Dyna-Glo Grab N Go 10K Portable Propane Gas Heater User Manual

Dyna-Glo Grab N Go 10K Portable Propane Gas Heater
WARNING:

READ INSTRUCTIONS CAREFULLY: Read and follow all instructions. Place instructions in a safe place for future reference. Do not allow anyone who has not read these instructions to assemble, light, adjust or operate the heater.

• Every time hose or tank is connected to unit, connection must be checked for leaks in one or more ways: Apply soapy water to connection, look for bubbles, listen for hiss of escaping gas, feel for extreme cold, smell for rotten egg odor. Do not use if leaking!

• Any changes to this heater or its controls can be dangerous.

• Early signs of carbon monoxide poisoning resemble the flu, with headache, dizziness and/or nausea. If you have these signs, heater may not be working properly. Get fresh air at once! Have heater serviced.

• Some people-pregnant women, persons with heart or lung disease, anemia, those under the influence of alcohol, those at high altitudes – are more affected by carbon monoxide than others.

• If the recreational or commercial enclosure does not have a window or roof vent that is open, DO NOT USE THIS HEATER inside.
  NOTICE: Not for use in a “dwelling home” in California. Never use these heaters in a bedroom or bathroom.

• his product and the fuels used to operate this product (liquid propane), and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the State of California to cause cancer and reproductive harm. For more information go to www.p65Warnings.ca.gov

EMERGENCY INDOOR USE IS DEFINED AS

1. The permanent heating system is temporarily out of service.
2. Heat is necessary to prevent damage to the property or contents.
3. The temporary heating equipment is not left unattended.
4. The minimum opening area for ventilation of fresh supply air must be 18 square inches (An opening of 4 1/4 inches x 4 1/4 inches)
5. The portable heater used shall be discontinued and removed from the building at the time the permanently installed appliances are placed back in operation.

GENERAL INFORMATION:

• This heater is safe for indoor use in small recreational enclosures, having means for providing combustion air and ventilation, such as enclosed porches, cabins, fishing huts, trailers, tent trailers, tents, truck caps and vans. It may be used for emergency indoor heating when connected to a disposable 1 lb. propane cylinder and for indoor use in commercial enclosures, having means for providing combustion air and ventilation, such as construction trailers or temporary work enclosures.
• When the heater is cold or at room temperature, it will take a few minutes for the burner to turn bright orange. This is normal and the heater is working properly. Also, during the initial lighting, the oil used during manufacturing process needs to burn off. This can take up to 60 minutes of continuous burning. Some odor and yellow flames may occur during this time but will diminish after the burn-in period.
• It is recommended not to use the heater in windy conditions. The heater may flutter reducing the effectiveness of the appliance and could have excessive pilot outages.
• When moving heater when lit or bumping heater setting it down, tip over switch may shut off heater. If this happens, re-light.
• Operating time will vary depending on the heater setting and the supply cylinder size. See chart and “Cold Weather Operations” section.
• NOTE: THIS HEATER MAY BE OPERATED WITH DISPOSABLE 1LB. PROPANE CYLINDERS OR WITH (1) REMOTE REFILLABLE PROPANE CYLINDER MAX. 20 LBS USING DYNA-GLO KIT # HAKITDG WHICH INCLUDES A 12’ PROPANE HOSE AND FUEL FILTER (SOLD SEPARATELY)

COLD WEATHER OPERATION:

• Cold weather is generally defined as ambient temperatures below 32 degrees F.
• 1 lb. propane cylinders have difficulty producing sufficient gas at lower temperatures and can “freeze-up”, reducing the time of operation by as much as 50-70%. For this reason, it is recommended to use only 20 lb. propane tanks under these conditions.
• If a 1 lb. tank is used in cold weather, such as in an ice fishing hut, following are some operating suggestions;
  • Expect operating times to be significantly reduced.
  • Never use only a single 1lb. tank on the Grab N Go 18K models.
  • Never set the heater directly on the ice. Set the heater on a rigid piece of flame retardant insulation and make sure the ventilation slots on the bottom of the heater are not obstructed.
  • Elevate the heater slightly above the ground level. Insure the unit is level and secure and cannot be knocked over.
  • Adequate ventilation and combustion air must be provided.
  • Maintain all clearances as specified on Page 4.

WARNING: Carefully watch the Heater for signs of the 1 lb. cylinder “freezing-up”. If the lower portion of the burner starts to turn from orange to blue and begins sputtering immediately shut off the heater and remove it from any enclosure.

