ZIPPER ZI-HDR40V-AKKU High Pressure Cleaner User Manual

ZIPPER ZI-HDR40V-AKKU High Pressure Cleaner User Manual

SAFETY SIGNS

SAFETY SIGNS DEFINITION OF SYMBOLS

EC-CONFORM:** This product complies with EC-directives

READ THE MANUAL!** Read the user and maintenance manual carefully and get familiar with the controls in order to use the machine correctly and to avoid injuries and machine defects.

ATTENTION!** Ignoring the safety signs and warnings applied on the machine as well as ignoring the security and operating instructions can cause serious injuries and even lead to death.

• 
  The machine is not suitable for connection to the drinking water supply.

• 
  Protective clothing!

• High pressure jets can be dangerous if used improperly. The jet must not be directed at persons, active electrical equipment or the unit itself.

TECHNICS

Components

ZI-HDR40V-AKKU

1| charger| 12| transport wheels
2| battery| 13| turbo gun
3| pressure hose| 14| nozzle
4| water bucket| 15| nozzle pin
5| trigger gun| 16| brush
6| gun lance|  |
7| water bucket cover| 18| turbo nozzle
8| gun seat| 19| soap bottle
9| transport handle| 20| pressure hose plug
10| water bucket lock| 21| battery compartment
11| pressure generator| 22| selector switch

Technical data

ZI-HDR40V

rated voltage| 40 V DC
battery capacity| 4 Ah
battery worktime| ~30 min
max. working pressure (low mode)| 50 bar
rated working pressure (low mode)| 30 bar
max. working pressure (high mode)| 70 bar
rated working pressure (high mode)| 50bar
max. flow rate| 4 l/min
water bucket capacity| 22 l
max. water temperature| 40 °C
max. inlet pressure| 6 bar
pressure hose length| 5,0 m
sound pressure level LPA| 76 dB(A) ..k=3
guaranteed sound power level LWA| 90 dB(A)
weight (net) incl. battery| 10,3kg
IP-protection| IPx5
machine dimension (L x W x H)| 450 x 340 x 630 mm
Charger:|
input voltage| 230 V / 50 Hz / AC
power| 100 W
output| 40 V / 2A
charge time| ~ 90 min
protection class|
 weight charger|              0,9 kg
charger dimension| 165 x 180 x 195 mm
Battery:|
rated battery voltage| 40 V
battery capacity| 4 Ah
battery power| 160 Wh
weight battery| 1,2 kg
dimension battery| 360 x 210 x 95 mm

PREFACE

Dear Customer!

This manual contains important information and advice for the correct and safe use and maintenance of the high pressure cleaner ZI-HDR40V-AKKU. Following the usual commercial name of the machine (see cover) is substituted in this manual with the name “machine”.
The manual is part of the machine and may not be stored separately. Read it profoundly before first use of the machine and keep it for later reference. When the machine is handed to other persons always put the manual to the machine.

Please follow the security instructions!

Please read the entire manual, to prevent misunderstandings, machine damage or even injuries!
Due to continuous development of our products illustrations, pictures might differ slightly.
If you however find errors in this manual, please inform us.

Technical changes excepted!

Copyright law
© 2017
This manual is protected by copyright law – all rights reserved. Especially the reprinting as well as the translation and depiction of pictures will be prosecuted by law. Court of jurisdiction is the Landesgericht Linz or the competent court for 4707 Schlüsslberg,  AUSTRIA.

Customer Support

ZIPPER MASCHINEN GmbH
Gewerbepark 8, 4707 Schlüsslberg AUSTRIA
Tel.: +43 7248 61116-700
Fax: +43 7248 61116–720
Mail: info@zipper-maschinen.at

SAFETY

This section contains information and important notes on safe commissioning and handling of the machine.
For your own safety, read these operating instructions carefully before putting the machine into operation. This will enable you to handle the machine safely and prevent misunderstandings as well as personal injury and damage to property. In addition, observe the symbols and pictograms used on the machine as well as the safety and hazard information!

Intended use of the machine

The machinery is intended exclusively for the following operations:
For cleaning machines, vehicles, sidewalks, facades, terraces, pavements and similar in private areas.
ZIPPER-MASCHINEN assumes no responsibility or warranty for any other use or use beyond this and for any resulting damage to property or injury.

