Netatmo NOC-S-DE Smart Security Camera Instruction Manual
- June 4, 2024
- Netatmo
Table of Contents
- Pack content:
- Pick a spot on the wall to install Presence.
- Prepare the installation.
- Hang the camera with the wire tie.
- Connect the wires
- Secure the plate on the mounting strap
- Tilt the camera to record video from the correct angle.
- Reconnect the power.
- Protect the wiring
- Download the app.
- Installation Troubleshooting
- IMPORTANT: Safety information
- Documents / Resources
NOC-S-DE Smart Security Camera
Instruction Manual
Pack content:
(A) 1 Presence camera.
(B) 1 mounting strap and green screws.
(C) 1 mounting holder and its black screw.
(D) 1 Allen key.
(E) 6 mounting screws (3 sizes).
(F) 2 wall screws and 2 anchors.
(G) 1 protective envelope.
(H) 1 User Guide.
(I) 1 QR code card.
Required Tools (not included):
- Phillips and slotted screwdrivers.
- Step ladder.
- Drill – Ø6mm (only required if there is no junction box where the product is installed).
- A caulking gun and Silicone sealant (recommended tool).
- Level (recommended tool).
For optimal performance install Presence at a height between 2.5 and 4 meters (8 and 14 ft.) with a tilt angle of around 30°.
Guided installation video available at: https://www.netatmo.com/presence-
installation
Read carefully the safety information on page 40 before proceeding to the
installation.
Pick a spot on the wall to install Presence.
Check with your smartphone that you have Wi-Fi reception at the spot you chose. If you do not, try to move your Wi-Fi router closer.
Caution: electrical danger.
Disconnect power at fuse or circuit breaker before proceeding to the installation.
Prepare the installation.
If you are replacing an old light fixture, disassemble the light fixture.
If there is a junction box behind it, go to step (3A).
If there is no junction box behind it or if you run a new wire to power
Presence, go to step (3B).
3A. Secure the mounting strap to the junction box.
Fasten the mounting strap (B) to your junction box.
Make sure that the UP sign is at the top.
You can use the screws provided (E).
Skip (3B) and go directly to step (4).
3B. Secure the mounting strap to the wall.
Drill two holes above and to the left of the power cable and secure the
mounting strap as shown in the picture.
You can use the screws and anchors provided (F) or others that are better
suited for your wall.
Make sure that the UP sign is at the top.
Hang the camera with the wire tie.
Carefully hang the camera with the wire tie from the green screw.
Put the camera in the protective envelope (G) to avoid any damage.
Connect the wires
Use the wire terminal behind the plate.
Blue/White (NEUTRAL) supply wire to Blue wire Brown/Black (HOT) supply wire to
Brown wire Yellow and Green (GROUND) supply wire to Yellow and Green wire Make
sure the ground (GND) wire from the wire terminal is also screwed to the
mounting strap (B) with the second green screw.
Secure the plate on the mounting strap
Align the central holes of the wall plate with those of the mounting strap and
pass the green screw through one of the holes of the “U” shaped guide.
Then turn the plate horizontally (use a level if needed) and fasten the green
screw tight.
Secure the camera to the plate.
Use the provided mounting holder and black screw (C) to secure the camera to
the mounting strap and plate.
You can now cut and remove the wire tie and the protective envelope.
Tilt the camera to record video from the correct angle.
Use the Allen key (D) to untighten the screws on the side or the back to tilt
the camera.
Make sure to secure them properly afterward.
Reconnect the power.
The presence will start for the first time and the light will turn on. This
can take up to a minute.
If the light does not turn on, go to page 34 for troubleshooting advice.
Protect the wiring
We recommend that you caulk the mounting surface on the top and sides of the
plate with silicone weather sealant.
Leave the bottom unsealed so moisture can drain out.
Download the app.
To set up Presence from your smartphone or tablet, go to:
https://presence.netatmo.com
Presence cannot be set up from a computer.
Installation Troubleshooting
| Problem | Possible causes | Solutions |
|---|---|---|
| Light does not turn on (Presence does not start). | The fuse is blown or the | |
| circuit breaker is turned off. | Replace the fuse or turn the circuit breaker |
on.
