ASPIRE HS520 Midi Mobility Scooter User Manual

HS520 Midi Mobility Scooter
User Manual

INTRODUCTION

Thank you and congratulations on purchasing your new Aspire mobility scooter.
It is designed to provide the transportation ability indoors and outdoors for the person whose ability to walk is impaired, but who are still in terms of their eyesight and physically and mentally able to operate an electric scooter.
We pride ourselves on providing safe and comfortable products. Our goal is to ensure your complete satisfaction. We sincerely hope you enjoy your Aspire mobility scooter.
Please read and observe all warnings and instructions provided in the owner’s manual before you operate the various functions of this scooter. Also, please retain this booklet for future reference.

MANUFACTURED AND IMPORTED BY:
AIDACARE PTY LTD.
Building 3A, 1 Moorebank Avenue,
Moorebank NSW Australia 2170
1300 133 120 | www.aspirecare.com.au

IMPORTANT PRECAUTIONS

BEFORE DRIVING FOR THE FIRST TIME

• Before taking the first trip with a mobility scooter, you should familiarize yourself well with the operation of a mobility scooter and with the operating elements. Please take your time to read this introduction booklet.
• Before driving, please evaluate your personal condition, and fully understand the operation of the mobility scooter.
• You should not assemble, maintain, and operate the mobility scooter before you read this instruction booklet.
• Observe and obey all pedestrian rules and regulations in which you are riding.
• Mobility device may only be used on the traffic routes for which it is approved in accordance with the relevant national legislation.
• Always be aware of pedestrians and situations which might require extra care when using your scooter on public walkways and footpaths.
• Do not drive your scooter if you are under the influence of alcohol or medication that may affect your ability.
• Try not to drive a scooter at night.
• Turn the key off before getting on or off. (see section 4-1 General Operation)

Please observe all relevant rules and regulations pertaining to pedestrians and road users, at all times when you are driving the scooter.

• Do not turn the power on before you get in and sit securely on the seat.
• Be certain that the power is turned off when get in, get out. This will eliminate the possibility of accidentally activating the wigwag controls and causing injury.
• Keep your weight toward the middle of the deck. Putting most or all of your weight on the edge of the deck may cause an unstable condition.
• Only one person at a time could ride a C.T.M. Mobility Scooter. Do not carry passengers under any circumstances.

Practice Tips :

• If you are new to driving a scooter, it is a good idea to practice in a clear, safe space on a sound-level surface. (I.e. Park, Playground).
• Basic functions to practice: Wigwag accelerate /Wigwag release /Stop /Reverse /Turn/Ramp proceeding.
• Set the speed control to its lowest speed, and slightly increase the speed when you are getting familiar with the scooter. (see section 4-1 for speed Dial Knob)

Practice operating your scooter in the presence of an attendant. Remember that only with practice will you become a competent driver. Practice these basic functions until you feel that you have control of your scooter.

CAUTIONS WHEN DRIVING

• Please do the daily check before your journey always. (Refer to 6-1 Daily check.)

• Do not extend your body over the mobility scooter.

• Please make sure your safety when crossing the level crossing.

• When crossing the level crossing, please be aware of the wheel and rail are perpendicular.

• Do not use mobile phone and wireless mobile devices.

• Do not use the batteries of the mobility scooter to charge any other electric devices, except the accessories from the original manufacturer.

• Do not drive on a slope that is over the limit. (Refer to 2-4 Caution When Driving)

• Reduce speed when descending to prevent any danger. Increase speed when ascending

• Do not drive across the obstacle over the limit (Refer to 2-5 Caution When Climbing)

• Do not attempt to drive the scooter in rain, wet grass, or any other potentially hazardous condition.

• Ensure that the lights of the scooter are turned on while driving at night or in poor visibility.

• Please stop operating the scooter if the batteries have drained, continuous operation may damage the scooter.

• Always follow the local pedestrian traffic rules when riding outside.

• When turning, reduce your speed and maintain a stable center of gravity.
  This greatly reduces the possibility of a tip or fall.

• Do not turn off the power while driving.

