Lucid FIO Premium Rechargeable Otc Hearing Aids Instruction Manual

Lucid FIO Premium Rechargeable Otc Hearing Aids Instruction Manual

Welcome to fio™!
We’re thrilled to help you hear more of everything you love again.
Please read these instructions first to tap into the full potential of your device.
Thank you for choosing fio™.

WARNING: If you are younger than 18, do not use this. You should talk to a doctor, preferably an ear-nose-
throat doctor (an ENT), because your condition needs specialized care. Over- the-counter hearing aids are only for users who are age 18 or older.

This OTC hearing aid is for users who are 18 and older. People who are younger than 18 with hearing loss should see a doctor, preferably an ENT, because they may need medical testing and management. Hearing loss can affect speech and learning, so professional fitting and continuing care are also important.

WARNING: When to See a Doctor
If you have any of the problems listed below, please see a doctor, preferably an ear-nose-throat doctor (an ENT).

• Your ear has a birth defect or an unusual shape.
• Your ear was injured or deformed in an accident.
• You saw blood, puss, or fluid coming out of your ear in the past 6 months.
• Your ear feels painful or uncomfortable.
• You have a lot of ear wax, or you think something could be in your ear.
• You get really dizzy or have a feeling of spinning or swaying (called vertigo).
• Your hearing changed suddenly in the past 6 months.
• Your hearing changes: it gets worse then gets better again.
• You have worse hearing in one ear.
• You hear ringing or buzzing in only one ear.

WARNING: This hearing aid should not cause pain when inserting it. Remove this device from your ear if it causes pain or discomfort when you insert or place it. To try again, make sure to follow the instructions. If you feel pain or discomfort again, contact the manufacturer. If your pain or discomfort doesn’t go away, contact your hearing healthcare professional. You can also report this to FDA as an adverse event according to the instructions that appear later.

Caution: This is not hearing protection.
You should remove this device if you experience overly loud sounds, whether short or long-lasting. If you’re in a loud place, you should use the right kind of hearing protection instead of wearing this device. In general, if you would use ear plugs in a loud place, you should remove this device and use ear plugs.

Caution: The sound output should not be uncomfortable or painful. You should turn down the volume or remove the device if the sound output is uncomfortably loud or painful. If you consistently need to turn the volume down, you may need to further adjust your device.

Caution: You might need medical help if a piece gets stuck in your ear. If any part of your hearing aid, like the ear tip, gets stuck in your ear, and you can’t easily remove it with your fingers, get medical help as soon as you can. You should not try to use tweezers or cotton swabs because they can push the part farther into your ear, injuring your eardrum or ear canal, possibly seriously.

Note: If you remain concerned, consult a professional.
If you try this device and continue to struggle with or remain concerned about your hearing, you should consult with a hearing healthcare professional.

Note: What you might expect when you start using a hearing aid. A hearing aid can benefit many people with hearing loss. However, you should know it will not restore normal hearing, and you may still have some difficulty hearing over noise. Further, a hearing aid will not prevent or improve a medical condition that causes hearing loss.
People who start using hearing aids sometimes need a few weeks to get used to them. Similarly, many people find that training or counseling can help them get more out of their devices.
If you have hearing loss in both ears, you might get more out of using hearing aids in both, especially in situations that make you tired from listening­ for example, noisy environments.
Note: Tell FDA about injuries, malfunctions, or other adverse events. To report a problem involving your hearing aid, you should submit information to FDA as soon as possible after the problem. FDA calls them “adverse events,” and they might include: skin irritation in your ear, injury from the device (like cuts or scratches, or burns from an overheated battery), pieces of the device getting stuck in your ear, suddenly worsening hearing loss from using the device, etc.

Instructions for reporting are available at https//www.fda.gov/Safety/MedWatch, or call 1-800-FDA-1088. You can also download a form to mail to FDA.

Quick Start Guide

Welcome to your new Lucid fioTM and welcome to a whole new world of hearing! These devices are designed to help you hear better and allow you to interact with the world in ways you may not have done in many years. We wanted to give you a quick guide to getting started before getting into all the details contained herein…

1. Prepare Check your ears for any obstructions like
   ear wax and make sure your ears are dry. If possible, have a professional check your ears and remove any debris and wax build up.

