Alliance FLW1548C_SVG Frontload Washers User Guide

June 17, 2024
Alliance

Alliance FLW1548C_SVG Frontload Washers

Product Information

  • Specifications:

Product Usage Instructions

  • Safety Information:
    • Explanation of Safety Messages:
    • The manual warns about potential bodily injury and property damage if the machine is not installed, maintained, and operated according to the manufacturer’s instructions.
    • It is important not to store or use gasoline or other flammable vapors and liquids near the washer to reduce the risk of fire or explosion.
    • The manual emphasizes that common sense, caution, and carefulness are necessary when installing, maintaining, or operating the unit.
    • If there are any problems or conditions that are not understood, it is advised to contact the distributor, service agent, or manufacturer.
  • Important Safety Instructions:
    • Read all instructions before using the unit.
    • Ensure proper installation, maintenance, and operation according to the manufacturer’s instructions.
    • Avoid storing or using flammable substances near the washer.
  • Operation:
    • Before Washing:
    • Before using the washer, please follow these steps:
    • Read and understand all safety instructions provided in the user manual.
    • Ensure the washer is properly installed and connected to a suitable power source and water supply.
    • Check that the washer is on a level surface and all four feet are in contact with the ground.
    • Inspect the washer drum for any foreign objects or debris and remove them if found.
    • Make sure the dispenser drawer is clean and dry before use.
  • Loading the Washer:
    • To load the washer, follow these steps:
    • Open the washer door by pulling the handle or pressing the release button.
    • Add the laundry items into the drum, distributing them evenly for balanced wash loads.
    • Avoid overloading the washer, as it may affect the washing performance and cause excessive wear on the machine.
    • Close the washer door securely until it clicks into place.
  • Cycle Operation:
    • Follow these steps to operate the washer:
    • Select the desired wash cycle using the control panel or buttons.
    • Adjust any additional settings such as temperature, spin speed, or soil level according to your preferences and laundry requirements.
    • Press the start button to initiate the wash cycle.
    • During the cycle, avoid opening the door unless necessary, as it may interrupt the process.
    • Once the cycle is complete, wait for a few moments before opening the door to allow any residual water to drain properly.
    • Common Washer Sounds:
    • While operating, you may hear various sounds from the washer. Here are some common sounds and their explanations:
    • Clicking or ticking: Normal sound caused by the operation of mechanical components.
    • Gurgling or sloshing: Normal sound of water movement during the wash or rinse cycle.
    • Humming or buzzing: Normal sound produced by the motor or other electrical components.
    • Squeaking or squealing: This may indicate a loose or worn belt, which should be inspected and replaced if necessary.
    • Using Your Dispenser Drawer:
    • The dispenser drawer is designed to hold detergent, fabric softener, and bleach for convenient use during the wash cycle. Follow these steps:
    • Pull out the dispenser drawer located on the top left or right side of the washer.
    • Add the appropriate amount of detergent, fabric softener, or bleach to the designated compartments.
    • Close the dispenser drawer securely until it clicks into place.
  • FAQ (Frequently Asked Questions):
    • Q: What should I do if the washer does not start?
    • A: Ensure that the washer is properly plugged into a power source and that the door is securely closed. Also, check if any error codes are displayed and refer to the user manual for troubleshooting steps.
    • Q: Can I wash delicate items in this washer?
    • A: Yes, this washer offers various wash cycles suitable for different types of fabrics, including delicate items. Refer to the user manual for specific instructions on washing delicate garments.
    • Q: How often should I clean the dispenser drawer?
    • A: It is recommended to clean the dispenser drawer regularly to prevent detergent buildup. Depending on usage, cleaning it once every two weeks or as needed is advisable.

WARNING

  • Failure to install, maintain, and/or operate this machine according to the manufacturer’s instructions may result in conditions that can produce bodily injury and/or property damage. W030

WARNING

  • For your safety and to reduce the risk of fire or an explosion, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. W022

NOTE:

  • The WARNING and IMPORTANT instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur.
  • It must be understood that common sense, caution, and carefulness are factors that cannot be built into these washers.
  • These factors MUST BE supplied by the person(s) installing, maintaining, or operating the unit.
  • Always contact the distributor, service agent, or manufacturer about any problems or conditions you do not understand.
  • Read all instructions before using the unit.
  • This product uses FreeRTOS V7.2.0 (www.freertos.org).

Restriction of hazardous substances (RoHS)

Declaration of the Presence Condition of the Restricted Substances Marking

Restricted Substances and their chemical symbol

Part Name| Lead (Pb)| Mercury (Hg)| Cadmium (Cd)| Hexavalent Chromium

(CR[VI])

| Polybrominated biphenyls

(PBB)

| Polybrominated-diphenyl ethers

(PBDE)

Printed Circuit Board| O| O| O| O| O| O
Electromechanical Parts| O| O| O| O| O| O
Cables and Wires| O| O| O| O| O| O
Metal Parts| –| O| O| O| O| O
Plastic Parts| O| O| O| O| O| O
Timing Belts| O| O| O| O| O| O
Display| O| O| O| O| O| O
O : Indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. – : Indicates that the restricted substance corresponds to the exemption. All parts named in this table with an “-” comply with the European Union’s RoHS Legislation.