Technical Restrictions

The machine is intended for use under the following ambient conditions:
Relative humidity: max. 75 %
Temperature (for operation) +5° C bis +40° C
Temperature (for storage and/or transport) 0° C bis +55° C

Prohibited Use / Forseeable Misuse

• Operating the machine without adequate physical and mental aptitude.
• Operating the machine without knowledge of the operating instructions.
• Changes in the design of the machine.
• Operating the machine in a potentially explosive environment (machine can generate ignition sparks during operation).
• Operating the machine outside the technical limits specified in this manual.
• Remove the safety markings attached to the machine.
• Modify, circumvent or disable the safety devices of the machine.
• Spraying of hot water (above 50°C)
• Cleaning of electrical equipment
• Use as a pump

The improper use or disregard of the versions and instructions described in this manual will result in the voiding of all warranty and compensation claims against Zipper Maschinen GmbH.

User Requirements

The machine is designed for operation by one person. The physical and mental aptitude as well as knowledge and understanding of the operating instructions are prerequisites for operating the machine. Persons who, because of their physical, sensory or mental abilities or their inexperience or ignorance, are unable to operate the machinery safely must not use it without supervision or instruction from a responsible person.
Please note that local laws and regulations may determine the minimum age of the operator and restrict the use of this machine!

Put on your personal protective equipment before working on the machine.

General safety instructions

To avoid malfunctions, damage and health hazards when working with the machine, the following points must be observed in addition to the general rules for safe working:

• Check the machine for completeness and function before putting it into operation. Use the machine only if the guards and other protective devices required for the processing are installed, in good operating condition and correctly maintained.
• Ensure sufficient space around the machine!
• Use only faultless tools, which are free of cracks and other defects (e.g. deformations).
• Check the connections of the machine for strength before each use.
• Never leave the running machine unattended. Switch off the machine before leaving the working area and secure it against unintentional or unauthorized restart.
• The machine may only be operated, maintained or repaired by persons who are familiar with it and who have been informed about the dangers arising in the course of this work.
• Make sure that unauthorized persons keep an appropriate safety distance from the machine and keep children away from the machine.
• Always work carefully and with the necessary caution and never use excessive force.
• Do not overload the machine!
• Shut down the machine and disconnect it from the power supply before adjustment, changeover, cleaning, service or maintenance work, etc. (remove the battery).
• Do not work on the machine if you are tired, not concentrated or under influence of medicine, alcohol or drugs!
• Do not use the machine in areas where vapors of paints, solvents or flammable liquids are a potential hazard (risk of fire or explosion!).

Specific safety instructions for this machine

• Do not direct the high-pressure jet at persons, active electrical equipment or the machine itself.

• The machine is not suitable to be connected to the drinking water supply directly.
  CHARGER:

• The charger is only suitable for charging the supplied battery of the machine. Charging other batteries is not permitted.

• Never use the charger in a damp or wet environment.

• Only disconnect cable connections by pulling the plug. Pulling at the cable could damage cable and plug and the electrical safety would not be guaranteed anymore.

• Never use the charger if the cable, plug or the device itself is damaged by external influences. Then take the charger to the nearest specialist workshop.

• Do not operate the appliance near heat sources.

• Do not use an extension cable to connect the power supply of the charging station.

• Do not place metal objects in the area of the charging contacts of the charging station.

• Never open the charger. In case of a malfunction, contact a specialist workshop.

• Only use the original charger to charge the battery. Using other chargers may cause defects or fire.
  BATTERY:

• Vapors may escape if used improperly or if the battery is damaged. These vapors can irritate the respiratory tract. Supply fresh air and consult a doctor if you have any complaints.

• FIRE HAZARD! Never charge batteries in the vicinity of acids and highly flammable materials.

• Only charge the battery in an ambient temperature between 10° C and +40° C. Let the battery cool down after heavy charging.

• DANGER OF EXPLOSION! Protect battery from heat and fire.

• Use battery only in an ambient temperature between 5° C and +40° C.

• DANGER OF SHORT CIRCUIT! For disposal, transport or storage the battery must be packed (plastic bag, box) or the contacts must be taped.