• Do not stretch your body out on the scooter. For maximum stability, lean forward in your body while proceeding up ramps, inclines, curbs, or any low rise.

• Do not attempt to have your scooter climb or descend an obstacle that is inordinately high. This may cause the scooter to tip.

• Do not attempt to use your scooter on an escalator.

• Do not make sharp turns while driving. This may cause the scooter to tip.

• Never place the scooter in freewheel mode when on any sort of an incline or decline. When the scooter is parked, the lever for engaging and disengaging the motors must be locked firmly into the “DRIVE” position. (Refer to sections 4-2)

• Cross the railroad crossing, make sure the wheels pass the rail at 90degree angles and avoid a scooter stuck on the railroad.
  

• When descending an incline, use the slowest speed possible. If the descent is faster than you desire, release the throttle lever to stop the scooter. Then press the throttle lever slightly to control the speed.

GENERAL SAFETY INFORMATION FOR SCOOTERS

• Batteries should be fully charged before use for maximum performance and longevity. (see sections 5-2)
• The maximum load of the scooter is 136KG. Do not exceed the maximum permissible load. Exceeding the max. weight rating may result in injury to yourself.
• The maximum load of the front basket is 3KG, exceeding the max. weight may result in damage to the basket.
• The mobility device is only designed for use by a single occupant whose maximum weight does not exceed the maximum permissible load of the device. Never use the mobility device to transport more than one person (including children).
• Do not attempt to carry out maintenance work that is not described in this user manual.
• Do not change, modify, or remove any parts from products, especially safety-protected parts such as anti-tips.
• Completely deflate the tires (air tires) before dismantling the rim or attempting
• The materials and assemblies of the scooter is flame resistant.
• Avoid exposure to the scooter to rain, snow, ice, salt, or standing water whenever possible. Maintain and store in clean and dry condition. Any direct contact with water can cause damage to the scooter and electrical system.
• Do not remove the anti-tip wheels or modify your scooter in any way that is not authorized.
• Only use the chargers, accessories, or components supplied as original equipment with your scooter supplier.
• Immediately stop using the scooter if you encounter a problem with the scooter. Turn off the power and contact the dealer for further checking.
• Please pay more attention when driving the scooter, the emergency stop may encounter.

CAUTIONS WHEN DRIVING ON INCLINES

• The scooter has been rated to a maximum climbable height, obstacle height, and gap. (Refer to 9 Section Specifications)

• Never drive on a slope that exceeds the rated slope.

• The weight capacity limit at different ramp degrees (please refer to the following picture).
  

• Your scooter’s ability to travel up inclines is affected by your weight, your scooter’s speed, your angle of approach to the incline, and your scooter setup.

• Please avoid driving on a long ramp or any uneven terrain to prevent any danger from motor defects.

• The battery voltage normally will go up when driving on the descending road. If the battery voltage becomes too high, the over-voltage protection will be activated by slowing the speed till the scooter stops. (error code: ERR3 will be displaying). Please pull over the scooter to the safe area, release the wigwags and restart the scooter again.

• When driving down a ramp or uneven terrain, keep the scooter’s speed adjustment set to the slowest speed setting to ensure a safely controlled driving.

• If the speed is too fast, release the throttle control lever, and let the scooter stop.
  When you feel that you again have control of your scooter, push the throttle control lever forward and continue safely driving.
  To prevent any danger, do not turn around at high speed on ascending, or descending ramps.

CAUTIONS WHEN CLIMBING

• The maximum height of obstacle and curb that a scooter can climb is up to 7 cm (A).
• The maximum gap that a scooter can drive over is 17 cm (B).
• When driving a scooter on-ramp, adjust the body center of gravity for scooter stability.

Even though your scooter has been rated with maximum climbable, we suggest not to drive through an obstacle that is higher than 7 cm.