Safety Information

Explanation of Safety Messages

  • Precautionary statements (“DANGER,” “WARNING,” and “CAUTION”), followed by specific instructions, are found in this manual and on machine decals.
  • These precautions are intended for the personal safety of the operator, user, servicer, and those maintaining the machine.
    • DANGER
    • Indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
    • WARNING
    • Indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
    • CAUTION
    • Indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property damage.
    • Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
    • IMPORTANT: The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will occur if the procedure is not followed.
    • NOTE: The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is important but not hazard-related.

Important Safety Instructions

Save These Instructions

WARNING: To reduce the risk of fire, electric shock, serious injury or death to persons when using your washer, follow these basic precautions:

  • Read all instructions before using the washer.
  • Install the washer according to the INSTALLATION INSTRUCTIONS. Refer to the EARTH/GROUND INSTRUCTIONS in the INSTALLATION manual for the proper earth/ground connection of the washer. All connections for water, drain, electrical power, and earth/ground must comply with local codes and be made by licensed personnel when required. Do not do it yourself.
  • Do not install or store the washer where it will be exposed to water and/or weather.
  • Do not add the following substances or textiles containing traces of the following substances to the wash water: gasoline, kerosene, waxes, cooking oils, vegetable oils, machine oils, drycleaning solvents, flammable chemicals, thinners, or other flammable or explosive substances. These substances give off vapors that could ignite, explode or cause the fabric to catch on  fire by itself
  • Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine or combination washer-dryer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. THE GAS IS FLAMMABLE, DO NOT SMOKE OR USE AN OPEN FLAME DURING THIS TIME.
  • To reduce the risk of an electric shock or fire, DO NOT use an extension cord or an adapter to connect the washer to the electrical power source.
  • Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. This is a safety rule for all appliances.
  • Cleaning and user maintenance shall not be done by children without supervision.
  • Children less than three years old should be kept away unless continuously supervised.
  • Do not reach into the washer if the washtub or agitator, if applicable, is moving.
  • Never operate the washer with any guards, panels, and/or parts removed or broken. DO NOT tamper with the controls or bypass any safety devices.
  • DO NOT operate individual units if they have been separated from a stack unit.
  • Use your washer only for its intended purpose, washing clothes. Always follow the fabric care instructions supplied by the garment manufacturer.
  • Always read and follow the manufacturer’s instructions on packages of laundry and cleaning aids. To reduce the risk of poisoning or chemical burns, keep them out of the reach of children at all times (preferably in a locked cabinet). Heed all warnings or precautions.
  • Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
  • The loading door MUST BE CLOSED any time the washer is to fill, tumble, or spin. DO NOT bypass the loading door switch by permitting the washer to operate with the loading door open.
  • Be sure water connections have a shut-off valve and that fill hose connections are tight. CLOSE the shut-off valves at the end of each wash day.
  • Keep your washer in good condition. Bumping or dropping the washer can damage safety features. If this occurs, have your washer checked by a qualified service person.
  • Do not repair or replace any part of the washer, or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
  • ALWAYS disconnect the washer from the electrical supply before attempting any service.
  • Disconnect the power cord by grasping the plug, not the cord. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
  • Before the washer is removed from service or discarded, remove the lid or door to the washing compartment.
  • Failure to install, maintain, and/or operate this washer according to the manufacturer’s instructions may result in conditions that can produce bodily injury and/or property damage.
  • NOTE: The WARNING and IMPORTANT SAFETY INSTRUCTIONS appearing in this manual are not meant to cover all possible conditions and situations that may occur.
  • Observe and be aware of other labels and precautions that are located on the machine. They are intended to provide instructions for the safe use of the machine. Common sense, caution, and care must be exercised when installing, maintaining, or operating the washer.
  • Always contact your dealer, distributor, service agent, or manufacturer about any problems or conditions you do not understand.

Operation

Before Washing Prepare to Wash Load

  • Empty Pockets and Cuffs:
    • Make sure all pockets are empty and turn them inside out.
    • One bobby pin, metal or plastic toy, nail, or sharp object in a load can catch laundry, cause tears, and plug the pump.
    • Facial tissue left in a pocket will produce extreme “lint”.
    • A crayon or lipstick in a wash load may cause stains that cannot be removed. Roll down cuffs and shake out grass, sand, and gravel.
  • Mend Rips and Tears
    • Little holes can become bigger in the washer. Mend holes and tears before placing garments in the washer.
  • Close the Zipper and Fasten the Hooks
    • These can catch on garments in a wash load and tear them. Tie belts and sashes so they won’t wind around clothes.
  • Put Small Items in the Bag
    • Small items such as baby socks may get stuck around the door.
    • Put them inside a mesh garment bag.
  • Check For Colorfastness
    • Squeeze a portion of the garment in warm or hot sudsy water. If the color bleeds or runs, wash the item separately in cold water.

Sort Items

Different items use different wash cycles and temperatures. Always follow the manufacturer’s care label.

Proper sorting is easy if you follow a few guidelines:

  1. Sort by Color: Separate items into loads of whites, darks, lights, and non-colorfast.
  2. Sort by Fabric and Construction: Separate items into loads of cotton/linens, permanent press, synthetics/blends/poly knits, and delicates.
  3. Sort by Temperature: Separate items into loads that can be washed in cold, warm, or hot water.
  4. Sort by Type and Amount of Soil: Heavily soiled clothes will need extra treatment. Lightly soiled clothes can become dingy if washed with heavily soiled items.
  5. Sort Lint “Shedders” From Lint “Receivers”: Some fabrics attract lint and should not be washed with lint-shedding loads. Lint shedders are cotton, terry towels, chenille bedspreads, rugs, and clothes that have been heavily bleached. Lint receivers are synthetics, permanent or durable press, knits (including socks), corduroy, and other smooth fabrics.

