AP20A3 Zero Home Dock User Guide

: June 5, 2024
: ZERO

Table of Contents

What’s in the Box
Parts of the Zero Home Dock
LED lnidcator
Charge your mobile device with the Home Dock
Charge your Zero Wireless Qi Pads (not included) with the Home Dock
FAQ
Additional Information
Specifications
Warranty Information
FCC Statement
Customer Service
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

AP20A3 Zero Home Dock

What’s in the Box

Zero Home Dock

USB Type-C| Wall Charger

Parts of the Zero Home Dock

Place your Home Dock on a flat and level surface. Once your Home
Dock is plugged in, it is ready to charge your devices.

LED lnidcator

On the front of the Home Dock, the LED indicator signifies when a device is charging.

Charge your mobile device with the Home Dock

Place your wireless enabled Qi device on top of the Zero logo to charge

If your device is charging, the Home Dock will indicate the power flow with a solid blue LED light.

Charge your Zero Wireless Qi Pads (not included) with the Home Dock

To charge a Zero Wireless Qi Pad on the Home Dock, place your Qi Pad in the slot with the contact points facing down.

FAQ

How can I make sure the Home Dock is “on”?
– The Home Dock’s LED light will illuminate if a device is placed on the Home Dock, indicating that the device is charged or charging
What phone cases can I use with the Home Dock?
– Using an ultra thick protective phone case or case with magnetic/iron plate is not recommended as it may affect the wireless charging function
– Wireless charging has been known to occasionally interfere with magnetic strips on cards, thus it is not recommended to wireless charge devices with “wallet” cases
– The Home Dock supports charging through phone cases up to 3mm thick
What devices are supported by the Home Dock?
– iPhone models: 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max
– Android models: All wireless enabled Qi devices

Additional Information

When the device is fully charged, remove it from the Home Dock.
When the device is not placed on the charging surface properly, or depending on the location of the device’s wireless charging coil, your device may not charge properly
If you use wireless charging in areas with weak network signals, you may lose network reception
If the Home Dock detects a non-compatible device, it will not charge and the LED indicator will turn red

Specifications

Model No.	ZERO-HOOCK
Wireless Charge	High Efficiency Charging
Input	9V /2A
Output	5V/1.5A (Pin x 2) & 1 OW (Wireless Charge)
Size	176 x 101 x 22 mm/ 6.9 x 4.0 x 0.8 in
Weight	230 g / 8.1 oz

The single coil is located inside the Home Dock, directly under the Zero logo
Use original or certified cables and wall chargers
Do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards between the mobile device and the Home Dock

Warranty Information

The company hereby warrants to the original retail purchaser of this product that should this product or any part thereof, under normal use and conditions, be proven defective in material or workmanship within one year parts and 90 days labor from the date of the original purchase, such as defect(s) will be repaired with reconditioned product (at the company’s option) for parts and repair labor. This limited warranty is the purchaser’s exclusive remedy for any such defect(s).

To obtain repairs or replacement within the terms of this warranty,

Please visit www.myzerocharge.com

Contact us 1-877-515-1544
Open Mon-Fri 8am – 5pm
Zero International Limited
20955 Pathfinder Road. #100
Diamond Bar, CA 91765

Proof of warranty coverage (i.e. – dated bill of sale) is requried.

This warranty does not apply to any product or part thereof which, in the opinion of the Company, has suffered or been damaged through alteration, improper installation, mishandling, misuse, neglect, accident or by removal or defacement of the factory serial number/bar code label(s).

The opinion of the Company with respect to this matter shall be final. THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES OR LIABILITES. ANY IMPUTED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY HEREUNDER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, MUST BE BOUGHT WITHIN A PERIOD OF 12 MONTHS FROM THE DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED WHATSOEVER.

No person or represenative is authorized to assume for the Company any liability other than expressed herein connection with the sale of this product. Some jurisdiction do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damanges so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from jurisdiction to jurisdiction.

FCC Statement

This device complies with part 15 and part 18 of the FCC Rules. Operation is Subject To the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not explicitly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Note: this equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 and part 18 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

The equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. During the operation of device a distance of 15 cm surrounding the device and 20 cm above the top surface of the device must be respected. This device complies with Part 18 of the FCC Rules. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Increase the separation between the equipment and any other radio device.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.