2. Charge
   Charge your fioTM device. Your fioTM comes partially charged, but for the best experience you’ll need to charge it fully using the included USB-C cable. For more detailed instructions, please see page 13.

3. Choose Choose your ear tips. Your fioTM comes with 3 ear tip options and 2 sizes of each ear tip: vented, fully closed, and micro vented. You’ll want to select your ear tips depending on your hearing profile and ear size. Please refer to page 10 for further details on choosing the right ear tips.

4. Hear Better
   Select the program that works best for you, adjust the volume, and enjoy better hearing! Please see page 22 for further information on which of the four programs is right for you.

IMPORTANT: Place hearing aids inside the charging case to make any adjustments through the Lucid Hearing App.https://qrco.de/bbr5Dg

Use your phone camera to scan this code and download either the iPhone or Android app, depending on which type of phone you have. You can also search for “Lucid Hearing” in the App Store or on Google Play (See pages 20-21).

What’s Inside

Getting to Know fio™

Hearing aids will remain turned on while out of the case.

Getting to Know fioTM Charging Case

Charging fio™

1. Charging case
   Plug the USB-C end of the charging cable into the port on the bottom of the charging case. Connect the other end of the charging cable to a power source. The charging case is fully charged when the lower four lights illuminate. (See page 14)

2. Place fioTM in its case with the pull string facing upward and to the middle of the case Hearing aids turn off and begin charging once placed inside the charging case. Hearing aids are fully charged when the row of 4 lights on the top are all illuminated. (~3 hours) (See page 14)

Charging Lights

There are three sets of light indicators. The lower set of lights indicate the amount the charging case has charged. The left and right lights indicate the amount the hearing aids have charged.

Wearing Your New Hearing Aids

When inserting your hearing aids for the first time, there can be feedback (whistling) if your hearing aids are not fully inserted or you do not have a good seal.

The adjustment period of wearing hearing aids takes time, but soon you’ll be hearing clearly.

Begin by inserting your hearing aids into the case and make sure the volume is at the minimum setting. Then remove the hearing aids from the case and place in your ears. Repeat as needed to find the right volume. You may also want to try experimenting with the different programs in order to find the right profile to fit your hearing.

Your new fioTM hearing aids are set to the Mild hearing loss program to start. You can customize the acoustics of your fioTM hearing aids through the Lucid Hearing mobile app. You may want to try experimenting with the different hearing loss programs to find the one that sounds the best to you.

Choosing the Correct Ear Tip

Find your fit with our patented vented ear tips. The ear tips should fit well enough that the hearing aids feel secure but not too tight. You may need to try all of them to find one you’re comfortable with.

1. Vented
   Vented tips are the most natural sounding since they let in ambient sound while also amplifying where needed. It allows for a full range sound but may not be the best for someone with more pronounced hearing loss.

2. Fully Closed
   Closed tips are going to give you a more direct sound energy from the hearing aids to be clearer. They will block out more of the ambient sound while allowing more of the direct sound energy from the hearing aids to be louder. These are more suitable for people with more pronounced hearing issues.

3. Micro vented
   The micro-vented dome tips are designed for a smooth and transparent sound that accommodates a tighter fitting ear canal while still allowing an adequate amount of ambient sound in.

⚠ Note: Improper replacement of ear tips could result in the ear tip coming off of the fioTM and being lodged in the ear canal. Refer to page 17 for proper ear tip replacement.

Replacing the Ear Tips

How to Insert Your fioTM Hearing Aids

How to Remove Your fioTM Hearing Aids

Download the Lucid Hearing App

Lucid Hearing App featuring LucidShape Comprehensive personalization with the ability to manage acoustics across any listening environment.

https://qrco.de/bbr5Dg

Use your phone camera to scan this code and download either the iPhone or Android app, depending on which type of phone you have. You can also search for “Lucid Hearing” in the App Store or on Google Play.

Any changes through the app need to be made while the hearing aids are inside the charging case. When the hearing aids are in your ears you will not be able to make any changes.

Start-up and Pairing

Make sure your fioTM charging case is charged and near your phone. The Lucid Hearing App will detect your fioTM hearing aids and ask you to pair to it.

Programs

Your fioTM hearing aids come preset with four scientifically developed acoustic programs. These programs were developed with extensive research in conjunction with a top audiology university to cover the majority of the population with mild moderate hearing loss.

