au NAR02 Speed WiFi Home 5G L12 Router Instruction Manual

1. Launch a web browser, and open the product’s Quick Setting Web (refer to POINT2 ), and then tap or click “Network Settings” – [Profile Settings].
2. After selecting [no setup] in the “Profile List”, enter the setup information such as the APN of the WiMAX operator to whom you are subscribed, and tap or click [Apply].

• The displayed content may be grayed out.
• If you have any questions, please check with the WiMAX operator to whom you are subscribed. 3. Tap or click “Network Settings” – [Connection Settings]. 4. In the “Profile Selection”, select the profile which you set in step 2 , and tap or click [Apply].
  Try opening a website to verify the connection.

2. Lamp Displays and Button Operations

Main LED Lamp Displays
The LED lamps light in different colors and patterns to notify you of the state of the product. The main LED lamp displays are described below. Regarding other indicators, refer to “(Understanding LED Lamp Displays on the Main Unit)” in “1-2 (Part Names and Functions)” in “(Full Instruction Manual)” (Japanese).

*For the numbers, refer to “Part Names and Functions” on the previous page.

1. Regarding settings for the data communication volume, refer to “(Traffic Counter)” in “8-3 (Network Settings)” in “(Full Instruction Manual)” (Japanese).
2. Note that an additional charge, depending on your billing plan, may be incurred when you switch to using “Plus Area Mode”.

Button Operations
The buttons on the product are used to switch communication modes, update firmware, and do other operations.

3. Check Contracted Phone Number

In the Quick Setting Web screen or your Smartphone application’s 情報 (Information) screen, you can confirm contracted phone number that
are in the SIM card.
How to open Quick Setting Web: Refer to “Doing Initial Settings from Quick Setting Web ( POINT2 )” on the previous page.
How to open smartphone applications: Refer to “■ Switching communication modes, restarting, etc. ( POINT3 )”.

Troubleshooting

If you experience difficulty setting up an internet connection even when the instructions in the “Setup Guide” (this manual) and the ” (Full Instruction Manual)” (Japanese) are followed, please check the following items.

Regarding details on setting procedures and other information, refer to “10-2 (Troubleshooting)” in “(Full Instruction Manual)” (Japanese).

Notes on usage

About Using this Product

• Before using the product, read the “Safety Precautions (Observe Strictly)” in this manual to ensure correct use.

• Before assuming the product is malfunctioning, check the symptoms in “Troubleshooting” in this manual.

• Also, see “10-2 (Troubleshooting)” in the “(Full Instruction Manual)” (Japanese) on the WiMAX Support Information website. https://www.necplatforms.co.jp/support/wimax/l12/index.html (in Japanese only)
  (Full Instruction Manual)” (Japanese) can be downloaded from the au website.
  https://www.au.com/support/service/mobile/guide/manual/ (in Japanese only)

• When you communicate using this product, keep it at least 20 cm away from your body, with no intervening metallic objects.

• Communication is not possible even in the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication is sometimes not possible in poor reception areas. Communication is sometimes interrupted if you move into a poor reception area during communications.

• Since this product uses radio waves, the possibility of communication interception by third parties cannot be eliminated. (The 5G, LTE, and WiMAX 2+ systems, however, offer secure communication encryption and secrecy functions.)

• This Product is designed for use in Japan only and cannot be used in any other country.

• The product is for indoor use only. It cannot be used outdoors.

• Since this product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law.

• The IMEI information in the product that you are using is automatically transmitted to your telecommunications carrier for “product maintenance” and for “understanding usage conditions”.

• The Company is not liable for any damages arising from earthquakes, lightning, storms, floods or other natural disasters, as well as fires, actions by third parties, other accidents, intentional or mistaken operation by the customer, or use under other unusual conditions outside the responsibility of the Company.

• The Company is not liable for any incidental damages (change/disappearance of recorded content, loss of business income, disruption of business, etc.) arising from the use of or inability to use the product.

• The Company is not liable for any damages arising from failure to observe the recorded content of the “Instruction Manual”.

• The Company is not liable for any damages arising, for example, from malfunction caused by combination with connected devices or software not related to the Company.

• The settings and other stored data may sometimes be altered or lost due to faults, repair or other handling of the product. The Company is not liable for any damage or lost income resulting from the loss of data.

• It is recommended you keep a copy of important data on your PC’s hard disk, etc. Whatever the cause of the defect or malfunction may be, the Company assumes no responsibility for alteration or loss of saved data.

