EKSA E3000 Stereo Gaming Headset User Guide

EKSA E3000 Stereo Gaming Headset User Guide

Thank you for purchasing the EKSA E3000 Stereo Gaming Headset. Please read this user manual carefully and keep it for future reference. If you need any assistance during using our product, please contact our support team with your Amazon/other website order number and product model number.Get support: [email protected]

Device Layout

1. 50mm Neodymium magnet speaker
2. Protein leather earmuff
3. Adjustable stretchy band
4. Illuminating LED light
5. Adjustable microphone
6. Mic mute control button
7. Audio volume control
8. 3.5mm audio & mic plug
9. USB connector for LED lights

Specifications

Using Your Gaming Headset

Connecting to Windows PC / Mac OS PC

Connecting to PS4/ Nintendo Switch

Connecting to Xbox one

Safety and Maintenance

Safety Guidelines

In order to achieve maximum safety while using your EKSA gaming headset, we suggest that you adopt the following guide- lines:

1. Should you have trouble operating the device properly and troubleshooting does not work, unplug the device and contact the EKSA Customer Care via [email protected]. Do not attempt to service or fix the device yourself at anytime.
2. Keep your device away from liquid, humidity or moisture. Oper- ate your device only within the specified temperature range of 0°C (32°F) to 40°C (104°F). Should you operate it in a temperature that is beyond this range, unplug and switch off the device in order to let the temperature stabilize within the optimal temperature range.
3. Listening to excessively loud volumes over extended periods of time can damage your Further- more, legislation of certain countries permits a maximum sound level of 86db to affect your hearing for 8 hours a day. We therefore recommend that you reduce the volume to a comfortable level when listening for prolonged periods of time. Please, take good care of your hearing.

Maintenance

The EKSA gaming headset requires minimum maintenance to keep it in optimum

condition. Once a month we recommend you clean the device using a soft cloth or cotton swab with a bit of warm water to prevent dirt buildup. Do not use soap or harsh cleaning agents.

Q1: Do I need an adapter for my Xbox one?

| B)                                                        (with

A) For the user of old version Xbox One controller, an Xbox One Stereo

Headset Adapter is needed.

For the user of new version Xbox One controller 3.5mm headset jack), you do not need an adapter.

Q1: Do I need an adapter for my Xbox one?

1. For the user of old version Xbox One controller, an Xbox One Stereo Headset Adapter is needed.
2. For the user of new version Xbox One controller (with 3.5mm headset jack), you do not need an adapter.

Q2: Microphone cannot be used?

1. Please close the computer‘s onboard mic by enter your sound devices in the hardware section of the control panel, and choose the mic of the headset.
2. Please check whether the mute switch is turned not.A) Please close the computer‘s onboard mic by enter your sound devices in the hardware section of the control panel, and choose the mic of the

Q3: Small sound or no sound?

1. Make sure that your audio devices work well and sound switch has been turned on.
2. Turn up the sound volume level, makes sure connect-ing the plug of headset to audio correctly.

Q4: There is current sound.

1. Please check out and make sure the plug is well inserted into the device.
2. Please make sure there are NO electric devices (like cellphone, electric fan) with strong magnetic field nearby. Otherwise, please take away these devices.
3. Please check if the microphone boost in Windowscor other systems) is turned off or turned down. If not, you will need to turn down the microphone boost level by the following steps. (For Windows 7/10 Home System)

Step 1. Click the Start button and select Control Panel.
Step 2. Click ‘Sound’ and find ‘Recording’ tab.
Step 3. Click the ‘Recording’ tap, right-click ‘Headset Microphone’ and click ‘Properties’;
Step 4. Find ‘Level’ tab and turn down the boost level.

Q5: What’s the warranty for this product?

Even though Amazon only provide 30 days no hassle return/replace- ment service for its product, you could always reach out to us by this email address: info @ek-sa.net, if you have met any difficulty while using our product.

Warranty

The EKSA Gaming Headset is provided with 24 months warranty and life time technical service. Any problem you have met while using our product, please feel free to contact us, and we would be more than happy to help you with your problem.

Contact Us

Any problem you have met while using our product, please contact our support team with your Amazon/other website number and product model number, and we would be than happy to help you with your problem.
email: [email protected]
phone: 00852-6940-4955(mon to fri 9:00am – 6:30pm, UTC+8 HKT)
Website: www.eksa.net

24 Months warranty Period

Lifetime Customer service Support

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