• Never open the battery

• The battery can be damaged by pointed objects such as nails or screwdrivers or by external force. An internal short circuit may occur and the battery may burn, smoke, explode or overheat. For disposal, transport or storage, the battery must be packed (plastic bag, box) or the contacts must be taped

Hazard warnings

Despite their intended use, certain residual risks remain.
Residual risks:

• Noise hazard:
  Working without hearing protection can damage your hearing permanently.

• Danger from the working environment:
  Watch out for stones and other things that can be thrown around by the machine.

• Danger to hands or fingers:
  Never reach into the water jet during operation.

• Danger from high-pressure hose:
  Damaged high pressure hoses can burst and cause a potentially dangerous situation or injury.
  High-pressure hoses should not be kinked, squeezed, twisted or damaged in any way. If they do, replace the high-pressure hose.

• Vibration :
  If persons with circulatory disorders are exposed to strong mechanical vibrations, damage to blood vessels and/or nervous system may occur. The following symptoms can be caused by vibrations on fingers, hands or wrists: “falling asleep” of body parts (numbness), tingling, pain, stinging, change in skin color or skin. If any of these symptoms occur, consult a doctor!

Due to the design and construction of the machine, hazardous situations may occur when
handling the machines, which are identified as follows in these operating instructions:

DANGER
A safety instruction designed in this way indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

WARNING
Such a safety instruction indicates a potentially hazardous situation which, if not avoided, may result in serious injury or even death.

CAUTION
A safety instruction designed in this way indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

NOTICE
A safety notice designed in this way indicates a potentially hazardous situation which, if not avoided, may result in property damage.

ASSEMBLY

Please check the product contents immediately after receipt for any eventual transport damage or missing parts. Claims from transport damage or missing parts must be placed immediately after initial machine receipt and unpacking before putting the machine into operation. Please understand that later claims cannot be accepted anymore.

• Open the water tank cover (7) and take the pressure generator (11) out from the water tank (4)

• Align the water inlet on the pressure generator (11) with the outlet on the bottom of the water tank (4) and seat the water tank on the base unit.

• Check alignment to ensure a proper seal and connection
  

• Press down on the buckle ends to lock the water tank lock (10).
  

• Take the gun (13) and align the two tabs with the trigger gun (5).

• Once aligned, push the gun firmly into the trigger gun

• Twist counter-clockwise to lock into place
  

• Push trigger gun lock button (A)

• Connect the pressure hose(3)

• Release trigger gun lock button
  

• Connect pressure hose (3) to the pressure hose plug (20),Insert the pressure hose until it clicks into place

• Put the trigger gung and the gun into the gun seat (8)
  

• Your pressure washer is ready for use

OPERATION

Device to be operated in a perfect state only. Inspect the device visually every time it is to be used.
Check in particular the safety equipment, electrical controls, electric cables and screwed connection for damage and if tightened properly. Replace any damaged parts before operating the device.

NOTICE
The batteries are not fully charged on delivery. Prior to initial operation, charge the batteries fully.

Operation instructions

CAUTION

• Unplug battery before all maintenance and settings and cleanings!
• Never remove the battery while the machine is running.
• Do not operate the machine with components rated less than the max. working pressure.

Operation

• Insert the loaded battery into the battery compartment and close it
  

• Establish water supply:

  • a. Water supply via tank
    
    NOTICE
    Do not fill the container when it is placed on the base station.

  • b. Connect water supply directly on the base

NOTICE
Only allowed if a water non-return valve or a supply hose set approved according to IEC 61770 is used.

• Flow rate / working pressure can be adjusted with the selector switch.
  OFF : OFF
  LOW: 2 l/min at 30 bar
  HIGH: 4 l/min at 50 bar
  

• Press the safety lock and the trigger on the trigger gun and the water jet will be activated
  

• Working with soap

  • Fill the soap into the soap bottle
  • Put the spray dispenser sprayer onto the soap bottle
  • Take the soap dispenser attachment and insert in to the gun lance

Charger

WARNING

• Never charge batteries at temperatures below 0 °C or above 40 °C.
• Do not charge batteries in an environment which has high air humidity or at a high ambient temperature.
• Do not cover batteries and/or the battery charger during the charging process.
• Use only original batteries in the supplied battery charger
• Battery and charger heat up during the charging process. This is perfectly normal!