Pretreat

  • Pretreat shirt collars and cuffs with a pretreat product or liquid detergent when placing them in the washer.
  • Before washing, treat special stains individually
    • WARNING
    • Do not wash or dry items soiled with vegetables or cooking oils. Some oils may remain after washing and may cause the fabric to catch on fire by itself.

Loading the Washer

Load Articles

  • Load items by the amount of space they take up, not by their weight. Mix large and small items in a load to get the best washing results.
  • Load items loosely into the wash drum. The bulk of the clothes rather than the weight will determine load size.

Bulky Items

  • Use the DELICATE cycle for bulky items such as blankets and comforters.
  • The cycle includes gentle agitation to clean items delicately and thoroughly. The Second Rinse Option may be selected to ensure complete removal of soap residue.
  • A final spin extracts the moisture at a lower speed to maintain the load’s balance and minimize wear to the articles.

Load Sizes

  • Load sizes vary. Small and large items should be washed together to create a balanced load. If washing a large item, two bath towels should be added to even the load.
  • Smaller loads can create an unbalanced condition and cause premature wear on the washer.
  • Do not hesitate to fill the entire inner drum of the washer. The load will compress a great deal when wet. This allows room for proper tumbling.

Water Level

  • The washer will automatically adjust the water level to the type and size of the load during any fill.

Wash Temperature

  • Hot water is the most effective for cleaning, but it is not recommended for all fabric types (read labels).

Warm

  • The Warm Wash is useful for providing a thorough cleaning on light and moderately soiled clothing without damaging fabric or adding to color fading.
  • Warm water also reduces wrinkling. Use with noncolorfast or dark colors, permanent press, silks, woolens, nylon, and acrylic.

Cold

  • The Cold Wash is ideal for delicate items. Although its cleaning abilities are not as great as with hot or warm water, it is useful for colors  that bleed easily and for sensitive fabrics
  • All rinses use cold water. It is the most beneficial for fabrics. Cold rinses reduce wrinkling and color fading. In addition, cold rinses will save money and energy.
  • NOTE: In wash temperatures colder than 16°C [60°F], detergents do not dissolve well. This may cause ineffective cleaning, or lint and residue to form.
  • NOTE: Always follow the manufacturer’s care labels.

Wash Temperature Guide

Water Temperature Use Comments
HOT • Sturdy white and colorfast items

• Work clothes

• Soiled items

• Diapers

| • Best cleaning for items soiled with oily or greasy stains, grass, or ink.
WARM| • Light and moderately soiled items

• Non-colorfast or dark colors

• Permanent press

• Silks, woolens, nylon, acrylic

| • Reduces wrin’- kling in perma- next press fabrics

• Less fading

• Reduces shrinking in knits

COLD| • Non-colorfast fabrics

• Extra delicate clothing

| • Saves energy

• Reduces color fading

• Reduces wrinkling

• Reduces shrinking

Table 1

Energy

You can save energy when washing by following a few guidelines:

  1. Heating water accounts for the greatest energy expense when washing. Save on heating water by using warm or cold washes.
  2. Wash full loads, but do not overload.

Control Panel

Digital Display

  • The two-digit display is used to show the time remaining in a cycle.
  • If the cycle time is over 99 minutes the control will display either 1H, 2H, etc., and then the additional minutes over one or two hours.
  • When the control is powered off, the right-most decimal in the display will flash every one to five minutes to indicate that the machine is in Idle Mode.
  • The display also shows diagnostic codes.

Idle Mode

  • If no keypads have been pressed for five minutes after a cycle is finished, the control will enter Idle Mode. A light in the lower right corner of the digital display will flash every one to five minutes.
  • Press the Power/Cancel keypad to exit this mode and power the display for cycle/option selection. This light will flash again after five minutes when it re-enters Idle Mode.

Cycles

  • The following cycle descriptions will help determine which cycle to choose depending on the type of laundry being washed.
  • The descriptions are standard settings that may be modified using the Selections and Options.
  • The last cycle that is set, including selections and options, is saved even if the control is turned off.

Heavy Duty

  • Use for sturdy items, like play or work clothes, towels, T-shirts, etc.
  • The cycle includes a longer wash tumble and two rinses. The final spin extracts moisture at a high spin speed.

Normal Eco

  • This cycle includes a wash tumble and two rinses but uses less water than the other cycles.
  • It also uses less hot water. Only the High Spin Speed is available in this cycle. This cycle is recommended for washing everyday cotton and linens.

Perm Press

  • Use for permanent press items and synthetics. This cycle includes a wash tumble and two rinses. The final spin extracts moisture at a low spin speed.

Delicate

  • Wash delicate items usually washed by hand on this cycle. The cycle includes a wash tumble and two rinses. The final spin extracts moisture at a low spin.

Rinse & Spin

  • Use to quickly rinse items. The rinse is followed by a high spin.

Spin

  • Use this cycle to extract water from wet items. The cycle uses the high spin.

Selections

  • The following selections can be used to modify the currently chosen cycle. The default selections will be lit after choosing a cycle.

Temp

  • Press the Temp keypad to change the cycle’s wash water temperature from the default selection to Cold, Warm, or Hot.

WARNING

  • The window may be hot in the Hot Wash Cycle. W326

Spin Speed

  • The Spin Speed selection will change the cycle’s final spin from the default speed to Low, Medium, or High spin.

