Supra Bluetooth iBox Keyboxes User Guide

June 6, 2024
Supra

Supra Bluetooth iBox Keyboxes
User Guide

Introduction

The Supra iBox BT LE and iBox BT are electronic key boxes that are placed on listings and hold the listing’s keys. The iBox BT LE and iBox BT can be accessed using Supra eKEY®, ActiveKEY®, DisplayKEY, or XpressKEYTM. For information on operation refer to the user instructions provided with your key or go to the Customer Support page on www.suprakey.com.
The iBox BT LE and iBox BT key boxes use Bluetooth® or infrared technology to communicate with Supra keys. When interacting with the key boxes, the distance between the key and key box should be less than three feet when using Bluetooth, or less than a foot when using infrared. Direct sunlight can interfere with infrared communication, so you may need to shade the area between the key box and key.

Key Container

These key boxes have a large key container and can hold several listing keys or gate cards. To prevent possible sticking of the key container, verify all items are positioned well inside the key container before closing. Do not place any keys, cards, or other items on the back of the key container. If you are a listing agent, always make sure you have a spare set of keys before closing the key container. To close the key container, turn it so the compartment holding the keys is facing you. Insert the key container into the bottom of the key box and push up on the key container until it clicks and latches.

Figure 1. Supra iBox BT LE

Shackle

The shackle removes easily in one step. After performing the release shackle process using your key, hold the key box and push down firmly on the top of the shackle, then pull up on the shackle to completely remove it. To replace the shackle, line up the shackle with the key box and push it down until it clicks into place.

Battery

You do not need to replace the battery in the iBox BT LE or iBox BT because it uses a long-life lithium battery. No maintenance is required and the battery is designed to last the life of the product — a minimum of six (6) years.
When removing the key box shackle, your key will display the current key box battery level. The battery level is also sent to the Supra data center and can be viewed on SupraWEB.

iBox BT LE and iBox BT Care

  • Always hang the key box in a vertical position and place it where moisture from rain or snow cannot run into the key container. Avoid hanging the key box where sprinklers or faucets will spray the key container.
  • The iBox BT LE and iBox BT are designed to operate in temperatures ranging from -40°F to 185°F.
  • In extremely hot climates, place the key box in the shade to prevent it from becoming too hot, which may reduce battery life.
  • In extremely cold weather conditions, place the key box where it can be protected from precipitation.

FCC

United States (FCC)
This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canada (IC)
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
European Union (CE)
This Class B digital apparatus conforms to the requirements of the following EU directives:

  1. R&TTTE Directive (1999/5/EC)
  2. WEEE Directive (2002/96/EC)

Australia / New Zealand This apparatus fully complies with ACMA requirements and is C-Tick marked.

© 2020 Carrier. Supra, ActiveKEY, and likely have registered trademarks of Carrier. All rights reserved. Other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
10103303P1 Rev. F

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