Charging the battery:

1. Connect the charger (1) to the power supply (AC outlet) 230 V / 50 Hz
2. Insert the battery (2) into the slots of the charger and slide into place until the battery locks into place.
3. Charge the battery
4. Once the battery is fully charged remove the battery by sliding out of the charger (3)
5. Li-Ion batteries have nor memory effect. A partial charge will not damage the battery.

LED- indicator light:

Top LED lights green: Charger is ready to charge but no battery is connected.
Bottom LED lights red: Battery is charging
Bottom LED lights green: Battery is fully charged and should be removed
LED flashes red/green: Battery is fault or overheated

MAINTENANCE

CAUTION

Unplug battery before all maintenance and settings!
Serious injury due to unintentional or automatic activation of the machine!
The machine does not require extensive maintenance. If malfunctions and defects occur, let it be serviced by trained persons only.

HINWEIS

Only a regularly maintained and well cared for machine can be a satisfactory tool. Lack of maintenance and care can lead to unforeseeable accidents and injuries.

Repairs that require special expertise should only be carried out by authorized service centers.

Improper intervention can damage the device or endanger your safety.

Regularly check whether the warning and safety instructions are available on the machine and are in a perfectly readable condition. Before each operation, check the perfect condition of the safety devices! When storing the machine it must not be kept in a damp room and must be protected against the influence of weather conditions

Storage

• Store the machine in a dry and frost-free place (10-25 °C).
• Store the battery and the machine separately.
• Charge the battery before storing the machine in winter.
• Keep the machine, in particular its plastic components, away from brake fluids, petrol, petroleum products, penetrating oil, etc. They contain chemical substances which may damage, attack or destroy the plastic components of the machine.
• Fertilisers and other garden chemicals contain substances which may have a highly corrosive effect on the metal parts of the machine. Therefore do not store your machine near these substances.

Disposal

Do not dispose the machine / battery in residual waste. Contact your local authorities for information regarding the available disposal options. When you buy at your local dealer for a replacement unit, the latter is obliged to exchange your old.

TROUBLE SHOOTING

If you do not have the necessary training or feel unable to carry out the necessary repairs properly, you should always consult a specialist to solve the problem.

CAUTION
Unplug battery before all maintenance and settings!
Serious injury due to unintentional or automatic activation of the machine !

connections are airtight
Valves dirty, worn out, or stuck| Clean or replace valves/seals
Pump seals worn out| Call the customer service center
Machine stops| Thermal sensor activated| Leave the washer for 5 minutes to cool down
Nozzle partially blocked| Clean the nozzle
Battery is flat| Charge the battery
Machine pulsating| Air inlet hose| Allow machine to run by holding the trigger until regular working pressure resumes
Inadequate supply of mains water| Check that the water supply corresponds to the specifications required
Nozzle partially blocked| Clean the nozzle
Water filter blocked| Clean the water inlet filter
Hose kinked| Straighten out the hose to remove any kinks/blockages
Machine often starts and stops by itself| Pump/spray gun is leaking| Call the customer service center
Trigger mechanism is broken| Call the customer service center
Machine starts. but no water come out| Pump/hose or accessories frozen| Wait for pump/hose or accessories to thaw
No water supply| Connect inlet water
Water inlet filter blocked| Clean the water inlet filter
Nozzle blocked| Clean the nozzle

SPARE PARTS

spare parts order

With original ZIPPER spare parts you use parts that are attuned to each other shorten the installation time and elongate your machines lifespan.

NOTICE
The installation of other than original spare parts voids the warranty!

So you always have to use original spare parts

When you place a spare parts order please use the service formular you can find in the last chapter of this manual. Always take a note of the machine type, spare parts number and partname. We recommend to copy the spare parts diagram and mark the spare part you need.
Or use the electronic ordering opportunity via the spare parts catalogue or spare parts request form on our homepage

You find the order address in the preface of this operation manual.

