has been designed.
• Never ride the electrically power assisted cycle with any of its parts disassembled.
• Ride with both hands on the handlebars.
• Before use, replace any worn and/or damaged parts and check that the safety devices are working properly.
• Keep children away from plastic items (including packaging materials) and small parts that may result in suffocation.
• Supervise children to make sure they do not play with the product.
• Remove any sharp edges caused by misuse, breakage or damage to the item
• Pay special attention when using the product near pedestrians and make sure you slow down and signal your presence to avoid frightening them when arriving from behind.
• Assemble the item correctly.

CAUTION

How to use

The electrically power assisted cycle is a bicycle fitted with an auxiliary electric motor that is activated only when the pedals are turned.

The motor does not, therefore, replace the work performed by your leg muscles, but assists them so they work less hard by enabling the electrical and electronic components supplied with the product, i.e. the battery, handlebar controls, sensors and control electronics (control unit).

More specifically, the electric motor is powered by a battery and managed by a control unit that handles the delivery of power and additional thrust provided to assist the effort made by the rider when pedalling based on the real-time reading of values detected by a series of pedal-assist sensors. These sensors are positioned on the outside of the frame or inside the components themselves and are based on the control parameters entered by the user via the handlebar controls (Display).

In accordance with the provisions of European Directive 2002/24/EC, the electric motor supplied with the electrically power assisted cycle, is only activated to assist the user when pedalling and will be disabled upon reaching a speed of 25 km/h.

The electrically power assisted cycle has been designed and manufactured to be ridden outdoors on public roads and cycling paths, on both tarmacked surfaces and/or ground that is suitable for the specific technical and structural features of the bike.

Any changes to its construction may compromise the behaviour, safety and stability of the electrically power assisted cycle and may cause an accident.

Any other types of use, or any extensions of use beyond the one intended, do not correspond to the intended use attributed by the manufacturer and the latter, therefore, disclaims all liability for any resulting damage.

The autonomy of the battery supplied with the electrically power assisted cycle and, therefore, the relevant distance data estimated in km, may vary significantly depending on the specific mode of use (total load transported, how hard the rider pedals the bike, level of electric pedal assistance detected, how often the rider departs and restarts), the mechanical and electrical conditions of the product (tyre pressure and wear, battery efficiency level) and external influences (slopes and road surface, atmospheric conditions).

Before each use, carefully check that the brakes are working correctly and are not worn; check the tyre pressure, the wear of the wheels and battery charge status.

Regularly check that the tightness of the various elements secured by bolts. The nuts and all the other self-tightening parts can become loose so, these components need to be periodically checked and tightened.

Like all mechanical components, the item is subject to wear and tear. Different materials and components may react to wear or stress fatigue in a variety of ways. If the useful life of a component is exceeded, it could break unexpectedly and injure the user. Any cracks, scratches or changes in colour in areas subject to high levels of stress indicate that the life of the component has been reached and must be replaced.

CAUTION

Permitted speed

The maximum allowed legal speed is 25km/h.

The control unit has been configured to prevent any change to the maximum speed permitted.

Any changes to the control unit which have not been authorised by the manufacturer will exclude the latter from any liability related to injury caused to persons and/or damage to property, and will invalidate the bike’s warranty terms and conditions.

DANGER

Risk of injury

Ride at a speed and behave in keeping with your ability; never use the electrically power assisted cycle over 25Km/h as this could cause serious damage and injury to yourself or other people.

CAUTION

Place of use

• The electrically power assisted cycle can be used outdoors providing there are no adverse weather conditions (rain, hail, snow, strong wind, etc.).
• Maximum permissible temperature: +40°C
• Minimum permissible temperature: +0°C
• Maximum permissible humidity: 80%

The environment of use must present a flat, compact, smooth asphalted surface, without any holes or dips, free of obstacles and oil stains.

The place of use must also be well lit by either natural or artificial light in order to ensure that the route and controls of the electrically power assisted cycle can be viewed correctly (recommended lighting 300 to 500 lux).

Improper use and contraindications

The actions described below, which obviously cannot cover the entire range of potential possibilities of “poor use” of the electrically power assisted cycle, are to be considered strictly prohibited.

DANGER

It is strictly prohibited to:

Use the electrically power assisted cycle for uses other than the ones for which it has been manufactured.

Ride the electrically power assisted cycle if the rider’s weight exceeds the permitted limit.

Use the electrically power assisted cycle under the influence of alcohol or drugs.

Use the electrically power assisted cycle in areas at a risk of fire, explosions or in places with a corrosive and/or chemically active atmosphere.

Use the electrically power assisted cycle in adverse weather conditions (heavy rain, hail, snow, strong wind, etc.).

Use the electrically power assisted cycle in poorly lit areas.

