Tenda A21 AC2100 Dual Band WiFi Range Extender Installation Guide
- June 6, 2024
- Tenda
Table of Contents
Tenda A21 AC2100 Dual Band WiFi Range Extender Installation Guide
Package contents
- WiFi range extender x 1
- Quick installation guide x 1
- GPL x1
For product or function details, please go to www.tendacn.com to download the user guide.
Method 1:
Extend existing WiFi network on the web Ul
(1) Power on the extender
Plug the extender into a power outlet near the router in the same room.
Wait until the PWR LED indicator turns solid on.
(2) Extend your WiFi network
- Connect your WiFi device, such as a smartphone, to the extender’s network Tenda_EXT. Ensure that the mobile data of your smartphone is disabled.
- After connecting to the extender’s network, you will be directed to the quick setup page. If not, start a web browser, and access re.tenda.cn in the address bar.
Tips
If the network to be extended does not appear in the scanned list, refer to Q3
in FAQ.
- 5. Enter the password of the selected WiFi network and set an SSID for the extended WiFi network. Click Extend.
Wait until the Extended successfully
page appears.
(3) Relocate the extender
- For better performance, plug the extender into an outlet halfway between the router and the WiFi dead zone. The location you choose must be within the coverage of the router’s WiFi network.
- Wait until the Signal LED indicator turns solid blue. If not, relocate the extender closer to the router.
(4) Access the internet
-
WiFi devices: Connect to the extender’s WiFi network.
SSID: The SSID you set.
Solid blue: Best connection D Solid red: Poor connection
Password: The same as your router’s WiFi network. -
Wired devices: Connect to the LAN port of the extender using an Ethernet cable.
LED description
Buttons and ports
Method 2:
Extend existing WiFi network using WPS button
You can use Method 2 if your router has a WPS button. The WPS button may be indicated by ·
(1) Power on the extender
Plug the extender into a power outlet near the router in the same room.
Wait until the PWR LED indicator turns solid on.
(2)Extend your WiFi network
-
Press the WPS button on the router. Within 2 minutes, press the WPS button on the extender. The WPS LED indicator of the extender blinks as the extending begins.
-
Wait until the Signal LED indicator on the extender turns solid on. If not, try extending through Method 1.
(3)Relocate the extender
-
For better performance, plug the extender into an outlet halfway between the router and the WiFi dead zone.
The location you choose must be within the coverage of the router’s WiFi network. -
Wait until the Signal LED indicator turns solid blue. If not, relocate the extender closer to the router.
(4) Access the internet
- WiFi devices: Connect to the extender’s WiFi network.
SSID: The same as your router’s WiFi network.
Password: The same as your router’s WiFi network.
Tips
If your router has both 2.4 GHz and 5 GHz WiFi networks, the extender extends the 5 GHz WiFi network preferentially. When failing to extend the 5 GHz WiFi network, the extender will extend the 2.4 GHz WiFi network.
- Wired devices: Connect to the LAN port of the extender using an Ethernet cable.
How to place the antennas
Note: Please follow the advice and try not to block the ventilation holes on both sides with the antennas, which would affect the normal use of the product.
- If the extender is located in a single-storey building, the upper antennas should point upwards, and the lower antennas should be tilted upwards.
- If the extender is located in a multi-storey building, the upper antennas should point upwards, and the lower antennas should point downwards.
FAQ
Q1: I cannot log in to the web UI of my extender by Q4: The Signal LED indicator does not light solid blue. visiting re.tenda.cn. What should I do?
A1: Before extending the network:
-
For wireless connections, verify that your WiFi devices have connected to the extender’s WiFi network Tenda_EXT, and the Mobile Data (ii any) function is disabled.
-
For wired connections, verify that your computer has been configured to Obtain an IP address automatically and Obtain DNS server address automatically.
If the problem persists, reset the extender.
After extending the network: -
Verify that you have entered re.tenda.cn in the address bar rather than the search bar.
-
For wireless connections, disable and enable your phone’s WLAN, and connect to the extended SSID near the extender. Then try again.
-
For wired connections, use an Ethernet cable to connect your computer to the extender and visit re.tenda.cn
Q2: How to reset my extender?
A2: When the PWR LED indicator of the extender is solid on, hold the RESET button with a sharp object for about 8 seconds. Release the button when the PWR LED indicator blinks. The extender will be reset.
Q3 My extender cannot find the WIFI network of my router. What should I do?
A3: Try the following solutions:
- Verify that your router’s network is enabled and can be detected by WiFi devices.
- Change the channel of your router and try again.
- Change the encryption type of your router to WPA-PSK or WPA2-PSK and try again.
Q4: The Signal LED indicator does not light solid blue. What should I do?
A3: Move the extender closer to the router and observe the status of the Signal LED indicator along the way until the indicator turns solid blue.
Q5: My WIFI devices fail to access the Internet after connecting to the extended network. What should I do?
A5: Try the following solutions:
- Verify that your router has connected to the internet properly.
- Verify that the Signal LED indicator of your extender lights solid blue. If not, refer to Q4.
- Verify that your WiFi devices connect to the correct WiFi network.
- Try disconnecting and reconnecting your devices.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause
radio interference, in which case the user may be required to take adequate
measures.
Operations in the 5.15-5.25GHz band are restricted to indoor use only.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
The mains plug is used as disconnect device, the disconnect device shall
remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment
type A21 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: http://www.tendacn.com/en/service/download-
cata-101.html
Operating Frequency:
2.4 GHz: EU/2400-2483.5MHz (CH1-CH13)
5 GHz: EU/5150-5250MHz (CH36-CH48)
EIRP Power (Max.):
2.4 GHz: 19.67dBm
5 GHz: 22.21dBm
Software Version: V1.0.0.0_multi
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
The device is for indoor usage only.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter. Operating frequency: 2412-2462MHz, 5150-5250MHz,
5725-5850MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
Operating Temperature: 0ºc -40ºc
Operating Humidity: (10% – 90%) RH, non-condensing
For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily accessible.
IC RSS warning
Industry Canada(RSS-Gen issue 4)
The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
This device complies with Industry Canada’s license-exempt RSSs. Operation is
subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
IC Radiation Exposure Statement:
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter. This equipment should be installed and operated
with a minimum distance of 20 centimetres between the device and your body.
The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure and compliance.
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE).
This means that this product must be handled pursuant to European directive
2012/19/EU in order to be recycled or dismantled to minimize its impact on the
environment. User has the choice to give his product to a competent recycling
organization or to the retailer when he buys a new electrical or electronic
equipment.
For EU/EFTA, this product can be used in the following countries:
Technical Support
Shenzhen Tenda Technology Co., Ltd.
6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen,
China. 518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Canada hotline: 1-888-998-8966
Toll Free: Mon – Fri 9 am – 6 pm PST
Hong Kong hotline: 00852-81931998
Global hotline: +86 755-2765 7180 (China Time Zone)
Website: www.tendacn.com
E-mail: support@tenda.com.cn
Copyright
© 2021 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co.,
Ltd. Other brand and product names mentioned herein are trademarks or
registered trademarks of their respective holders.
Specifications are subject to change without notice.