SPECIFICATIONS

(medium) – 79 hrs (low)

GENERAL SAFETY INSTRUCTIONS

THIS IS A HEATING APPLIANCE. DO NOT OPERATE THIS APPLIANCE WITHOUT THE WIRE GUARD INSTALLED. DO NOT ATTEMPT TO WARM OR COOK FOOD ON THIS HEATER.

• Do not use non-approved attachments on this heater.
• Due to high temperatures, the appliance should be located out of traffic and away from combustible materials.
• Children and adults should be alerted to the hazard of high surface temperatures and should stay away to avoid burns or clothing ignition.
• Young children should be carefully supervised when they are near the appliance.
• Do not place clothing or other flammable material on or near the appliance.
• Do not operate heater in any moving vehicle.
• This heater can be used in a recreational or commercial enclosure with a window or roof vent. It may also be used outdoors.
• This heater requires a vent area of 18 square inches (example 4 1/4″ x 4 1/4″ opening) minimum for adequate ventilation during operation. Do not use other fuel burning appliances inside.
• Gas pressure at heater is regulated and fixed at 11″ w.C. When using a remote hose connection to heater regulator(s), do not regulate or reduce propane tank supply pressure to heater.
• Regulator(s) in heater must always be in place during operation.
• Any guard removed for servicing the appliance must be replaced prior to operating the heater.
• The appliance should be inspected before each use. Frequent cleaning may be required. The control compartments, burner(s) and circulating air passageways of the appliance must be kept clean, see MAINTENANCE.
• DO NOT use this heater if any part has been under water. Immediately call a qualified service technician to inspect the heater and to replace any part of the control system and any gas control which has been under water.
• When used without adequate combustion and ventilation air, this heater may give off excessive CARBON MONOXIDE, an odorless, poisonous gas.
•  Some people – pregnant women, persons with heart or lung disease, anemia, those under the influence of alcohol, those at high altitudes – are more affected by carbon monoxide than others.
• Cylinders must be disconnected when the heater is not in use.
• When heater is placed on the ground, make sure the ground is level and keep any objects at least 15″‘ from the edge of the heater. This heater is equipped with a tip over switch that will shut the heater off if the heater tips over. However, do not leave heater unattended or where children may cause the heater to tip over. Never operate the heater while sleeping!
• Keep remote 20 lb. refillable cylinders at least 6 ft. away from heater at all times.
• Do not leave this appliance unattended while it is in operation. Keep children and pets away from the appliance at all times.
• This heater can be used in a recreational enclosure only if the enclosure has a window or roof vent.

HANDLE POSITIONING FOR NORMAL OPERATION

The heater ships with the handle in a compact position that must be raised for normal operation (Fig. 1a)

• Grab handle and pull directly upward until the handle snaps into position.
• Do not lower the handle to the previous location. The “UP” position is the normal operating orientation.
  

TANK INSTALLATION INSTRUCTIONS

Tank Installation for DOT Certified 1 lb. Propane Cylinder(s)

• Open easy access tank compartment door(s). (On 18K Model Only)
• Locate regulator and swivel it upward by hand to provide better access for cylinder
• Attach cylinder(s) to swivel mount by gently turning clockwise until it is hand tight. Do not overtighten. Do not use tools to tighten.
• Check for gas leaks by using a 50% soap-water solution at the joint of the regulator and cylinder.

Tank Installation for 20 lb. Propane Cylinder

• Open easy access tank compartment door. (On 18K Model Only)
• Locate the regulator and swivel it upward by hand to provide better access.
• Attach Fuel Filter, Model HAKITDG to swivel mount by gently turning clockwise until it is hand tight. Do not overtighten. Do not use tools to tighten. Attach GHP hose end adapter (No. HAKITDG ) to fuel filter by gently turning clockwise until it is hand tight. Attach another end of the hose to the LP cylinder. Do not overtighten. Do not use tools to tighten.
• Make sure the heater control knob is in the “off” position. Open the LP cylinder valve and check for leaks by using a 50% soap-water solution at all threaded connections.
• Close the Door and make sure the hose is routed through the cutout on the underside of the door.
• Close the access door as needed.
  

