Lucid Advanced Power Adjustable Bed Owner’s Manual
- October 27, 2023
- LUCID
Table of Contents
Advanced Power Adjustable Bed
Owner’s Manual
Safety & Warranty Warnings
IMPORTANT: PLEASE READ ALL INFORMATION CAREFULLY BEFORE USING THIS
PRODUCT. SAVE THESE INSTRUCTIONS.
WARRANTY WARNINGS
Do not open or tamper with control box, motors, or remote (with the exception
of battery compartments). The warranty will be void if the internal workings
of these components are tampered with.
SAFETY WARNINGS
- Do not use bed outdoors.
- Using bed with oxygen administration equipment other than the nasal masked type creates a possible fire hazard.
- When using nasal or masked type administering equipment, route and secure oxygen or air tubing properly to ensure that tubing does not become entangled or damaged during normal operation of the bed.
- Keep moving parts free of obstruction during bed operation (including sheets, clothing, tubing, wiring, and products using electric power cords).
SAFE OPERATION
- Use caution when having liquids in or around the bed to ensure no spilling occurs. In case of spillage, stand in a dry, clean area of the floor and unplug the bed immediately. Clean up spill and allow the area around bed to dry thoroughly before using the electric controls again. Do not eat or drink hot liquids while operating the bed.
- Do not allow children or individuals with disabilities to operate the bed without adult supervision.
- Do not allow any person or pet under the bed at any time.
- During bed operation, make sure body is positioned within the confines of the bed. Do not place extremities over the sides of the bed when operating bed functions.
- After power foundation assembly is completed, operate remote control to ensure proper functions.
- Distribute body weight evenly over bed surface. Do not place entire weight on head or foot sections of the bed, during reposition and entering or exiting bed.
WEIGHT LIMITS
-
This product is not rated to support weights in excess of:
Full and Queen: 750lbs. (340 kgs) Twin XL: 500 lbs (226 kgs) -
This limit is inclusive of the mattress and bedding. The bed will structurally support this weight, provided it is evenly distributed across the foundation. The power foundation is not designed to support or lift this amount in the head or foot sections alone. Exceeding this weight restriction could damage the bed and/or cause injury and will void the warranty.
HOSPITAL USE DISCLAIMER
This power foundation is designed for residential use only. It is not approved
for hospital use and does not comply with hospital standards.
PRODUCT RATING
The motors are not designed to operate continuously for more than (2) minutes
in an (18) minute time period. Attempting to exceed this rating will shorten
the life expectancy of the foundation and will void the warranty.
FCC COMPLIANCE
- Operates on 2.4 GHz frequency transmitter
- This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- To comply with FCC RF exposure requirements, no change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirement and void user’s right to operate the device.
Overview & Parts List
GET TO KNOW YOUR ADJUSTABLE BASE
Before beginning assembly of your adjustable base, please take a moment to
familiarize yourself with the parts and location of components, as explained
here.
If any parts or components are missing, or are different than shown in the
adjacent image, do not attempt to complete the assembly process and contact
customer support by calling 888-975-8243 or emailing
[email protected].
Assembly
NOTES
Two people are required to assemble this adjustable base.| Open the carton in a flat position, bottom facing up, to avoid damage.| Cut all orange and white zip ties. Do not remove any of the black zip ties.
STEP 1
Remove folded bed base from the box and carefully unfold the base. Set it
mattress side down on the floor.
Take caution to avoid pinching fingers or any underside wires along the hinge.
STEP 2
Insert the securing pins at the center hinge of the frame to prevent folding
when lifting the base. STEP 3
Install legs by threading the bolt of each leg into the frame and tightening
by hand.
All Twin XL bases feature six legs while Full and Queen bases feature
seven.
STEP 4
Uncoil the input power cord (connected to the control box on the underside of
the base) and plug it into the power supply box. STEP 5
Uncoil the power cord (that has a wall outlet connection) and attach it to the
power supply box opposite of the cord attached in Step 4.
STEP 6
With two to four people, lift the bed by the metal frame and turn it over so
the mattress side is facing up. Take caution not to lift the bed with the
fabric, or to use the legs as pivot points. This pressure may cause damage.
Avoid dragging the base across the floor. STEP 7
Ensure three AAA batteries (included) are installed correctly in the remote. STEP 8
Slide the mattress retaining bar into the anchors located at the foot of the base
STEP 9
Plug the power cord into the wall outlet and refer to pages 12-15 to test all the functionality of the remote.
