ecobee Smart Thermostat Premium User Guide
- June 5, 2024
- Ecobee
Table of Contents
ecobee Smart Thermostat Premium User Guide
View all ecobee thermostat manual
ecobee Smart Thermostat Premium User Guide
WELCOME!
If you have questions, we have answers.
Visit ecobee.com/support for tutorials, how-
to videos, and FAQs. Technical support is also available by email or by phone:
support@ecobee.com
1-866-518-6740
COMPATIBLE SYSTEMS
Smart Thermostat Premium works with most centralized residential heating and
cooling systems.
Heating: Up to 2 stages
Cooling: Up to 2 stages
Heat pumps: Air, Water, and Geothermal with up to 2 stages, and 2 stages
of AUX heat.
Accessories: Dehumidifier, humidifier, or ventilation device.
Fan coil units: 2- and 4-Pipe with up to 3 fan speeds. Pipe sensors
supported.
Packaged Terminal Air Conditioners (PTAC): Up to 3 fan speeds
TERMINAL DESCRIPTIONS
| G | Fan |
|---|---|
| Rc | Cool transformer |
| Rh | Heat transformer |
| O/B | Heat pump reversing valve |
| Y1, Y2 | Used for 1-2 stages of conventional A/C or 1-2 stages of heat |
pump compressor
W1, W2| Used for 1-2 stages of conventional heat or 1-2 stages of
auxiliary heat with a heat pump
C| 24VAC common
ACC+/–| Used for dehumidifiers, humidifiers, ventilators, HRVs, or ERVs
PEK+| Power Extender Kit (PEK), which extends a C-wire when a physical
wire is not available. PEK is sold separately for Pro Builder models.
| IMPORTANT — TURN OFF THE POWER
Power off the HVAC system with the master switch or circuit breaker box.
---|---
| WARNING! ecobee Smart Thermostat Premium is designed for 24VAC with a
2A
maximum current. Do not connect it to line (high) voltage or millivolt
systems.
CONVENTIONAL HEATING AND COOLING (UP TO 2 STAGES EACH)
Stage 2 heat and cool, if applicable
HEAT PUMP (AIR OR GEOTHERMAL) WITH AUXILIARY HEAT
Stage 2 compressor, if applicable
NOTE: Heat pumps use an internet-based weather feed and do not require an outdoor temp sensor and/or a dual-fuel kit.
1-WIRE ACCESSORY
NOTE: Self-powered 24V accessories can be controlled using the ACC+ and ACC− terminals.
4-PIPE FAN COIL UNIT
NOTE: G1, G2, and G3 may also be labeled as GL, GM, GH
CONVENTIONAL HEATING AND COOLING (WITH PEK)
Stage 2 heat and cool, if applicable
NOTES:
- When using a PEK with a heat pump system, the O/B terminal is wired directly to the thermostat.
- The PEK is not compatible with dual transformer or fan coil units.
PACKAGED TERMINAL AIR CONDITIONER (PTAC) WITH MULTISPEED FAN
NOTE: G1, G2, and G3 may also be labeled as GL, GM, GH
2-PIPE FAN COIL UNIT WITH AUX HEAT (PIPE SENSORS OPTIONAL)
NOTE: G1, G2, and G3 may also be labeled as GL, GM, GH
BOILER OR RADIANT SYSTEM
Installation Settings
**THRESHOLD SETTINGS
**
Menu > Settings > Installation Settings > Thresholds
| SETTING NAME | DESCRIPTION | DEFAULT |
|---|---|---|
| Conventional & Hoatpwnp Systems | ||
| Auto Heat/Cool | In Auto Mode, the thermostat will engage both your heating and | |
| cooling as necessary. | Enabled | |
| Heat/Cool Min Delta | The minimum temperature difference between the desired | |
| Heat and Cool set points in Auto mode. | SF | |
| Configure Staging | Configure staging Manually, to select and customize values |
such as dissipation time, temperature deltas, and runtimes for both your
heating and cooling equipment (See *Manual Setting Options )| Automatic
Compressor Min Cycle Off Time| The amount of time the compressor remains off
between cycles.| 300 seconds
Compressor Min Outdoor Temperature| The AC or Heatpump compressor will not run
below this outdoor temperature.