Ride across or remain on uneven or rough ground (bumpy roads with potholes, depressions, obstacles, etc.) to avoid the risk of falls and injury to the rider and damage to the bike.

Charge the battery in an environment that is either too hot or insufficiently ventilated.

Cover the battery while its charging.

Smoke or use open flames near the charging area.

Perform any type of maintenance work with the battery connected.

Insert limbs or fingers between the moving parts of the bike.

Touch the brakes immediately after use due to high temperatures.

Allow the electric and electronic components of the electrically power assisted cycle to come into contact with water or other liquids.

Modify or change the bike and its mechanical and electronic parts in any way to avoid the risk of structural damage, com- promising efficiency and causing damage.

If any manufacturing defects occur or if any unusual noises or faults are detected, do not use the bike and contact your dealer or visit the www.ducatiurbanemobility.com website

Safety devices

It is strictly prohibited to modify or remove the safety devices for the battery, chain and other components installed on the bike, such as the warning and identification plates.

Packing list

• Pre-assembled DUCATI MG-20 E-BIKE

• Saddle + Seat post + Rear reflector (fig.A)
  

• Front mudguard (fig.B)
  

• Rear mudguard (fig.C)
  

• Rechargeable LED rear light (fig.D)
  

• USB charging cable for LED rear light battery

• Battery charger (fig.E)
  

• Allen wrench 4mm

• Battery lock/unlock key set (2 keys)

Product overview

1. Saddle
2. Seat post
3. Seat post clamp
4. Li-Ion Battery
5. Rear mudguard
6. Rear tyre
7. Rear wheel
8. Rear brake caliper (opposite side)
9. Rear brake rotor (opposite side)
10. Motor
11. Cassette
12. Rear derailleur
13. Kickstand (opposite side)
14. Chain
15. Chainring
16. Crank arm
17. Pedal
18. PAS – cadence sensor (opposite side)
19. Front mudguard
20. Front tyre
21. Front wheel
22. Front brake caliper (opposite side)
23. Front brake rotor (opposite side)
24. Fork
25. LED front light
26. Handlebar stem lock/unlock lever
27. Handlebar stem
28. Stem
29. Handlebar
30. Rear wheel brake lever (right side)
31. Shifter
32. LCD Display
33. Bell
34. Front wheel brake lever (left side) 35. Frame opening/closing mechanism
35. Rear reflector
36. Rechargeable LED rear light
37. Frame serial number

Technical data sheet

General information

sensor
Gear-shifting system| mechanical 6 speeds (1×6) – rear derailleur
Drivetrain| chain – chainring 44T – cassette 6 spockets (14-16-18-21-24-28T)
Frame| foldable, Magnesium Pressure Casting
Full speed| 25 km/h
Maximum load capacity (rider and load)| 100 kg

Electrical system

functions
Motor| 36V, 250W, IP54, rear wheel hub
Battery| Li-Ion 36V, 10.5Ah, 378Wh integrated into the frame and removable
Battery charger| Input: AC 100V-240V 2.5A (Max) – Output: DC 42V 2.0A (Max)
Battery charging time| 4/5 h

Dimensions and Weigths (± 5%)

Assembly

Carefully remove the bike from the packaging* and remove the protective material taking care not to damage the relevant aesthetic parts or force the cables and pre-assembled components.

*The bike must be removed from the packaging by two adults to ensure that it is not damaged and avoid the risk of injury and/or crushing.

After aligning the front of the frame with the rear part by rotating them around the coupling hinge pin, tighten the lever on the frame opening/closing mechanism as follows: turn the lever of the frame opening/closing mechanism (A) in the direction of the front part of the frame, being sure to insert the locking device (B) of the lever in its seat (C) and push the lever ensuring its tightening through the relative lock device.

By pressing the release button of the opening/closing mechanism (D), pulling and turning it in the direction of the rear part of the frame, it will be possible to fold the frame.

Positioning the handlebar stem

Raise the handlebar stem to the vertical position by holding the lock/release lever (E) in the lowered position and then tighten it by acting on the lock/release lever, turning it towards the handlebar stem.

Pressing the safety button on the handlebar stem locking/unlocking lever (F) it will be possible, by turning the lever downwards, to unlock and fold it.

Handlebar installation

Position the handlebars stem frontally, aligning it with the frame and front wheel by turning the relative fastening screws to the handlebar stem **(fig.A).

**

Using the wrench with a 4 mm hexagonal Allen insert, gradually and alternately loosen the four fixing screws of the front panel on the end of the handlebars stem (fig.B) by turning them anticlockwise until they can be removed (fig.C).

Place the handlebars centrally in the dedicated housing on the handlebars stem body (fig.D) and position the previously removed handlebars stem front panel in its original seat, inserting and tightening lightly (turning clockwise) and alternately the fastening screws to set the desired handlebars positioning.

