e-pill 997024 Automatic Pill Dispenser with Station and Cup User Guide

: June 5, 2024
: e-pill

e-pill 997024 Automatic Pill Dispenser with Station and Cup User Guide

Components

Locked Automatic Pill Dispenser Item: 991019
Medication Tray Item: 991020
Dosage Template Set Item: 991018
2 Keys Item: 991022
Station Item: 991024
Stainless Steel Dose Cup Item: 992028

To REMOVE the round pill dispenser from the metal Station
TURN the pill dispenser counter-clockwise until the e-pill logo is at 10
o’clock, then LIFT up

To SECURE the round pill dispenser to the metal Station
ALIGN the pill dispenser with the e-pill logo at 10 o’clock
TURN the pill dispenser clockwise until the e-pill logo is at 12 o’clock

To MOUNT the metal Station to a surface
The Station has 4 large suctions cups at each corner
To mount securely, press down firmly at each corner

Introduction

The e-pill Station with white lid is designed to remind and dispense pills according to the patient’s dosing schedule, reminding by means of auditory alarm and flashing light. The dispenser will make the correct dose available at the correct time, keeping all other pills secure via a locked lid. The metal Station makes dispensing pills for those with dexterity concerns easy. No
more spilled pills.

Important: Some patients attempt to gain access to their medications by forcing the tray to rotate, this action will damage the drive unit inside the dispenser and void the warranty.

Important: This dispenser is locked but it is not tamperproof, therefore it should not be used to administer pain medications or Schedule II/III substances.

How it Works

At dose time the alarm will sound, and the internal tray will rotate making the correct dose available. To dispense, pull the Station’s blue handle. This will release the dose into the cup and silence the alarm.

SETUP – STEP 1 of 2

Turning On and Opening e-pill Station

Turn the pill dispenser upside down and remove the battery door.
Remove the battery insulator strip to power on the dispenser.
e-pill Station is now on.
Replace the battery door and turn the dispenser right side up.
Open the lid by placing your index finger in the dispensing slot and your thumb on the front latch. Press with your thumb and lift up.

DOSES: The number of alarms needed per day.

Tap button 1 until ‘DOSES’ is displayed.
Tap button 2 (decrease) or 3 (increase) to set the number of alarms.

ALARMS: Set all alarms in order, starting with the earliest.

Tap button 1 until ‘ALARMS’ is displayed.
Set the earliest alarm first (‘1’). Tap button 2 to decrease or button 3 to increase the alarm time – note AM and PM. Tap button 1 to save and continue when the desired alarm time is displayed.
Repeat for all alarms needed. Tap button 2 or 3 to adjust the alarm time and button 1 to save and continue.

CLOCK

Tap button 1 until ‘CLOCK’ is displayed.
Tap button 2 (decrease) or button 3 (increase) to set the correct time. Note AM and PM.

SAVE and EXIT Menu A:

Press and hold button 1 for 5 seconds to save and exit Menu A.
The display will show the current time.

SETUP – STEP 2 of 2

Filling the Tray:

With the lid still open, remove the tray that is inside the dispenser. Important: Never force the tray to rotate.
e-pill Station comes with three different dosing templates. The template identifies the number of alarms per day and, very importantly, the time of the day that you are filling the tray. The blank disc is used for 5 – 28 alarms per day and has been left blank so it can be customized.
Fill the compartments counterclockwise using the dosing template as a guide. Important: Do not overfill any compartment. If a dose does not fit into a single compartment, an additional alarm can be set for shortly after the original alarm. The dose can then be split into 2 compartments. Splitting larger tablets into smaller pieces using a pill splitter can help.

Begin to Use

Place the tray into the dispenser. The next dose will be the first compartment to the right of the slot located directly at 6 o’clock. Important: Never force the tray to rotate.
Close the lid.
Turn the dispenser over and lock the dispenser. WARNING: When
locking/unlocking the cover do not turn the key more than a ¼ of a turn.

Congratulations

Your e-pill Station is now 100% setup.

Low Battery Indicator

Low Battery

Battery life is 6 – 12 months. ‘LOWBATT’ shown in sequence with the current time indicates that the batteries are near depletion. Replace immediately. Important: Only use alkaline batteries.

Changing batteries:

After changing the batteries all of your settings will be saved except the current time.
Set the correct current time:
a. Tap button 1 until ‘CLOCK’ is displayed.
b. Tap button 2 (decrease) or 3 (increase) to set the correct time.
c. Press and hold button 1 for a few seconds to save and exit.

Error Handling

Error Type 1: Medications Will Not Dispense

Solution

Check all compartments for stuck pills.
a. Tablets: Splitting larger tablets into smaller pieces using a pill splitter can help prevent blockage.
b. Gel-caps: Adding a thin coating of standard baking flour to the compartments can help prevent blockage.

Error Type 2: Dispensing Will Not Silence the Alarm

Solution:

If you see ‘LOWBATT’ follow the Low Battery instructions on page 6. If you do not see ‘LOWBATT’ then the dispenser has been misused and is therefore not covered under warranty.

Error Type 3: Error Message/Rotation Issue

Solution

The dispenser is sitting close to and in the direct path a very bright light source (window, lightbulb).
a. Remove all 4 batteries to clear the error. After reinserting the batteries, place the dispenser in a less bight area to eliminate future errors.
If solution 1 does not resolve the error message, then the dispenser has been shaken, dropped, transported (with the batteries still in the unit) or the tray has been tampered with. Tampering of the tray is often due to the patient putting a finger into the dispensing window and forcing the tray to rotate in order to gain access to medication(s) prior to the scheduled time. If this occurs, the dispenser has been misused and is therefore not covered under warranty.

