RONGTA RP328 Thermal Receipt Printer User Manual

June 6, 2024
RONGTA

User Manual
THERMAL RECEIPT PRINTER

Rongta Technology (Xiamen) Group Co., Ltd.
www.rongtatech.com

 Product Introduction

Thank you for purchasing the RP32X series thermal receipt printer produced by our company. This thermal receipt printer provides you with safe, reliable, and efficient printing quality at a reasonable economic price. At the same time, the RP32X series is widely used in supermarkets, hospitals, restaurants, banks, gas stations, road and bridge toll collection, and other fields due to its super functions and easy operation.

Safety Warnings

Warning: Do not touch the paper cutting knife or paper-tearing knife of the printer.
Warning: The print head is a heating component. Do not touch the print head and its surrounding components when the printer is still warm in temperature.
Warning: Do not touch the surface of the thermal print head and connectors, to avoid electrostatic damage to the print head.
Warning: This product is only suitable for use in non-tropical climates.

Main Features

  • High printing quality
  • Low noise
  • Support cashbox drive
  • The attractive appearance
  •  Reasonable structure, simple use, and maintenance
  • Built-in data buffer that receives print data when printing
  • Support USB port, serial port (RS_232), parallel port, WIFI, Ethernet port, and cashbox interface (subject to the actual model interface)
  • The characters can be enlarged, bolded, underlined. And it can adjust the line spacing and the left-right spacing for printing
  • Supports bitmap downloading and graphic printing with different densities
  • Realize high-speed printing equivalent to calling built-in and cartridge font in the mode of driver printing (dot map)
  • Low power consumption and low operation cost (color tape and ink cartridge are not required)
  • It is compatible with ESC/POS print instruction set

 Safety Instructions

Before operating and using the printer, please carefully read the following items and strictly observe the use rules.

  1. Please install the printer on a stable surface to avoid the printer suffered from any vibration and shocks.
  2.  Stop using keeping the product in any case of unusual circumstances such as the presence of high temperature, high humidity, and serious pollution.
  3. Connect the printer’s power adapter to an appropriate grounding socket. Avoid using the same socket with large motors or other equipment that may cause voltage fluctuation of power supply.
  4.  Do not get the product wet. Do not insert foreign objects(e.g. metal) into the product, and once it occurs, immediately turn off the power supply.
  5. Never use the printer without paper, otherwise, it will seriously damage the printing rubber roller and thermal head.
  6. Unplug the product from the power outlet if the printer is idle for a long time.
  7.  Do not disassemble or modify the product personally.
  8. Use only the power adapter specified in this instruction.
  9. In order to ensure the printing quality and prolong the service life of the product, it is recommended to use the recommended or equivalent thermal printing paper.
  10.  Do not plug/unplug the product with the product powered on.
  11. When plugging and unplugging the printer power cord, please hold the arrow position of the printer power connector with your hand, not the cord of the printer power cord.
  12. Please keep this manual for future use and reference.

Appearance and Components

RP325 thermal receipt printer

Application Field

  •  Cashier system of places of entertainment
  • Cashier system of retail monopoly
  •  Catering cashier system
  • Wireless Bluetooth printing cashier system
  • Postal logistics receipt printing system
  • Hotel receipt printing system

RP326 thermal receipt printer

Application Field

  • Cashier system of places of entertainment
  • Cashier system of retail monopoly
  • Catering cashier system
  • Wireless Bluetooth printing cashier system
  • Postal logistics receipt printing system
  • Hotel receipt printing system

RP327 thermal receipt printer

Application Field

  • Cashier system of places of entertainment
  •  Cashier system of retail monopoly
  •  Catering cashier system
  • Wireless Bluetooth printing cashier system
  • Postal logistics receipt printing system
  • Hotel receipt printing system

RP328 thermal receipt printer

Application Field

  • Cashier system of places of entertainment
  • Cashier system of retail monopoly
  • Catering cashier system
  • Wireless Bluetooth printing cashier system
  • Postal logistics receipt printing system
  • Hotel receipt printing system