Complete the installation of the handlebars by tightening the screws in the sequence indicated until they are fully tightened (fig.E).

Installing and positioning the seat post

Insert the seat post into the seat tube of the frame and, after positioning the saddle correctly, secure the seat post firmly using the special clamping device (seat post clamp) on the frame.

Loosen the quick-clamping seat post clamping mechanism (quick-release seat post collar), which secures the seat post to the frame’s seat tube, allowing the seat post to be pulled out and/or inserted until the desired saddle height has been achieved, taking care to make sure that the saddle is aligned with the centre line of the bike frame.

Complete the operation by tightening the seat post collar to ensure that the seat post is secured to the frame’s seat tube.

DANGER

Minimum insertion limit of the seat post

It is strictly forbidden to remove the seat post from the seat tube of the frame beyond the minimum insertion limit indicated on it in order to avoid the risk of structural damage on the cycle (frame and/or seat post) and run into serious injuries.

The seat post is deemed to be correctly and safely positioned inside the seat tube of the frame by inserting it so that no markings and/or graphic indication of the minimum insertion limit can be seen.

Rear light installation
The rear LED light supplied with the product, with built-in rechargeable battery with USB charging cable, can be installed on the seat post and manually activated and/or deactivated using the dedicated button on the light itself.

Mudguard installation (optional)

Pedals

Pedal opening

Grip the pedal body and turn it outwards.

Pedal closure

Press the pedal towards the crank arm and turn it inwards.

Pedal removal

Remove the pedal on the right side of the cycle using a 15mm wrench, turning it anticlockwise (turn in the direction of the rear wheel).

Remove the pedal on the left side of the cycle using a 15mm wrench, turning it clockwise (turn in the direction of the rear wheel).

Installing the pedals

Locate the right pedal (marked with the letter R) and left pedal (marked with the letter L). Install the right pedal (R) by inserting the threaded pin of the pedal into the corresponding crank arm on the right side of the bike and screwing it clockwise (turn it towards the front wheel) until it is tightened using a 15mm fixed wrench.

Install the left pedal (L) by inserting the threaded pin of the pedal into the corresponding crank arm on the left side of the bike and screwing it anticlockwise (turn it towards the front wheel) until it is tightened using a 15mm fixed wrench.

CAUTION

Battery key set
The product includes the exclusive supply of 2 wrenches uniquely associated with the key lock on the battery to allow relative locking to and/or unlocking from the frame.
Keep the keys in a safe place, taking care not to lose them as it would then not be possible to remove the battery from the frame.

Do not use the product while keeping the key inserted in the lock on the frame in order to avoid the risk of theft or accidental damage caused by any shocks.

CAUTION

Regularly inspect and check the correct tightening of the various bolted parts, fixing screws, quick-clamping mechanisms (quick-release) and through- axles, and also perform a general check to make sure that all parts are as expected.

The nuts and all the other self-tightening parts can become loose so, these components need to be periodically checked and tightened.

The values of the recommended tightening torques for fastening the specific components present on the product can be identified in correspondence with the relative elements.

A correct tightening torque (screws, bolts, nuts) is essential for safety. If not enough force is applied, the seal is not ensured. An excessive force can damage the threads or cause elongation, deformation or breakage of the fixing device. In both cases, a wrong tightening torque can cause losses of control and falls.

Where indicated, check that every screw is tightened to the specified torque.

After the first use, and then in a regular manner, recheck the tightening of each screw in order to ensure a safe fixing of components.

Verification of the correct tightening of the components through lever systems (quick clamping mechanisms), regulated by acting on the clamping nut and not on the locking lever of the mechanism, in the absence of technically precise indications of the relative values, can take place by testing that the relative component being fastened is not mobile and/or unstable if subjected to a forceful attempt at removal and/or extraction and by checking that the tightening lever has adequate resistance in the closing phase (such as to leave a mark on the palm of the hand used to tighten the lever, so-called “imprint on palm”) and, after closing, a considerable force is required to allow relative opening.

The possibility of moving the locking lever of the mechanism by exerting minimal manual pressure indicates an insufficient locking condition requiring further tightening of the adjustment nut.

CAUTION

Negative check

If, during assembly and commissioning, you should encounter factory defects, unclear steps or find it difficult to assemble some parts, do not ride the electrically power assisted cycle and contact your authorised dealer’s Service Centre or visit the website www.ducatiurbanemobility.com/assistance/ for support.

Battery

The electrically power assisted bicycle starts and powers its electrical and electronic functions through the lithium-ion battery supplied with the product, correctly recharged and installed.

Battery removal and insertion

The battery can be removed from the bicycle frame to prevent theft, to recharge it or to store it in optimal condition.

Insert the key supplied into the lock on the battery and, after turning the key clockwise to the release position, remove the battery from its seat by sliding it upwards using the relative handle supplied.