ADDITIONAL INFORMATION REGARDING OPTIONAL ACCESSORIES TO CONNECT A 20 LB LP TANK

• Please note: this heater may be operated with (1) remote refillable propane cylinder max. 20 Lbs.
• Any CSA certified hose with a CGA 600 fitting and excess flow device, that is appropriate for this application, may be used to connect a 20 lb. propane tank.
• Non-certified or handmade hoses and adapters may not be used to connect a 20 lb. propane tank.
• The use of a fuel filter is also recommended but not mandatory. The fuel filter can reduce potential contaminants from the 20 lb. LP tank/hose and extend the life of the heater.
• We recommend using the Dyna-Glo 20 lb. tank connection kit model# HAKITDG, which includes (1) 12’ extension hose and (1) fuel filter (sold separately).

EMERGENCY INDOOR USE

• Adequate combustion air and ventilation must be provided when the appliance is in use. Refer to General Safety Instructions on Page 4 for additional information.
• Only disposable 1 lb. cylinders, marked as PROPANE can be used with this heater.
• NEVER bring a refillable propane cylinder indoors. A fire or explosion can occur causing property damage, serious injury, or death.
• The LP-gas cylinder(s) must be constructed and marked in accordance with the specifications for LP-gas cylinders of the U.S. Department of Transportation (DOT).
• Not for use in a Bedroom or Bathroom.

LIGHTING, OPERATION, AND SHUTDOWN INSTRUCTIONS

Unvented Portable Type Heaters Must Not be Exposed to Flammable Vapors or Liquids.

1. Make sure the control knob is in the OFF position.
2. Open the access door as needed and install the one pound cylinder(s) as described on page 5. Check for gas leaks by using a 50% soap-water solution at the joint of the regulator and cylinder.
3. Depress and turn the control knob to the pilot position.
   • If fueled by a 1 lb. propane cylinder, hold for 30 seconds.
   • If fueled by a 20 lb. propane cylinder, hold for 4-5 minutes. With the knob still depressed, rotate the knob between the OFF and PILOT position activating the piezo igniter until the pilot flame ignites.
4. Continue holding the knob down in the PILOT position for 30 seconds or until pilot flame holds.
5. Release the knob. The knob should return to the fully extended position and the pilot should remain lit.
6. Turn on the burner by depressing the knob slightly and gently turn the knob to the HI position.
7. Adjust heat output by turning the knob between HI and LOW positions.
8. To shut down the heater turn the knob clockwise to the OFF position and remove the gas cylinder or close the propane tank shut off valve and allow the heater to burn off the gas in the hose, then turn the heater knob to the OFF position.

CAUTION

Do not try to adjust heating levels by using the propane tank shutoff valve. After turning heater off the guard will remain hot. Allow the heater to cool down before storing the heater. Do not operate, store, connect or remove cylinder/hose connection near flammable items or ignition sources.

LIGHTING / OPERATING INSTRUCTIONS FOR USE WITH HOSE(S) CONNECTED TO A REMOTE CYLINDER, MAXIMUM SIZE 20 LBS:

• This Heater may be used in a Recreational Enclosure or Temporary Construction Work Enclosure with a Remote Refillable Propane Cylinder ONLY when the Cylinder is Located Outdoors and the Heater is Used with GHP Hose No. HAKITDG.
• GHP Hose No. HAKITDG includes a hand-tightening tank connector, a fuel filter and a #600 hose connector fitting.
• WARNING: NEVER bring a refillable propane cylinder indoors. A fire or explosion can occur causing property damage, serious injury or death!
• Inspect the hose before each use of the heater. If there is excessive abrasion or wear, or the hose is cut, replace prior to using the heater with Dyna-Glo HAKITDG.
• The propane cylinder must include a listed overfilling protection device as well as a collar to protect the cylinder valve.
• The heater must be in an upright position during operation.
• Connect propane as described on page 6.
• The open valve at LP-gas supply cylinder.
• Check all hose connections for leaks with soapy water at all threaded connection points and at the LP-gas supply cylinder. SEE WARNING! ON ATTACHED LABELS.
• Follow the instructions for lighting the Heater as defined in steps 1

LIGHTING IN WINDY AREAS

• Position the heater such that the Pilot is opposite the direction that the wind is coming from. See figure 3
• Position your body behind the heater such that your body blocks the wind while you are following the instructions for lighting the unit.