• Contents saved in this product might be altered or lost due to accidents, faults, repair, or mishandling. Be sure to keep a copy of important contents. Note that The Company assumes no responsibility for any damages or lost profits resulting from altered or lost contents.

• Do not discard the product together with regular trash. Please cooperate in the collection of the product, when it is no longer needed, to protect the environment and effectively use resources. The products are collected at au shops/au Style, and other places.

• The term “the Company”, as used in this manual, indicates the telecommunications carrier to whom you are contracted and the manufacturer (NEC Platforms, Ltd.).

◎ Unauthorized reproduction of the this manual in whole or in part is prohibited.
◎ The contents of this manual are subject to change without notice.
◎ Some functions may become unusable due to changes to the OS specifications or if services are changed or ended.
◎ While every effort has been made regarding the contents of the “Instruction Manual”, please contact us if you have questions or notice omissions.

Safety Precautions (Observe Strictly)

• Before using this product, thoroughly read these safety precautions for proper use.
• The safety precautions shown here contain information to prevent damage to property and/or injury to the user or other people and must be observed.
• The symbols in the following categories indicate the level of damage or injury that may occur due to incorrect usage or if the information provided is not observed.

1 Serious injury: This refers to loss of sight, injury, burns (high- and low-temperature), electric shock, broken bones, injuries with residual aftereffects from poisoning, etc., and injuries requiring hospital admission for treatment or long-term hospital attendance as an outpatient.
2 Minor injury: This refers to injuries, burns (high- and low-temperature), electric shock, etc. that do not require hospital admission for treatment or long-term hospital attendance as an outpatient.
*3 Physical damage: This refers to extended damage to buildings, furniture, livestock, or pets, etc.

Precautions common to the main unit, AC adapter, SIM card, and Ethernet cable (commercially available)

DANGER

WARNING

● If you notice anything unusual about the product, such as an unusual odor, abnormal noise, smoke generation, overheating, discoloration, or deformation during operation or storage, perform the following measures with care and caution.

• Remove the power plug from the power outlet.
• Turn off external devices.

Failure to do instructions above might cause fire, burns, injury, or electric shock. Please contact the telecommunications carrier to whom you are subscribed.

CAUTION

• Do not use the product while it is damaged.
  Doing so might cause fire, burns or injury.

• Do not place the product on an unstable or inclined platform.
  Doing so might cause the product to fall etc. and cause injury.

• Do not use or keep the product in a place that is very humid, dusty, or subject to high temperatures.
  Doing so might cause fire, burns, or electric shock.

• If children use the product, parents or guardians should give them proper instructions and do not allow them to use the product in the wrong way.
  Failure to do so might result in injury or electric shock.

• Keep the product out of the reach of babies and infants.
  Failure to do so might result in injury or electric shock.

• Be careful, the product may become very warm when it is used continuously. Also, be careful not to unintentionally touch it continuously, such as if you were to fall asleep.

The product and AC adapter might become very warm when used continuously, such as while transmitting data. If you are directly in contact with a warmed part for a long time, it might cause a redness of skin, itch, rash, low-temperature burn etc. depending on your physical condition.

Main unit
**** DANGER

• Do not heat the product or throw it into a fire.
  It may ignite and might cause fire, burns or injury.

• Do not apply excessive force, such as sticking a sharp object (a nail, etc.) into the product, hitting it with a hard object (a hammer, etc.), or stepping on it.
  Doing so might cause fire, burns or injury.

• If the substances inside the product get into your eyes or mouth, promptly rinse them with clean water and then immediately consult a doctor.

Failure to do so might cause blindness, medical problems, etc. due to the effects of the substances in the product.

WARNING

• Do not allow liquids, such as water (drinking water, sweat, seawater, urine of pet animals, etc.), metal pieces, burnable items, and other foreign objects to get inside the SIM card slot. Also, do not insert the SIM card into the wrong slot, or insert it in the wrong orientation.
  Doing so might cause fire, burns, injury or electric shock. If a foreign object accidentally gets into the product, unplug the power plug from the power outlet, and then contact the telecommunications carrier to whom you are subscribed.

• Follow the instructions of medical institutions regarding the use of mobile devices on their premises.
  Do not use the product in places where its use is prohibited.
  The radio waves may adversely affect electronic devices or electronic medical equipment.