Control Panel

  • The spin’s RPM speed depends on both the Spin Speed and the Cycle that is selected.
  • NOTE: Spin speed may be limited due to out-of-balance conditions.
Cycle Low Medium High
Heavy Duty 800 1000 1200
Normal Eco 800 1000 1200
Perm Press 400 650 800
Delicate 400 475 550
Rinse & Spin 650 1000 1200
Spin 650 1000 1200

Soil Level

Soil Level

  • Changing the Soil Level keypad will add more wash time to the cycle. Choose Light, Medium, or Heavy according to the amount of soil in the laundry load.

Options

  • The following options can be used to modify the currently chosen cycle.

Pre-Wash

  • The Pre-Wash option adds a second wash to the selected cycle.

Second Rinse

  • This Option will provide an additional rinse to the selected cycle. The water temperature will be cold.

Status

  • The Status lights are lit during the cycle to show what part of the cycle is running.

Wash| The Wash status light is lit during the wash portion of the cycle including Pre-Wash, if selected.
---|---
Rinse| The Rinse status light is lit during the rinse portions of the cycle including the Second Rinse, if selected.
Spin| The Spin status light is lit during the final spin portion of the cycle.
Door Lock| The Door Lock status light is lit whenever the door is locked. The door cannot be opened while it is lit.

While the door is locking, the door lock status light flashes (1 second on/1 second off). While unlocking, the door lock status light stays lit and the cycle time flashes (1 second on/1 second off).

To Wash Clothes

IMPORTANT: Before using your new washer, make sure the washer cord is connected to an appropriate electrical outlet that is properly installed and connected to a protective earth/ground. Make sure the washer hoses are connected to the hot and cold water faucets, and that the faucets are turned on. Be sure the drain hose is not kinked and is inserted into a drain. Refer to the INSTALLATION INSTRUCTIONS for details of proper washer installation.
IMPORTANT: Before the first wash, use an all-purpose cleaner, a detergent and water solution, and a damp cloth to remove shipping dust from the inside of the wash drum.

  1. Get the clothes ready for washing. Empty pockets and cuffs. Sort items into separate loads. Pretreat stains and heavily soiled areas.
    • IMPORTANT: Remove all sharp objects from the laundry to avoid tears and rips to items during normal machine operation.
  2. Measure and add low sudsing, high efficiency (HE) detergent, fabric softener, and bleach to the dispenser drawer. Refer to the section on Using Your Dispenser Drawer. Follow the instructions on the detergent package for the amount to use.
    • NOTE: High-efficiency (HE) detergents are designed especially for frontload washers to reduce oversudsing and maximize cleaning results. Look for the HE logo or “high efficiency” on the detergent’s label.
    • IMPORTANT: If using non-HE detergent, avoid oversudsing by using only 1/2 of the detergent manufacturer’s recommended amount.
    • IMPORTANT: If using single-load laundry detergent packets or 3-in-1 laundry sheets, DO NOT place them in the dispenser drawer. Place them directly in the wash drum with the clothes.
  3. Load clothes into the wash drum (9.5 kg [21 pounds] maximum dry clothes load). Refer to the section on Load Sizes.
    • NOTE: Small items such as baby socks may get caught around the door. Place these articles inside a mesh garment bag.
  4. Close the loading door tightly. The washer will not operate with the loading door open.
    • WARNING: To reduce the risk of serious injury, do not bypass the loading door switch by permitting the washer to tumble or spin with the loading door open.
  5. If not already on (control lights will be lit), turn on the washer. Press the Power button to turn on the washer.
    • NOTE: You will not be able to press the Start/ Pause button to start a cycle until five seconds after turning on the washer. A status light will flash during this warm-up period.
  6.  Select the cycle according to the type of fabric being washed. If the selected cycle is not the correct cycle for the fabric being washed, you may change the cycle selection at any time until the first wash fill is complete.
    • NOTE: The Normal Eco cycle is recommended for everyday cotton and linens.
  7. If desired change the Selections and Options settings.
  8. Press the Start/Pause button to begin the cycle. The Door Lock light will come on after a short delay and the cycle will begin.
    • NOTE: If the door is open when trying to start a cycle, the display will show “do” and cycle time (1 second on/1 second off).
    • If items need to be added or removed after a cycle has started, press the Start/Pause button. After the door unlocks and the Door Lock light goes out, open the door to add or remove laundry.
    • While a cycle is paused, the display will show the cycle time remaining and St to restart the cycle. Close the door and press the Start/Pause button to resume the cycle.
    • The Door Lock light will flash while the door re-locks.
    • NOTE: If water needs to be removed before opening the door, run a Spin cycle to pump water out of the washer.

Out-of-Balance Load

  • If at the end of the cycle, the load is dripping wet, the washer has limited the spin speed.
  • This is to prevent damage to the unit if there is a severely unbalanced load.
  • If this condition occurs, redistribute the load manually and run a SPIN cycle.
  • If the condition persists, consider the steps discussed in the Before Washing section.

Cycle Operation

  • The cycles of your washer include several different stages. Refer to the table below for what can be expected during the cycles that you select.
  • The washer operates by gently tumbling the clothing through the water. The wash action consists of a period of tumbling in one direction, a brief pause, and then a reverse tumble in the opposite direction.
  • The pauses are part of the tumble action and add to the unique cleaning capabilities of the washer. They are part of the cycle.
  • The wash and rinse spins utilize a “ramp spin” action. The wash drum starts rotating clockwise at a low speed and then gradually spins up to higher speeds to efficiently extract water.
  • The cycle stages are dependent on the cycle, selections, and options chosen.
  • The times listed are approximate and will vary depending on the selections and options chosen.
  • NOTE: The rinse water temperature will be cold, including when optional rinses are selected.