IMPORTANT NOTICE REGARDING THIRD-PARTY ATTACHMENTS TO ALL DYNA-GLO HEAT AROUND MODELS
GHP Group, Inc. is a leading manufacturing company specializing in portable heating products. Our products can be found at most major home centers, hardware stores and internet retailers across North America. These heaters, which are sold under the Dyna-Glo brand feature an Oxygen Depletion Sensor (“ODS”), which shuts off the heater if the oxygen in the room gets below a certain point and a tip-over safety switch that turns it off in the event of it being knocked on its side. These features allow the heater to be safely used during numerous indoor and outdoor activities. GHP recognizes the many different third-party attachments for the Grab ‘N Go and is aware of their intended purpose of using the Grab ‘N Go to heat or cook food. GHP strongly encourages that these third party attachments NOT be used as they are neither certi-fied, nor safe to be used to warm or cook food of any kind. Grab ‘N Go Heaters are not certified as a cooker and are not designed to operate in this manner. GHP explicitly prohibits the use of any type of non-approved attachments with its Grab ‘N Go heaters.

WARNING:

This product is a heater. It is certified to ANSI Z21.103-2017 Unvented portable type gas camp heaters for indoor and outdoor use. This product is NEVER to be used for the cooking or warming of foods as doing so can interfere with the safety systems of the heater, which may result in a fire, explosion, the production of deadly carbon monoxide, and personal injury or death to you or others. NEV-ER use hand-made or third party accessories or attachments with this heater; this is extremely dangerous and may result in personal injury or death to you or others
WARRANTY LANGUAGE
GHP Group, Inc. warrants its heaters and accessories to be free from defects in material and workmanship for a period of 1 year from date of purchase. GHP Group, Inc. will repair or replace this product free of charge if it has been proven to be defective within the
1-year period and is returned at customer expense with proof of purchase to GHP Group, Inc. within the warranty period. DISCLAIM-ER: This warranty does not cover any product that: a) has been subject to misuse or neglect; b) has been used in a manner inconsis-tent with the warnings and instructions contained in the owner’s manual, including but not limited to using a heater for the cooking or warming of foods; or c) has been used with hand-made or third party accessories or attachments.
GHP prohibits the Grab ‘N Go heaters from being used for cooking or warming foods. Third party attachments intended to change the intended operation of the Grab ‘N Go are prohibited for use as they could cause serious harm to consumers. Using such products with GHP heaters will immediately void the product warranty. GHP values the safety of its consumers above all else and appreciates your continual trust in all GHP products. Please feel free to contact us at customerservice@ghpgroupinc.com with any questions.

• CAUTION: After turning heater off, wire guard will remain hot. Allow to thoroughly cool before moving or storing.
• CAUTION: When not in use, the gas must be turned off at the LPgas supply cylinder. As stated before allow heater to use up propane in supply line until heater shuts off. When the LP-gas supply cylinder is not disconnected from the heater, the cylinder must be stored outdoors, in a well ventilated space, out of reach of children, and must not be stored in a building, garage or any other enclosed area. Disconnect all cylinders when heater is not in use.
• CAUTION: Indoor storage of the heater is permissible only if the cylinder is disconnected and removed from the heater. Cylinders must be stored outdoors out of the reach of children and must not be stored in a building, garage or any other enclosed area.

MAINTENANCE:

Always keep the heater area clear and free from combustible materials, gasoline and other flammable vapors and liquids. Keep the vent areas (slots in the bottom and the top at the front of heater) clear at all times so combustion air and ventilation is not obstructed. Visually inspect the pilot flame and burner periodically during use so combustion air and ventilation is not obstructed. The pilot flame should be blue in color (not yellow) and will extend beyond the thermocouple. The flame will sur-round the thermocouple just below the tip, see Figure 5. A slight yellow flame may occur where the pilot flame and main burner flame meet. The burner(s) should be bright orange (with a slight blue color around the border, a red-orange haze that is visible on the burner is acceptable) and without a noticeable flame. A blue flame that rolls out at the top indicates an accumulation of dust, lint or spider webs inside the main burner assembly. If the pilot is yellow or the burner has a noticeable flame, cleaning may be required. Use the following procedure to inspect main burner assembly. It is necessary to periodically check the burn- er(s) orifice and burner venturi tube to make sure they are clear of insects/nests or spider webs that may accumulate over time. It is strongly recommended that these maintenance instructions be performed annually. A clogged tube can lead to a fire.

1. Allow heater to thoroughly cool before performing any maintenance.

2.  Remove disposable 1 lb. cylinder(s) from heater or turn OFF gas supply at remote cylinder valve, and disconnect hose from heater.