ELECTROMAGNETIC INTERFERENCE AND WARNINGS

It is very important that you read this information regarding the possible effects of Electromagnetic Interference on your mobility scooter.
Mobility scooters may be susceptible to electromagnetic interference (EMI), which is interfering with electromagnetic energy (EM) emitted from sources such as radio stations, TV  stations, amateur radio (HAM) transmitters, two- way radios, and mobile phones. The interference (from radio wave sources) can cause the mobility scooter to release its brakes,  move by itself, or move in unintended directions. It can also permanently damage the mobility scooter control system. The intensity of the interfering EM energy can be measured in volts per meter (V/m). Each mobility scooter can resist EMI up to certain intensity. This is called its “immunity level.” The higher the immunity level, the greater the protection. At this time, current technology is capable of achieving at least a 20 V/m immunity level, which would provide useful protection from the more common sources of radiated EMI. The immunity level of this mobility scooter model is not known.
There are a number of sources of relatively intense electromagnetic fields in the everyday environment. Some of these sources are obvious and easy to avoid. Others are not apparent and exposure is unavoidable. However, we believe that by following the warnings listed below, your risk to EMI will be minimized.

The sources of radiated EMI can be broadly classified into three types:

1. Hand-held portable transceivers (transmitters-receivers) with the antenna mounted directly on the transmitting unit. Examples include citizens band (CB) radios, “walkie talkie,” security, fire, and police transceivers, mobile phones, and other personal communication devices.
   Some mobile phones and similar devices transmit signals while they are ON, even when not being used

2. Medium-range mobile transceivers, such as those used in police cars, fire trucks, ambulances, and taxis. These usually have the antenna mounted on the outside of the  vehicle; and

3. Long-range transmitters and transceivers such as commercial broadcast transmitters (radio and TV broadcast antenna towers) and amateur (HAM) radios.
   Other types of hand-held devices, such as cordless phones, laptop computers, AM/FM radios, TV sets, CD players, and cassette players, and small appliances, such as electric shavers and hair dryers, so far as we know, are not likely to cause EMI problems to your mobility scooter.

Mobility Scooter Electromagnetic Interference：
Because EM energy rapidly becomes more intense as one moves closer to the transmitting antenna (source), the EM fields from hand-held radio wave sources (transceivers) are of special concern. It is possible to unintentionally bring high levels of EM energy very close to the motorized scooter control system while using these devices. This can affect mobility scooter movement and braking. Therefore, the warnings listed below are recommended to prevent possible interference with the control system of the mobility scooter.

Warnings：
Electromagnetic interference (EMI) from sources such as radio and TV stations, amateur radio (HAM) transmitters, two-way radios, and mobile phones can affect mobility scooters. Following the warnings listed below should reduce the chance of unintended brake release or mobility scooter movement which could result in serious injury.

1. Do not operate hand-held transceivers (transmitters-receivers), such as citizens’ band (CB) radios, or turn ON personal communication devices, such as mobile phones, while the mobility scooter is turned ON;

2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming close to them;

3. If unintended movement or brake release occurs, turn the mobility scooter OFF as soon as it is safe;

4. Be aware that adding accessories or components, or modifying the mobility scooter, may make it more susceptible to EMI; and
   There is no easy way to evaluate their effect on the overall immunity of the mobility scooter.

5. Report all incidents of unintended movement or brake release to the distributor listed on the inside front cover of this manual. Note whether there is a source of EMI  nearby.

Important Information ：

1. 20 volts per meter (V/m) is a generally achievable and useful immunity level against EMI (as of May 1994). The higher the level, the greater the protection.
2. The immunity level of this product is at least 20/VM.

SAFETY WARNING AND INSTRUCTION LABELS![ASPIRE HS520 Midi Mobility Scooter

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| Warning Sticker
1. Please read the instruction booklet carefully before using your scooter.
2. Do not drive the scooter on slippery surfaces or on slopes over 6 degrees limit.
3. Do not drive on highways, on crowded roads, or in unfamiliar areas.
4. Do not turn at high speed in either forward or reverse.
5. Do not wash with water or leave the scooter in a humid environment since water can damage the electronic parts.
---|---
| Do not hang baggage or other objects on the tiller /tiller adjustment lever.
| The scooter is not intended to be used as a seat in a motor vehicle.
| Tie-down points of the scooter. Do not sit or stay on the scooter during transport.
| N-D Lever Adjustment label which instructs freewheel mode operation. (see section 5-1 for operation)
| Information Sticker states the date of manufacture and the serial number of the scooter.
This product has been supplied by an environmentally aware manufacturer. It may contain substances that could be harmful to the environment. Recycling must be carried out in accordance with the respective national legal provisions.
| Wiring diagram Label

IDENTIFICATION OF PARTS

SCOOTER

CONTROL PANEL

OPERATION YOUR SCOOTER

GENERAL OPERATION
Main Key Switch / Headlight :

• Turn the key to the right – Turn the scooter on. (Figure 6)

• Turn the key to the left – Turn the scooter off

• By turning the key to [ ] to turn on the headlight.