• If you are wearing any electronic medical equipment, contact the manufacturer or retailer of the electronic medical equipment for information about the possible effects of radio waves.
  The radio waves from the product might have harmful effects on electronic medical equipment.

• Do not use the product near electronic devices or equipment using high precision controls or weak signals.
  The radio waves may adversely affect the operation of electronic devices.

• The following are some electronic devices or equipment that you should be careful of:
  Hearing aids, implantable cardiac pacemakers, implantable cardioverter defibrillators, other electronic medical equipment, and other automatically controlled devices or equipment. If you use an implantable cardiac pacemaker, implantable cardioverter defibrillator, or other electronic medical equipment, check with the electronic medical equipment manufacturer or retailer whether the operation can be affected by radio waves.

  • Be careful not to let the product be bitten by your pet.
    Overheating might cause fire, burns or injury.

CAUTION

• Do not discard the product together with regular trash.
  Doing so might cause fire, burns or injury. Also, it might cause environmental destruction. When you no longer need the product,
  recycle it at an au shop, au Style, or other place, or recycle it according to the instructions of your local government.

• If skin problems develop from using the product, immediately stop using it and consult a doctor.
  The use of the product might cause itching, rashes, eczema, or other symptoms depending on the user’s physical condition.
  For an explanation of the materials used for various parts of the product, see “List of materials”.

About the AC adapter and the Ethernet cable (commercially available)

****WARNING

• Do not use the AC adapter or cables if their cables become damaged.
  Doing so might cause fire, burns, or electric shock.

• Do not use the AC adapter or cables in extremely humid places, such as a bathroom.
  Doing so might cause fire, burns, or electric shock.

• Use only the AC adapter included in the product’s package. Also, do not use the AC adapter included in the product’s package with any other device.
  Doing so might cause fire, burns, injury or electric shock.

• If you hear thunder, do not touch the AC adapter or cables.
  Doing so might cause an electric shock.

• Do not short-circuit the DC plug while it is connected to a power outlet, also do not short-circuit the connection terminal while it is connected
  to the product or a computer. Also, do not allow the DC plug or connection terminal to touch your hands, fingers, or any part of your body.
  Doing so might cause fire, burns, or electric shock.

• Do not place heavy objects on the cable of the AC adapter or cables, and do not apply excessive force to the cables, such as by pulling them.
  Doing so might cause fire, burns, or electric shock.

• When you insert or remove the power plug to or from a power outlet, or when you insert or remove the cables to or from the
  product or a computer, do not contact any type of metal, such as metal accessories.
  Doing so might cause fire, burns, or electric shock.

• Do not use a voltage converter (such as an overseas travel power converter) with the AC adapter.
  Doing so might cause fire, overheating, or electric shock.

• Do not apply excessive force to connectors when the product is connected to the AC adapter or when the product is connected by cable to a computer.
  Doing so might cause fire, burns, injury or electric shock.

• Do not touch the cord of the AC adapter, DC plug, power plug, cables, or terminals with wet hands.
  Doing so might cause fire, burns, or electric shock.

• Use the specified power supply and voltage.
  Using the wrong power supply or voltage might cause fire, burns, or electric shock.
  AC adapter: 100 VAC (connect only to a household AC power outlet)

• Do not subject the AC adapter to strong impact, extreme force, or twisting while it is plugged into a power outlet, and insert the plug and pull it out straight. Be careful to not apply excessive force, particularly when inserting or removing the plug to or from rotating lock type power outlets. Doing so might damage the AC adapter and cause fire, burns, electric shock, or malfunctions.

• Wipe off dust that is stuck to the power plug and terminals.
  Using it while it is dusty might cause fire, burns, or electric shock.

• When you insert the power plug into a power outlet or insert a cable into the product or a computer, insert it firmly. Insecure inserting might cause fire, burns, or electric shock.

• When you remove the power plug from the power outlet, or remove a cable from the product or a computer, do not apply excessive force by pulling on the cord of the AC adapter or the cord of the cable; hold the connector or the power plug of the AC adapter when pulling them out. Pulling on the cord of the AC adapter or the cord of the cable might damage the cord and cause fire, burns, or electric shock.

• When you insert or remove the AC adapter or cable into/from the product, insert or remove them straight into/from the connection terminal without applying excessive force, such as by pulling on them. Removing these incorrectly might cause fire, burns, injury or electric shock.

