e-pill 995040 Voice Locked Automatic Pill Dispenser User Guide

: June 5, 2024
: e-pill

Table of Contents

Introduction
General Information
Error Handling
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Setup Guide
e-pill® Voice
Locked Automatic Pill Dispenser
Item: 995040

Carefully review and save this setup guide
Components

e-pill® Voice Locked Automatic Pill Dispenser

Introduction

e-pill Voice locked automatic pill dispenser is designed to remind and dispense pills according to the patient’s dosing schedule, reminding by means of a voice alarm and blinking lights. e-pill Voice will make the correct dose available at the correct time, keeping all other pills secure via a locked lid.
We recommend that you always keep the dispenser locked. Two keys are included – one key for the caregiver and one key to be kept as a backup.
e-pill Voice is locked but it is not tamperproof, therefore it should not be used to administer pain medications or Schedule II/III pharmaceuticals.
How it Works
At dose time, the alarm will sound, and the internal tray will rotate, making the correct dose available. Turn the dispenser upside down to dispense, this will release the correct dose and silence the alarm. Note: The current dose will remain available until the next alarm time.
SETUP STEP 1
Powering On and Opening the Lid

Turn the pill dispenser upside down.
Slide the battery door latch to unlock and remove the battery door.
Insert the included 4 AA batteries making sure that they are placed in the correct direction.
e-pill Voice is now on.
Replace the battery door and slide the door latch to its lock position.
Keep the dispenser upside down and unlock its large round cover. To unlock, insert the key into the silver lock. Turn the key a ¼ of a turn.
WARNING: The dispenser’s lock should only be turned a ¼ of a turn. Overturning the key can cause the lock to break.
Turn the dispenser right side up.
On the front of the lid, push the PRESS tab down until you hear a click. The door is now unlatched. Lift up to open.

Clock – Setting the Clock

Press and hold button A for a few seconds until “:” stops blinking (located between the hours and minutes), then release.
Tap button B to advance the hours (note AM/PM).
Tap button C to advance the minutes.
Tap button A to save, “:” will now blink.
e-pill Voice will confirm with “Pill Dispenser Settings Updated.”
Optional: Set the clock to use the 24-hour time format. e-pill Voice is set to use the 12-hour time format (AM/PM) by default.
To switch to a 24hour format:
a. With the current time displayed, tap button C.
b. Tap button C again to switch between 12-hour (AM/PM) and 24hour time formats.
c. Tap button A to save. d. e-pill Voice will confirm with “Pill Dispenser Settings Updated.”

Alarms – Setting Alarms Alarms must be set in order starting with the earliest.

Tap button A. “1” will appear next to the alarm clock symbol
Tap button B to set the hour (note AM/PM) & button C to set the minutes.
Tap button A to save and to advance to the next alarm.
Repeat steps 1-3 until all your alarms are set.
Delete an Alarm: Select the alarm you want to delete. Tap button B to change the hour until –: — is displayed.
Exit the Alarm Setting Mode: Tap button A until the current time is shown. This occurs after Alarm 9 and indicated by “:” blinking. When the “:” is blinking, the number next to the alarm clock indicates how many alarms have been set.
e-pill Voice will confirm with “Alarm Setup Successfully.”

Alarms Setting the Alarm Volume
3 alarm volumes: Silent (0), Medium Volume (1), Loud Volume (2).

With the current time shown, tap button C to enter the settings menu.
Tap button B to switch between the volume levels: 0, 1, and 2.
Tap button A to save.
e-pill Voice will confirm with “Pill Dispenser Settings Updated.”

