au 456XXXX Unlimited Data Overseas User Guide

au 456XXXX Unlimited Data Overseas

Product Information

Specifications:

• Product Name: au Unlimited Data Overseas
• Usage: Unlimited data for international travel
• Coverage: More than 160 overseas countries and regions
• Usage Fees: Vary based on reservation and location

Product Usage Instructions

Signing Up and Reservation:
To use the au Unlimited Data Overseas service, follow these steps:

1. Sign up for Data Charge (free) on the au website.
2. Download the Overseas Smartphone Usage app.
3. Book the Reservation Discount in advance through the app before international departure.

Usage Fees and Discounts:
Depending on the location and reservation status, usage fees vary. Make sure to book the Reservation Discount in advance to avail of discounted rates.

Countries and Regions Covered:
The service covers various countries and regions including but not limited to United States, Canada, South Korea, Taiwan, and manymore. Check the au website for the latest list.

Notes:

• The service covers email, internet use, and tethering from au/povo1.0 devices.
• If you are not a Data Charge user, charges will apply according to Kaigai Double-Teigaku for data communication.
• Your line may be temporarily suspended if charges become high.

Accessibility and Speed:
Communication speed may be restricted if a significant amount of data is used within a certain period. Service availability may vary based on location and terrain.

FAQ

Can au Keitai users use the Overseas Smartphone Usage app?
No, the app cannot be used by au Keitai users. It is specifically for other smartphone users.

Requirement: You must sign up for Data Charge (free)

See the au website for the details of Data Charge.

• The Reservation Discount must be booked in advance from the Overseas Smartphone Usage app prior to your international departure.
• This discount is also available to povo1.0 customers.

Usage fees

| Countries and regions covered| Fees| Number of days permitted
---|---|---|---
Reservation Discount booked in advance| United States (mainland/Alaska), Hawaii, Canada, South Korea, Taiwan, Hong Kong, Macau, Thailand, Philippines, Vietnam, Singapore, Indonesia, Malaysia, Cambodia, Laos, Puerto Rico| 800 yen/24 hours|

1–30 days

More than 160 overseas countries and regions, including the above| 1,000 yen/24 hours
Not booked in advance| More than 160 overseas countries and regions, including the above| 1,200 yen/24 hours| 1–8 days

• The countries and regions are subject to change without notice. For the latest list of countries and regions, please visit the au website.
• There are additional charges for voice calls and international SMS.
• Fees separately apply such as for au/povo1.0 usage, options, universal service and call relay service.

Example: 5-day, 3-night stay in Hawaii using au Unlimited Data Overseas

booked in advance

Use the service in multiple countries on your trip!

Example: 5-night, 7-day round-tour of Europe (England and France) using

au Unlimited Data Overseas booked in advance

Notes

• This service covers email, Internet use, and tethering from au/povo1.0 devices.
• ＜If you are not a Data Charge user＞ au Unlimited Data Overseas will not apply, and you will be charged according to Kaigai Double-Teigaku for your data communication charges.
• ＜If you do not wish to use au Unlimited Data Overseas＞ You must apply for the “Option Rejecting au Unlimited Data Overseas/World Data Flat”; in this case, you will be charged according to Kaigai Double-Teigaku.
• Your line may be temporarily suspended if your charges for overseas data communications become particularly high.
• Depending on the telecommunication situation at your destination, our partner overseas operators, as well as applicable countries and regions, may vary or become unavailable.
• The service may not be accessible even in covered countries and regions, depending on the terrain and location.
• Your communication speed will be restricted if you use a significant amount of data within a certain period of time (in 24-hour increments).

Set it up on your smartphone in just 3 steps

1. Download the Overseas Smartphone Usage app
   This app cannot be used by au Keitai users.

2. Book in advance before departure
   You can change or cancel until 1 hour before the service usage start time .

3. Enable data roaming on your smartphone after booking

   • For iPhone
   • Settings
   • Cellular
   • Cellular data
   • Settings
   • Cellular
   • Cellular data options
   • Data roaming
   • **For Android™***
   • Settings
   • Network and Internet
   • Mobile networks
   • Mobile Data
   • Settings
   • Network and Internet
   • Mobile networks
   • Overseas roaming settings
   • Roaming
   • Some menu names and steps may vary by model and OS version. For more details, consult your device’s manual.
   • After you start to use the service, the remaining time will be displayed. Open the app at any time to check whether the service is active. To start using the service again after the usage period ends, or if you did not book in advance, open the app overseas and press (Get started). (When using the app, turn off Wi-Fi.)
   • You can also access (Get started) from a web browser. Click the link in the body of the SMS that you receive after arriving overseas to view the (Get started) screen.
   • If the (Get started) screen does not appear even after clicking the link, reload the page or click the link below. http://www.sekai.kddi.com/kddijp-up/

To call from overseas or to send SMS

Making a call
Voice call charges: Voice call charges vary according to the country and region you are in.
You will also be charged for receiving calls overseas.

• Example: Calling 03-1234-XXXX (Japan) from overseas
  +81 (country code)–3 (area code)-1234XXXX (recipient’s number)

• Example: Calling a U.S. number “123-456-XXXX” from the U.S.
  +1 (country code)-123 (area code)-456XXXX (recipient’s number)

  • To display “+”, hold down “0” or “＊”.
  • If the person you are calling is using a Japanese mobile phone, enter the country code 81 (Japan) regardless of their destination.

Sending SMS (Message)
Send SMS just like you would in Japan.
SMS charge: 100 yen per outgoing SMS＊ Free for incoming SMS

• Example: To send an SMS to 0X0-YYYY-YYYY, dial 0X0YYYYYYYY
  Up to 70 full-width characters. Up to 670 characters may be sent depending on your model and the area you are in; however, you will be charged fees for two messages for up to 134 characters, and fees for one message for each 67 characters that exceeds the 134 characters.

Number to call for inquiries from overseas (Customer Support Center)

ABOUT COMPANY

• Information on this flyer is current as of March 15, 2024.
• No fees equivalent to consumption tax will be added to the au Unlimited Data Overseas usage fee.
• Android™ and Google Play™ are Google Inc.’s trademarks or registered trademarks.
• Wi-Fi® is the Wi-Fi Alliance’s registered trademark.
• The iPhone trademark is used under license from Aiphone Co., Ltd.
• App Store is Apple Inc.’s service mark. TM and Ⓒ Apple Inc. All rights reserved.

References

• sekai.kddi.com/kddijp-up/

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