TCL Sweeva 1000 Robot Vacuum Cleaners User Guide

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Sweeva 1000
Quick Start Guide

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Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the product you purchased does, so we’re bringing you a special price on TCL  Protection Plans when you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we’ll make sure nothing gets in the way of you enjoying your new product.

Extended Manufacturer Coverage
Extended parts & labor coverage for manufacturer defects.| Up To 4 Years| Up To 4 Years
Priority Service Free shipping and rapid turn-around time.| 3-5 Days| 3-5 Days
Product Replacement Free 1-time replacement if the product cannot be fixed.| **+**| **+**
TCL Parts & Service Genuine TCL parts & factory certified service.| **+**| **+**
No Deductible $0 out-of-pocket expense.| **+**| **+**
Accidental Damage Protection Coverage for drops, breaks and spills starts after 30 days.| | **+**

*Extended service plans (i.e., “Protect” and “Plus” plans) are only offered in the United States (US). All TCL products continue to offer a limited consumer warranty in both the US and Canada. Please refer to the warranty section in this guide for additional details on warranty information.

Packaging List

Quick & Easy Setup

Step 1:
Plug the adapter into the power jack on the back of the charging base.

Step 2:
Plugin the power adapter to an outlet and a solid blue light on top of the charging base will turn on.

Step 3:
Place the charging base against a wall, leaving a safe distance around the base.

Step 4:
Install the left and right brushes on the robot.

Step 5:
Flip the rocker switch on the underside of the vacuum to power on the device.

Step 6:
Charge your robot completely before use. Then, press the start button on top of the robot to begin cleaning.

Remote Control

| Before using the remote, set the clock to your local time so cleaning occurs on time.
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Robot Light Indicator Status & Error Tones

| Blue| Normal power can enter working mode/standby mode as required
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Red| Error Warning
Red Flashes| Error Warning
Red Flashes| A low battery in working mode/standby mode/ return to charging base
Orange Flashes| The appliance is charging
STATUS| BUZZER ALARM| ACTION
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Roller
Brush
Stuck| One Beep, Flash Red Light| Turn off the sleeve, and remove any hair or debris from the roller brush.
Anti-Drop Sensors Are Dirty| Two Beeps, Solid Blue Light| Clean the anti-drop sensors.
Side-
Brush
Failure| Two Beeps, Flash Red Light| Turn off the sleeve and remove any hair or debris from the side brushes.
Side
Wheel Failure| Three Beeps, Flash Red Light| Turn off the sleeve and remove any hair or debris from the wheel.
Forward Collision Bumper Stuck| Four Beeps, Solid Blue Light| Repair the stuck forward-collision bumper and then press the start button to continue cleaning.
Suction Failure| Five Beeps, Flash Red Light| 1. Turn off the sleeve, then remove and empty the dust collector.
2. Make sure the suction inlet is not blocked by any hair or debris.
Low Battery Warning| Seven Beeps, Solid Orange Light| Manually put the robot to the charging base for charging.

Maintenance

Note: Turn off the robot/remove the charging base from power before cleaning.

1. Cleaning the Dustbin
Press the buckle on the dustbin, remove it from the robot, forcefully open while still holding the buckle, and dispose of contents.

2. Cleaning the Filter
While the dustbin is open, place your thumb to the left of the filter and pull up to remove it. Rinse the filter for 1 minute and shake off excess water. Reinstall filter once completely dry (up to 24 hours or more may be required). (Monthly cleaning is recommended, but no more than one time per month).

3. Cleaning the Roller Brush
Turn the robot over, press on both buckles to remove the brush cover, remove brush from the right side, then clean the hair and debris from the brush using the included tool before reinstalling.

4. Cleaning the Side Brushes
Turn the robot over, forcefully remove both side brushes, then use the cleaning tool to remove hair and debris before reinstalling.

5. Cleaning the Omni-Directional Wheel
Remove the wheel and use the cleaning tool to remove hair and debris before reinstalling.

Replacement Parts

Scan the QR code below using your phone’s camera or type the link below into your browser’s URL to purchase TCL genuine replacements parts for your device.

https://go.tcl.com/1000-2000-accessory-kit

go.tcl.com/1000-2000-Accessory-Kit

Important Safety Instructions

The following precautions guide users on how to use the product safely and correctly to avoid the risk of injury or damage.

BASIC PRECAUTIONS

• After reading this manual, please keep it in an easily accessible place.
• This symbol ♢ is a warning symbol.
• This symbol warns you of potential hazards that may cause property damage or serious injury or death.
• The warning refers to a situation that, if not avoided, may result in death or serious injury
• Be careful of flashing indicators. It may cause slight or moderate injury if not avoided.