SETUP STEP 2
Filling the Tray

Remove the clear tray that is inside the dispenser. This makes filling the tray easier. Important: Never force the tray to rotate.
e-pill Voice comes with 9 different dosage templates. Place the dosage template that is designed for the number of alarms you have set into the tray’s template slot.
With the tray’s e-pill sticker at 6 o’clock, fill the tray counter-clockwise. The first dose goes into the compartment immediately to the right of the tray’s e-pill sticker.
Fill the compartments using the dosage template as a guide.
Place the tray into the dispenser so that the compartment immediately to the right of 6’oclock holds the next alarm dose. This will ensure that the correct dose will always rotate into position at each alarm time.
Important: Never force the tray to rotate.
Close the lid.
Turn the dispenser over and lock the dispenser.
Important: The dispenser’s lock should only be turned a ¼ of a turn. Overturning the key can cause the lock to break.

Congratulations Your e-pill Voice is now 100% set up.

General Information

Locking and Unlocking the Dispenser WARNING: The dispenser’s lock should only be turned a ¼ of a turn.
Lock: When closing the lid, you will not hear a click. Please double-check that the lid is completely closed before turning the dispenser over to lock it.
To lock, insert the key into the silver lock and turn the key a ¼ of a turn. Unlock:
To unlock, turn the dispenser upside down, insert the key into the silver lock and turn the key a ¼ of a turn. Dispensing

The device will alarm for up to 60 minutes along with blinking lights.
Slide open the white dispensing door if not already open. We recommend keeping the dispenser plugged in while dispensing.
Dispense by turning e-pill Voice upside down.
Dispensing turns off the alarm. The dispenser will confirm with “Thank you” after medications have been dispensed.

Alarm Duration
At alarm time a voice reminder “It’s time for your medications” will sound for up to 60 minutes. The lights will blink every 3 seconds for up to 60 minutes.
Missed Dose
If a dose is not dispensed within 60 minutes after the alarm has started, the voice reminder message “Patient may have missed their medications” will sound every minute for up to 4 minutes. After this, the pills will remain available until the next alarm time when the next dose rotates into position and thus rotates away from the missed dose.
Low Battery
The estimated battery life is 6-12 months. When the dispenser starts to run low on battery, the low battery icon will appear. At this time, replace all 4 AA batteries as soon as possible using only alkaline batteries.
Important: Only use alkaline/non-rechargeable batteries in e-pill Voice.
Power Saving Mode
To save power, e-pill Voice will enter standby mode by turning off its display after several minutes of no operation. At alarm time, the dispenser will wake up and sound its alarm.

Error Handling

Error Type 1: Medications Will Not Dispense Solution:
1. Check all compartments for stuck pills.
a. Gel-caps: Adding a thin coating of standard baking flour to the compartments can help prevent blockage.
b. Tablets: Splitting larger tablets into smaller pieces using a pill splitter can help prevent blockage.
Error Type 2: Dispensing Will Not Silence the Alarm Solution:
1. If you see the low battery icon, follow the Low Battery instructions on the previous page. If you do not see the low battery icon, then the dispenser has been misused and is therefore not covered under warranty.
Error Type 3: Error Message/Rotation Issue
The dispenser has been shaken, dropped, and transported (with the batteries still in the unit) or the tray has been tampered with. Tampering of the tray is often due to the patient putting a finger into the dispensing window and forcing the tray to rotate in order to gain access to their medication(s) prior to the scheduled time. This error message/issue occurs when the dispenser has been misused and is therefore not covered under warranty.

Medication Reminders

@epillMedicationReminders
e-pill, LLC 49 Walnut Street, Bldg. 4
Wellesley, MA 02481, USA
United States: 1-800-549-0095
International: +1-781-239-2941

Disclaimer Organizing medications correctly, setting and assigning alarm/dose times, and determining which medications go into each compartment is the responsibility of you, your caregiver, and/or your healthcare provider.
This e-pill Medication Reminder is only a supplement to any memory system the user currently uses to take medications.
The user maintains full responsibility to take the correct medication at the appropriate time and to keep the device secure and locked. e-pill, LLC assumes no responsibility for any incidental or consequential damages, including without limitation, damages or injuries resulting from the malfunction of the product. e-pill, LLC’s liability shall under no circumstances exceed the dispenser’s list price on epill.com.