Netatmo Plug-In Adaptor for Smart Video Doorbell User Guide
- June 6, 2024
- Netatmo
Table of Contents
Netatmo Plug-In Adaptor for Smart Video Doorbell
Read these instructions carefully before starting the installation. The documentation provided with this product must be kept throughout the product’s life time.
Product Installation
Required tools
Product Installation
- Smart Video Doorbell
- Power Outlet
- Wi-Fi Router
- Plug-in Transformer
Check Wi-Fi Reception
Check with your smartphone that you have Wi-Fi reception at your doorbell
button with your door closed. If you do not, try to move your Wi-Fi router
closer or install a Wi-Fi extender.
Locate a power outlet near your door
Make sure your outlet is not too far away from your door.
Note : Plug-in Adaptor cable is 10 meters long.
Caution: Electrical Danger
Disconnect power at fuse or circuit breaker before proceeding to the
installation.
Choose a location for your doorbell
We recommend that you install your doorbell at a height of 1.20m (4 ft) from
the ground. Make sure there is no in-wall plumbing or wiring behind the
location of your doorbell.
Drill a hole through the wall
Use a Ø10mm drill bit to run the adaptor cables from the inside to the outside
of your home.
Plug your Plug-in Adaptor
Plug you adaptor in your outlet and run the cables along the plinths then
through the wall, to the outside.
Caution: Electrical Danger
Make sure power is still disconnected before continuing the installation.
Mark the drilling holes
- Place the drilling template on the wall and pass the wires through the provided space.
- Mark the drilling holes with a pen.
Drill the holes
Use a Ø6mm drill for the holes and insert the 2 provided anchors.
Choose your wall mount type
- With the 25° bracket, go to step (11)
- Without the 25° bracket, go to step (14)
Install the 25° bracket
Install the 25° bracket on the wall with the 2 provided mounting screws.
Note : If you want to hide potential scratches and holes left behind, place the finish plate between the wall and the 25° bracket.
Secure the wires
Insert the 2 wires from your old doorbell through the waterproof membrane of
the wall mounting plate.
Install the wall mounting plate
Screw the wall mounting plate to the 25° bracket with the 4 provided bracket
screws. Skip steps (14) and (15), go directly to step (16).
Secure the wires
Insert the 2 wires from your old doorbell through the waterproof membrane of
the wall mounting plate.
Note : If you want to hide potential scratches and holes left behind,
place the finish plate between the wall and the wall mounting plate.
Install the wall mounting plate
Install the wall mounting plate on the wall with the 2 provided mounting
screws. Do not use an electric screwdriver.
Connect the wires
Insert and secure the 2 wires into the wire connector.
Note: There is no polarity in the circuit, insert the wires in the order
you want.
Secure the wire connector
- Place the wire connector on the wall mounting plate.
- Secure it with the connector screw.
Plug the Smart Video Doorbell on the wall mounting plate
Secure the doorbell with the provided security screw
- By hand, insert and push the security screw into the wall mounting plate. The security screw should stay in place.
- Finish securing the Doorbell with the custom tool.
Reconnect the power
The Smart Video Doorbell will start and its LED will turn on. The LED will go
from glowing to solid green, it can take up to one minute.
Complete the electrical setup
After hearing the melody from the Doorbell, press the doorbell button to
complete the electrical setup of your Doorbell. The LED will glow white after
a few seconds, indicating your doorbell is ready to be connected to the app.
Download the App and follow the instructions
To finish the installation and control your Smart Video Doorbell from your
smartphone or tablet, please download the app and follow the instructions.
Apple Homekit
Your Smart Video Doorbell is compatible with Apple Homekit. When asked by the
App, you will need to scan the code « HomeKit setup code » on the provided
card. The code is unique and cannot be generated again. Keep it in a safe
place. Do not throw the card away.
Troubleshooting
For further help please visit the Help Center at helpcenter.netatmo.com.
| LED Status | Problem | Possible causes | Solutions |
|---|---|---|---|
| Off | My pro- duct does not start. | Circuit breaker is turned off. | Turn |
circuit breaker on.
Incorrect cir- cuit wiring.| Check wire connections. Shut off the power first.
(Go back to step 16)
Fuse is blown.| Replace the Smart Video Doorbell
internal fuse with the provided
additionnal fuse. (See Fuse Remplace- ment section).
Glowing Orange| My product is not respon- ding.| Internal backup power supply
level is low.
| Leave the Smart Video Doorbell powered on its wall mount.