Insert the battery in its seat – integrated into the frame of the cycle – by securing it to the same by turning the key anti-clockwise until the locking position is reached. Check that the battery is correctly installed and secured by trying to pull it out and/or making sure that it is securely fastened to the frame and does not move.

CAUTION

Before using the electrically power assisted cycle for the first time, the battery must be fully charged using the battery charger supplied. The average time required to fully charge the battery, which varies depending on the battery’s remaining charge level, can be estimated to be up to 4/5 hours.

We recommend charging the battery with the specific battery charger after each use of the electrically power assisted cycle

Battery charge procedure

Only use the battery charger provided or an approved model with the same technical specifications, taking care to observe the same methods and precautions of use indicated on the charged or in the manual.

• A. Charging connector
• B. Network cable pin
• C. Battery charge state LED light

Make sure that the battery charger, the charging connector, the battery charger connector socket and the mains cable plug are dry.

Plug the battery charger’s charging connector into the battery charging connector socket, then connect the mains cable plug from the mains socket (220V-240V ~ 50/60Hz).

There is a red indicator light when the battery is charging. When the indicator light turns green, it signals that the battery charging cycle has been completed.

Unplug the battery charger’s charging connector from the battery charging connector socket and disconnect the mains cable plug from the mains socket to end the charging procedure.

CAUTION

Using a battery charger that differs from the one supplied, which is not suitable or approved, to charge the e-bike battery may damage it or involve other potential risks.

Never leave the e-bike unsupervised while it is charging.

Do not switch on or ride the e-bike during charging. Keep out of the reach of children during charging.

Do not place anything on top of the battery charger during use; do not allow any liquid or metal to get inside the battery charger.

The battery charger heats up during the battery charging cycle.

Do not charge the battery immediately after use. Allow the battery to cool down before charging it.

The item should not be charging for extended periods. Overcharging reduces battery life and poses additional potential hazards.

Do not allow the battery to completely discharge to avoid damaging it and causing it to lose efficiency. Damage caused by the battery being left uncharged for a long period is irreversible and is not covered by the limited warranty. Once the damage has occurred, the battery cannot be recharged (the battery must not be dismantled by unqualified personnel, as this could lead to electric shocks, short circuits or even major safety incidents). Charge the battery at regular intervals (at least once every 3-4 weeks), even if the electrically power assisted cycle has not been used for an extended period.

Charge the battery in a dry environment, away from flammable materials (e.g. materials that may burst into flame), preferably at an indoor temperature of 15-25°C, but never below 0°C or above + 45°C.

Carry out regular visual inspection of the charger and charger cables. Do not use the battery charger if it is damaged.

Autonomy and battery duration

The autonomy of the battery supplied with the electrically power assisted cycle and, therefore, the relevant distance data estimated in km, may vary significantly depending on the specific mode of use (total load transported, how hard the rider pedals the bike, level of electric pedal assistance detected, how often the rider departs and restarts), the mechanical and electrical conditions of the product (tyre pressure and wear, battery efficiency level) and external influences (slopes and road surface, atmospheric conditions).

The capacity and performance of the battery will decrease over time due to the electrochemical deterioration of the battery cells.

It is impossible to predict its duration with accuracy, since it depends above all on the type of use and stress to which it is subjected. To promote the longevity of the battery, it is advisable to store it in a

dry environment and protected from direct exposure to sunlight and preferably at an internal temperature of 15-25°C, but never lower than 0°C or higher than

• 45°C. Ideally recharge the battery at room temperature and avoid overload or its complete discharge during use and recharging the battery at regular intervals even if the electrically power assisted cycle is not used for a prolonged period (at least once every 3/4 weeks). Cold, in general, decreases battery performance. If used during the winter, the battery should be charged and stored at room temperature and inserted in the electrically power assisted cycle only shortly before it is used.

DANGER

Battery warnings

The battery consists of lithium-ion cells and chemical elements that are hazardous to health and the environment.

• Do not use the item if it emits odours, substances or excessive amounts of heat.
• Do not dispose of the item or the battery with household waste.
• The end user is responsible for the disposal of electrical and electronic equipment and batteries in compliance with all applicable regulations.
• Avoid used, defective and/or non-original batteries of other models or brands.
• Do not leave the battery near fire or heat sources. Fire and explosion hazard.
• Do not open the battery or take it apart. Do not strike, throw, or puncture the battery or attach objects onto it.
• Do not touch any substances leaking from the battery, as they are deemed hazardous.
• Do not allow children or pets to touch the battery.
• Do not overcharge or short-circuit the battery. Fire and explosion hazard.
• Never leave the battery unattended during recharging. Fire hazard! Never touch the charging socket with metal objects.
• Do not immerse or expose the battery to water, rain or other liquids.
• Do not expose the battery to direct sunlight, excessive heat or cold (for example, do not leave the item or battery in a car in direct sunlight for extended periods of time), or environments containing explosive gases or flames.
• Do not carry or store the battery with metal objects such as hairpins, necklaces, etc.
  Contact between metal objects and battery contacts may cause a short circuit resulting in physical injury or death.