• If the connectors of the AC adapter or cables are deformed, such as by being bent, stop using them immediately. Do not use them with the deformation restored.
  Doing so might short-circuit the power terminal or LAN connection terminal and cause fire, burns, injury, or electric shock.

• Always remove the power plug from the power outlet, and the cables from the product and computer when not using them. Leaving the cables connected or the power plug connected to the power outlet might cause fire, burns, or electric shock.

• Immediately remove the power plug from the power outlet and the cables from the product and the computer if any liquid, such as water (drinking water, sweat, seawater, urine of pet animals, etc.) gets on the product. Whatever gets on it may cause a short-circuit resulting in a fire, burns, or electric shock.

• Remove the power plug from the power outlet and the cables from the product and computer before cleaning.
  Failure to do so might cause fire, burns or electric shock.

**** CAUTION

• Do not touch the AC adapter continuously while it is connected to the power outlet.
  Doing so might cause burns.

• If skin problems develop from using the AC adapter, immediately stop using it and consult a doctor. The use of the product might cause itching, rashes, eczema, or other symptoms depending on the user’s physical condition.
  For an explanation of the materials used for various parts of the product, see “List of materials”.

About the SIM card

CAUTION

• Be careful of the cut edge, so you do not injure your fingers or other body parts, when handling the SIM card.
  The cut edge may be sharp and cause an injury.

• Using the product near medical equipment or in medical institutions

WARNING

• If you have electronic medical equipment such as an implantable cardiac pacemaker or an implantable cardioverter defibrillator, use the product 15 cm or more away from the implant at all times.
  The radio waves from the product might have harmful effects on the operation of electronic medical equipment.

• If you need to use electronic medical equipment other than implantable cardiac pacemakers or implantable cardioverter-defibrillators outside medical institutions such as treating at home, consult the relevant electronic medical equipment manufacturer for effects on the equipment by radio waves.
  The radio waves from the product might have harmful effects on the operation of electronic medical equipment.

• If there is any chance that the distance between the product and a person using an electronic medical device may become less than 15 cm, such as if they cannot freely move around, set the product in advance not to emit radio waves (such as by turning off the power, etc.).
  A person in close proximity may be equipped with electronic medical equipment such as an implantable cardiac pacemaker or an implantable cardioverter defibrillator. The radio waves from the product might have harmful effects on the operation of electronic medical equipment.

• Follow the instructions given by the respective medical institution regarding the use of the product on their premises. The radio waves from the product might have harmful effects on the operation of electronic medical equipment.

List of materials

Handling Precautions
These precautions are provided to prevent a fault and ensure that performance can be fully demonstrated. Thoroughly read these precautions to ensure correct use.

Precautions common to the main unit, AC adapter, SIM card, and Ethernet cable (commercially available)

• Do not apply excessive force to the product during use. Be sure not to put the product into a tightly packed bag or place a heavy object on the product in a bag.
  Also, keeping a cable connected to the power terminal or the LAN connection terminal might damage the connector resulting in a malfunction. Such damage and malfunction are not covered by the warranty, even if there is no external damage.

• Do not use the product in extremely hot, cold or humid places.
  (Use within an ambient temperature range of 0°C to 40°C and humidity range of 10% to 90%.)

• Do not use in places subject to lots of dust or vibration. Doing so might cause a malfunction.

• Clean the power terminal and LAN connection terminal with dry cotton swabs, etc., every now and then. Soiled terminals might cause poor connection. Do not apply strong force when cleaning the connection terminal to prevent deformation.

• Clean the product with a soft dry cloth (such as the type used for eyeglasses). Forceful rubbing with a dry cloth may scratch the main unit. The main unit may be stained if splashes or smears are left on the surface. Wiping the product with alcohol, thinner, benzene, detergent, etc., may also erase the printing on the outer casing or cause failures.

• Wiping the product with disinfectant, antibacterial sheets, etc., may also erase the printing on the outer casing or cause failures.

• Use as far away as possible from landline phones, TVs and radios. Use nearby might affect them.

• The product may become warm during data communication etc., depending on the situation, but this is not abnormal.

• Do not place near corrosive chemicals or in places where corrosive gas is generated. Doing so might cause a malfunction.

• Do not use the product if you can hear thunder outside. Doing so might risk lightning strikes and electric shock.

• Be sure to use only the specified AC adapter. Use of a non-specified AC adapter might cause a malfunction.

• Do not put the product in a cooking apparatus, such as a microwave oven or a pressure vessel. Doing so might cause a malfunction.

