EKSA E400 Wired Gaming Headset User Manual

E400
User Manual Guide

In order to meet the equipment connection needs of the majority of gamers, we have specially set up a 3.5mm cable to meet the needs of most players. At the same time, we also
added a USB interface to support RGB lighting effects, providing a cooler gaming experience for each of our players.

Overview

1. 40mm audio speaker
2. Protein leather earmuff
3. self-adjustable headband
4. RGB light
5. Adjustable microphone
6. Mic mute control button
7. Audio volume control
8. USB&3.5mm connector

Specification Parameters

Package Contents

1x EKSA E400 headset
1x User Manual
1x Microphone
1x 3.5mm cable splitter

The microphone is 360° rotatable allowing it to get your voice at the right position from your mouth. And high sensitive microphone with upgrade noise reduction tech reduces distracting background noise to collect your voice clearly.

The adjustment can be made on either side of the headset as shown by sliding it outwards to achieve a comfortable fit.

Operating Your Gaming Headset

Usage (PlayStation®4)

For 3.5mm Audio Cable:

Usage (Xbox One S/X)

To work on the old version of the Xbox One controller, you need a Microsoft adapter (sold separately). To work on the new version of the Xbox One S/X controller, you can directly connect the E400 headset to the controller via a 3.5mm jack.
Note: The headset is I compatible with Xbox 360.

Information for Xbox User

The controller has a 3.5mm jack: Headset adapter not required| The controller has no 3.5mm jack: Microsoft stereo headset adapter required

Usage (PC)

PC Sound Setting

Troubleshooting

at the volume
control on the headset.
2. Make sure the headset is not in the mic-mute state.
3. Check if you are using a 3.5 mm audio cable to connect to the device. The USB plug only supplies power to the RGB lights. If you only connect the USB of the headset to the computer, the headset will have no sound.
4. Check the volume and microphone settings in the system and running software.
5. Restart your system or software.
When the microphone of the headset cannot be used.| 1. You need to disable the computer’s onboard mic by accessing your sound devices in the hardware section of the control panel. And choose the mic of the headset.
2. Check whether the mute switch on the microphone is open or not.

Limited Warranty
Please sign up for the EKSA warranty service at www.eksa.net. EKSA warrants that this product, be for 1 year from the date of retail purchase by the original end-user. And it is delivered from EKSA authorized reseller, in original package, in new condition, and is free from any defects in manufacturing and workmanship. We will repair or replace (using new or refurbished replacement product) any defective product within a reasonable period and free of charge.
This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; accidents; excess moistures; insects;
lightning; unauthorized alteration or modification of original condition; damage caused by inadequate packing or shipping procedures; loss of, damage to or corruption of stored data; damage caused by use with non-EKSA products; the product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by their modifications; and products purchase from unauthorized dealers.

How to Make a Claim?

In the event damage has occurred to products, you must follow these instructions:

• Please contact GLOBAL: info@eksatelecom.net
  INDIA: support@eksa.co.in with the order number in e-commerce website after you discover a product defect (or should have discovered it, if such product defect was obvious);

• In order to get professional solutions from EKSA, please give a detailed explanation of how the damage occurred.

• Return the products. EKSA will, at our sole option, repair or replace (using new or refurbished replacement parts) any defective parts within a reasonable period of time and free of charge.
  Email us at GLOBAL : info@eksatelecom.net
  INDIA: support@eksa.co.in with faulty products. Please attach the video and the description of the product. We could solve the problem with more details timely. Those who email with videos and detailed descriptions will be awarded 1 gift product.

Other Legal rights
This limited warranty gives you specific legal rights, and you also may have other rights that vary from state to state or country to country. Some places do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Thank you for choosing
ELSA. We hope you enjoy our product. Do you like the purchase experience in our store? We’d appreciate it if you can share your fair product review and feedback. If you are
not completely satisfied, please reply to
GLOBAL : info@eksatelecom.net INDIA: support@eksa.co.in  or you can contact us via
HongKong Customer Center: +852 6940 4955 (Mon to Fri 9:00 am- 6:30 pm, UTC+8 HKT)
India Customer Center: +91-8929-369-620 (Mon to Fri IST 9:30 am-5:30 pm) so that we may address your concerns before you leave a product review.

Note

• If you can’t connect the headset/headphones to your devices, please ask us for complete FAQ guidance. You can find the solution finally.

• Depending on your head/ear size/shape, it may be a little tight (feels like“on ear”) for someone to wear which is designed to avoid sound leakage. In case of that and to
  get both audio and wearing comfort, please take off the headphone every 1~2 hours to get your ears relaxed and protect them from the muggy environment in use.

• Please follow us on Facebook @EKSA Global , Twitter, Instagram, and YouTube @EKSAtech for new product release and promotion info.

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