Display

The electrically power assisted cycle is equipped with a control device located on the handlebars, an LCD display, powered by the battery supplied with the product, which allows the user to check the data and manage all the product’s electrical and electronic functions.

Overview of controls and symbols

1. Indicator light for residual battery charge
2. Front LED light activation indicator
3. Digital speedometer: instantaneous indicator of speed detected during use
4. System lights
5. Usage data display (TRIP – ODO – TIME)
6. Selected power assistance level indicator

Function description

Powering On/Off:
press the On/Off key to turn the LCD display on or off and to allow system activation or deactivation.

Selecting the Power Assistance Level:
briefly press the + or – button to increase or decrease the power assistance level provided by the motor.

There are between 1 and 3 selectable levels of pedal assist. Select level 1 to set the mode that provides the minimum power electric assistance provided by the motor.

Select level 3 to set the mode that provides the maximum power electric assistance provided by the motor.

Pressing the – key until level 0 is selected disables the activation of the power electric assistance.

Front light on/off:
press the + button for at least 3 seconds to turn the front light on or off.

Usage data display (TRIP – ODO – TIME):

briefly press the On/Off key to select and view in succession the specific usage data of the electrically power assisted cycle available relating to:

• TRIP = display of partial distance travelled
• ODO = display of total distance travelled
• TIME = display of usage duration data

Indicator light for residual battery charge level:

The battery charge level is shown on the display screen as a number of dashes between 0 and 10.

If there are 10 dashes, it means that the battery is charged to the maximum percentage defined and detected instantly.

Less dashes are shown to indicate a decrease in the battery charge level available and subsequent autonomy.

The individual dashes indicate the specific battery charge range detected at the time and do not necessarily indicated a percentage of the residual autonomy.

The level of the battery charging indicator may fluctuate depending on how the electrically power assisted cycle is being used, for example, when going up a slope, the level displayed can drop rapidly as there is a much higher battery consumption.

System lights:
see Chapter 12 of the Manual for information.

First start-up

Before using the pedal-assisted bicycle, in addition to verifying the state of charge and correct installation of the battery, to allow an adequate start-up and ensure efficient and safe use of the product, it is always appropriate to carefully check each part by carrying out the necessary adjustment of the related mechanical components, directly or with the support of specialized operators, see: adjustment and tightening of the saddle and seatpost channel, adjustment and tightening of the handlebar and handlebar attachment, adjustment of brakes, adjustment of gearbox, chain and gear lubrication, wheel and tyre pressure verification, general verification of the correct tightening of the fixing screws, quick release and through pins as well as a general check that all the parts are in order.

Saddle

The position on the bicycle is very important to ensure the optimal comfort when using the bike, correct pedalling and to avoid any safety problems.

It is, therefore, important that the saddle and the seat post are positioned and adjusted to suit the rider.

To adjust the height of the saddle, the clamp that secures the seat post in the frame must be loosened and either raised or lowered as needed, taking care not to pull it out beyond the limit indicated to avoid the risk of breaking the frame. Once the best position has been found in compliance with the precautions for extracting the seat post, secure it by tightening the relevant clamp until it is correctly tightened to prevent it from moving and/or becoming unstable.

Generally speaking, the best way to adjust the height of the saddle is to check that when your foot is placed on the pedal at its lowest point, your leg is almost completely extended.

To adjust the advancement and inclination (if present) of the saddle, loosen the relevant fastening system in the seat post bracket, allowing the desired position to be set, and then re-tighten the fastening system correctly to prevent play and movement.

Handlebar

To adjust the angle of the handlebars, loosen the clamp on the stem, rotate the handlebars until the desired position is reached and secure it by tightening the clamp until it can no longer be moved.

Brakes

The braking system installed on the product includes or mechanical disc brakes that can be activated on the front wheel and on the rear wheel via the respective levers located on the handlebars.

The brake lever on the right side of the handlebar activates the rear brake and stops the rear wheel whereas the brake lever on the left side of the handlebar activates the front brake and stops the front wheel.

The front and rear brake levers must be positioned and adjusted so they are comfortable to use and favour the natural position of the hand and fingers used to pull them, thus minimising the force and amount of time required to pull the brake lever whilst ensuring that the brake is applied evenly.

Brake levers installed are individually equipped with a device (cut-off sensor), which immediately electronically disconnects the drive action of the motor when the brake lever to which it is connected is operated.

Check the operation of the brakes with a low speed brake test (max 6km/h) in an obstacle-free zone.