• The customer is not allowed to disassemble, modify or repair the product. Doing so might cause a malfunction. Modification of the product is in violation of the Radio Law and Telecommunications Business Act.

• Do not allow any part of your body, such as your fingers, or conductive foreign objects (metal fragments, pencil leads, etc.) to come into contact with or get inside of the power terminal, the LAN connection terminal, or USB connection terminal, to avoid
  a short-circuit. Doing so might cause a malfunction. If a foreign object accidentally gets into the product, please contact the telecommunications carrier to whom you are subscribed.

• Do not splash liquid such as water on the product. Also, never use in humid places such as bath areas, or use with wet hands.
  Doing so might cause a malfunction due to short-circuit or corrosion of electronic circuits.

• Malfunctions caused by wetting with water or humidity are not covered by the warranty and charges will be incurred for
  repairs. Please contact the telecommunications carrier to whom you are subscribed.

• In the event that the product gets wet while in use, immediately remove the power plug of the AC adapter.

• Using the product while it is covered with bedding might cause a malfunction.

• When connecting the AC adapter or a computer, insert/remove the plug or connector straight to/from the terminal. Make sure of the orientation of the connector is correct. Unless it’s correct, it might cause a malfunction.

• Do not store the product in places subject to direct sunlight (e.g. in a car), places that get hot, places that get extremely cold, and in humid or dusty places. Doing so might cause a malfunction.

• Do not place the product on an unstable or inclined platform. Dropping the product might cause a malfunction.

• Do not exceed the rating of a power outlet or wiring device when using the product, for example, by plugging too many lines into one power outlet.

Main unit

• Do not forcefully press, hit or intentionally subject the product to strong impact. Doing so might cause scratching or damage.

• Do not forcefully press your fingernails, sharp objects or hard objects against the buttons. Doing so might cause scratching or damage.

• Do not remove the label, on the bottom of the product, on which is printed the IMEI and shows the “Technical Conformity Mark ” that proves that the product and the communication module that you are using conform to the Radio Law/ Telecommunications Business Act.

• Never use this product when it has been modified. Use of a modified device violates the Radio Law and Telecommunications Business Act.
  The product has received a technical standards conformity certification for specified wireless equipment based on the Radio Law and a technical standards conformity approval based on the Telecommunications Business Act, and as proof, you can check the “Technical Conformity Mark ” which is shown on the label on the bottom of the product.
  If the screws of the product are removed and modifications are made to the internal components, the certification of conformity with technical regulations will become invalid. Never use the product without the valid certification. Doing so violates the Radio Law and Telecommunications Business Act.

• Take care not to place magnetized items such as magnetic cards, speakers and TV sets near the product, as it might cause malfunction. Putting a strong magnetic field close to the product might cause false operation.

• Do not place magnetic cards, such as cash cards, credit cards, and prepaid cards near the product. Doing so might erase the registered information.

• When suddenly brought into a warm place from a cold place, or when in a humid location, or when used where temperature suddenly changes (e.g. near the air discharge port of an air conditioner), water droplets (i.e. condensation) sometimes are formed inside the product. Note that when used under conditions such as this, the humidity might cause corrosion or a fault.

• Note that applying excessive force to the LAN connection terminal while connected to an external device may cause damage.

• Normally, close the SIM cover of the SIM card slot while the product is used. Using the product while the SIM cover of the SIM card slot is not closed might allow dust, water, or other foreign objects to get inside and cause a fault. If a foreign object accidentally gets into the product, unplug the power plug from the power outlet, and then contact the telecommunications carrier to whom you are subscribed.

• Do not allow liquids, metal objects, or other foreign objects to get inside the SIM card slot on the product. Doing so might cause a malfunction. If a foreign object accidentally gets into the product, unplug the power plug from the power outlet, and then contact the telecommunications carrier to whom you are subscribed.

• Do not subject the product to strong impact, such as by dropping it, throwing it, or stepping on it. Doing so might cause a malfunction.

• Do not place the product directly on a sandy beach, etc. Sand etc. might get inside the product causing a malfunction. If a foreign object accidentally gets into the product, unplug the power plug from the power outlet, and then contact the telecommunications carrier to whom you are subscribed.

■ About the AC adapter

• Do not wrap the cord of the AC adapter around the AC adapter itself. Also, do not forcibly bend the connection part of the AC adapter’s plug and cord. Do not place heavy objects on the cords of the adapter, and do not apply excessive force, such as by pulling them. Doing so might cause failures.