Heavy Duty, Normal Eco, and Perm Press Cycles

Cycle Stage| Activity| Time (minutes)| Speed| Comments
Initial Drain| Drain| 0:10| Off| Removes water that might be left over from the previous cycle
Wetting| Fill/Tumble| 2:30| Wetting Agitate|
Pre-Wash| Fill/Tumble| 7:00| Regular Agitate, Dis-tribute| Option
Wash| Fill/Tumble| Heavy Duty = 15:00 Perm Press = 12:00 Normal Eco = 14:00| Heavy Duty = Regular Agitate, Distribute

Perm Press = Regular Agitate, Distribute

Normal Eco = Regular Agitate, Distribute

|
Spin| Spin| 4:35| Ramp Spin|
Rinse| Fill/Tumble| 3:25| Regular Agitate, Dis-tribute|
Spin| Spin| 4:35| Ramp Spin|
Second Rinse| Fill/Tumble| 3:25| Regular Agitate, Dis-tribute| Option
Spin| 4:35| Ramp Spin| Option
Final Rinse| Fill/Tumble/Spin| 3:25| Regular Agitate, Dis- tribute, Ramp Spin|
Heavy Duty, Normal Eco, and Perm Press Cycles

Cycle Stage| Activity| Time (minutes)| Speed| Comments
Final Spin| Spin| 9:00| Heavy Duty = High Spin Perm Press = Low Spin Normal Eco = High Spin|
Fluff| Tumble| 2:20| Breakaway Agitate|
Delicate Cycle

Cycle Stage| Activity| Time (minutes)| Speed| Comments
Initial Drain| Drain| 0:10| Off| Removes water that might be left over from the previous cycle
Wetting| Fill/Tumble| 2:30| Wetting Agitate|
Pre-Wash| Fill/Tumble| 7:00| Hand Wash Agitate, Distribute| Option
Wash| Fill/Tumble/Distribute| 8:00| Hand Wash Agitate, Distribute|
Rinse| Fill/Tumble/Distribute| 4:25| Hand Wash Agitate, Distribute|
Second Rinse| Fill/Tumble/Distribute| 4:25| Hand Wash Agitate, Distribute| Option
Final Rinse| Fill/Tumble| 3:25| Hand Wash Agitate, Distribute, PS|
Final Spin| Spin| 7:00| Low Spin|
Fluff| Tumble| 1:30| Breakaway Agitate|
Rinse & Spin and Spin Cycles

Cycle Stage| Activity| Time (minutes)| Speed| Comments
Initial Drain| Drain| 0:10| Off| Removes water that might be left over from the previous cycle
Pre-Wash| Fill/Tumble| 7:00| Regular Agitate, Dis-tribute| Option
Rinse & Spin and Spin Cycles

Cycle Stage| Activity| Time (minutes)| Speed| Comments
Second Rinse| Fill/Tumble| 3:25| Regular Agitate, Dis-tribute| Option
Spin| 4:35| Ramp Spin| Option
Final Rinse| Fill/Tumble/Spin| 3:25| Regular Agitate, Dis- tribute, Ramp Spin| Not active in Spin Cycle
Final Spin| Spin| 9:00| High Spin|
Fluff| Tumble| Rinse & Spin = 2:20 Spin = 1:50| Breakaway Agitate|

Common Washer Sounds

Sounds Cause
Accelerating This sound is heard during the spin portions of every cycle.
Tapping These sharp sounds may come from metal fasteners, zippers, belt

buckles, or coins hitting the wash drum or door glass.
Thumping| The washer may be out of balance. The washer is designed to balance the load. If the washer is severely unbalanced, press the Start/Pause button and re-distribute the load.
Rumbling| The washer may not be level. Stop the washer and adjust the leveling legs. Refer to INSTALLATION INSTRUCTIONS for details.
Clicking| A clicking noise may be heard when the door locks and locks, and from the balance ring during the agitate part of the cycle. When rotating the tub slowly you will hear the balance balls click together. This noise is normal and does not require a service call.

Using Your Dispenser Drawer

  1. Detergent
  2. Liquid Bleach
  3. Fabric Softener Figure 1

Detergent Compartment

  • The detergent compartment is located on the right side of the dispenser drawer. Refer to compartment 1 of the illustration.
  • Use low sudsing, high efficiency (HE) powdered or liquid detergents that are recommended for use with frontload washers. Powdered bleach can also be used in the dispenser along with the detergent.
    • NOTE: High-efficiency (HE) detergents are designed especially for frontload washers to reduce oversudsing and maximize cleaning results. Look for the HE logo or “high efficiency” on the detergent’s label.
  • NOTE: If using non-HE detergent, avoid oversudsing by using only 1/2 of the detergent manufacturer’s recommended amount.
  • IMPORTANT: If using single-load laundry detergent packets or 3-in-1 laundry sheets, DO NOT place them in the dispenser drawer. Place them directly in the wash drum with the clothes.
  • When adding detergent, use only the recommended amount. Do not fill the compartment over the maximum level indicated on the drawer.
  • Adding too much detergent or using regular sudsing detergent could result in an oversudsing condition, which would require additional rinsing with cold water. Use care when adding detergent so as not to spill into the other compartments.
  • Detergent mixed with fabric softener can make the softener gummy.
  • NOTE: The normal level of suds should be below the center of the door.

