Supra eKEY Self Signup App User Guide

June 1, 2024
Supra

Supra eKEY Self-Signup
From the Keyholder’s Perspective

eKEY Self Signup App

  1. You will receive a text message urging you to check your email to complete eKEY activation within the next 5 days.
    Welcome to the Supra system! Check your email at mary.clarke@where.com to complete your activation within the next 5 days.

  2. The welcome email will include a link to download the Supra eKEY app and instructions for how to activate it. A PIN is included along with instructions on how to change it. The email also contains an authorization code (not shown below) that you will use to set up your eKEY. The authorization code will expire if you do not set up your eKEY within the next 5 days.Supra eKEY Self Signup App - App 1

  3. After downloading the eKEY app and activating it, you can tap the link on the email (or on the eKEY app) that says I already have an authorization code.Supra eKEY Self Signup App - App 2

  4. The authorization page will appear, prepopulated (if you use the link in the email). The EULA and privacy notice must be accepted (tapped on) to continue. Note: To read the End User License Agreement or the Privacy Notice, click on the link in each sentence.Supra eKEY Self Signup App - App 4

  5. A Welcome screen will appear. Select the service level you prefer and agree to the Keyholder Terms & Conditions. To read the T&Cs, tap the link.
    Note: Use the horizontal or vertical scroll bar to view full T &Cs.Supra eKEY Self Signup App - App 5Note: Options will vary based on products and billing frequency offered by the association.

  6. Review the fees, tap Add Billing Information, and tap Verify to authenticate your credit card.Supra eKEY Self Signup App - App 6

  7. Confirm your billing address then tap Save.

  8. Tap Make Payment and then tap Yes to confirm that you want to submit the payment.Supra eKEY Self Signup App - App 8

  9. You will see a screen that says Congratulations and Welcome. Tap Continue to finish the process.Supra eKEY Self Signup App - App 9

  10. The eKEY home screen will then appear, ready to use.

Supra eKEY Self Signup App - App 10

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References

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