au Galaxy SCG10 S21+ 5G Smartphone User Guide

June 6, 2024
AU

au SCG10 Galaxy S21+ 5G Smartphone User Guide

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(Online Manual)” (Japanese)

For detailed descriptions on various functions, scan the QR code on the right side or use the (Online Manual) on your product with the following operations.

On the home screen, flick up → [Galaxy] (Online Manual)

Galaxy Live Expert

You can consult with us via free online chat, such as data migration from other OS or old terminals.

Please access to the Live Expert page of the Galaxy official website with the QR code.

  • For reception time, please check the transition destination page.

For inquiries, call: Customer Center

For general information (toll free)
Business hours 9:00 – 20:00 (7 days a week)

From au cell phones:
157 without area code
In case above numbers are not available,
call toll-free:

0120-977-033

From non-au cell phones / general subscriber phones:
0077-7-111

For theft, loss, damage (toll free)
Business hours 24 hours (7 days a week)
From au cell phones:

113 without area code

From non-au cell phones / general subscriber phones:

0077-7-113

In case above numbers are not available, call toll-free:

0120-925-314

Repair and Delivery Support Center

(Repair and Delivery Support / Reliable support pack for members services)

Failure consultation and Replacement mobile phone delivery service reception (toll free)

Business hours 9:00 – 20:00 (7 days a week)
From au cell phones / non-au cell phones / general subscriber phones:

0120-925-919

Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources.

April 2021, 1st Edition

Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY

Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.
Manufactured by: Samsung Electronics Co., Ltd.

List of Packaged Items

  • Main unit (Protective film (sample) attached)
  • SIM card removal tool (sample)
  • USB cable (CtoC) (sample)
  • (Quick Start Guide)
  • (Notes on Usage)
  • (Sample for data transfer Manual)

Attaching au IC Card (SIM Card)

Turning the Power On

Names of Parts

Front and Bottom Side

  1. Mouthpiece/Microphone (upper)*1

  2. Vent hole

  3. Receiver/Speaker12

  4. Front camera

  5. Display (Touch panel)*3

  6. Fingerprint recognition sensor

  7. Proximity/Light sensor*4

  8. Volume key

  9. (Side key)

  10. Tray eject hole

  11. au IC card tray

  12. Mouthpiece/Microphone (lower)*1

  13. USB Type-C™M connection terminal
    (external connection terminal)

  14. Speaker*1

  15. 5G/4G/GPS antenna part*5

  16. Rear camera

  17. 5G/4G antenna part*5

  18. Wireless charging position

  19. Flash/Light

  20. 5G/4G/Wi-Fi®/ Bluetooth® /GPS antenna part*5

  21. Microphone (rear)

  22. mark

*1 Be careful to not cover over with your fingers, etc., while relevant functions are being used. In addition, do not insert the SIM card removal tool (sample) into the product since this might cause damage.

*2 The product use it for both a receiver and a speaker.

*3 A protective film (sample) is already attached to the display.

*4 Do not cover with the sticker, etc. Functions may not work correctly. There may be flashing around the proximity/light sensor by the operation of the proximity/light sensor during a call, etc.

*5 The antenna is built into the product. Covering around the antenna by hand may affect calling quality / communication quality.

  • For the latest information. please refer to the latest (Online Manual)* (Japanese) or the (Full Instruction Manual) available on the au website.
    https://www.au.com/support/service/mobile/guide/manual/

  • For the latest information of the product, refer to the following website.
    https://www.galaxymobile.jp/

  • When using a protective film, make sure that it is a product compatible with the fingerprint recognition sensor. If you attach a commercially available protective film on the display, fingerprint recognition may fail.

  • The contents described in this manual may be different due to the version upgrade of the software of this product or the change / end of service.  And the content of this manual is subject to change without notice.

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