Diagnostic Tests

Test 1: Test the normal dispensing functions.

Press and hold button 3 for 5 seconds until ‘BEFORE’ is displayed.
Let go.
Tap button 1 until ‘TEST’ is displayed.
Tap button 3 to start Test 1.
a. ‘MOVING’ will appear on the display, the tray will rotate, the alarm will sound, then ‘TAKE’ will appear on the display.
b. Close the lid and turn the dispenser upside down to simulate dispensing. This will silence the alarm. ‘TEST’ appearing on the display indicates normal operation.
d. ‘ERROR’ appearing on the display indicates abnormal operation. See the 3 error types at the top of this page.

Test 2: Test the early dose feature and dispensing functions.

Press and hold button 3 for 5 seconds until ‘BEFORE’ is displayed.
Let go.
Tap button 1 until ‘TEST’ is displayed.
Tap button 2 to start Test 2.
a. ‘TURN’ will appear, close the lid and turn the dispenser upside down then back upright, TWICE.
b. ‘MOVING’ will appear on the display. The tray will rotate, the alarm will sound, then ‘TAKE’ will appear on the display.
c. Close the lid and turn the dispenser upside down to simulate dispensing. This will silence the alarm.
d. ‘TEST’ appearing on the display indicates normal operation
e. ‘ERROR’ appearing on the display indicates abnormal operation. See Error Types on the previous page for a solution.

Additional Settings (Optional)

Menu B is almost never adjusted. We recommend not accessing this menu as it may create unnecessary complexity. If you do want to access Menu B, familiarize yourself with all of its settings prior to accessing. To access Menu B, press and hold button 3 until ‘BEFORE’ is displayed.

BEFORE: Allows dispensing of medication before the set alarm time. This is useful if needing to take a dose earlier than scheduled in order to not miss events that take you away from your dispenser. Do not use this function with patients who may become confused by its function. This function is turned off by default (duration set to 00:00). This setting can be set from 5 minutes to 30 minutes.

Tap button 2 (decrease) or button 3 (increase) to set the length of the BEFORE duration, this turns on the function.
a. How to Use: If a BEFORE duration has been set, the user may access their medication that many minutes before the set dose time by turning the dispenser upside down (past 180°) and then right side up TWICE in succession.
b. The dispenser will then rotate, and the next dose will become available. If a BEFORE dose is taken, the dispenser will not activate again until the next alarm time.

AFTER: Alarm duration. This setting can be set from 5 minutes to 1 hour.

When in menu B, tap button 1 until ‘AFTER’ is displayed.
Tap button 2 (decrease) or 3 (increase) to set the alarm duration.

SOUND: Alarm melody.

When in menu B, tap button 1 until ‘SOUND’ is displayed.
Tab button 2 (decrease) or 3 (increase) to set the alarm melody.
a. 00 for silent (visual alarm only) and 01 – 04 for sound

LIGHT: Visual alarm (blinking red light).

When in menu B, tap button 1 until ‘LIGHT’ is displayed.
Tap button 2 to turn off ‘00’ or button 3 to turn on ’01’

HOURS: Use either a 12-hour clock (AM/PM) or 24-hour clock.
The dispenser’s default uses the 12-hour clock

When in menu B, press button 1 until “HOURS” is displayed.
Tap button 2 or 3 to set to:
a. 12 hour – ‘AM’ or ‘PM’ will be displayed next to the time.
b. 24 hour – ‘AM’ or ‘PM’ will not be displayed next to the time

DATE: This is optional and does not need to be set.

Tap button 1 until ‘DATE’ is displayed.
Wait until ‘YY’ appears.
Tap button 2 (decrease) or 3 (increase) to set the correct YEAR.
Tap button 1 to move to the month ‘MM.’
Tap button 2 (decrease) or 3 (increase) to set the correct MONTH.
Tap button 1 to move to the day ‘DD.’
Tap button 2 (decrease) or 3 (increase) to set the correct DAY.

RECORD: Will show the time at which the previous 28 doses were dispensed.

When in menu B, tap button 1 until ‘RECORD’ is displayed – the time at which the last dose was taken is also shown.
Tap button 2 or 3 to show the previous dispensing times.

TEST 1: Test rotation function.

See ‘Error Handling’ section on pages 7 – 8 for a solution.

SAVE and EXIT Menu B:

Press and hold button 1 for a few seconds to save and exit Menu B.
The current time will be displayed.

CUSTOMER SERVICE

Instagram icon @epillMedicationReminders

Address: e-pill, LLC 49 Walnut Street, Bldg. 4 Wellesley, MA 02481, USA

United States : 1-800-549-0095
International: +1-781-239-2941

Disclaimer

Organizing medications correctly, setting and assigning alarm/dose times and determining which medications go into each compartment is the responsibility of you, your caregiver, and/or your healthcare provider. This e-pill Medication Reminder is only a supplement to any memory system the user currently uses to take medications. The user maintains full responsibility to take the correct medication at the appropriate time and to keep the device secure and locked. e-pill, LLC assumes no responsibility for any incidental or consequential damages, including without limitation, damages or injuries resulting from malfunction of the product. e-pill, LLC’s liability shall under no circumstances exceed the dispenser’s list price on epill.com.

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