For electronic spare-parts catalogue please refer to our homepage (spare- parts)

Explosion drawing

∅1.5X∅13(Outer)X45

| 1| 111| Tapping screw ST4x110| 4
8| Leaking valve| 1| 112| Lower cover of 40V double raw battery| 1
9| Bucket| 1| 113| Tapping screw ST3x16| 4
10| Bucket handle| 2| 114| Tapping screw ST3x9.5| 2
11| Bucket hasp| 2| 115| Right cover of 40V double raw battery| 1
12| Bucket hasp spring

∅0.9X∅8(Outer)X25

| 2| 116| O-ring ∅5.3X∅1.8| 1
13| Tapping screw ST3.5×14| 3| 117| HPG15 long lance connector| 1
14| Brush component| 1| 118| O-ring ∅5.8X∅2| 2
15| Bucket pressing plate| 2| 119| U-pin| 1
16| Tapping screw ST3X9.5| 4| 120| HPG15 long lance| 1
17| Bucket hasp lock| 2| 121| O-ring ∅9X∅2.4| 1
18| Turbo nozzle| 1| 122| HPG15 bayonet spring| 1
19| Adjustable nozzle| 1| 123| HPG15 short lance| 1
20| Low pressure nozzle| 1| 124| HPG16 trigger spring| 1
21| Soap bottle| 1| 125| HPG16 valve| 1
22| Tapping screw ST3.5×9| 4| 126| Gun lock pin| 1
23| Accessoires’ connector| 4| 127| Bayonet botton| 1
24| Pedestal| 1| 128| Gun Valve Needle| 1
25| Roller pin| 2| 129| O-ring ∅2.5X∅1.8| 2
26| Roller| 2| 130| Gun Valve seat| 1
27| Snap joint| 1| 131| Steel ball S∅5.953| 1
28| Snap joint pin| 1| 132| Gun valve spring| 1
29| Snap joint botton| 1| 133| Gun house A| 1
30| U-pin| 1| 134| Gun trigger botton| 1
31| Specification label| 1| 135| Gun trigger| 1
32| Left foot| 1| 136| Gun house B| 1
33| Tapping screw ST4x16| 2| 137| Tapping screw ST3x12| 10
34| Battery cover| 1| 138| Stop iron| 1
35| Tapping screw ST3.5×9| 2| 139| Brushless motor| 1
36| Right foot| 1| 140| Swash plate shaft| 1
37| Battery cover spring| 2| 141| Oil cylinder| 1
38| Switch knob cover| 1| 142| Pump pressing plate| 2
39| Tapping screw ST3x13| 1| 143| Tapping screw ST4x22| 2
40| Switch knob| 1| 144| Hexagon socket cap screw M6x20| 4
41| Switch driving lever| 1| 145| Lightened spring washer ∅6| 4
42| Switch box cover| 1| 146| Skeleton sealing ring ∅17X∅28X7| 1
43| Outlet connector| 1| 147| 6203 deep groove ball bearing| 1
44| U-pin| 1| 148| Swash plate| 1
45| Outlet valve| 1| 149| 2847 thrust ball bearing| 1
46| O-ring ∅10.5 X∅1.5| 1| 150| O-ring ∅58.5X∅2.65| 1
47| Cleaning pipe spring| 1| 151| Flat gasket ∅6| 1
48| O-ring 11.8×1.8| 1| 152| Lightened spring washer ∅6| 1
49| Hexagon socket cap screw M5x20| 3| 153| Hexagon socket cap screw M6x16| 1
50| ∅9X2 round magnet| 2| 154| Midbody(2014)| 1
51| Water outlet| 1| 155| Lightened spring washer ∅5| 3
52| Rocker switch| 1| 156| Hexagon socket cap screw M5x16| 3
53| Tapping screw ST4x16| 5| 157| Plunger damper| 3
54| Pedestal handle cover (back)| 1| 158| Plunger| 3
55| Washer controller| 1| 159| Plunger spring| 3
56| Tapping screw ST4x12| 3| 160| Skeleton sealing ring ∅12X∅20X5/7| 3
57| Pedestal handle cover (front)| 1| 161| Guild sleeve (2014)| 3
58| Battery box| 1| 162| Skeleton water seal ∅12X∅20X5| 3
59| Tapping screw ST4x16| 5| 163| Clamping ring of one-way valve| 3
60| Tapping screw ST4x22| 6| 164| One-way valve body| 6
61| Pedestal upper cover| 1| 165| One-way valve spring| 6
62| Gun hanger| 1| 166| One-way valve plate| 6