Liquid Bleach Compartment

  • The bleach compartment is located in the left front corner of the dispenser drawer. Refer to compartment 2 of the illustration. It has been designed to prevent the dispensing of undiluted bleach onto the clothes load.
  • Use liquid bleach in the dispenser. Powdered bleach must not be used in this compartment. Powdered bleach can be used in the detergent compartment only and can be added along with the detergent.
  • DO NOT use more than the maximum level indicated for the bleach compartment. Adding more than the maximum amount could result in early dispensing of the product and possible damage to fabrics.
  • Carefully pour the recommended amount of bleach into the compartment before starting the wash load.
  • Be careful not to spill undiluted bleach. It is a strong chemical and can damage some fabrics if it is not properly diluted. Follow the bleach manufacturer’s label for proper use.
  • Carefully close the dispenser drawer. Do not allow bleach to spill into other compartments.

Fabric Softener Compartment

  • The fabric softener compartment is located in the left rear corner of the dispenser drawer. Refer to compartment 3 of the illustration.
  • Use no more than the maximum level indicated for the fabric softener compartment. Adding more than the maximum amount could result in early dispensing of the product and possible staining of fabrics.
  • Add fabric softener to the compartment before beginning the wash load.
  • The fabric softener will be dispensed during the last rinse stage of the cycle.
  • Carefully close the dispenser drawer. Do not allow softeners to spill into other compartments.

To Remove the Dispenser Drawer

  • Pull the drawer out until it stops. Then press the tab under the drawer to release and remove it.

To Clean the Dispenser

  • Pour hot water into the dispenser drawer, making sure it flushes through each compartment. Use a small brush to thoroughly clean out any residue.

Maintenance

Lubrication

  • All moving parts are sealed in a permanent supply of lubricant or are equipped with oilless bearings. Additional lubrication will not be necessary.
  • Do not lubricate the door hinge. If the hinge makes noise, replace the hinge.

Cold Weather Care

  • If the unit is delivered on a cold day (below freezing), or is stored in an unheated room or area during the cold months, do not attempt to operate the washer until it has had a chance to warm up. Water from the previous cycle may remain.

Care of Your Washer

  • Use only a damp or sudsy cloth for cleaning the control panel. Some cleaning products may harm the finish on the control panel or damage the interior. DO NOT use products that contain alcohol on the control panel. Wipe the panel dry after cleaning.
  • Wipe the washer cabinet as needed. If detergent, bleach or other washing products are spilled on the cabinet, wipe immediately.
  • Some products will cause permanent damage if spilled on the cabinet.
  • Do not use scouring pads or abrasive cleansers on the control panel or cabinet.
  • The wash drum will need no particular care although it may need rinsing or wiping after an unusual load has been washed.
  • The outside of the door window can be cleaned with household window cleaner.
  • Leave the door and dispenser drawer open slightly when not in use. This will help keep them dry and prevent musty smells.
  • Running an occasional rinse cycle with bleach will help to avoid a musty smell in the wash drum.

Cleaning Glass Sealing Area

  • In order to assure that the door properly seals against water leaks, the following surfaces should be wiped off periodically:
  • The outside perimeter of the door glass where the seal contacts the glass
  • The front surface of the door seal lip
  • Usually a mild soap solution will work. If there is an extreme build-up of minerals from a hard water supply, the surfaces may need to be cleaned with a lime removal chemical.

Replacing Hoses

  • Hoses and other rubber parts deteriorate after extended use. Hoses may develop cracks, blisters or material wear from the temperature and constant high pressure they are subjected to.
  • All hoses should be checked every month for any visible signs of deterioration. Any hose showing the signs of deterioration listed above should be replaced immediately. All hoses should be replaced every five years.
  • Flood safe hoses often can be the cause for no fill or slow fill issues. They are not recommended. Only use replacement fill hoses from the manufacturer.

Filter Screens

  • Check the filter screens in the fill hoses for debris or damage every six months. Clean or replace them if necessary.
  • If the washer is filling with water slower than normal, check the filter screens. Clean or replace them if necessary.
  • Order filter screen Part No. 803615 from the nearest authorized parts distributor.

Vacations and Extended Non-Use

  • IMPORTANT: To avoid possible property damage due to flooding, turn off the water supply to the washer whenever there will be an extended period of non-use.
  • Leave the loading door and dispenser drawer open during extended periods of non-use to allow the wash drum and drawer to dry out and avoid a musty smell.

Reinstallation of Shipping Materials
To prevent damage while moving the unit, the shipping materials MUST be reinstalled.

  1. Disconnect washer from the electrical supply.
  2. Remove two screws at the bottom of front access panel.
  3. Rotate bottom of the panel out and remove panel.
  4. Attach shipping brace to weight and base using four bolts and washers. Refer to Figure 2 .
  5. Reinstall the front access panel.
  6. Go to rear of the washer to install the rear shipping bolt, washer, spacer assemblies.
  7. Insert shipping bolt assemblies into each shipping bolt hole. Refer to Figure 3 .
  8. Tighten bolt while pressing the washer against the rear panel to ensure spacer is fully inserted.
    • Refer to the Installation instructions for proper procedures whenever the washer is moved.