The switch that controls the old light fixture is off.| Turn the old switch on
and keep it on at all times. Presence needs to be permanently powered.
Incorrect circuit wiring.| Check wire connections. Shut off the power first.
(Go back to step 5).
Fuse blows or circuit breaker trips when light
is turned on.| Crossed wires or power wire is grounding out.| Check wire
connections. Shut off the power first.
(Go back to step 5).
For further help please check the FAQ section on the app or go to http://support.netatmo.com.
IMPORTANT: Safety information
Class I electrical appliance: use only on 100-240 V AC 50-60Hz.
Risk of electric shock or fire. Good knowledge of electrical systems is
required. If not qualified, do not attempt to install. Contact a qualified
electrician.
Disconnect power at fuse or circuit breaker before installing or servicing.
No user-serviceable parts inside. To avoid electrical shock, do not
disassemble the product.
To prevent wiring damage or abrasion, do not expose wiring to sharp objects
such as the edges of metal sheets.
Assistance may be required to support the product during installation.
Handle the product with care during the installation. Sharp edges could hurt
you or damage the walls. The front glass could break if hit. Broken glass
should be replaced.
Keep a minimum distance of 1 meter (3.3 feet) between the light and your eyes
or any surface in front.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This transmitter should be installed and operated
with a minimum distance of 20 centimeters between the radiator and your body
and must not be co-located or operating in conjunction with any other antenna
or transmitter.
This equipment complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Caution!
Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Legal notice
“Made for iPod”, “Made for iPhone”, and “Made for iPad” mean that an
electronic accessory has been designed to connect specifically to iPod,
iPhone, and iPad and has been certified by the developer to meet Apple
performance standards. Apple is not responsible for the operation of this
device or its compliance with safety and regulatory standards. Please note
that the use of this accessory with the iPhone may affect wireless
performance.
Safety warnings
This device is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge unless they have been given supervision or instruction concerning
the use of the appliance by a person responsible for their safety. Children
should be supervised to ensure that they do not play with the appliance.
EU Declaration of Conformity
We, Netatmo, declare that this device is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Hereby, Netatmo declares that this NOC01 is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC and ROHS
2011/65/EC.
http://www.netatmo.com/declaration/noc
Netatmo SAS – 93, rue Nationale – 92100 Boulogne-Billancourt
Boulogne-Billancourt, 15/09/2016
CEO
Frédéric POTTER
Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
- This device may not cause interference, and
- This device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Taiwan Wireless Statements
Limited warranty for purchases within Australia.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure. The
company giving the warranty (the warrantor) is Netatmo Limited., 18/F Wanchai
Central Bldg., 89 Lockhart Rd, Wanchai, Hong Kong, contact-
[email protected] or contact your local
reseller for assistance.
The warranty applies for a period of 12 months from purchase from an
authorized Netatmo reseller. Any faults or defects arising from misuse or
normal wear and tear are not covered by a warranty. Any modifications to
products will void the warranty. Items not covered by warranty are components
that are expected to be replaced regularly, including without limitations:
batteries and bracelets. The warrantor has the right to request the return of
the product at your expense. The warranty does not cover any consequential
loss or damage.
WARNING
Privacy
The Netatmo PRESENCE camera was designed for outdoor personal use. Countries’
laws and regulations may restrict the use of your Netatmo PRESENCE. Please
check the laws of your country.
To respect privacy, please avoid installing your Netatmo PRESENCE monitoring
the street or your neighbors’ property. We also advise you to inform your
family, relatives, and home employees, if any, that you have installed a
camera.
Security
By using Netatmo PRESENCE, you agree that you will not rely on its services
for any life safety or critical purposes. Mobile notifications are provided
for informational purposes only.
? https://support.netatmo.com
IC : 10860A-NOC01
Copyright Netatmo © 2016 All rights reserved. Reproduction and distribution
prohibited without written authorization from Netatmo
QSG-PR-V5
Documents / Resources
|
Netatmo NOC-S-DE Smart Security
Camera
[pdf] Instruction Manual
NOC-S-DE, Smart Security Camera, NOC-S-DE Smart Security Camera
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References
- Netatmo : same home, just smarter
- netatmo.com/declaration/noc
- Netatmo : same home, just smarter
- Netatmo Helpcenter