As the brake pads on the callipers become worn and their thickness is reduced, the brake lever will have to be pulled further to exert the same braking force to compensate for this type of wear, the brake cable adjustment ring located behind the corresponding lever will need to be adjusted to restore optimal braking conditions; if the brake pads are very worn, they must be replaced.

Gear-shifting system and drivetrain

The cable gear change system supplied with the product is indexed and allows you to change the gear ratio and pedal stroke metrics by adjusting the control device on the handlebar, determining the sideways movement of the chain on the corresponding sprocket of the cassette installed on the rear wheel via the derailleur.

Make sure the gear change and its adjustment are correct and that the chain and drive gears are clean and properly lubricated.

Wheels and tyres

Check the correct centring, correct installation and tightening of the wheels.

Check the presence and correct installation of the reflectors.

Check the condition and state of wear of the tyres: there must be no cuts, cracks, foreign bodies, abnormal swelling, visible canvases and other damage.

Check the tyre pressure by referring to the specific range of minimum and maximum values shown on the side of the tyre (suitable pressure must be customised according to the weight being carried, the weather conditions and road surface).

Properly inflated tyres, in addition to improving wheel slip, reduce the risk of punctures and deterioration.

Storage, maintenance and cleaning

To ensure and maintain a good level of safety and functionality of the bike, it must be regularly checked and periodically serviced.

Some checks and servicing tasks can be carried out directly by the user or anyone who has basic mechanical skills, ability and access to the right tools.

Other operations require the expertise and specific tools of a qualified operator.

The dealer will be able to provide all the information about the checks which can be carried out directly by the user and suggest which routine maintenance tasks should be periodically carried out based on how frequently the bike is used and the conditions of its use.

All the maintenance operations must be performed with the battery detached and the bike resting on the kickstand. The different parts that make up the bike are subject to various types of wear from use.

In particular, the following components should be regularly checked and serviced: tyres, wheels, brakes, gear-shifting system, chain and frame.

The tread of the tyres installed on the bike is liable to be consumed which can be accentuated by how and where it is used. The rubber of the tyres also tends to harden over time.

The correct pressure of the inner tube in the tyres should be constantly checked to reduce the risk of punctures, limit deterioration and ensure safer use and performance of the bike.

Periodically inspect the state of wear and ageing/deterioration of the tyres and replace the tyres, if necessary, with ones that have the same characteristics.

The integrity of the rims supplied with the bike must be constantly checked to make sure that they are not deformed, cracked or dented and/or show any other signs of corrosion and damage that require them to be replaced for safety reasons.

To ensure the maintenance of a good level of operation of the brakes, in addition to regularly checking the state of wear and integrity of the discs and callipers, periodically replace the brake pads installed on the relative callipers to reach a thickness of not less than 1mm.

If the bike is fitted with mechanical disc brakes, the state of wear and tear of the steel cables on the inside the braking system sheaths must be periodically checked and replaced to prevent the risk of breakage.

If the bike is fitted with hydraulic disc brakes and there is a decrease in braking efficiency, the mineral oil in the hydraulic system circuit must be drained and replaced.

The correct functioning of the electrically power assisted cycle transmission is guaranteed by adequate maintenance and adjustment of the relevant components.

The gear-shifting system cable supplied with the product, which undergoes constant stress during use and operation as a result of mechanical tension, may easily lose its adjustment setting. The correct operating conditions of the indexed rear derailleur are guaranteed by adjusting the derailleur (stop screws) and adjusting the gear change cable.

The chain and the relevant drive gears are subject to wear due to use and must be regularly cleaned and lubricated with specific products (drip or spray, dry or wet) adapted to the season and methods of use of the product and periodically replaced in order to guarantee their integrity and ensure they run smoothly and quietly.

Lubricate the parts in question only after they have been properly cleaned and degreased.
Then, remove any excess lubricant if oily lubricants have been used.

The bike frame must be inspected regularly to exclude the presence of any signs of cracking and/or so-called “material fatigue” so that any intervention required to reduce and/or eliminate the risk of damage and/or breakage can be promptly performed.

Each part of the fastening mechanisms on the bike should be carefully inspected and a preventive and periodic general check performed of the correct tightening of the selftightening nuts and fastening screws which may lose their efficiency through use and over time.

CAUTION

All the controls must be checked to ensure they work correctly after every routine maintenance intervention.

Maintenance notes

Every maintenance job must take place with the battery disconnected.

During each maintenance phase operators must be equipped with the necessary accident prevention equipment. The tools used for maintenance must be suitable and good quality.

Do not use petrol or flammable solvents as cleaning agents but always use nonflammable and non-toxic solvents. Limit the use of compressed air as much as possible and protect yourself with goggles with side shields.

Never use naked flame as a means of lighting when carrying out checks or maintenance work.