63| Tapping screw ST4x16| 2| 167| One-way valve seat| 6
64| Plate for water level checking| 1| 168| O-ring ∅8.75X∅1.8| 6
65| Gun holder (left)| 1| 169| Pressure maintaining spring| 1
66| Gun holder (right)| 1| 170| Low pressure maintaining valve cover| 1
67| Tapping screw ST4x12| 8| 171| Low pressure maintaining valve bar| 1
68| Trolley component| 2| 172| Low pressure maintaining spring| 1
69| Tapping screw ST4x16| 6| 173| O-ring ∅2.5X∅1.8| 1
70| Lower cover of trolley handle| 1| 174| Small clamping ring| 1
71| Pressing lever of trolley handle| 1| 175| Low pressure maintaining valve body| 1
72| Upper cover of trolley handle| 1| 176| O-ring ∅4.87X∅1.8(80 degree)| 1
73| Charing indication label| 1| 177| O-ring ∅10.7X∅2.2(90 degree)| 1
74| Light panel| 1| 178| Over-flow valve bar| 1
75| Cable wire 125V 10A 2X0.75mm2| 1| 179| Over-flow spring| 1
76| 40V male illustration seat| 2| 180| Over-flow valve| 1
77| 40V battery connecting male illustration| 5| 181| O-ring ∅12.5X∅1.8| 1
78| 40V charger upper cover| 1| 182| O-ring ∅4.87X∅1.8(90 degree)| 1
79| Cable wire socket| 1| 183| Over-flow valve core| 1
80| 40V charger back cover| 1| 184| O-ring ∅13.7X∅1.8| 1
81| Tapping screw ST4x16| 10| 185| Clamping ring| 1
82| Specification label| 1| 186| O-ring ∅4X∅1.8| 2
83| Cooling fan| 1| 187| M18x1.5 tail-hood| 1
84| Tapping screw ST4x22| 2| 188| Sealing washer(90 degree)| 1
85| Tapping screw ST4x9.5| 2| 189| O-ring ∅2.8X∅1.8(90 degree)| 1
86| Charing PCB plate component(3A)| 1| 190| Pump cover| 1
87| 40V charger lower cover| 1| 191| Hexagon socket cap screw M6x16| 3
88| Rubber plug| 4| 192| O-ring ∅2.8X∅1.8(90 degree)| 1
89| Warning label| 1| 193| Inlet connector plug| 1
90| Left cover of 40V double raw battery| 1| 194| O-ring ∅8(inner)X∅1.5| 1
91| Botton of 40V double raw battery| 1| 195| Inlet connector| 1
92| Battery showing label| 1| 196| Tapping screw M4x28| 3
93| Upper cover of 40V double raw battery| 1| 197| O-ring ∅16(inner)X∅3| 1
94| 40V female illustration seat| 1| 198| Tapping screw ST3x12| 4
95| 40V battery connecting female illustration| 5| 199| Micro- switch box cover| 1
96| Botton spring of battery bag| 1| 200| Micro-switch| 1
97| Protect plate component| 1| 201| U-pin ∅0.9| 1
98| Tapping screw ST3x9.5| 6| 202| Micro-switch cable| 1
99| Positive pole nickel of 40V battery bag| 1| 203| Micro-switch box| 1
100| Negative pole nickel of 40V battery bag| 1| 204| Insert spring cover 6.3| 3
101| Connecting nickel A of 40V battery bag| 4| 205| Insert spring 6.3| 3
102| Connecting nickel B of 41V battery bag| 4| 206| Pressure hose| 1
103| Connecting nickel C of 42V battery bag| 1| 207| Filter| 1
104| 18650 Lithium battery group Samsung 20R| 20| ****|  |

WARRANTY GUIDELINES

Warranty:

Company ZIPPER Maschinen GmbH grants for mechanical and electrical components a warranty period of 2 years for amateur use; and warranty period of 1 year for professional use, starting with the purchase of the final consumer. In case of defects during this period, which are not excluded by paragraph 3, ZIPPER will repair or replace the machine at its own discretion.