ADDITIONAL STEPS AND INFORMATION
When using two separate Twin XL adjustable bases, prevent separation by wrapping a security strap around the center head and foot legs.
Remove the adhesive backer from the anti skid pads and apply the
anti skid pads on the frame. Place evenly on both sides of the frame.
The
Zero-Clearance design of this base allows it to be used without legs, making
it compatible with platform frames, box-springs, and decorative beds.
Remote Control
OVERVIEW
All of the functions of the bed, explained here, can be operated with the
remote control. This remote requires three AAA batteries (included) inserted
in the back panel.
PRESET BUTTONS
| Zero Gravity (ZG): Elevate the legs slightly higher than the chest,
allowing blood to flow back to the heart to help reduce stress and fatigue.
---|---
| Anti-Snore: Raise the head to allow for easier air intake.
| TV: Raise the head to the ideal position for watching TV.
| Read: A comfortable and efficient position for reading and working in
bed.
| FLAT: Return your base to a flat position.
| Memory: Create two quick access memory positions to enjoy customized
comfort.
PROGRAMMABLE BUTTONS
Personalize your experience by customizing the preset buttons to meet your
preferences. All the preset buttons except for the FLAT and Anti-Snore buttons
are reprogrammable. To do so:
- Adjust the head and/or foot of the base to your desired position.
- Press and hold the and the button you want to customize simultaneously for 2.5 seconds to save a new memory position.
Press and hold and buttons simultaneously for five seconds until the backlight flashes. All customized settings are now cleared and returned to factory default settings.
CHILD LOCK
Engage child lock by pressing and holding the lock button until the light
blinks red and remains red.
Disengage child lock by pressing and holding the lock button until the light
blinks red five times and then turns off.
MASSAGE BUTTONS
Activate the massage motors by pressing the MASSAGE BACK or MASSAGE LEGS
buttons. Increase the intensity of the massage by pressing the MASSAGE BACK or
MASSAGE LEGS buttons up to seven times. Pressing the MASSAGE BACK or MASSAGE
LEGS buttons an eighth time will turn the massage motors off.
After selecting your desired intensity, choose one of four different massage
types by pressing the MASSAGE TYPE button.
A 10-minute timer is automatically activated when you turn on the massage
motors. A blue LED light will display above the time you select on the remote.
Increase the duration of your massage by pressing the TIMER button once for a
20-minute timer or twice for a 30-minute timer.
UNDERBRED LIGHTING
Press the to discreetly illuminate the floor without disturbing your partner.
PRODUCT RATING
The head and foot motors are not designed to operate continuously for more
than (2) minutes in an (18) minute time period. Attempting to exceed this
rating will shorten the life expectancy of the foundation and will void the
warranty.
Remote Control Pairing
OVERVIEW
The original remote that comes in the box is already paired to the base. No
further action is required.
In the event that the remote is not paired with the base (as in the case of a
replacement remote), begin by checking the following:
STEP 1
Ensure the remote batteries are functioning. Replace if necessary. Confirm the
power cord is connected to a power source.
STEP 2
On the control box (underside of base), press the PAIR button twice. The LED
light on the control box turns blue.
STEP 3
On the remote control, press and hold the PAIR button. The light on the remote
flashes and starts the pairing process.
If the pairing is successful, the LED light on the control box turns to green.
If pairing fails, the LED light on the control box turns off. Repeat the steps
until pairing is successful.
Synchronizing Two Bases (Twin XL Only)
TO PAIR ONE REMOTE TO TWO BASES:
STEP 1
Place two Twin XL or split size adjustable bases next to each other in desired
location. Ensure both bases are in the flat position. Plug the sync cable into
the SYNC input (shown to the left) on each base’s control box. STEP 2
With the sync cable installed, use remote and test all functions of the bed
base. If remotes are not working, troubleshoot the problem by following the
instructions on page 18.
The two bases are now connected and ready for normal use.
Emergency Power Down
Batteries are for single use only. After lowering the adjustable bed once
during a power failure, replace with a new set of batteries.
INSTALLING BATTERIES
Batteries act as a backup power source in case of a power failure while the
head and/or foot sections are raised.
Locate and remove the cover on the 9V battery compartment in the power supply
unit. Install two alkaline 9V batteries (not included) and replace the cover.