• Always ensure that the scooter is switched off before getting on or off the scooter and before removing any items of the scooter

• Turning the scooter OFF whilst driving will bring the scooter to an abrupt stop and danger.

Sleep Mode :

• The scooter will go into Sleep Mode with one long beep warning sound if no throttle activity is detected for the programmable time period. (Default programmable time is 30  mins.)
• When the scooter is in Sleep Mode, the Power/Self-Diagnostic warning light on the control panel will be off, and the scooter will not respond to commands.
• To wake up the scooter, turn the power (key) off and then on again.

Speed Dial Knob :
The Rabbit means fast and the Turtle means slow.

• The dial knob allows you to adjust the speed of your scooter. (Figure 7)
  Do not set the speed at maximum when operating the scooter.
  Adjust the speed at maximum when inclining a slope, and adjust to minimum speed when declining.

Turning Signal :
Press down on the left side to turn on the left turning signal.
Press down on the right side to turn on the right turning signal. (Figure 8)

Headlight :

• By turning the key to [ ] to turn on the headlight. (Figure 9)
• Turn the key back to ON, the headlight is off.

Horn :
Press down the button to sound the buzzer. (Refer to Section 3-2 24 )

Throttle :

• Pull the right throttle to move the scooter forward. /Pull the left throttle to move the scooter backward. This can be reversed if required by a local dealer. (Figure 10)
• These are also your accelerator. The further you depress them, the faster you go. (Subject to the position of speed control)
• Releasing both left/right throttles automatically operates the brakes to slow down and stop.
  The brake light will be activated and have a steady red light on for 5 seconds. (Figure 10)
  

Tiller angle adjustment :

• Pull the tiller adjustment downwards to adjust the tiller’s angle and release to lock at a desired comfortable position. (Figure 12)
  Do not pull both right and left throttle at the same time, you might not able to control the scooter.
  Always ensure the scooter is switched off before getting on or off the scooter.

Seat Swivel Adjustment :

• Pull the swivel lever upwards to rotate the seat left and right. (Figure 13)
  

Seat fore-aft Adjustment :

• Set at a comfortable position by lifting the lever forward to adjust the seat. (Figure 14)
  

Armrest angle, height, and width adjustment :

• Angle: rotate the screw as a picture to adjust the most comfortable armrest angle. (Figure 15)
• Width: Loosen the thumbscrews as a picture to adjust the width, and tighten again to lock at the desired position. (Figure 16)
• Pull the armrest up when getting on or off the scooter.

When driving the scooter, set the seat at a foremost position to prevent tip over.
Do not hang heavy goods on the armrests.

FREE-WHEELING (N-D LEVER)

• When the lever is in the Neutral (N) position, scooter can be moved manually without power. (Figure 17-2)
• When the lever is in the Drive (D) position, the scooter can be driven. The normal position is D. (Figure 17-1)

Freewheel operation is only recommended on flat surfaces. Never leave your scooter on a gradient with its motors disengaged.
When adjusting the N-D lever, do not sit on the scooter.
It’s not able to drive the scooter when the lever is Neutral. You must turn off the scooter first and switch to the D lever, then turn on and drive the scooter.
TIE-DOWN HOOKS

• To ensure safety during the transportation. There are four fixed hooks for fixing scooters on other vehicles.
• Make sure the scooter’s N-D lever is in the D position when transporting. (Figure 18)
• Do not sit on the scooter during transportation.