⚠ Important: Place hearing aids inside the charging case to make any adjustments through the Lucid Hearing App.

Personalized Sound

Caring for Your fioTM Hearing Aids

Taking good care of your fioTM hearing aids will ensure long term performance and use. The most common issue is wax buildup and is the easiest to avoid. Check your wax guard regularly and make sure you wipe your hearing aids and ear tips.

Please avoid:

• Wax buildup
• Submerging in water
• Dropping from distances greater than three feet
• Excessive heat for extended periods of time

⚠ Important: Keep your hearing aids as clean as possible to maintain maximum performance.

How to Clean fioTM Hearing Aids

Wax Stop

Wax Stop Replacement

fioTM hearing aids have a wax stop in the tip to prevent wax from getting inside the device.
You should check daily for any obstruction to the wax stop. If you see wax inside you can replace it by following the procedure outlined.

⚠ Warning: Improper replacement could result in the wax stop coming out of the receiver and being lodged in the ear canal.

Wax Stop Removal

Troubleshooting

Technical Data

Warranty

Lucid Hearing OTC products are risk free with a 60 day return period and a 1 year manufacturer’s warranty. To file a claim please call us at 866-458-8947.

⚠ Warranty Warning: Please do not attempt to make repairs yourself. Doing so could cause additional damage and will void any warranties.

• Do not throw or drop your instruments.
• Do not immerse hearing instruments in liquid or water.
• Do not wear during bathing, showering, or swimming.
• Store out of the reach of children and pets.
• Do not expose instruments to excessive heat, such as a stove top, microwave, dashboard of a hot car, or hair dryer.
• Do not expose the instruments to chemicals such as hair spray, insect repellent, perfume, or cosmetics.
• Do not use the product with higher volume for a long period of time, in order to avoid hearing damage. Stop using if discomfort occurs.
• Do not disassemble the device.
• Avoid use in potential explosive or dangerous situations.
• To avoid possible electromagnetic radiation, the devices should be removed in any high frequency, heat treatment or operation, radiotherapy and strong magnetic field environments.

Compliance

FCC statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and; (2) This device must accept any interference received,
including interference that may cause undesired operation
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device

FCC ID: RWT-FIOCHG
Contains Transmitter Module FCC ID: RWT-FIOCHG FCC Regulator Statements This device complies with Part 15 of the FCC Rules, Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IC Reg # 25701-FIOCHG
NOTE: THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

Battery Safety

⚠ CAUTION – Battery Safety Information Hearing Aid Batteries are Dangerous if Swallowed Keep hearing aids out of the reach of children or anyone who may accidentally swallow them. Never put hearing aids in your mouth for any reason. Do not store in pill containers where they may be mistaken for medication and swallowed. Do not attempt to remove batteries from your device, see your hearing care professional. Do not use any other rechargeable battery; Batteries of low quality may leak and cause bodily harm. Batteries with incorrect voltage may cause damage to your device. They may explode and cause serious injury. Do not expose your hearing aid to heat, such as an open flame, microwave, or oven. There is a risk that they will explode and cause serious injury.

Visit http://www.poison.org/prevent/battery.asp to learn more important information about battery safety.

If a battery or hearing instrument is swallowed, see a doctor immediately and call the National Capital Poison Center, 202-625-3333.

Disposal of Instruments Waste from electronic equipment must be handled according to local regulations.

⚠ WARNING: Risk of Fire and Burns. Do not Open, Crush, Heat above 60°C/131°F or incinerate. Do not short circuit. If bulges severely, discontinue use.

“Excepted” Lithium Sized Batteries: Charger contains Lithium-ion Polymer Battery Model PD 601530 Rating: 3.7V, 250mAh, .925 Wh UN38.3 certified IEC 62133-2:2017 certified

https://qrco.de/bcsLva

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©2022 Lucid Hearing Holding Company, LLC. Lucid Hearing, fio and powered by Lucid are trademarks of Lucid Hearing Holding Company, LLC. LucidShape is a trademark of Lucid Hearing Holding Company, LLC. Apple, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google LLC. Google Play and the Google Play logo are trademarks of Google LLC. All rights reserved.
IFU-1011 Rev 02

References

• FDA Error
• Home | Lucid Hearing - Lucid Hearing
• Button batteries

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