3. Remove back panel by removing the top three screws, lower two rear screws and two screws behind the doors of the 18K.

4. Inspect interior of casing assembly for accumulation of dust, lint or spider webs. If necessary, clean interior of casing assembly with a vacuum cleaner or apply air pressure. Do not damage any components within casing assembly when you are cleaning.

5. Inspect and clean main burner orifice located at bottom of burner venturi tube by using a vacuum or apply air pressure at orifice opening.

6. Inspect and clean pilot (mounted to bracket) by using a vacuum or apply air pressure through the holes in the pilot indicated by the arrows in Figure 5.
   WARNING: Never use needles, wires, or similar cylindrical objects to clean the pilot to avoid damaging the calibrated orifice that controls the gas flow.

7. Apply air pressure into burner assembly to remove dust, lint or spider webs.

8. Reinstall back panel.
   

TROUBLESHOOTING

WARNING: If you smell gas:

• Do not attempt to light appliance.
• Extinguish any open flame.
• Disconnect fuel supply.
• Leave the area immediately.
• Allow gas to dissipate 5 minutes before relighting the appliance

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
WARNING: Turn off and let cool before servicing. Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

electrode is positioned wrong.

2.  Ignitor electrode is broken.

3.  Ignitor electrode is not connected to ignitor cable.

4.  Ignitor cable is pinched or wet.

5.  Damaged ignitor cable.

| 1.  Replace electrode.

2.  Replace electrode.

3.  Replace ignitor cable

4.  Free ignitor cable if pinched by any met- al or tubing. Keep ignitor cable dry.

5.  Replace ignitor cable.

When ignitor knob is turned, there

is a spark at ODS/ pilot but no ignition.

| 1.  Tank shutoff valve is closed.

2.  Control knob not fully pressed in while pressing ignitor button.

3.  Air in gas lines when installed.

4.  ODS / pilot is clogged.

5.  Control knob not in PILOT position.

6. Depleted gas supply (propane)

| 1.  Turn on gas supply valve.

2.  Fully press in control knob while pressing ignitor button.

3.  Continue holding down control knob. Repeat igniting operation until air is removed.

4.  Clean ODS/pilot (see Care and Maintenance on page 9) or replace ODS/pilot assembly.

5.  Turn control knob to PILOT position.

6.  Purchase new tank or refill 20 lb tank.

ODS/pilot lights but flame goes out

when control knob is released.

| 1.  Control knob is not fully pressed in.

2.  Control knob is not pressed in long enough.

3.  Equipment shutoff valve is not fully open.

4.  Thermocouple connection is loose.

5.  Thermocouple damaged.

6.  Control valve damaged.

| 1.  Press in control knob fully.

2.  After ODS/pilot lights, keep control knob pressed in 30 seconds.

3.  Fully open equipment shutoff valve.

4.  Hand tighten until snug, and then tighten ¼ turn more.

5.  Replace thermocouple.

6.  Contact customer service.

Burner(s) does not light afterODS/pilot is lit.| 1.  Burner orifice is clogged.

2.  Burner orifice diameter is too small.

3.  Inlet gas pressure is too low.

| 1.  Clean burner orifice (see Care and Maintenance on page 9) or contact customer service.

2.  Contact customer service.

3.  Change tanks.

damaged.

2.  Burner is damaged.

3.  Gas regulator is damaged.

| 1.  Clean burner orifice (see Care and Maintenance on page 9) or contact customer service.

2.  Contact qualified service technician.

3.  Contact qualified service technician.

High yellow flame during burner combustion| 1.  Not enough air.

2.  Gas regulator is defective.

| 1.  Check burner for dirt and debris. If found, clean burner (see see Care and Maintenance on page 9).

2.  Contact qualified service technician.

Gas odor during combustion.| 1.  Foreign matter between control valve and burner.

2.  Gas leak. (See Warning Statement on page 2).

| 1.  Contact qualified service technician.

2.  Locate and correct all leaks.

Heater produces a clicking/ticking noise just after burner is lit or shut off.| 1. Metal is expanding while heating or contracting while cooling.| 1. This is common with most heaters. If noise is excessive, contact qualified service technician.
Heater shuts off in use (ODS operates).| 1.  Not enough fresh air is available.

2.  Low line pressure.

3.  ODS/pilot is partially clogged.

| 1.  Open window and/or door for ventilation.

2.  Contact qualified service technician.

3.  Clean ODS/pilot (see Care and Maintenance on page 9).

Gas odor exists even when control knob is in OFF posi- tion.| 1.  Gas leak. See Warning Statement on page 2.

