ALOGIC ULCVGHD-SGR MagForce Duo Play 2-in-1 Adapter Instruction Manual
- October 27, 2023
- ALOGIC
Table of Contents
**ALOGIC ULCVGHD-SGR MagForce Duo Play 2-in-1 Adapter Instruction Manual
**
Package Contents
- USB-C to HDMI and VGA Adapter
- User Manual
Product Overview
- HDMI Port
- VGA Port
- USB-C (to computer)
Specifications
| Model | ULCVGHD-SGR |
|---|---|
| Dimensions | 33 x 13 x 175 mm |
| Wright | 44g |
| Output | HDMI Port x1 |
VGA Port x1
Input| 1 x USB-C Male
Power| Power Source
Bus powered from host Consumption
≤1W
Max Resolution| HDMI 4096×2160@60Hz
VGA 1920×1200@60HzOutputs will be mirrored and limited to 1920×1080 when
both outputs are used simultaneously – independent images can’t be displayed
when connected to two displays at the same time.
Video Support|
- 18Gbps HDMI Bandwidth
- HDCP 1.4 and 2.2 Support
- HDR Support
- HDMI Deep Color Support: 8/10/12bit 4:4:4 format
- RGB 4:4:4/ YCbCr 4:2:2/ YCbCr 4:2:0 Color Space Support
- Supports HDMI and VGA simultaneous output (mirrored) at max 1920x1080p460Hz
Device Compatibility| Compatible with Windows, Mac and Chromebook based
machines
Environmental Conditions| Operating Temperature
0°C to +45°
Operating Humidity
10% to 85% RH (no condensation)
Compliance| FCC, CE
Warranty| 2 years
Warning
- This device is designed for indoors use only.
- Do not deliberately damage the device or expose it to damp, direct sunlight, or high temperature conditions.
- Disassembling or failing to properly use and care for your device will void the warranty on the product.
- ALOGIC bears no responsibility for damage to the device or incidental damages arising from improper use or lack of care and is not liable for repair/replacement of the device or other damages in these circumstances.
Thank you for purchasing this quality ALOGIC product.
The ALOGIC USB-C to HDMI + VGA adapter allows you to connect your computer to a monitor or other display device equipped with a HDMI or VGA input.
Instructions
(Refer to the images on the previous pages)
-
To use the product simply connect a HDMI or VGA video cable between your display device and the ALOGIC USB-C – VGA + HDMI adapter, then connect the ALOGIC adapter to a USB-C port on your computer.
The device is plug and play and will automatically be detected by your computer. There is no need to manually install any drivers for the device to operate, however you may need to change the display settings on your laptop to extend or mirror your desktop to the external display. -
When the device is not in use, the USB-C cable on the device can be folded underneath and will magnetically attach to the housing for storage.
Video Resolution Support
The HDMI and VGA outputs support different maximum resolutions as shown below. Note that when both ports are connected to two monitors simultaneously, the video will be mirrored on both displays. The device is not designed to show independent images when connected to two monitors at the same time.
| Connected Display(s) | Maximum Resolution |
|---|---|
| HDMI | 4096 x 2160 60Hz (4K UHD) |
| VGA | 1920 x 1200 60Hz (WUXGA) |
| HDMI + VGA Connected Simultaneously | 1920 x 1080 60Hz (Full HD) |
Mirrored
USB-C Port Video Support
Not all USB-C ports support video output. Many Windows and Chromebook computers have multiple USB-C ports, but only support video output from one or two of them. If using a Windows or Chromebook machine it is important to ensure that you plug the device into a port which supports video output for it to be able to show video on external monitors.
Many USB-C ports that have no labelling support video output, however USB-C
ports which have a DisplayPort logo or Intel Thunderbolt logo printed next to
them almost certainly support video output and you should look for these icons
next to the ports on your computer.
MacBook devices are equipped with Thunderbolt USB-C ports and support video output and charging on all ports.
If in doubt about whether a USB-C port supports video output, consult the user manual for your computer or the support information on the manufacturer’s website.
Troubleshooting
| Symptom | Solution |
|---|---|
| Video doesn’t show on external display |
- Check that the cable is connected securely between the monitor and device and the device is securely connected to the computer.
- Check that the external monitor is turned on and set to the correct input.
- Check that your computer is detecting the external display and is set to show video on it.
- Check that the USB-C port on the computer that you have connected the device to supports video output using DisplayPort Alternate Mode.
- If the computer doesn’t detect the external monitor or output video after checking the above, restart your computer and attempt again.
Video drops out intermittently|
- Check that the video cable is connected securely between the display and device.
- Check that the device is securely connected to the computer.
- Check that the cable being used to connect to the display is of good quality and isn’t damaged.