ecobee WR932181716523 Smart Doorbell Camera Installation Guide

: May 16, 2024
: Ecobee

Table of Contents

WR932181716523 Smart Doorbell Camera
Product Information
Product Usage Instructions
Read User Manual Online (PDF format)
Download This Manual (PDF format)

WR932181716523 Smart Doorbell Camera

Product Information

The ecobee Smart Doorbell Camera is a smart home security device
that allows you to monitor and interact with visitors at your front
door. It comes with various accessories and tools to facilitate
installation and ensure secure connections. The package
includes:

Wedge
Backplate & Security screw (pre-attached)
Wire Extenders (x2)
Chime Adapter
Allen Key
Short Screws (x4)
Wire Connectors (x5)
Drill
Needle-nose pliers
Phillips Screw Driver
1/4 masonry bit (for hard surfaces) or 5/64 (for soft
surfaces)

Product Usage Instructions

Locate Chime Box:
- The easiest way to locate the chime box is by ringing the
  doorbell and following the sound.
Turn off Power:
- Once you have located the chime box and confirmed that the
  doorbell is working, turn off the power by switching off the
  circuit breaker for the doorbell.
Remove Chime Box Cover.
Take a photo of the chime box:
- We recommend taking photos of the chime box, ensuring that the
  wiring and labels are clearly visible.
Disconnect/Connect Wires:
- If the home has only one doorbell:
1. Disconnect the TRANS wire.
2. Disconnect the FRONT wire.
3. Connect the chime adapter’s black wire with the TRANS
  wire.
4. Connect the chime adapter’s red wire with the FRONT wire.
5. Connect the U-wires to the TRANS and FRONT terminals. The order
  and color of the wires do not matter. Attach one of the U-wires to
  the TRANS terminal and the other to the FRONT terminal. Tighten the
  terminal screws.
- If the home has more than one doorbell:
1. Disconnect the Rear Wire.
2. Disconnect the Trans Wire.
3. Disconnect the Front Wire.
4. Connect the chime adapter’s blue wire with the Rear wire.
5. Connect the chime adapter’s blue wire with the Trans wire.
6. Connect the chime adapter’s blue wire with the Front wire.
7. Connect the chime adapter’s red wire with the FRONT wire.
8. Connect the U-wires to the TRANS and FRONT terminals.
Attach the Chime Adapter:
- Find a spot for the chime adapter where it will not impact the
  sound of the doorbell. Use the adhesive on the back of the chime
  adapter to secure it.
Put the chime box cover back on and organize the wires so they
do not interfere with the chime mechanism.
Proceed to installing the ecobee Smart Doorbell Camera.
Remove the old doorbell.
Disconnect and bend the wires.
Attach the wire extenders:
- Twist the exposed portion of the wire extender and one of the
  wires from the wall. Align the tips of the wires and screw on a
  wire connector to secure the connection.

Replace with Smart Doorbell Camera asset

ecobee Smart Doorbell Camera
· What’s in the box? · Wiring diagrams

ecobee Smart Doorbell Camera

Wedge

Backplate & Security screw (pre-attached)

Wire Extenders (x2)

Chime Adapter

Allen Key

Long Screws (x2) Anchors Brick only (x2)

Short Screws (x4)

Wire Connectors (x5)

ecobee Smart Doorbell Camera

Drill

Needle-nose pliers

Phillips Screw Driver

1/4″ masonry bit (hard surfaces) 5/64″ (soft surfaces)

ecobee Smart Doorbell Camera
1. Locate Chime Box
Easiest way to do this is by ringing the doorbell & following the sound.
2. Turn off Power
Once you have located the chime box and confirm the doorbell is working, turn off the power by turning off the circuit breaker
for the doorbell.

ecobee Smart Doorbell Camera

3. Remove Chime Box Cover
4. Take a photo of the chime box:
We know you are Pros at this, but we recommend taking photos the chime box. Make sure the wiring and labels are
clearly visible.

Does the Home have more than one doorbell?

YES

NO

ecobee Smart Doorbell Camera

5A: Disconnect the TRANS wire.

7A: Disconnect the FRONT wire.

6A: Connect the chime adapter’s black 8A: Connect the chime adapter’s red

wire with the TRANS wire.

wire with the FRONT wire.