2.  Control valve is defective.

| 1.  Locate and correct all leaks (see “Checking Gas Connections” page 4).

2.  Contact qualified service technician.

Moisture/conden- sation noticed on windows.| 1. Not enough combustion/ ventilation air.| 1. Refer to “Air for Combustion and Ventilation” requirements, page 4.
Slight smoke or odor during initial opera- tion| 1. Residues from manufacturing process.| 1. Problem will stop after a few hours of operation.
PARTS LIST

ITEM| QTY| DESCRIPTION MODEL NUMBERS

HA10BK HA10G              HA10O HA10R

1| 1| Back Panel| BEQ10K-15
2| 1| Control Knob| HA10K-22
3| 2| Handle Mount| BEQ10K-07
4| 1| Handle Bar| BEQ10K-06
5| 1| Wire Guard| BEQ10K-01
6| 1| ODS Thermocouple| BEQ10K-19-01

PARTS LIST

ITEM| QTY| DESCRIPTION MODEL NUMBERS

HA18BK HA18G                     HA18O HA18R

1| 1| Back Panel| BEQ18K-02
2| 1| Control Knob| HA10K-22
3| 1| Handle Bar| BEQ18K-12
4| 1| Wire Guard| BEQ18K-11
5| 2| Handle Mount| BEQ10K-07
6| 1| Door, LH| BEQ18K-17-02(B)| BEQ18K-17-02(G)| BEQ18K-17-02(O)| BEQ18K-17-02(R)
7| 1| Door, RH| BEQ18K-16-02(B)| BEQ18K-16-02(G)| BEQ18K-16-02(O)| BEQ18K-16-02(R)
8| 1| ODS Thermocouple| BEQ18K-15-01

WARRANTY

This limited warranty is extended to the original retail purchaser of this Forced Air/Convection/Radiant Heater and warrants against any defect in materials and workmanship for a period of one (1) year from the date of retail sale (lifetime warranty for the brass nozzle burner only). GHP Group, Inc., at it’s option, will either provide replacement parts or replace or repair the unit, when properly returned to the retailer where purchased or one of our service centers as directed by GHP Group, Inc., within one (1) year of retail purchase. (Shipping costs, labour costs, etc. are the responsibility of the purchaser.)
DUTIES OF THE OWNER:
This heating appliance must be operated in accordance with the written instructions furnished with this heater. This warranty shall not excuse
the owner from properly maintaining this heater in accordance with the written instructions furnished with this heater. A bill of sale, canceled
check or payment record must be kept to verify purchase date and establish warranty period. Original carton should be kept in case of warranty
return of unit.
WHAT IS NOT COVERED:

1. Damage resulting from use of improper fuel.
2. Damage caused by misuse or use contrary to the owners manual and safety guidelines.
3. Damage caused by a lack of normal maintenance.
4. Fuses
5. Use of non-standard parts or accessories.
6. Damage caused in transit. Freight charges on warranty parts or heaters to and from the factory shall be the responsibility of the owner.

This warranty does not imply or assume any responsibility for consequential damages that may result from the use, misuse, or the lack of routine maintenance of this heating appliance. A cleaning fee and the cost of parts may be charged for appliance failures resulting from lack of maintenance. This warranty does not cover claims which do not involve defective workmanship or materials. FAILURE TO PERFORM GENERAL MAINTENANCE (INCLUDING CLEANING) WILL VOID THIS WARRANTY. THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. THE REMEDY PROVIDED IN THIS WARRANTY IS EXCLUSIVE AND IS GRANTED IN LIEU OF ALL OTHER REMEDIES. IN NO EVENT WILL GHP GROUP, INC. BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.

CLAIMS HANDLED AS FOLLOWS:

1. Contact your retailer and explain the problem.
2. If the retailer is unable to resolve the problem, contact our Customer Service Dept. detailing the heater model, the problem, and proof of date of purchase.
3. A representative will contact you. DO NOT RETURN THE HEATER TO GHP GROUP,INC. unless instructed by our Representative. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

WARRANTY REGISTRATION

IMPORTANT: We urge you to fill out your warranty registration card within fourteen (14) days of the date of purchase. You can also register your warranty on the internet at
www.ghpgroupinc.com. Complete the entire serial number. Retain this portion of the card for your records.

GHP Group, Inc. 6440 W Howard St Niles, IL 60714-3302 Tel: 877-447-4768 www.ghpgroupinc.com

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>