DISASSEMBLING YOUR SCOOTER
Disassembling seat :

• By lifting the lever to remove the seat upwards. (Figure 19)

Rear Compartment cover :

• Open the compartment cover upwards according to the example. (Figure 20)

Disassembling front basket :

• Lift the front basket upwards. (Figure 21)

Do not turn on the scooter when disassembling/assembling the scooter, and make sure the scooter is in the D position.
Do not modify or change the scooter with non-authorized parts or accessories.

DISASSEMBLING BATTERIES

• Release the battery velcro straps and disconnect the battery connectors to remove the batteries. (Figure 22~27)
  

• Batteries are heavy, be careful when removing the batteries.

• Do not connect the battery terminal [+] [-] with any metals to avoid danger.

• Connect the red terminal to red, and the blue terminal to blue.

• When replacing the batteries remove the screws and connectors in sequence and tighten each component back.

• Maintenance & repair must only be carried out by a competent engineer or authorized dealer.

CHARGING THE BATTERIES

BATTERY GAUGE
There is a meter showing battery capacity status.
When battery gauge light trends to F, it indicates sufficient power capacity.
When battery gauge light trends to E, it indicates insufficient power capacity.

Check battery capacity before driving. Recharge the battery immediately when the red light is flashing as the remaining power can only keep the scooter going for buffering 3km or less

OPERATING THE CHARGER
Batteries must be charged before using the scooter for the first time and should be recharged after each day’s use. You will need the scooter and the battery charger.

Each country may supply a different charger.
The charging procedure may be different from the one below.
If you require more details, please contact your authorized dealer.
Be sure the scooter key is in the OFF position.
Do not use an extension cord to connect the charger.
Do not use another brand charger to charge the scooter.

1. Insert the battery charger cord into the charger connector on the charger output.
   Refer to the above figure for the correct position

2. Plug the other end of the battery charger cable into a standard electrical outlet.

3. Turn the power on. Normally, The LED (Power) Light will turn on when an electric current passes.

4. Charging starts. During charging, LED (Charge) will indicate an orange light, when it turns to green light,
   that means well-charged.

5. LED indication
   • LED(POWER) – GREEN LIGHT ON : Power On.
   • LED(CHARGE) – ORANGE LIGHT ON : Charging / GREEN LIGHT ON : Fully Charged

6. Charger Trouble Shooting
   (A)If LED (POWER) light is off
   • Check the input voltage (115V/230V) is the same as you adjust.
   • If the light is still off, please check and repair the battery charger.
   (B)If LED (CHARGE) light is off
   • Check to see clip connection is correct.
   • If the battery is fully charged, the LED (CHARGE) light will be off.
   • If the light is still off, the battery may be defective.
   (C)If ORANGE light can turn to GREEN
   • The battery can not be charged. Please check and recover it.
   (D)If the ORANGE light turns to GREEN immediately
   • Check to see if the battery is fully charged, if not, The battery may be defective Check and recover it.

The time needed to recharge will vary depending on the depletion of the batteries. Charging for longer than necessary will harm the batteries. They can not be overcharged.

INFORMATION FOR BATTERY & CHARGER
Battery :

• Only be used for 12V lead-acid battery, not used for another type of battery or other voltage.

• Do not turn the key on while the scooter is in charge.

• Charge the batteries after each trip. Only use the battery charger (under 8Amps) supplied with your scooter.

• If the scooter is not used for some time batteries must be recharged once every three months at least.
  Make sure that batteries are fully charged, and on returning, charge them again before using a scooter.

• Batteries will only give maximum performance after the scooter has been used. And batteries have been recharged up to 10 times.

• Do not switch off, unplug or interrupt the recharge cycle until the charging cycle has been completed. (charger indicator turns green)

• The minimum time needed to recharge will vary up to 15hrs which depends on the depletion of the batteries.
  Excessive or short period charging will be detrimental to battery life.

• Please charge the scooter in 0°c ~ 40°c, out of this range might affect the performance of the charger and battery.

• For the longest life, your batteries should be recharged regularly. Please recharge the batteries before they run down to 20%.