Cleaning Foreign Object Trap
The washer’s pump has a trap that may collect foreign objects. The trap may need to be cleaned if water is draining slower than usual.
To clean:

  1. Disconnect the washer from the electrical supply.
  2. Remove two screws at the bottom of the front access panel.
  3. Rotate the bottom of the panel out and remove the panel.
    • NOTE: The pump may have some water in it. Use a rag or a container to catch water. If the wash drum is full of water, use a wet/dry shop vacuum to catch the water.
  4. With the rag or vacuum ready, unscrew the cap on the left side of the pump and remove the trap.
  5. Clean the debris from the trap.
  6. Reinstall the trap and access panel.
  7. Reconnect the washer to the electrical supply.

Preventative Maintenance

  • Follow these guidelines to ensure the washer operates properly.
  • Call for service if you observe any of the following: water of any amount on the floor, an increase in operating noise or water remaining in the wash basket after a cycle.

Table 2

Frequency Maintenance Procedure
Monthly 1.    Check all hoses and the drain for leaks.

2.    Check the door lock for proper operation.

3.    Clean the dispenser drawer. Refer to Using Your Dispenser Drawer.

4.    Check to make sure the washer is level.

Every six months| 1.    Clean the filter screens in the fill hoses.

2.    Clean the door gasket with a bleach and water solution.

Every five years| 1.    Have a qualified service technician conduct general preventative maintenance on the washer to ensure it operates properly.

2.    Replace the fill hoses.

Troubleshooting

Try these troubleshooting tips before making a service call. The may save you time and money.

Washer Symptom Possible/Cause Solution
Won’t Fill •               Make sure power cord is plugged into the

electrical outlet.

•               Make sure hot and cold water faucets are turned on.

•               Make sure that the fill hoses are not kinked or twisted.

•               Press Start/Pause button to start washer.

•               Make sure that the controls are properly set.

•               Make sure that the loading door is closed tightly.

•               Check the laundry room fuse or circuit breaker.

•               Clean the screens in the water mixing valve and the filter screens located at the faucet end of the fill hoses. (Owner is responsible for service calls regarding cleaning of the screens.)

Won’t Start| •               Make sure that the loading door is closed tightly.

•               Press Start/Pause button to start washer.

•               Make sure power cord is plugged all the way into the electrical outlet.

•               Make sure that the controls are properly set.

•               Check the laundry room fuse or circuit breaker.

•               Make sure door latch is properly adjusted relative to door lock.

•               You will not be able to press the Start/ Pause button to start a cycle until five seconds after turning on the washer. A status light will flash during this warm-up period.

Won’t Spin/Tumble| •               Make sure that the loading door is closed tightly.

•               Press the Start/Pause button to start the washer.

•               Make sure the power cord is plugged into the electrical outlet.

•               Make sure that the controls are properly set.

•               Check the laundry room fuse or circuit breaker.

•               Broken drive belt. Call the service person.

•               Foreign object trap in the pump may be clogged. Clean the trap. Re- fer to the Maintenance section.

Stops/Pauses During Cycle| •               Pauses are part of the washer’s normal operation.

•               Check the laundry room fuse or circuit breaker.

•               Wash load may be unbalanced. The washer will stop and then re- start spin automatically. If the washer is severely unbalanced, press the Start/Pause button and redistribute the load.

Washer Symptom Possible/Cause Solution
Won’t Drain •               Make sure the drain hose is not kinked or

twisted.

•               Make sure the drain hose is not clogged.

•               Make sure the drain receptacle is not clogged.

•               Refer to the Installation instructions to make sure that the drain hose has been properly installed.

•               Foreign object trap in the pump may be clogged. Clean the trap. Re- fer to the Maintenance section.

Water Leaks| •               Check that fill hoses are properly installed on the faucets and the washer’s water mixing valve.

•               Check the condition of the fill hoses. Replace fill hoses every five years.

•               Check the condition of the rubber door gasket for tears or holes.

•               Make sure the drain receptacle is not clogged.

•               Check laundry room plumbing.

•               Laundry load may be oversudsing. Make sure you are using low- sudsing, high-efficiency (HE) detergent.

•               Laundry load may be overloaded. Make sure you are using proper load sizes.

•               Make sure the outside perimeter of the door glass where the seal contacts glass is clean.

Too Many Soap Suds| •               Laundry load may be oversudsing. Make sure you are using low-sudsing, high-efficiency (HE) detergent.

•               Make sure you are using the amount of detergent recommended on the detergent’s label. If using non-HE detergent, use only 1/2 of the detergent manufacturer’s recommended amount.

•               Laundry load may be overloaded. Make sure you are using proper load sizes.

Vibrates/Moves Slightly| •               Make sure the washer is level. Uneven leveling can cause vibration.

•               Make sure shipping materials have been removed.

•               Make sure the washer is installed on a solid, sturdy, and level floor. The washer should not be installed on carpeting, soft tile, or other weakly supported structures.

•               Make sure rubber feet are installed on all four leveling legs. Refer to Position and Level the washer.

•               Try placing the washer near a corner of the room or an external structural support wall.

Is Noisy| •               Make sure the washer is level. Uneven leveling can cause vibration.

•               Some sounds may be a part of normal operation for a frontload washer, such as a clicking noise when the door locks and unlocks and a clicking noise from the balance ring during the agitating part of the cycle.

•               When rotating the tub slowly you will hear the balance balls click together. This noise is normal and does not require a service call.