• Hold the power plug of the AC adapter when removing the power plug from an outlet. If you pull the cable, the cable might be damaged.

• Plug the AC adapter into a power outlet in a location where you can easily unplug the power plug so that you can immediately turn off the power if anything abnormal occurs.

• Be aware of the surroundings when installing the product. Be careful that the AC adapter and cables do not catch on your
  furnishings (vases, glasses, etc.) when you move the product.

• When you install the product, do not stretch the cable of the AC adapter so it is very tight. Doing so might result in injury if you or your pets trip on the cable. Also, if the cables are pulled out of the product or the power outlet, the product might overturn or fall and cause a malfunction.

■ About the Ethernet cable (commercially available)

• Do not forcibly bend the connection part of the cable’s plugs and the product or the computer. Furthermore, do not place heavy objects on the cable’s cord, and do not apply excessive force, such as by pulling it. Doing so might cause a malfunction.
• Hold the plugs when unplugging them from the product or computer. If you pull the cable, the cable might be damaged.

■ About the SIM card

• Do not apply excessive force when removing or inserting the SIM card. Be careful not to apply excessive force when inserting the card into the product you are using.
• You are responsible for any damage caused by inserting the SIM card into some other IC card reader/writer, etc.
• Do not put stickers, etc. on the SIM card.
• Do not insert a SIM card that is in a conversion adapter. Doing so might cause a fault.
• Do not damage the SIM card by using it in a hot place, dropping it into fire, contacting the metal parts with foreign objects, subjecting it to impact, bending, loads, or liquids, etc. Doing so might cause loss of data or a malfunction.

■ Copyrights and rights of portrait

• You are not allowed, without the copyright holder’s permission, to copy, distribute, publish, or modify the whole or parts of data acquired using this product, such as by internet download, when that data is protected by third-party copyright, except for copying or quoting for personal use as recognized by copyright law. In addition, do not use or modify portraits or names of other individuals without their consent, as it might infringe on rights of portrait.

■ Backup content that is in the product

• Please back up important content recorded or downloaded on the product to an outside source. Content recorded to memory on the product sometimes disappears or is altered by unexpected factors, such as static electricity or a fault, repair, mishandling, etc.

About Wireless LAN (Wi-Fi®) Functions

• The wireless LAN (Wi-Fi®) function of the product conforms to domestic wireless standards in Japan, and has been certified.
• The 2.4GHz band used by wireless LAN (Wi-Fi®) devices is used by various other devices. For this reason, the communication speed and connectable range may be decreased, or disconnection may occur, due to interference from other devices.
• Do not use this product in places where electromagnetic waves are generated or near electric products, AV and OA equipment, or other magnetized devices.
• Subjecting this product to magnetic or electrical noise might increase noise and prevent it from performing communications. (This product is particularly susceptible to noise when it is used near a microwave oven.)
• Using this product near a TV, radio or similar appliance might cause reception interference and disrupt TV images.
• Searching might not be successful if there are multiple wireless LAN (Wi-Fi®) access points near the product or if the same channel is being used.
• The communication speed and connectable range vary depending on the distance between communication devices, obstacles and the devices that are connected.

2.4GHz band precautions
Wireless LAN (Wi-Fi®) function of this product uses 2.4GHz band. In this frequency band, other similar wireless stations, in-plant wireless
stations for mobile unit identification that require a license to use, such as factory production lines, specific small power wireless stations
that do not require licenses, amateur wireless stations (collectively called “other wireless stations” from here on) are operated in addition to
home electrical appliances such as microwave ovens, devices for industrial, scientific and medical devices.

1. Before using this product, make sure that “other wireless stations” are not in operation nearby.
2. In the event that instances of radio wave interference have occurred between this product and “other wireless stations”, immediately either relocate this product or stop operation of the device (stop the emission of radio waves).
3. If you are unclear on any points or are troubled by anything, contact the telecommunications carrier to whom you are subscribed.