AC- 35F /| Heatpump – User defined
AC Overcool Max| Will allow the air conditioner to overcool (above the Cool
setpoint) by this value to help decrease humidity.| Disabled
Heat Min On Time| The minimum amount of time the furnace/boiler will stay on
during a call for heat| 5 minutes
Compressor Min On Time| The minimum amount of time the compressor will stay
on.| 5 minutes
Temperature Correction| If the thermostat sensor reading is incorrect, a
correction may be applied to achieve an accurate reading.| +0F
HumidityCorrection| If the thermostat sensor reading is incorrect, a
correction may be applied to achieve an accurate reading.| +0%
Thermal Protect| The minimum temperature reading difference between sensors
will trigger the algorithm to ignore the inaccurate sensor reading.| Disabled
Installer Code| When enabled, this restricts access to Installation Settings
(Code 3262 permits access)| Disabled
Heatpump only Systems*| |
Aux Savings Optimization| This setting simplifies Heatpump to A tor Heating
staging based on Savings vs. Comfort. Comfo The higher the temperature setting
will sacrifice comfort for savings.| 2 F
Aux Heat Max Outdoor Temperature| The Auxiliary Heat will not run above this
outdoor temperature.| 35 F
Aux Min On Time| The minimum amount of time your auxiliary heat will stay on
during a call for aux heat.| 5 minutes
Compressor To Aux Temperature Delta| The minimum number of degrees from the
current temperature vs. setpoint before engaging the auxiliary heat.| Auto
Compressor to Aux Runtime| The minimum number of minutes the Heatpump
compressor will run for before switching to auxiliary heat.| Auto
Aux Reverse Staging| When enabled, aux heat will be engaged if the current
temperature is greater than the value designated in the Compressor to Aux
Temperature Delta setting.| off
Manual Setting Options**| |
Heat Differential Temperature| The minimum temperature differential before
engaging heating.| 0.5F
Heat Dissipation Time| The amount of time the fan will continue to run once
the heating cycle is completed.| Auto
Cool Differential Temperature| The minimum temperature differential before
engaging cooling.| Auto
Cool Dissipation Time| The amount of time the fan will continue to run once
the cooling cycle is completed.| Auto
Compressor Reverse Staging| When enabled, the second-stage compressor will be
engaged if the current temperature is greater than the value designated in the
Compressor Stage 2 Temperature Delta setting.| off
Compressor Stage 2 Temperature Delta| The minimum number of degrees from the
current temperature vs. setpoint before engaging the second stage of the
compressor.| Auto
Compressor Stage 1 Max Runtime| The maximum number of minutes running stage 1
before engaging the second stage of the compressor.| Auto
Heat Reverse Staging| When enabled, second stage heat will be engaged if the
current temperature is greater than the value designated in the Heat Stage 2
Temp Delta setting.| off
Heat Stage 2 Temp Delta| The minimum number of degrees from the desired set
point before engaging the 2nd stage of heat| Auto
Heat Stage 1 Max Runtime| The maximum number of minutes running stage 1 before
engaging the second stage heating.| Auto
ACCESSORY SETTINGS
Menu > Settings > Installation Settings > Equipment
| SETTING NAME | DESCRIPTION |
|---|---|
| Humidifier | |
| Evaporative or Steam | An ‘Evaporative’ humidifier will operate with a heating |
cycle whereas a ‘Steam’ humidifier can operate with/without a heating cycle.
Min Runtime Delta| The humidifier will run beyond the desired humidity
setpoint by the selected amount
Window Efficiency| The Frost Control setting uses the efficiency rating to
determine the desired humidity within the range of 15 to 50%.
Dehumidifier|
Dehumidify with Fan| When enabled, this will activate the furnace/air-handler
fan during a call for Dehumidification.
Min Runtime Delta| The dehumidifier will run beyond the desired humidity
setpoint by the selected amount
Dehumidify in Heat Mode| Will permit the Dehumidifier to operate independently
of a heating cycle.
Dehumidifier Active| This setting is dependent on whether the HVAC system or
Dehumidifier requires it to be open or closed while active.
Ventilator|
Pre-Occupancy Purge| Enable to run ventilator for 1 hour prior to expected
occupancy
Free Cooling Max Outdoor Temperature| Free Cooling will not run when the
outdoor temperature is above this point
Free Cooling Max Outdoor Temperature| Maximum Outdoor Humidity to permit Free
Cooling to run
Indoor/Outdoor Temperature Delta| Permit Free Cooling if Indoor Temp vs.
