Supra How to Change the Shackle Code Using the Ekey® App Instructions
- June 6, 2024
- Supra
Table of Contents
Supra How to Change the Shackle Code Using the Ekey® App
Open a Supra® iBox BT or iBox BT LE with your AndroidTM or Apple® Device
To open a Bluetooth® keybox
- Open the Supra eKEY app and tap the Obtain Key icon on your device.
- Press up on the bottom of the keybox to turn on its Bluetooth®. A red-purple light on the keybox lens flashes to show the Bluetooth is on and ready. *If you are using an eKEY Fob, do not turn the Bluetooth on. Instead, point the eKEY Fob at the keybox lens.
- After entering a 4-digit PIN, the eKEY app will start communicating with the keybox.
- When eKEY app displays “Success!,” press up on the bottom of the keybox to release the key container.
Keybox lens
Press up until the red light flashes to turn on the Bluetooth
All Apple products must use an eKEY Fob to communicate with iBox BT keyboxes.
How to Change the Shackle Code using the eKEY® App
Open the shackle first to change the shackle code.
Open the Shackle
- Open the eKEY app.
- Tap the Open Shackle icon.
- Enter the 4-digit shackle code.
- Tap a Reason for shackle release.
- If you are using an eKEY Fob, point it at keybox lens.
- For Bluetooth, press up on the bottom of the keybox to turn it on. For infrared, turn on the eKEY Fob and point it at the lens on the keybox.
- Tap Begin.
Upon success, press down on the top of the shackle to release.
Tap circle to add to keybox inventory (My Keyboxes)
Change the Shackle Code
Note: Keybox must be in eKEY inventory (My Keyboxes).
- Tap My Keyboxes.
- Tap the relevant keybox.
- Tap Program Keybox.
- Under Keybox Settings, tap Shackle Code.
- Enter a new shackle code and enter it again to confirm.
- Tap Save.
- Tap Program.
- Enter the old shackle code.
- When the Success! message appears, tap Home icon to return to main menu.
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