Charger :

• Do not leave the charger plugged into your scooter with the charger switched off as this may discharge your batteries.
• Inspect the battery charger before each use, and make sure connectors are dry and clean. Do not attempt to use an extension cord to plug in your battery charger.
• Be aware that the battery charger case may become hot during charging. Please avoid skin contact.

CARE AND MAINTENANCE

DAILY CHECK
Please always check your scooter before you start your every journey.

Checkpoint| Inspection| Ref.| What to do if the inspection is failed
---|---|---|---
N-D lever| Check for the correct function| P.12| Contact your dealer.
Horn| Check for the correct function| P.10| Contact your dealer.
Throttles| Pull the wigwag to test the scooter movement| P.10| Contact your dealer.
Electro-mechanical brake and Emergency hand brake| Pull the wigwag a little bit and release it to test if brake works. If your scooter comes with an emergency handbrake, please check it as well.| P.10| Contact your dealer.
Battery Gauge| Check if the battery gauge is displayed and whether it is at low power.| P.13| • Contact your dealer if the battery gauge is not working.
• Recharge the battery immediately if low
Rear mirror (s)| Check if the parts are clean and firmly tighten to the scooter and do not wobble.| P. 8| • Clean up the dirt by a damp cloth.
• Tighten the screw or clamping stem that holds the mirror(s)
Lighting| Check if all lights, such as headlights, rear lights, and turn signals are functioning correctly.| P10| Contact your dealer.

WEEKLY CHECK

Checkpoint| Inspection| Ref.| What to do if the inspection is failed
---|---|---|---
Speed Dial Knob| Check for the correct function| P.10| Contact your dealer.
Armrests| Check if the parts are clean and firmly tighten to the scooter and do not wobble. Tighten the screw knob that holds the armrest.| P.11| Contact your dealer.
Wheels/Tires| Inflate the tire to the correct pressure and check that
1. Drive wheels rotate without wobbling.
2. Tire tread depth is not less than 0.5mm.
3. No foreign objects in tires.| P.16| Contact your dealer.
Motor| Check for the correct function| Observe while driving| Contact your dealer.
Battery Charger| Check if the charger is functioning correctly and the batteries are charged.| P.14| Contact your dealer.

MONTHLY CHECK

Checkpoint| Inspection| Ref.| What to do if the inspection is failed
---|---|---|---
Seat / Upholstery| Check for movement and if it’s worn| P.11| Contact your dealer.
Electronics| Check if all the battery cables and connectors are firmly tightened to the scooter| P.13| Contact your dealer.

CLEANING YOUR SCOOTER

• Do not use any abrasive or scouring liquids for cleaning. Only use a damp cloth and gentle detergent.
• Do not use a hose pipe or splash water directly onto the scooter as this may cause damage to electronics.

MAINTENANCE

• Users should inspect the scooter regularly to keep the scooter in good running order.
• Check if the electrical cable connectors are fully connected.
• All maintenance and repair of the scooter should be done by an authorized dealer.

Seat Upholstery :
Only use a damp cloth and a little soap to wipe the seat. Do not use abrasive cleaners as this will damage the seat.

Storage :

• Please store the scooter in a dry location. If store the scooter for a long time, please disconnect the battery terminals.
• Do not store your scooter where it will be exposed to sources of direct heat, dampness, oil, acid, alkaline, or where Ozone could be possibly generated. All of the above will minimize the scooter/tire cycle and shorten its lifetime.

Tire :
Users should inspect the tires frequently for damage, the presence of foreign bodies, unusual wear and sufficient tread depth. If replacement tires are needed, please contact the nearest dealer.

The following areas require periodic inspection :

• Tire pressure between 35-40 psi
• Tread depth drops below 0.5 mm

Recommended range of storage,
Temperature : -30° c ~ +50º c, Humidity : 25% ~ 85%

Follow these easy steps to replace the tire :

1. Turn off the scooter and remove the key. Make sure the lever is in the D position before you lift the scooter.
2. Use a ratchet and socket to remove the drive wheel screw from the center hub of the wheel. Pull the wheel off of the axle.
3. Separate the tire from the rim.
4. Remove the old tire and replace it with a new tire.
5. Slide the wheel back onto the shaft.
6. Install the drive wheel nut into the center hub and verify the key is lined up with axle and wheel, then tighten to secure it in place. (Torque 300±30kgf-cm) All maintenance and repair of the scooter should be done by an authorized dealer.