Technical Parameters

Printing Parameters

Model
Printing method
Printing speed
Printing paper width
Effective resolution
Outsidediameterofpaper rollo
The thickness of printing paper
Effective printing width
Dot density
Character size
Line space
Size of receive buffer| RP325\RP326\RP327\RP328
Thermal line printer
250mm/s
79.5±0.5 mm
203 dpi ( 8 dot/mm)
80 mm
0.06-0.08mm
72mm or 48mm (Alternative: compatible with 58mm paper)
576dot/line or 384dot/line
ASCII Font A: 12×24 ASCII Font B: 9×17 Chinese character 24×24
3.75mm(Use the command to adjust the line space)
Non-page mode:4Kbytes Page mode:1M(alternative)
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Print character

ASCII character set

National Standard
Class I and II Chinese Character Font

Type of bar code

Extended character table

| 12×24 dot, 1.25 (width)X3.00 (height)mm

24×24 dot, 3.00 (width)X3.00 (height)mm

UPCA/U PCE/EAN 13/EAN8/CODE39/I25/CodeBar/CODE 128
CODE93/CODE11 /MSI/QRCORE/PDF417

PC437, Katakana, PC850, PC860, PC863, PC865, WPC1252,
PC866, PC852, PC858 etc., 50 international languages in total

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Power supply

Power adapter
Input power supply
Cashbox output| AC 100 ∼240V
DC 24V 2.5A
DC24 1A
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Service life

Service life| The service life of print head: 150 kilometers;
The service life of inner diffusion knife: one million times
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Environmental requirements

Working environment
Storage environment| Operating temperature: 0-45°C, operating humidity: 20-90%
Storage temperature: -10-60°C, storage humidity: 10-90%
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Environmental conditions

Drive

Print command

Character printing

printing of dot

patterns

| WIN2003/WINXP/WIN7/WIN8/WIN10/LINUX/Mac

ESC/POS/OPOS command compatible

It supports double-width and double-height printing of AN K characters, custom characters, and Chinese characters; adjusts dot patterns of character spacing for printing;

It supports the printing of dot patterns with different densities and downloaded graphics

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The pictures are for reference only, please subject to practicality

Printer Indicators

Type of printing paper

Thermal paper rolls recommended

| Thermal printing paper
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Type of paper rolls| Specifications: AF50KS-E Manufacturer: Jujo Thermal Oy(Finland)
Specifications: TF-50KS-E Manufacturer: Nippon Paper Industries Co., Ltd

Attention

  1. To get the best results from the printer, choose the recommended paper or other paper with equivalent quality, otherwise, the printing quality will be affected and even the service life of the thermal print head will be reduced.
  2. Please do not use the paper roll that the end glued on the core of the paper roll, otherwise, it may cause damage to the printer.
  3. If the printing paper is contaminated by chemicals or oils, it may fade or reduce the sensible heat degree, and affect the printing effect.
  4. Do not rub the surface of the printing paper with hard articles, otherwise, it may cause fading.
  5. The print paper will fade if the temperature is up to 70°C, keep it out of direct sunlight, humidity, and high temperature.

Printer Interfaces

Diagram Type illustration
USB Universal USB Interface (Standard Type B)
Serial interface Db9 female connector interface, communication baud rate is

9600bps, 38400bps, 19200bps or 115200bps optional (adjusting via DIP switch), the data structure is parity-free, 8-bit data bit, 1-bit stop bit; RTS/CTS and XON/XOFF handshake protocols are supported
| Parallel interface (25PIN)| 25PIN Parallel (male connector) bidirectional parallel interface, 8-bit parallel interface, support BUSY/nAck handshake protocol 8
| Network interface| Standard RJ45-8P interface, 1 0M/1 QOM transmission speed with self-adaptation, 100M network LED indication, data communication LED indication.
| Cashbox control| The 6-wire RJ-11 socket, outputting DC 24V/1A power signal to drive the cashbox.
| Power interface| Power plug DC 24V.

Note: The interface is optional or customized, and the specific interface is subject to the actual object.

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