motorola XT2331-2 moto g13 Smartphone User Manual
- October 30, 2023
- Motorola
Table of Contents
motorola XT2331-2 moto g13 Smartphone
Product Information
The product is a mobile phone with the model numbers XT2331-2 and XT2331-3. It supports various operating modes such as Bluetooth, Wi-Fi, GNSS, NFC, GSM, UMTS, and LTE. The phone has a main camera, depth camera, flash, front camera, macro camera, speaker, microphone, proximity sensor, volume buttons, power button/fingerprint sensor, and a headset jack. The phone’s SIM and microSD card tray can hold a nano-SIM card and an optional microSD card (sold separately) for additional storage. The phone is water-repellent but not waterproof.
Product Usage Instructions
- To view specific absorption rate (SAR) values for the phone, swipe up from the Home screen and tap Settings > Regulatory labels. From the phone’s dial pad, type *#07# or visit www.motorola.com/sar.
- To insert the SIM card(s), insert the SIM tool into the hole next to the tray to pop out the tray. Insert the SIM card(s) with the gold contacts down and gently push the tray into the slot. Make sure to use the correct size SIM card and not cut the SIM card.
- If desired, add an optional microSD card for additional storage.
- Press and hold the power button to turn on the phone. Follow the prompts to get started.
- To learn more about the phone’s water-repellent design and care, swipe up from the Home screen and tap Settings > Help.
- If located in the UK or Ireland, visit motorola.com/motocare to extend warranty coverage up to three years and take advantage of features like accidental damage protection with moto care.
PRODUCT FEATURES
Put in the cards and power on
-
Insert the SIM tool into the hole next to the tray to pop out the tray.
Make sure you use the correct size SIM card and don’t cut the SIM card. -
Insert the SIM card(s) with the gold contacts down, then gently push the tray into the slot.
Add a microSD card (optional, sold separately) for additional storage. -
Press and hold the power button, then follow the prompts to get started.
Water repellent. Your phone is not waterproof. For more about your phone’s water-repellent design and care, swipe up and tap Settings > Help.
Help and more
Get answers, updates and info:
- Help is here: from the Home screen, swipe up and tap Settings > Help to learn how to use your phone and get support.
- Get more: get software, user guides and more at www.motorola.com/mymotog.
- Get apps: tap Play Store to browse and download apps.
- Uninstall an app: touch and hold the app, then drag it to Uninstall.
- Backup and restore: log in to your Google account to restore contacts, calendar and more.
Legal information.
This guide provides important legal, safety and regulatory information that
you should read before using your product. For the complete legal information,
from the Home screen swipe up and tap Settings > , then type Legal information
or visit www.motorola.com/device-legal.
Battery safety
To prevent possible burning and injury, the battery in your phone should only
be removed by a Motorola-approved service centre or similar skilled personnel.
If your phone becomes unresponsive, press and hold the power button until the
screen goes dark and your phone restarts. Charge your phone using a compatible
Motorola charger (may be sold separately). Use of other chargers is not
recommended and may impair the charging performance. Don’t charge your phone
in temperatures below -20°C or above 45°C. Chargers that do not comply with
applicable national standards may be unsafe, with risk of death or injury, and
may cause slow charging or product damage. To view applicable standards and to
learn more, see the “Legal information” section of this guide or visit
www.motorola.com/device-legal.
Warning about high volume usage.
To prevent possible hearing damage, do not listen at high volume levels for
long periods. When your headset volume reaches the high volume threshold, a
warning will be shown. Tap OK to dismiss it, or wait one to five seconds, then
press the Volume up button to dismiss the alert and enable the volume to
continue to be adjusted.
Disposal and recycling
For help recycling products and packaging responsibly, visit
www.motorola.com/recycling.
Class 1 laser. This device is classified as a Class 1 Laser product,
which is safe in normal use per IEC60825-1:2007 and IEC60825-1:2014. This
device complies with 21 CFR
1040.10 and 1040.11, except for deviations pursuant to Laser Notice 50, dated
24 June 2007. Do not attempt to modify or disassemble the laser focusing
system.
Extreme heat or cold.
Don’t use your phone in temperatures below -20°C or above 45°C. Don’t
store/transport your phone in temperatures below -20°C or above 60°C.
Legal disclaimers.
Features, services and applications are network dependent and may not be
available in all areas; additional terms/charges may apply. Product
specifications and other information contained in this guide are believed to
be accurate at the time of printing. Motorola reserves the right to correct or
change any information without notice.
Arbitration.
Your purchase is governed by a binding arbitration clause. For more
information and how to opt out, see the legal guide that came with your phone.
SAR information (on e-label)
To view specific absorption rate (SAR) values for this phone, from the Home
screen swipe up and tap Settings > , then type Regulatory labels, from your
phone’s dial pad type *#07# or visit
www.motorola.com/sar.
Supported frequencies and power (Model XT2331-2, XT2331-3).
This phone is capable of operation on the following frequencies, subject to
location and network availability.
Operating mode| Frequency range MHz / Band| Maximum
nominal transmit power dBm
---|---|---
Bluetooth| 2400 – 2483.5| 20 dBm EIRP
Wi-Fi| 2400 – 2483.5| 20 dBm EIRP
Wi-Fi| 5150 – 5250| 23 dBm EIRP
Wi-Fi| 5250 – 5350/5470 – 5725| 20 dBm EIRP
Wi-Fi| 5725 – 5850| 14 dBm EIRP
GNSS| 1559 – 1610| N/A
NFC| 13.56| -17.07 dBuA/m@10m
FM receive| 87.5 – 108| N/A
GSM (Australia not applicable)| 2/3/5/8| 33/30
UMTS| 1/2/5/8/19 (XT2331-3 only)| 24
LTE| XT2331-2: 1/2/3/5/7/8/20/38/40/41
XT2331-3: 1/2/3/5/7/8/18/19/20/ 26/28/38/40/41
| 23
Copyright and trademarks. MOTOROLA, the stylised M logo, MOTO and the
MOTO family of marks are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, Android, Google Play and other related marks
and logos are trademarks of Google LLC. microSD Logo
is a trademark of SD-3C, LLC. USB Type-C® and USB-C® are registered trademarks
of USB Implementers Forum. All other product or service names are the property
of their respective owners.
© 2022 Motorola Mobility LLC. All rights reserved.
moto care
With moto care, extend your warranty coverage up to three years, and take advantage of features like accidental damage protection. Visit motorola.com/motocare. (UK and Ireland only)
References
- motorola | Smartphones, Accessories & Smart Home Devices
- motocare - comprehensive device protection - Motorola
- Motorola legal
- Country Selector | Motorola Support US
- Corporate Responsibility - Responsibility Recycling
- SAR Information | Motorola Support US