◎ The connections between this product and all other wireless LAN (Wi-Fi®) devices have not been confirmed. Therefore, connections with all wireless LAN (Wi-Fi®) devices are not guaranteed.
◎ Although the product’s security functions that serve as a measure of security during wireless communicating conform to the standard specifications of wireless LAN (Wi-Fi®), they may not offer enough security, depending on the usage environment and settings. Be careful
when doing data communication using the wireless LAN (Wi-Fi®) function.
◎ Wireless LAN (Wi-Fi®) has the advantage that it can be freely connected anywhere within the radio wave range, as it uses radio waves for exchanging information. At the same time, there is a risk that a malicious third party may obtain unauthorized access if security settings have not been configured. You are recommended to configure security settings before using wireless LAN at your discretion and responsibility.
◎ The Company assumes no responsibility for leakage of data or information that may occur during wireless LAN (Wi-Fi®) communication. Wireless LAN (Wi- Fi®) function of this product uses 2.4GHz frequency band.

◦Wireless LAN (Wi-Fi®) function: 2.4DS/OF4
This product uses the 2.4GHz band. DS-SS, OFDM, and OFDMA are used as the modulation schemes. The interference distance is about 40 m or less.

About Harmonic Current Regulations
The product complies with the Harmonic Current Regulations JIS C 61000-3-2.

• Compliant because power consumption is less than 75 W.

About the PIN code
■ PIN code

• To prevent unauthorized use of the SIM card by a third party, you can set the product to require a PIN code entry every time the power is turned on.
  You also need to enter a PIN code when setting whether the PIN code entry is required.

• If the PIN code is incorrectly entered three times consecutively, the PIN code will be locked. You can unlock the PIN code using a PIN
  lock cancellation code (PUK code).

• The PIN code is “1234” and entry is set to “Disable” at the time of purchase. You can change the PIN code to any four- to eight-digit number, and set entry to “Enable” as necessary.
  If you set the PIN code to “Enable”, be sure to change the PIN code to your own number before using the product.

■PIN lock cancellation code (PUK code)

• In case the PIN code is locked, you can unlock it by entering the PIN lock cancellation code (PUK code).

• The PIN lock cancellation code (PUK code) is an eight-digit number preset at the time of purchase, which is printed on the back side
  of the plastic card on which your SIM card is attached.

• After entering the PIN lock cancellation code (PUK code), you need to set a new PIN code.

• If the PIN lock cancellation code (PUK code) is incorrectly entered ten times consecutively, contact the telecommunications carrier to whom you are subscribed.

• The “PIN code” is not reset by initializing the product.

Precautions on data communication costs

• Because the product is designed to be constantly connected to the internet, it may communicate data automatically sometimes.
• If various settings are done on the product, communications are done via internet connections, which require a fee for data communications.

Product Specifications

This product can be used on OSs, such as Windows®, Mac, and Linux, that comply with the TCP/IP protocol stack (use limited to Japanese versions of the OS).

However, the following OSs are supported during Ethernet connection.

Windows® 10, Windows® 8.1 (SP1 and later) Japanese version, 32 bit (x86) version and/or 64 bit (x64) version, and macOS 11 (Intel), 10.15 (Intel), 10.14 (Intel), 10.13 (Intel), 10.12 (Intel), OS X 10.11 (Intel), 10.10 (Intel), 10.9 (Intel) Japanese versions. The following web browsers are available when performing settings in Quick Setting Web. Also, the supported products include the following OS pre-installed products, or products which are guaranteed by manufacturers to use with the following OSs. (Self-made computers are not supported.) (As of December, 2021)

Windows® 10 supporting:
◦ Microsoft E dge
◦Internet Explorer 11.0
Windows® 8.1 supporting:
◦ Internet Explorer 11.0
macOS 11/10.15/10.14/10.13/10.12/OS X 10.11/10.10/10.9 supporting:
◦ Safari
Android (11/10/9/8.1/8.0/7.1/7.0/6.0/5.1/5.0) supporting:
◦ Google Chrome
iOS (14/13.2/13.1/13.0/12.4/12.3/12.2/12.1/12.0/11.4/11.3/11.2/
11.1/11.0) supporting:
◦ Safari
iPadOS (14.x/13.x) supporting:
◦ Safari

After-sales Service

To request repairs (for au contracts)
Contact the Repair and Delivery Support Center regarding repairs.

• The warranty period is one year from the date a customer purchases a new product.