After each maintenance or adjustment job ensure that no tools or foreign bodies remain inside the organs of movement of the assisted pedal bike.

This manual does not provide in-depth information regarding disassembly and extraordinary maintenance, as these operations must always be carried out exclusively by the authorized dealer’s Support Service personnel.

The Assistance Service is able to provide all the indications and to respond to all the requests to take care of and keep your pedal-assisted bicycle perfectly efficient.

CAUTION

Cleaning
Cleaning the electrically power assisted cycle is not only a matter of decorum, but also allows any defects to be detected immediately.

The battery must be detached and removed in order to wash the bike, preferably using a sponge and/or a soft cloth and water, with the possible addition of a specific neutral detergent and taking particular care when handling the electronic parts.

It is strictly forbidden to aim pressurised water jets at the various electrical parts, the motor, display and battery. After washing, it is important to dry all the washed components, as well as the frame and the braking surfaces with a second soft cloth and/ or dry completely with low pressure compressed air and check that no residual moisture has remained on the electrical components.

If there are stains on the body of the scooter, wipe with a damp cloth. If the stains persist, apply neutral soap, brush out with a toothbrush, then wipe with a damp cloth.

Do not clean the items with alcohol, petrol, paraffin or other corrosive or volatile chemical solvents to prevent severe damage.

DANGER

All the cleaning operations of the electrically power assisted cycle must be performed with the battery removed.

Water seeping into the battery may cause damage to internal circuits and risk of fire or explosion. Should you suspect that water may have entered the battery, stop using the battery immediately and return it to your dealer’s after-sales service for checking.

Preservation and storage

If the electrically power assisted cycle needs to be stored and will not be used for extended periods of time, it must be kept in a dry, cool, closed space, that is ventilated if possible. The following operations should also be carried out:

• Carry out a general cleaning of the electrically power assisted cycle.
• Remove the battery supplied with the electrically power assisted cycle from its housing; use the key or switch (if present) to deactivate it, store it in a dry environment, away from flammable materials (for example materials that may explode in flames), preferably at an internal temperature of 15-25 °C (the temperature must never drop below 0 °C or exceed + 45 °C), and perform periodic charging cycles to prevent the voltage level of the same from dropping excessively, which may cause damage and loss of efficiency.
• Protect exposed electrical contacts with antioxidant products.
• Grease all surfaces not protected by anti-corrosion paints or treatments.

CAUTION

Do not keep or store the bike outdoors or inside a vehicle for a prolonged period of time.
Excessive sunlight, overheating, and excessive cold accelerate tyre ageing and jeopardize the life of both the item and the battery. Do not expose it to rain or water or immerse it in water to wash it. Lifting

The weight of the electrically power assisted cycle means it must be lifted by two adults taking extra care to avoid the risk of personal harm (crushing and injury) or damage to property (knocks and impacts).

DANGER

Transportation
To ensure the safe transport of the pedal-assisted bicycle, inside the passenger compartment of the vehicle used for transport or outside (e.g. bicycle carrier), in addition to providing for the preventive removal of the battery and the accessory components installed on it, perform the relative anchoring through the use of appropriate fastening materials (bands or cables) and coupling devices in good condition and installed so as not to damage the frame, cables and other parts of the product.

It is the user’s responsibility to ascertain the suitability of the equipment used to transport the bike by fitting and installing devices (e.g. bike racks) in accordance with the legal requirements of the country in which it is ridden.

CAUTION

The manufacturer is not liable for any breakages caused by lifting and/or transporting the electrically power assisted cycle after delivery

Connections diagram

Troubleshooting

to let it return. Replace with new brake lever
Accelerator fault| Accelerator cable, accelerator or connector is broken/damaged| Replace with new cable, accelerator
Connectors between accelerator and controller are not well connected| Reconnect well
Motor fault| Motor is not working| Replace with new motor
Cables or connector is broken/damaged| Replace with new cable
Motor hall cable is not connected well or connected wrong| Reconnect well
Controller fault| Controller is broken| Replace with new controller

Liability and general terms of warranty

The rider assumes all liability for any injury when not wearing a helmet or other protective devices. The driver must respect current local regulations regarding:

1. the minimum age allowed for the rider,
2. restrictions on the types of drivers who can use the product
3. all other regulatory aspects

The driver must always keep the product clean and in a perfect state of efficiency and maintenance, diligently perform the safety checks he/she is responsible for as described in the previous section, not tamper with the product in any way and keep all the maintenance documents.

M.T. Distribution shall not be liable for any damages caused and is in no way responsible for damages caused to property or persons when:

• the item is used incorrectly or in a manner that does not comply with the instructions of the user guide;
• following purchase, the item is modified or tampered with in all or some of its components.