9A: Connect the U-wires to the TRANS and FRONT terminals. The order and color of the
wires do not matter. Attach one of the Uwires to the TRANS terminal and the other to the FRONT terminal. Tighten the terminal
screws.

ecobee Smart Doorbell Camera
This is the wiring setup for homes with one doorbell. Double-check the Chime Box Wiring Setup and confirm
they are secure.

ecobee Smart Doorbell Camera
13B. Attach the Chime Adapter
Find a spot for the chime adapter where it will not impact the sound of the doorbell. Use the adhesive on the back of the chime adapter to secure it. See examples below
14B: Put the cover back on & organize the wires so they do not interfere with the chime mechanism.

Proceed to installing the ecobee Smart Doorbell Camera

ecobee Smart Doorbell Camera

5B: Disconnect the Rear Wire:

7B: Disconnect the Trans Wire:

9B: Disconnect the Front Wire:

6B: Connect the chime adapter’s blue 8B: Connect the chime adapter’s blue

wire with the Rear wire

wire with the Trans wire

10B: Connect the chime adapter’s blue wire with the Front wire

ecobee Smart Doorbell Camera
11B: Connect the chime adapter’s red wire with the
FRONT wire
12B: Connect the U-wires to the TRANS and FRONT
terminals

ecobee Smart Doorbell Camera
This is the wiring setup for homes with more than one doorbell.
Double-check the Chime Box Wiring Setup and confirm they are secure.

ecobee Smart Doorbell Camera
13B. Attach the Chime Adapter:
Find a spot for the chime adapter where it will not impact the sound of the doorbell. Use the adhesive on the back of the chime adapter to secure it. See examples below
14B: Put the cover back on & organize the wires so they do not interfere with the chime mechanism.

Proceed to installing the ecobee Smart Doorbell Camera

ecobee Smart Doorbell Camera
1. Remove Old Doorbell 2. Disconnect and bend the wires

ecobee Smart Doorbell Camera
3. Attach the wire extenders
Twist the exposed portion of the wire extender and one of the wires from the wall. Align the tips of the wires and screw on a
wire connector. Repeat with the second wire extender.
4. Select the correct angle for the Wedge
The wedge shifts the device’s field of view by 15° to the left or right. Adjust your doorbell’s field of view by flipping the wedge
in either direction.

ecobee Smart Doorbell Camera
5. Align the wedge & mark the holes
Gently pull the wires through the bottom hole. Make sure the smooth side is facing the wall.

ecobee Smart Doorbell Camera
6. Are you installing on a hard or soft surface?
Drill the holes with a 5/64″ bit
Drill the holes with a 1/4″ masonry bit & insert the anchors

ecobee Smart Doorbell Camera
7. Attach the wedge
Align the wedge, then gently pull the wires through the bottom hole. Screw the provided long screws into the wide slots.
8. Detach the backplate from the doorbell
Using the provided Allen key, loosen the security screw on the bottom of the device until you can lift the backplate off. Do not
fully remove the security screw.

ecobee Smart Doorbell Camera
9. Guide the wires through the backplate
10. Attach the backplate to the wedge
Screw the provided short screws into the smaller holes.

ecobee Smart Doorbell Camera
11. Loosen the terminal screws
Loosen the 2 terminal screws on the back of the doorbell. Do not remove the terminal screws.
12. Connect the U-wire to the terminal and tighten the screw
Slide the U-wire under the terminal screw, with the U-wire pointing down. The order of the wires does not matter. Tighten
the terminal screw.

ecobee Smart Doorbell Camera
13. Hang the doorbell on the backplate & secure the doorbell.
Slide the U-wire under the terminal screw, with the U-wire pointing down. The order of the wires does not matter. Tighten
the terminal screw.
14. Turn on the power for the doorbell.

ecobee Smart Doorbell Camera
15. Is the light loop on the front of the doorbell solid green?
This may take a minute or two.
If no, try these troubleshooting steps: 1. Turn off power to your system.
2. Make sure all the wires are connected correctly. Give them a gentle tug to see if any
are loose. 3. Turn the power back on and see if the doorbell
has powered on.
If yes, click here to proceed

ecobee Smart Doorbell Camera
16. Ring the doorbell to test the sound
Look at the possible outcomes below.
If you can hear the in-home chime, you have successfully installed the ecobee Smart Doorbell Camera.
If you cannot hear the in-home chime, press and hold the doorbell button until the light loop flashes green 3 times. Ring the doorbell again to test the
sound. With this step, we have changed the configuration from
a Mechanical Chime to a Digital Chime.

ecobee Smart Doorbell Camera

Install the ecobee app on the Homeowners phone

QR CODE

iOS

Android

Login or Create an account.