Washer Symptom Possible/Cause Solution
Load is Too Wet •               Wash load may be unbalanced. The washer may

have limited the spin speed to prevent damage to the machine. Redistribute the load and run a Spin cycle.

•               Load is too small. Add items to make full load.

Wrong Water Temperature| •               Make sure that the controls are properly set.

•               Check fill hoses. Make sure hot faucet hose is connected to the hot mixing valve (indicated with “H” on the valve bracket) and the cold faucet is connected to the cold mixing valve (indicated with “C” on the valve bracket).

•               Make sure the laundry room water heater is adjusted properly.

•               The Normal Eco cycle uses a colder water temperature.

Control not responding to keypad selections| •               Make sure the Control Lock feature is off. If on, the Control Lock light will be lit.

•               Press and hold the Signal Keypad for three seconds to turn off.

Er , do on digital display| •               The control senses that the door is open during a running cycle.

•               Unplug the machine to clear this code.

Er , dL on digital display| •               The control senses that the door is unlocked during a running cycle.

•               Unplug the machine to clear this code.

Er , dr on digital display| •               This code indicates that water is still in the washer at the end of the cycle.

•               Check the drain hose and drain receptacle to make sure they are installed properly and not blocked.

•               Foreign object trap in the pump may be clogged. Clean the trap. Re- fer to the Maintenance section.

•               Unplug the machine for 15 seconds to clear this code.

Er , FL on digital display| •               This code will appear if the washer has not reached the fill level after 30 minutes during a wash or rinse fill.

•               Make sure hot and cold water faucets are turned on.

•               Make sure that the fill hoses are not kinked or twisted.

•               Clean the screens in the water mixing valve and the filter screens located at the faucet end of the fill hoses.

•               Unplug the machine for 15 seconds to clear this code.

Er , nF on a digital display| •               The washer has not filled to the proper water level.

•               No or very little change in water level has been sensed within 5 minutes of the current fill.

•               Make sure hot and cold water faucets are turned on.

•               Make sure that the fill hoses are not kinked or twisted.

•               Clean the screens in the water mixing valve and the filter screens located at the faucet end of the fill hoses.

•               Unplug the machine for 15 seconds to clear this code.

Washer Symptom Possible/Cause Solution
Er , OF on digital display •               This code indicates the

washer has filled to the overflow level.

•               The machine will begin to attempt to pump water out if the door is closed and locked.

•               Foreign object trap in the pump may be clogged. Clean the trap. Re- fer to the Maintenance section.

•               If the code does not clear, unplug the machine and call for service.

Er , PS on digital display| •               The control has detected trouble sensing the water fill level.

•               Unplug the machine and call for service.

Er , dU on digital display| •               The control senses that the door will not unlock.

•               Unplug the machine for three minutes to unlock the door.

•               If the code appears again, call for service.

Er , dl on digital display| •               This code indicates that the door has not locked.

•               Make sure the door is closed all the way and try to start the cycle.

•               Open the door or unplug the machine to clear the code.

•               If this code continues, call for service.

Er ub on the digital display or

Left Decimal Point blinking on display one second on/one second off

| •               This code indicates that the washer did not reach the maximum intended speed in the final spin.

•               This could be due to an unbalanced load, excessive suds in the load, or too much water left in the tub due to slow draining.

•               Be sure to use proper load sizes that are evenly distributed in the wash basket.

•               Be sure to use high-efficiency (HE) detergent.

•               Open the door or press the Power/Cancel keypad to clear this code.

PF on a digital display| •               This code will be displayed if the control was in Delay Start Mode when a power failure occurred.

•               The delayed start will be canceled.

•               Press the Power/Cancel Pad to clear the code.

Er , SL on a digital display| •               This code will be displayed after a cycle for one minute, or until the Power/Cancel keypad is pressed, and indicates an overseas- ing condition.

•               Laundry load may be oversudsing. Make sure you are using low- sudsing, high-efficiency (HE) detergent. If using non-HE detergent, use only 1/2 of the detergent manufacturer’s recommended- ded amount.

•               Laundry load may be overloaded. Make sure you are using proper load sizes.

Sr , cycle time remaining on a digital display| •               The control has detected an oversudsing condition and is running a special routine to remove the excess suds.

Contact Information

  • If service is required, contact the nearest Factory Authorized Service Center.
  • If you are unable to locate an authorized service center or are unsatisfied with the service performed on your unit, contact:
  • Alliance Laundry Systems
  • Shepard Street
  • P.O. Box 990
  • Ripon, Wisconsin 54971-0990
  • www.alliancelaundry.com.
  • Phone: +1 (920)748-3121

Date Purchased|
---|---
Model Number|
Serial Number|

When contacting us about your washer, PLEASE GIVE THE MODEL AND SERIAL NUMBERS. The model and serial numbers are located on the serial plate. The serial plate will be in the location shown.  Please include a copy of your bill of sale and any service receipts you have. If replacement parts are required, contact the source from where you purchased your unit or call +1 920-748-3950 for the name and address of the nearest authorized parts distributor.

WARNING

  • To reduce the risk of serious injury or death, DO NOT repair or replace any part of the unit or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out. W329

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Part No. 805002ENR4

  • Original Instructions
    • Keep These Instructions for Future Reference.
    • CAUTION: Read the instructions before using the machine.
    • (If this machine changes ownership, this manual must accompany the machine.)
    • Part No. 805002ENR4 November 2017
    • www.alliancelaundry.com.

References

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