In case of malfunction of the product for reasons not attributable to improper behaviour of the rider, and in case you want to consult the general terms of warranty, please contact your dealer or visit the website www.ducatiurbanemobility.com

The Legal Guarantee never covers any Product faults or malfunctions caused by accidental events and/or events attributable to the Purchaser, or due to use of the

Product in non-compliance with its intended use and/or with the provisions of the technical documentation attached to the Product, or due to failure to regulate mechanical parts, the natural wear of consumable materials, or due to assembly errors, lack of maintenance and/or use of said product in non- compliance with the instructions.

For example, the following are to be considered excluded from the statutory guarantee regarding products:

• damage caused by impacts, accidental falls or collisions, punctures;
• damage caused by use, exposure or storage in an unsuitable environment (e.g. presence of rain and/or mud, exposure to humidity or excessive heat, contact with sand or other substances);
• damage caused by failure to adjust for road use and/or maintenance of mechanical parts, mechanical disc brakes, handle- bars, tyres, etc.; incorrect installation and/or assembly of parts and/or components;
• the natural wear and tear of consumable materials: mechanical disc brakes (e.g. pads, callipers, rotors, cables), tires, stands, gaskets, bearings, led lights and bulbs, kickstand, knobs, mudguards, rubber parts, wiring cable connectors, grilles and stickers, etc.;
• improper maintenance and/or improper use of the bike battery;
• tampering with and/or forcing parts of the product;
• incorrect or inadequate maintenance or alteration of the product;
• improper use of the product (e.g.: excess load, use in competitions and/or for commercial or rental activities);
• maintenance, repairs and/or technical interventions on the product carried out by unauthorised third parties;
• damage to the products resulting from transport, if carried out by the purchaser;
• damage and/or defects resulting from the use of non-original parts.

We recommend that you consult the most up-to-date version of the warranty terms and conditions available on the website www.ducatiurbanemobility.com/assistance/

Information on disposal

CAUTION

Handling of the electrical or electronic device at the end of its service life (applicable in all European Union countries and in other European systems with separate collection systems)

This symbol on the product or packaging indicates that the product should not be considered as normal household waste, but should be taken to a facility authorised to dispose of waste from electrical and electronic equipment (WEEE).

By ensuring the item is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which may otherwise be caused by inappropriate disposal. Recycling materials will help to preserve natural resources.

For more detailed information about the recycling and disposal of this item, you can contact the local waste disposal service or the point of sale where you purchased it.

In any case, disposal must be carried out in accordance with the legislation in force in the country of purchase.

More specifically, consumers must not dispose of WEEE as municipal waste, but must dispose of this type of waste separately, in one of two possible ways:

• By taking it to municipal collection centres (also called eco-collection centres or recycling facilities), directly or through the collection services of municipal companies, where available.
• By taking it to shops selling new electrical and electronic equipment.

Here, very small items of the WEEE type (with the longest side less than 25 cm) can be left free of charge, while larger ones can be left on a 1-for-1 basis, i.e., you can leave the old item when you buy a new one having the same function.

Moreover, the 1-on-1 mode is always guaranteed when the consumer purchases a new EEE, regardless of the size of the WEEE.

In the event of improper disposal of electrical or electronic equipment, the specific sanctions provided for by current legisla- tion on environmental protection may be applied.

If the WEEE contains batteries or accumulators, they must be removed and subjected to specific separate collection.

CAUTION

Treatment of spent batteries (applicable in all countries of the European Union and in other European systems with separate collection system)

This symbol on the product or packaging indicates that the battery pack should not be treated as normal household waste. On some types of batteries, this symbol may be used in combination with a chemical symbol.

The chemical symbols for mercury (Hg) or lead (Pb) are added if the battery contains more than 0.0005% mercury or 0.004% lead.

By ensuring that the batteries are disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which may otherwise be caused by inappropriate disposal. Recycling materials will help to conserve natural resources.

In the case of products which, for safety, performance, or data protection purposes require a fixed connection to an internal battery, said battery should only be replaced by qualified service personnel.

Deliver the product at the end of its service life to collection centres suitable for the disposal of electrical and electronic equipment: this ensures that the battery inside it is also treated correctly.

For more detailed information about disposal of the dead battery, contact the local waste disposal service or the shop where it was purchased.

In any case, disposal must be carried out in accordance with the legislation in force in the country of purchase.

Contents Instructions translated from the original Italian.

Thank you for choosing this product. For information, technical support, assistance or to consult the general terms of the warranty, please contact your dealer or visit website www.ducatiurbanemobility.com

References

• Homepage - Ducati eMobility
• Assistance - Ducati eMobility
• Homepage - Ducati eMobility
• Assistance - Ducati eMobility
• Assistenza per e-bike e monopattini elettrici | Ducati eMobility
• Homepage - Platum
• E-bike e monopattini - Urban e-Mobility

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