OTHER INFORMATION

RECYCLING & DISPOSAL

• The equipment wrapping is potentially recyclable.
• The metal parts are used for scrap metal recycling. The plastic parts are used for plastic recycling.
• Electric components and printed circuit boards are disposed of as electronic scrap.
• Exhausted or damaged batteries can be returned to your medical equipment supplier.
• The disposal must be carried out in accordance with the respective national legal provisions.
• Ask your city or district council for details of the local waste management companies.

SERVICE LIFE
We estimate a service life of five years for this product, provided it is used in strict accordance with the intended use as set out in this document and all maintenance and service requirements are met. The estimated service can be exceeded if the product is carefully used and properly maintained, and provided technical and scientific advances do not result in technical limitations. The service life can also be considerably reduced by extreme or incorrect usage. The fact that we estimate a service life for this product does not  constitute an additional warranty.

TROUBLESHOOTING

Here are some suggestions about solving problems you may have with your scooter. There is a self-diagnostic warning light on the control panel. To check the self-diagnostic warning light, turn on the key and count the number of blinks on the warning light.

SCOOTER WON’T MOVE WHEN KEY IS TURNED ON

the battery and then retest.
Check if the charger power cord is still plugged in the scooter| Unplug the charger power cord.

ERROR CODE

• Recharge the batteries.
N| Low Battery Fault| The batteries have run out of charge.
• Recharge the batteries.
• Check the battery and associated connections and wiring.
3| High Battery Fault| The battery voltage is too high. This may occur if overcharged and/or traveling down a long slope.
• If traveling down a slope, reduce your speed to minimize the amount of regenerative charging.
4| Current limit time-out or controller overheat| The motor has been exceeding its maximum current rating for too long.
• The scooter may have stalled. Turn the controller off, leave for a few minutes and turn it back on again.
• The motor may be faulty. Check the motor and associated connections and wiring.
5| Park Brake| Either a park brake release switch is active or the parking brake is faulty.
• Check the parking brake and associated connections and wiring.
• Ensure any associated switches are in their correct positions.
6| Drive Inhibit| Either a stop function is active or charger inhibits or an OONAPU condition has occurred.
• Release the stop condition (seat raised etc.)
• Disconnect the battery charger.
• Ensure the throttle is Neutral when turning the controller on.
• The throttle may require re-calibration.
7| Speed Pot| The throttle, speed limit pot. SRW or their associated wiring may be faulty.
• Check the throttle and speed pot and associated connections and wiring.
8| Motor Voltage| The motor or its associated wiring is faulty.
• Check the motor and associated connections and wiring.
9| Other Error| The controller may have an internal fault.
• Check all connections and wiring.

OTHER PROBLEMS

• TIRE: Low tire pressure: pump up tires to 35~40 psi.
• Charger: During charging, the light on the charger doesn’t change to green. Please refer to sections 5-2.

OPTIONS

We offer the below options to add functionality to your scooter, please contact the authorized dealer for more information.

Height Adjustable Armrests

Hi / Lo Switch

This enables users to switch speed modes at high speed or low speed.

Handbrake

Safety Turning Speed Reduction (Gyro Meter)
When turning left and right, the scooter will reduce the speed itself according to the turning space to ensure safety.

TECHNICAL SPECIFICATIONS

& Seat Sliding Mechanism
Seat Width| 465 mm
Motor Size| 700W, 4500 r.p.m
Battery Size| (2) 12V. 50Ah
Weight of Battery| 30 kg
Travel Range| 40 km
Battery Charger| 5A Off Board
Electronics| On / Off Key Switch, Battery Level Indicator, Speed Control Knob

SERVICE LOGBOOK

|
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MANUFACTURED AND IMPORTED BY:
AIDACARE PTY LTD.
Building 3A, 1 Moorebank Avenue,
Moorebank NSW Australia 2170
1300 133 120 | www.aspirecare.com.au

References

• Aspire Care – Helping you live a fulfilling life

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