supra eKEY App Compatible Devices Instructions
- June 10, 2024
- Supra
Table of Contents
Instruction Manual
eKEY App Compatible Devices and Software Requirements
To ensure that your Supra eKEY app is functioning optimally, please review the following guidance. Supra makes no guarantee that all mobile devices will work perfectly with our system, but we take commercially viable steps to ensure that the eKEY app functions with popular phones and current operating systems.
Supra recommends that eKEY app users have a high-quality, reliable product 2 to 3 years old or newer; ensure the phone has the latest operating system and app version; and take care that the phone is supported by the manufacturer and continues to receive security updates. As a best practice, we recommend that you update your device’s operating system whenever prompted to do so to improve the device’s overall performance and access the latest features.
Android OS
Requirements:
- Phones or tablets with OS 8 or newer
- A cellular data plan (preferred) or Wi-Fi connection
- The current eKEY application downloaded to the phone or tablet
Example phones tested:|
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Google™| Pixel 6
Motorola™| Moto G
Samsung®| Galaxy S20, S21
Apple ® iOS
Requirements:
- Phones or tablets with iOS 12 or newer
- A cellular data plan (preferred) or Wi-Fi connection
- The current eKEY application downloaded to the phone or tablet
Example phones tested:
Phone| iPhones 11, 12, 13
Because there are so many different Android devices, we are unable to provide
a list of specific devices supporting the eKEY app. We have found that some
“budget” devices struggle with modern Bluetooth ® communication, processing
speed, and multitasking.
Some of these devices include, but are not limited to:
- Samsung Galaxy A series
- Samsung Galaxy J series (discontinued)
- Several LG versions (LG no longer makes mobile phones)
eKEY App
Supra is continually updating the eKEY app to improve performance and provide new features. We recommend that you turn on automatic app updates on your device to ensure that your eKEY is functioning optimally. If you prefer manual app updates, please visit the App Store or Google Play frequently to check for the newest version of the Supra eKEY app:
Supra eKEY on the App Store
(apple.com)
Supra eKEY® – Apps on Google
Play
© 2022 Carrier. All rights reserved. Supra is a part of Carrier.
Documents / Resources
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supra eKEY App Compatible
Devices
[pdf] Instructions
eKEY App Compatible Devices, App Compatible Devices, Compatible Devices,
Devices
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