motorola HK500 Wireless Mono Headset User Guide

Quick Start Guide
MODEL: HK500/HK500+
FCC ID: 2ARRB-HK500
IC: 20353-HK500

At a glance

1. Microphone
3. Multi-function button (MFB)
5. Volume up
7. Boom (open – on, close – off)
9. Eartip| 2. LED status indicator
4. USB-C charging port
6. Volume down
8. Ear hook
10. Earpiece
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2. Charge

Plug the Type C cable into the headset’s USB-C charging port and connect to the Type C power source.
Note: Fully charge before use. Any attempt to remove or replace your battery will damage your headset.
3. Connect and go

1. Turn on Bluetooth on your device.
2. Turn on your headset.
3. Follow the voice prompt’s instructions.
4. Select HK500/HK500+ from the Bluetooth menu of your device.

4. Fit and comfort

Ear hook|
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Right ear and left ear|
Ear tip|
Wear|

Basic operation

6. Connect to the second device
Connect your headset with two devices at the same time:

1. Before pairing the second device, turn off Bluetooth on the previously paired device. Then pair the second device following the ‘Connect and go’ section.
2. Once paired to the second device, your headset is ready to connect with either or both devices when it is turned on.

7. LED status indicator

Note: If you are on a call for 1 minute or if there is no activity for 20 seconds, the LED will stop flashing to save battery life. Closing the Boom can also save battery life.

General information

If your product is not working properly, read this Quick Start Guide or the User’s Guide of one of the models listed on page 1.
Please visit us at:motorolasound.com/support Consumer Products and Accessories Limited Warranty (“Warranty”)
Thank you for purchasing this Motorola branded product manufactured under license by Meizhou Guo Wei Electronics Co., Ltd. (“MZGW”).
What Does This Warranty Cover?
Subject to the exclusions contained below, MZGW warrants that this Motorola branded product (“Product”) or certified accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and the workmanship under normal consumer usage for the period outlined below. This Warranty is your exclusive warranty and is not transferable.
Who is covered?
This warranty extends only to the first consumer purchaser and is not transferable.
What will MZGW do?
MZGW or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this Warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories, or parts.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE, THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR  N CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another.

Consumer Products| One (1) year from the date of the product original purchase by the first consumer purchaser of the product
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Consumer Accessories| Ninety (90) days from the date of the accessories original purchase by the first consumer purchaser of the product
Consumer accessories that are Repaired or Replaced| The balance of the original warranty or for Ninety (90) days from the date returned to the consumer, whichever is longer.

Exclusions. Normal Wear and Tear. Periodic maintenance, repair, and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak is covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or MZGW, are excluded from coverage.
Use  of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than MOTOROLA, MZGW or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or the signal you may subscribe to or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please check on the Web: motorolasound.com/support. You will receive instructions on how to ship the Products or Accessories at your expense and risk, to an MZGW, Authorized Repair Center. To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place, and seller of the Product;(c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number.
FCC Notice to Users
The following statement applies to all products that bear the FCC logo and/or FCC ID on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
Industry Canada Notice to Users
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-Gen, Section 8.4. This device complies with ICES-003 requirements for Class B ITE (Information Technology Equipment). CAN ICES-3 (B)/NMB-3(B)  This device meets the IC requirements.

Manufactured, distributed, or sold by Meizhou
Guo Wei Electronics Co. LTD., official licensee for this product. MOTOROLA and the Stylized M Logo, are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners.
© 2021 Motorola Mobility LLC. All rights reserved.

Printed in China
Version 5 (EN)

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