Outdoor Temp is greater than Temperature Delta
Max Desired Temperature Delta| The maximum delta between current and desired
temperature to engage Free Cooling
Pre-Occupancy Purge| Enable to run ventilator for 1 hour prior to expected
occupancy
**REMINDERS & ALERTS SETTINGS
**
Menu > Reminders and Alerts > Preferences
SEWING NAME
| DESCRIPTION|
DEFAULT
---|---|---
HVAC Maintenance| Maintenance interval for the heating & cooling systems.|
Enabled,6 months
Furnace Filter| The frequency of filter reminders is based on months or
runtime.| Enabled, 3 months
UV Lamp| The frequency when maintenance is needed is based on months or
runtime hours.| Disabled
Low Temp Alert| When indoor temperature meets/exceeds this setting an alert
will be generated.| Enabled, 50F
High Temp Alert| When indoor temperature meets/exceeds this setting an alert
will be generated.| Enabled, 92F
Aux Outdoor Temp Alert| An alert will be generated when Aux Heat is used at
this value or above.| Disabled
Aux Heat Runtime Alert| An alert will be generated when Aux Heat meets/exceeds
this runtime value in a 24hr period.| Disabled
Low Humidity Alert| An alert will be generated if humidity falls below this
value.| Disabled
High Humidity Alert| An alert will be generated if the humidity rises above
this value.| Disabled
Display Alerts on Thermostat| When enabled, Alerts will also appear on the
thermostat display.| Disabled
Enable Heating/Cooling Alerts| An alert will be generated indicating that the
system has failed to heat or cool the indoor location.| Enabled
465-00396-RevB_Ares_Pro_Wiring-Guide_20220406
FAQS
What’s in the box?
ecobee Smart Thermostat Premium, ecobee Smart Sensor, Backplate, Wire labels, Screws & drywall plays plugs, power extender kit (for sysytems without a c-wire), trim plate, and quick start guide
Does the eco bee work with a ac unit and a humidistats?
ecobee Smart Thermostat Premium, Smart Thermostat Enhanced1, Smart Thermostat with voice control, ecobee4, and ecobee3 support most common HVAC accessories such as humidifiers, dehumidifiers, and ventilators.
Is this new model backwards compatible with the old style sensors?
The old sensors will work in the ecobee app but will always show “No Response” in homekit. Can’t even remove them from homekit. Very annoying.
Will this work a heat pump?
Yes, and a humidifier
Does this have a fan only mode where the fan can be turned on without heating or cooling?
Yes
does it also play Pandora app? It plays the Spotify app…?
Yes it’s does!
Does this light up red like an evil angry ai when alexa is turned off?
The microphone is replaced by a red symbol when the microphone is turned off. Nothing is red if you don’t connect it to Alexa in the first place. The microphone is too good. From the next room over the Alexa on the thermostat responds even when I have an echo Within 3 feet of where I’m sitting.
Do it come with geofence?
you can set a geo fence
Will this thermostat work for a split system?
Yes it will work
Can u use to drop in to another echo device?
Yes sure!
Can the screen be locked, to prevent annoying non-residing family members from changing the temps of they’re too cold?
YeS, you can lock it with a security code.
Can you turn off the radar occupancy sensor?
If you look in the app you can turn off the follow me function. From my understanding it turns off the sensor.
is this available in white?
Yes only in white
Will it display in Celsius?
yes
Will this ecobee work with the wiring of my honeywell t6 th6220wf2006?
Yes
Is there a delay in turning on the AC after lowering the thermostat?
Yes, always. Usually it’s let’s than fine 5 minutes, mostly if you have a heat pump system.
Is it better than ecobee 4?
If a higher resolution display, stainless steel frame, and an air quality monitor are important to you, then yes.
Does it come with a 4wire to 5-wire adaptor to “ create” the C wire for power to the thermostat?”
Yes.
Does this support both a humidifier and a dehumidifier?
Yes it can do both and also ventilation.
How is this version different from the ecobee 4?
It does accept drop in requests, but doesn’t permit you to make a drop in to other echos on your network. The workaround is to just make an announcement, and have the person you’re wishing to speak with in the mansion drop in to your thermostat.
VIDEO
ecobee Smart Premium Thermostat User Guide