WARNING

• Please read this manual carefully to learn about product use and precautions before using the product.
• This appliance can be used by children aged 8 years and above Persons with physical, mental or sensory impairments are prohibited from using or operating this product.
• This product is not a toy. Children shall not play with the appliance. Small children and pets should be supervised when the robot is operating.
• Children are prohibited from playing with the product package, otherwise, it may cause suffocation.
•  Please do not insert any body parts(such as hands or feet)under the brushes or wheels of the appliance when it is operating.
• Do not place any objects on the stationary or moving robot. Please do not sit or lean on the appliance.
• Do not clean any burning objects.
• Do not use the appliance to pick up hard or sharp objects, such as glass sheets, iron nails, etc.
• Do not use this appliance in humid or flammable, explosive, corrosive environments, or in the exposed power sockets.
• Do not spray or place flammable materials (gasoline, thinner, etc.), surfactants (cleaners, bathroom items, etc.) or beverages around the appliance, otherwise, it may cause fire or product failure.
• Do not pour water, detergent, etc. into the appliance, otherwise, it may cause product failure.
• This product is for indoor use only.
•  Do not use it outdoors or in a suspended environment without protective fences to prevent it from falling. At the same time, physical barriers should be used to prevent it from entering the balcony to ensure safe operation.
• To avoid electric shock, do not expose the robot’s electronics, batteries or charging base. It is strictly prohibited for users to repair the robot themselves. Please hand maintenance work over to qualified maintenance personnel.
• Do not operate the robot with wet hands.
• Do not clean or maintain the main machine and charging base with the power on.
• Please make sure to use original adapters, batteries, and other accessories.
• Do not use third-party accessories.
• This product contains batteries. Please do not place the product in water or on fire. Please stop using this product if there is any battery problem; the battery needs to be recycled separately. and the used battery should be put in a sealed plastic bag and handled in accordance with local environmental laws and regulations.
•  Please only use a cloth dampened with clean water to clean the appliance.
•  Please note that the robot moves by itself. Take care when walking in the area the robot is cleaning to avoid stepping on it or tripping over it.
• The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
• The appliance is only to be used with the unit provided.
• It must only be supplied at SELV.
• This appliance contains batteries that are only replaceable by skilled persons.
• For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.
• This device is for indoor use only. It should be clean and maintained regularly. The appliance is only to be used with the unit provided.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision
•  The battery must be removed from the appliance before it is scrapped
• The appliance must be disconnected from the supply mains when removing the battery
• The battery is to be disposed of safely

BE CAREFUL

• Carefully protect the power cord, avoid pulling, twisting, being caught by the door, or damage and crushing caused by other heavy objects; Do not use the appliance if the cord is damaged.
• If the charging base is not used for a long time, the power plug should be unplugged from the socket.
•  Please place the cleaning brush out of the reach of children.
• Empty the dustbin frequently and keep it clean. Do not use the appliance when the dustbin is full.
• Keep the mainframe and charging terminal of the charging base away from metal objects.
• This appliance is specifically designed to prevent floor scratching. however, we still recommend that you use this appliance to clean a small area of the room before cleaning the entire room to ensure that the floor is not scratched.
• Please purchase and use the original consumables.

REMINDER
Before using this appliance, please check the following items:

• Remove fragile or unnecessary objects from the cleaning area, including papers, blinds, or curtain cords; remove expensive pottery, valuables, and inflammable from the floor.
• Do not use this appliance in a room where children sleep alone. otherwise, the child may be injured.• Check whether the battery power is sufficient. Please charge it if the power is low.
• Please empty the dustbin box if it is full.
•  Please close the door of the room if you do not want the robot to enter. During cleaning, the robot may enter other rooms and continue cleaning.
• In most cases, the anti-fall sensor will prevent the robot from roller down the stairs. If the sensor is dirty or used on a carpet or on a reflective / very dark floor, the effect of the sensor will be compromised it is recommended to set up physical barriers where the robot may fall.
• Please do not use the robot on the tassels of a carpet in the folding area, so at to prevent the robot from being entangled. Avoid cleaning dark and high pile carpets or carpets thicker than 1.02/26mm, as they may cause robot failure.

NOTICE

| This symbol on the device or its packaging indicates: Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.
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FCC STATEMENT

• NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
◆ Reorient or relocate the receiving antenna.
◆ Increase the separation between the equipment and receiver.
◆ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◆ Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

RF EXPOSURE WARNING STATEMENTS:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment shall be installed and operated with a minimum distance of 20cm between the radiator & body. This device complies with Part 15 of the FCC Rules. operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation

LIMITED PRODUCT WARRANTY
What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an authorized dealer of TCL brand products and packaged with this warranty statement.