  • Keep a backup of the content of the memory, because it may be lost during repairs. The Company bears no responsibility for any damages or lost profits resulting from altered or lost contents.
  • Re-used parts that meet the Company’s quality standards may be used to make repairs.
  • The au device you have being using, which is returned through the replacement mobile phone delivery service, is reused as a replacement device after being repaired. Also, device parts replaced by the au After Service are collected and recycled by the Company. Because of this, they cannot be returned to the customer.
  • If this product is manipulated, modified, or analyzed (including software modification, analysis (including rooting, etc.), reverse engineering, reverse compiling, or reverse assembly) or repaired outside of the Company’s officially authorized repair centers, then it may no longer be covered by warranty and repairs may be refused.
  • The internal battery is a consumable part so it is not covered by warranty.
  • Accessories, which are separate from the product’s main unit, are not covered by warranty for free repairs.

■ Performance parts for repair
The Company will retain performance parts for repair of the Speed Wi-Fi HOME 5G L12 main unit and Speed Wi-Fi HOME 5G L12 AC adapter for 4 years after discontinuation of production. “Performance parts for repair” refers to parts required for maintaining the functions of the product.

■ Warranty card
At the store of purchase, thoroughly check and read the name of the store of purchase, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.

■ Repair and Delivery Support (for au contracts)
A monthly membership in an after service system “Repair and Delivery Support” is available to ensure long-term reliable use of au devices. This service provides expanded coverage for various troubles, such as malfunction, theft, or loss. See the au website for details on these services and monthly fees.
https://www.au.com/mobile/service/kosho-funshitsu/ (in Japanese only)

• Membership applications are accepted only when purchasing an au device.

• A cancelled membership cannot be renewed until you purchase
  another au device.

• If you change models or purchase more devices, then only the most recently purchased au device is covered by this service.

• If ownership of an au device is transferred or inherited, then membership status in Repair and Delivery Support passes to the transferee.

• If you purchase a new au device, such as by changing models or purchasing more devices, then membership in Repair and Delivery Support is automatically cancelled for the au devices you used previously.

• These services may change without advance notice.

■ About the SIM card
The SIM card is lent to you by the telecommunications carrier to whom you are subscribed. In case of loss or damage, the card will be replaced at your expense. When a malfunction is suspected, or in case of theft or loss, contact the telecommunications carrier to whom you are subscribed.

Software Used in the Product
This product includes software licensed under GNU General Public License (GPL) and/or GNU Lesser General Public License (LGPL). The user can obtain the source code of such software, and copy, distribute and modify the software according to the GPL, LGPL, and/or
Eclipse Public License (EPL). Refer to the WiMAX Support Information website for details.
https://www.necplatforms.co.jp/support/wimax/l12/index.html (in Japanese only)

Export Administration Regulations
The product and packaged items may be subject to the application of the Foreign Exchange and Foreign Trade Act and other related laws and regulations in Japan. In addition, the Export Administration Regulations (EAR) of the United States may be applicable. In cases of exporting or re-exporting the product and packaged items, customers are requested to follow the necessary procedures at their own responsibility and cost. Please contact the Ministry of Economy, Trade and Industry of Japan or the Department of Commerce of the United States for details about procedures.

Trademark Notice

• Windows is a registered trademark or trademark of Microsoft Corporation in the United States and /or other countries.
• Internet Explorer and Microsoft Edge are trademarks or registered trademarks of Microsoft Corporation in the United States and /or other countries.
• Mac, macOS, OS X, iPadOS, iPad, iPhone, iPod, iPod touch, and Safari are trademarks of Apple Inc. registered in the United States and /or other countries.
• The iPhone trademark is used under license from Aiphone Co., Ltd.
• Intel is a registered trademark or trademark of Intel Corporation in the United States and /or other countries.
• Google, Android, Google Chrome, and Google Play are trademarks or registered trademarks of Google LLC.
• Wi-Fi®, Wi-Fi Alliance®, WPA™, WPA2™, WPA3™, Wi-Fi Protected Setup™ and their logos are trademarks or registered trademarks of Wi-Fi Alliance.
• “QR Code” is a registered trademark of DENSO WAVE INCORPORATED.
• Other company names, brand names, service names and so on are trademarks or registered trademarks of their respective owners. Furthermore, the ® mark and the TM mark may be omitted in this manual.

Contact

For au contracts
■ Customer Center (open year round/toll free calls)

For contracts with WiMAX operators other than au
Please contact the WiMAX operator to whom you are subscribed.

Mobile phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the mobile recycle network logo regardless of brand and manufacturer to protect the environment and reuse valuable resources.

December, 2021, 1st Edition
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: NEC Platforms, Ltd.

Read More About This Manual & Download PDF:

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>