Sagemcom Portail-2G App User Guide

Sagemcom Portail-2G App

How to…

•  Access the app P2G
•  Add / modify / delete a contact
•  Understand the status of a supplier contact
•  Display a Purchase Order and download the PDF form
•  Report a mistake in a Purchase Order
•  Understand the status of a PO or a PO item
•  Confirm a PO – enter AR (standard method)
•  Confirm a PO – enter AR (mass confirmation)
•  Apply filters on a PO list

Access the app

Compliant web browsers :

Account activation : Click on the activation link received by email Password creation Secret question choice GDPR conditions acceptation General Terms of Use (GTU) acceptation Valid

Log into the app :
Login :name.surname@supplier.com

Password :
The password that you chose during the activation of your P2G account

Languages

Note : if you encounter difficulties to login, please contact support and don’t forget to indicate your web browser and its version. The P2G login is different from the SNC login.

Add / modify / delete a contact

Menu Information →Table My contacts

Contact status

Menu Information →Table My contacts →Column Status

•  The contact has to be validated by an admin before having access to the app
•  The contact has to be validated by an admin for final deletion
• The contact has to click on a link received by email to create his / her password and log into the app
•  The contact has to log into the app and accept the General Terms of Use (GTU)
•  The contact has to click on the link received by email to create a new password and log into the app
•  The contact has to log into the app and change his / her password (requested once logged in)
•  The contact is activated, he / she can log into the app
• The contact has been blocked by a Sagemcom user, he / she cannot log into the app P2G
• The password of the user has been forced, please contact support
• The contact didn’t connect for more than one year, his / her account has been deactivated
• The contact didn’t accept the General Terms of Use (GTU) of the app P2G

Purchase order and PDF of the order

Notification received by email →Click in on the PO number OR Menu Orders →Submenu PO detail →Search for a Purchase Order OR Menu Orders →Submenu PO list →Click on a PO number

Chat (discussion thread)

Menu Orders →Submenu PO detail OR Menu Orders →Submenu PO list AND

Open the chat window
in order to read a message or write a new one

Tip : the icon in the upper band informs you that you have an unread message, click on it in order to display the concerned PO and then on in order to display the message

Enter a message
as needed (mistake in the PO, need of a missing information, etc.) The buyer or the supply chain manager of Sagemcom will be automatically alerted of your message.

Send the message
by clicking on or press “Enter”

Status of PO and PO item

Menu Orders →Submenu PO detail OR Menu Orders →Submenu PO list

Confirmation – AR entry (standard method)

Notification received by email →Click in on the PO number OR Menu Orders →Submenu PO detail →Search for a Purchase Order OR Menu Orders →Submenu PO list →Click on a PO number

Open the confirmation entry window
by clicking on the icon on the left of the PO item line or on “COMPLETE”

Enter the confirmation
depending on your expected deliveries. Click on  in order to add a timeframe (in the case of a delivery in several times), click on in order to delete a timeframe

Send the confirmation
by clicking on “Confirm”
Tip : you can modify a confirmation by clicking on the icon already saved

Confirmation – AR entry (mass confirmation)

Menu Orders →Sous-menu Mass confirmation

Export the file
The downloaded file contains all the PO item which quantities remain to be confirmed.

Modify the file (yellow columns only)
Enter the confirmed quantity and the confirmed date (delivery date expected at incoterm) for each PO item.

Import the file
The processing can take a few minutes. The loading bar in the upper band gives the progress of the data processing. Once the file has been processed, 2 tables are displayed : PO items with confirmation errors, and PO items without confirmation errors. Click on “Validate” in order to confirm all the PO items without confirmation errors (the PO item with errors will not be confirmed)

Tip : in order to enter a timeframe confirmation (in the case of a delivery in several times), copy-insert the line of the PO item concerned (right click on the line number / copy / right click on the line number / insert the copied cells) and fill in as lines as timeframe needed

Filters on a PO list

Menu Orders →Submenu PO list

Open the filtering window in order to display the available filters
Tip : think about clicking frequently on “Reset” in order to empty the current filters

Fill in the criteria as needed depending on what you are looking for
Tip : you can select several criteria by filter by adding “ ; “ between each criteria

Apply the filter
if you want to see this Purchase Order list once only

Save the filter if you want to see this Purchase Order list again later
Tip : to do that, give a name to this filter and click on custom filter.

References

• Portail-2G | Sagemcom P2G
• FAQ | Sagemcom

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