If a power failure occurs, pressing the button will return the base to a flat
position.
Connecting with Bluetooth
Enjoy the luxury of Bluetooth controls on your mobile device using the Lucid Base App.
- Download the Lucid Base App from iTunes or the Google Play store.
- Assemble your base and open the Lucid Base App.
- Select the ADD NEW button.
- Select the Lucid Base App.
- Ensure your phone is connected by testing the head-up position on the adjustable base.
- Review the included list of programmed shortcut positions.
- *Enable “Hey Siri” Voice controls.
- For more information on how to operate your adjustable base, please visit lucidmattress.com.
*iPhones only
Troubleshooting
| PROBLEM | POSSIBLE SOLUTION |
|---|---|
| No features of the base will activate. | Ensure the remote is paired correctly |
with the base (see page 15).
Unplug the power cord, wait 30 seconds and plug back in to reset electric
components.
The surge protection or the electrical outlet may be defective. Test the
outlet by plugging in another working appliance.
Head or foot section will elevate, but will
not return to the flat position.| Bed mechanism may be obstructed. Elevate bed
and check for obstruction. Remove obstruction.
Head section may be too close to the wall.
Head and Foot lift function has minor
interference during operation.| Check batteries in wireless remote control.
Replace with three new AAA batteries if necessary.
Make sure that you are following the duty cycle of the motors (do not operate
more than two minutes over an 18 minute period.
Wireless remote may be experiencing common radio frequency interference from
other radio transmitting devices. Wait several seconds and try pressing
appropriate button again. See FCC Compliance Statement (page 5).
Base has lost power and will not lower.| Refer to remote lock guide (see page
12).
Warranty Information
10-YEAR LIMITED WARRANTY
WHAT IS COVERED
This warranty covers any defects in materials or workmanship under the
conditions and exceptions stated below.
HOW LONG COVERAGE LASTS
This warranty runs for up to ten (10) years from the date of purchase,
according to the tiers set forth below.
WHAT LUCID ® WILL DO
Lucid ® is the administrator of the warranty for the adjustable base.
YEARS 1-3:
Warranty covers defects in the workmanship or materials for a period of three
(3) years from the date of purchase. Lucid ® will send replacement parts for
any defective part to the purchaser, and Lucid ® will pay all authorized labor
and transportation costs associated with the repair or replacement of any
parts.
YEARS 4-10:
During the years four (4) through ten (10) from the date of purchase, Lucid ®
will offer replacement parts for any defective mechanical part. Purchaser
shall pay 1/7 th of the replacement cost of the defective part multiplied by
the number of years since three (3) years after the warranty commencement date
and Lucid ® shall bear the remainder of the cost of the replacement part. The
purchaser shall bear all labor and shipping costs associated with repair or
replacement of the defective part(s). An exception to this is the metal frame,
which is covered in full for the duration of the 10-year warranty.
HOW TO GET SERVICE
E-mail “[email protected]” to
submit your warranty claim. Please keep your receipt so that we may process
your warranty request.
HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
WARRANTY LIMITATIONS
This warranty excludes commercial use.
Purchaser must follow troubleshooting procedures as set forth by the
manufacturer or its agents before warranty coverage may be granted.
At the sole discretion and direction of the manufacturer, parts demonstrated
to be defective must be returned. The manufacturer will arrange all return
shipping.
Warranty is void if purchased or transported outside the USA.
The foregoing warranty shall be exclusive and in lieu of any other warranty,
express or implied, including warranties of merchantability and fitness for a
particular purpose and
all other warranties otherwise arising by operation of law, course of
dealing, custom, trade, or otherwise. LUCID® shall not be liable for any
consequential damages or losses arising from the purchase, installation and/or
use of this product.
Notes
To assist with warranty claims, please keep your receipt and record the
following:
DATE OF PURCHASE ——————————————-
PLACE OF PURCHASE ——————————————
LOT # (found on ID Tag) —————————————–
PO # (found on shipping box label) ——————————
SERIAL # (found on back cover of this manual) —————
ADDITIONAL NOTES ——————————————
[email protected]
888-975-8243
SERIAL NO.
Documents / Resources
|
Lucid Advanced Power Adjustable
Bed
[pdf] Owner's Manual
Advanced Power Adjustable Bed, Advanced Power Bed, Adjustable Bed, Bed
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