Glowing White| My product is not visible in the app.| Installation
incomplete.| Configure your product with your smartphone. (See step 22)
Blinking Yellow| My product is not visible in the app.| Product couldn’t
connect to the internet router.| Make sure you ente- red the correct Wi-Fi
password.
Make sure you have Wi- Fi reception at your door.
Make sure you have a 2.4GHz Wi-Fi network.
Make sure your internet router is not blacklisting the product.
Blinking Red| My product is not visible in the app.| Product configuration
timeout.| Press the doorbell button until you see the LED glowing white and
continue the installation on the app.
Fuse Replacement
Disconnect power at fuse or circuit breaker before proceeding. Remove the
fuseholder from the back of the doorbell and replace the damaged fuse with the
additionnal fuse. Plug the doorbell back on its wall mount and reconnect the
power.
Note : 500mA / 250VAC slow-blow fuse
Mounting Clip replacement
Remove the damaged mounting clip from the wall mounting plate and replace it
with one of the additional mounting clips. If your installation voltage is
230V, only use the HIGH mounting clip.
Safety Warnings
Class II electrical appliance: use only on 8-24 or 220-240 V AC 50-60Hz. Risk of electric shock or fire. A good knowledge of electrical systems is required. If not qualified, do not attempt to install. Contact a qualified electrician. Disconnect power at fuse or circuit breaker before installing or servicing. To prevent wiring damage or abrasion, do not expose wiring to sharp objects such as edges of metal sheet. Assistance may be required to support the product during installation. Handle the product with care during the installation. Sharp edges could hurt you or damage the walls. The front glass could break if hit. Broken glass should be replaced. This device is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. A readily accessible disconnect device shall be incorporated external to the equipment.
EU Declaration of Conformity
Hereby, NETATMO, declares that the radio equipment type NDB01 is in compliance with Directive 2014/53/EU as well as the RoHS Directive 2011/65/EU and its amendment 2015/863/EU. Hereby, NETATMO, declares that the radio equipment type NDB01 is in compliance with Radio Equipment Regulations 2017 and The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 The full text of the EU and UKCA declaration of conformity is available at the following internet address:
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inter-ference will not occur in a particular installation. lf this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encou-raged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device NDB01 complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Radiation Exposure Statement
This device complies with FCC RF radiation exposure limits set forth for
general population (uncontrolled exposure). This device must be installed to
provide a separation distance of at least 20cm from all persons and must not
be collocated or operating in conjunction with any other antenna or
transmitter.
Caution
This equipment may not be modified, altered, or changed in any way without
signed written permission from NETATMO. Unauthorized modification may void the
equipment authorization from the FCC and will void the NETATMO warranty.
Canadian Compliance Statement
This device complies with Industry Canada licence-exempt RSS standard(s). Ope-
ration is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device. Under
Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to other users, the
antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication. This device complies with Industry Canada RF
radiation exposure limits set forth for general population (uncontrolled
exposure). This device must be installed to provide a separation distance of
at least 20cm from all persons and must not be collocated or operating in
conjunction with any other antenna or transmitter.
Legal Notice
Use of the Works with Apple HomeKit badge means that an electronic accessory
has been designed to connect specifically to iPod touch, iPhone, or iPad,
respectively, and has been certified by the developer to meet Apple
performance standards. Apple is not responsible for the operation of this
device or its compliance with safety and regulatory standards. Controlling
this HomeKit-enabled accessory automatically and away from home requires an
Apple TV with tvOS 10.x or later or an iPad with iOS 10.x or later set up as a
home hub. Apple and the Apple logo are trademarks of Apple Inc., registered in
the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google, Google Play and related marks and logo are trademarks of
Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com,
Inc. or its affiliates.
- CE marking is the manufacturer’s declaration that the product meets the requirements of the applicable EC directives.
- CE marking is the manufacturer’s declaration that the product meets the requirements of the applicable EC directives.
- The product meets the safety requirements specified for Class II equipment according to IEC 61140.
- The product complies with the requirements of the relevant ACMA Standards.
- WEEE symbol designates safe and responsible collection, recycling and recovery procedures for all types of electronic waste.
- The product complies with the Technical Regulations Conformity Certification of Specified Radio Equipment.
- Model Number
- The product complies with the limits for a Class B digital device, pursuant to part 15 of the FCC rules (USA).
- The product complies with Industry Canada license-exempt RSS standard(s).
The product requires an AC power supply to operate properly. It accepts voltage from 8 to 24V or from 220 to 240V, with a frequency of 50Hz or 60Hz. Installation and safety instructions must be read carefully before use. Caution is necessary when operating the device.
https://helpcenter.netatmo.com