Report:

In order to check the legitimacy of warranty claims, the final consumer must contact his dealer. The dealer has to report in written form the occurred defect to ZIPPER. If the warranty claim is legitimate, ZIPPER will pick up the defective machine from the dealer. Returned shippings by dealers which have not been coordinated with ZIPPER, will not be accepted and refused.

Regulations:

• a) Warranty claims will only be accepted, when a copy of the original invoice or cash voucher from the trading partner of ZIPPER is enclosed to the machine. The warranty claim expires if the accessories belonging to the machine are missing.
• b) The warranty does not include free checking, maintenance, inspection or service works on the machine. Defects due to incorrect usage of the final consumer or his dealer will not be accepted as warranty claims either. Some examples: usage of wrong fuel, frost damages in water tanks, leaving fuel in the tank during the winter, etc.
• c) Defects on wear parts are excluded, e.g. carbon brushes, collection bags, knives, cylinders, cutting blades, clutches, sealings, wheels, saw blades, splitting crosses, riving knives, riving knife extensions, hydraulic oils, oil/air/fuel filters, chains, spark plugs, sliding blocks, etc.
• d) Also excluded are damages on the machine caused by incorrect or inappropriate usage, if it was used for a purpose which the machine is not supposed to, ignoring the user manual, force majeure, repairs or technical manipulations by not authorized workshops or by the customer himself, usage of non-original ZIPPER spare parts or accessories.
• e) After inspection by our qualified personnel, resulted costs (like freight charges) and expenses for not legitimated warranty claims will be charged to the final customer or dealer.
• f) In case of defective machines outside the warranty period, we will only repair after advance payment or dealer’s invoice according to the cost estimate (incl. freight costs) of ZIPPER.
• g) Warranty claims can only be granted for customers of an authorized ZIPPER dealer who directly purchased the machine from ZIPPER. These claims are not transferable in case of multiple sales of the machine.

Claims for compensation and other liabilities:

The liability of company ZIPPER is limited to the value of goods in all cases. Claims for compensation because of poor performance, lacks, damages or loss of earnings due to defects during the warranty period will not be accepted. ZIPPER insists on its right to subsequent improvement of the machine.

Product monitoring form

We monitor the quality of our delivered products in the frame of a Quality Management policy.

Your opinion is essential for further product development and product choice. Please let us know about your:

• Impressions and suggestions for improvement.
• experiences that may be useful for other users and for product design
• Experiences with malfunctions that occur in specific operation modes

We would like to ask you to note down your experiences and observations and send them to us via FAX, E-Mail or by post:

My experiences:
name :_____
product :___
purchase date :___
purchased from :_____
e-mail :_____
Thank you for your kind cooperation!

SERVICE FORM

Please tick one box from below:

[]service inquiry
[]spare part inquiry
[]guarantee claim

1. senders information (* required)

   • First name, family name:____

   • street, house number:__

   • Zip code, place:____

   • country:___

   • (Mobile) Phone :_____
     International number with country code

   • E-mail:____

   • Fax:___

2. Tool information
   Serial number:____ Machine type:____

3. Required spare parts
   Part No.:__
   Description:
   Number:__

4. Problem Description
   Please describe amongst other in the problem:
   What has cause the problem/defects, what was the last activity before you noticed the problem/defects?
   For electrical problems: Have you had checked you electric supply and the machine already by a certified electrician?

5. ADDITIONAL INFORMATION
   INCOMPLETE FILLED SERVICE FORM CAN NOT NE PROCESSED!
   FOR GUARANTEE CLAIMS PLEASE ADD A COPY OF YOUR ORIGINAL SALES/DELIVERY RECIEPT OTHERWISE IIT CANNOT BE ACCEPTED.
   FOR SPARE PART ORDERS PLEASE ADD TO THIS SERVICE FORM A COPY OF THE

CONTACT:

Z.I.P.P.E.R MASCHINEN GmbH
4707 Schlüsslberg, Gewerbepark 8
AUSTRIA
Tel :+43 7248 61116 700
Fax:+43 7248 61116 720

References

• Your Job. Our Tools. - ZIPPER Maschinen GmbH

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