WARRANTY PERIOD (NON-COMMERCIAL USE):
Labor: Twelve (12) months from the original date of purchase.Parts: Twelve (12) months from the original date of purchase.| WARRANTY PERIOD (COMMERCIAL USE):
Labor: Six (6) months from the original date of purchase.
Parts: Six (6) months from the original date of purchase.
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Commercial Use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or for other commercial purposes including rental purposes.
Should your TCL device prove to be defective in material or workmanship under normal use during the warranty period listed above, effective from the date of original consumer purchase of the product, TCL North America at its sole discretion will, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your device, or (2) replace your device with a new or refurbished/recertified equivalent product. If repaired at an Authorized TCL Service Center, TCL is not responsible for the transportation costs to the Authorized TCL Service Center. However, TCL will pay for the return shipping. TCL will provide instructions for the packaging and shipping of the unit. Units that are improperly packed and damaged during shipping are not covered under this limited product warranty. This limited product warranty is good only to the original purchaser of the product and effective only when used in North America. You must have your original purchase receipt or proof of purchase (bill of sale or receipted invoice) which states the condition of the unit (new, used), the unit’s date of purchase, place of purchase, and model/serial number.
HOW SERVICE IS HANDLED: Call 1-800-825-6747 and choose the appropriate prompt. Please have product type, model number, serial number, and ZIP
code ready. Troubleshooting and prior approval from a TCL representative MUST occur before sending in your product for repair. Product Registration Information
You can find the model number and serial number on a label on the back or side of the product. Register your product online at register.tcl.com.
NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT. THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES AND/OR TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON THE LENGTH OF TIME AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR TERRITORY TO TERRITORY. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM/EN TO VIEW THE MOST CURRENT VERSION.

TTHHIISS LLIIMMIITTEEDD WWAARRRRAANNTTYY DDOOEESS NNOOTT AAPPPPLLYY TTOO::

1.  Service calls to your home for delivery or pick-up, installation, instruction, replacement of house fuses, the connection of house wiring or plumbing, or to correct unauthorized repairs.
2.  Failure of the product to perform due to signal reception problems not caused by your unit, or due to power failures or interruptions or inadequate electrical service.
3. Damage caused by transportation or handling, including damage during shipment from a Retailer (please contact your Retailer for assistance).
4. Damage caused to the product by accident, vermin, lightning, wind(s), fire, flood(s), or act(s) of God.
5. Damage caused by operating the product in a corrosive or wet atmosphere.
6.  Repairs when your TCL product is used in other-than-normal, single-family household use, or contrary to the instructions described in the product User’s Guide.
7. Damage resulting from accident, alteration, misuse, abuse, neglect, insects, normal wear-and-tear, cosmetic damage, mishandling, power line surges, improper or faulty installation, or improper repair or maintenance. Improper repair includes the use of parts not approved or specified by TCL.
8.  Markings or images on the product’s LCD/LED panel resulting from viewing fixed images (including but not limited to certain 4:3 images on widescreen televisions, and/or data or images in fixed screen locations from banners, video games, or certain broadcast networks).
9. Normal maintenance as described in the User’s Guide (including but not limited to cleaning or replacing filters, cleaning coils, or other normal maintenance).
10. Use of accessories or components that are not compatible with this product.
11. Products with altered, missing, defaced, unreadable, or removed serial numbers.
12. Changes in the appearance of the product do not affect product performance.
13.  Increases in utility costs and/or additional utility expenses.
14.  Products purchased from non-authorized TCL resellers.
15.  Products sold in any condition other than new from the original manufacturer or sold outside of North America.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

Troubleshooting

brush.
Side Brush Is Not Spinning| Remove hair and foreign substances on the side brush.
Unable To Start The Robot| •Confirm whether the robot is fully charged.
•Confirm whether the power button on the bottom of the robot is in the “on” position.
Weak Suction| •Check whether the fan suction port is
blocked by any foreign substances.
•Empty the dustbin. Clean or replace the high-efficiency filter
Louder Noise| •Confirm whether the dustbin is installed correctly.
•Confirm whether the high-efficiency filter is installed.
•Check if there is any foreign substances stuck on the roller brush or side brushes.
Unable To Start With The Remote Control| Replace the remote control battery. (AAA battery)
Unable To Charge charging base.| •Remove the objects around the charging base and make sure that the power supply is connected to the
•Please wipe the charging contacts of
the charging base with a dry cloth.
•Please wipe the charging contacts of
the main machine with a dry cloth.
The Robot Stops Automatically| The roller brush. side brush or side wheels may become stuck. Ensure these parts are clean before continuing to clean.

For additional support, please contact our Customer Advocacy group at 877-300-9806.

CCOONNTTAACCTT IINNFFOORRMMAATTIIOONN::
TCL North America
1860 Compton Ave Corona, California 928811-877-300-9806
www.tcl.com/es

Documents / Resources

| TCL Sweeva 1000 Robot Vacuum Cleaners [pdf] User Guide
Sweeva 1000 Robot Vacuum Cleaners
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| TCL Sweeva 1000 Robot Vacuum Cleaner [pdf] User Manual
Sweeva 1000, Robot Vacuum Cleaner

Read User Manual Online (PDF format)

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