AUKEY EPT21S Wireless Earbuds User Manual

User Manual
True Wireless Earbuds

Thank you for purchasing the AUKEY EP-T21S True Wireless Earbuds. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.

Package Contents

Three Pairs of Ear Tips (S/M/L)
USB-A to C Cable
User Manual
Quick Start Guide
Warranty Card

Product Diagram

Specifications

Earbuds

Charging Case

Getting Started

Charging

Fully charge the charging case before the first use. To charge, connect the case to a USB charger or charging port with the included USB-A to C cable. When the LED Charging indicator on the outside of the case turns off, the case is fully charged. Charging may take around 1.5 hours, the case can offer full charge to the earbuds 5 times. The earbuds should be stored in the case when not in use.

Note: Remove the protective film from the earbuds when using them for the first time.

Turning On / Off

Turn On| Open the lid of the charging case or touch and hold on the touch- sensitive panels on both earbuds for 2 seconds when they are turned off
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Turn Off| Return both earbuds to the charging case and close the lid or touch and hold on the touch-sensitive panels on both earbuds for 6 seconds when they are turned on

Pairing
Starting with the earbuds in the case:

1. Open the lid of the charging case, both earbuds will turn on, and enter pairing mode
2. Turn on the pairing function via BT on the device you want to pair with the earbuds
3. From the list of available devices and select “AUKEY EP-T21S”

Regular Use After Pairing
Once the earbuds are successfully paired with your device, they can be switched on and off as follows:

• Open the lid of the charging case, then both earbuds will turn on and connect with each other automatically
• To turn off, put the earbuds back in the charging case and close the lid. They will begin charging

Using the Left/Right Earbud Only
Starting with the earbuds in the case:

1. Take the left/right earbud out
2. Turn on the pairing function on the device you want to pair with the earbud
3. From the list of available devices, find and select “AUKEY EP-T21S”

Reset the earbuds
Starting with the earbuds in the case:

1. Take both earbuds out of the charging case, and the earbuds will turn on. Touch and hold on to the touch-sensitive panels on both earbuds for 6 seconds to turn them back off
2. Touch and hold on the touch-sensitive panels on both earbuds for 10 seconds. The earbuds will turn on, clear their pairing list, and turn off again
3. Put both earbuds back in the charging case and close the lid to reset
4. Open the lid again, and both earbuds will turn on and enter pairing mode

Notes

• When you turn on the earbuds, they will be automatically reconnected to the previous-paired device or enter pairing mode if no paired device is found
• Either left or right earbud can be used individually once connected to your device when you keep the other one inside the charging case
• The wireless operating range is 10m (33ft). If you exceed this range, the earbuds will lose connection with your paired device. The connection will be re-established if you re-enter the wireless range within 5 minutes. Or the earbuds will be switched off automatically after 5 minutes

Controls & LED Indicators

Streaming Audio
Once paired, you can wirelessly stream audio on your device via earbuds. Music will automatically get paused when you receive an incoming phone call and will be resumed once the call ends.

earbud
Skip to the next track| Double-tap the touch-sensitive panel on the right earbud

Taking Calls

Answer or end a call| Double-tap the touch-sensitive panel on the earbuds to answer or end the call about the incoming call
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Reject an incoming call| Long-press the touch-sensitive panel on either earbud for 2 seconds
Activate Sid or other voice assistants| Triple-tap the touch-sensitive panel on either earbud
LED Status Indicator| Status
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Flashing blue| Pairing
Red| Earbuds Charging
Red off (after charging)| Earbuds fully charged
LED Battery Level Indicator| Status
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Four LED Indicators light for 5 seconds| 80%-100% battery remaining
Three LED Indicators light for 5 seconds| 40%-80% battery remaining
Two LED Indicators lights for 5 seconds| 20%-40% battery remaining
One LED Indicators lights for 5 seconds| .20% battery remaining

FAQ

The earbuds are on, but not connecting to my device For the earbuds and your device to establish a connection, you need to put them both in pairing mode. Please follow the instructions in the Pairing section of this manual.

I’ve connected the earbuds with my smartphone but can’t hear any sound
Double-check the volume level on your smartphone and the earbuds. Some smartphones require you to set up the earbuds as an audio output device before the audio can be transmitted. If you’re using a music player or other device, please make sure it supports the A2DP profile.
The sound isn’t very clear or the caller can’t hear my voice clearly
Adjust the volume on your smartphone and the earbuds. Try moving closer to your smartphone to rule out the possibility of interference or wireless range- related issues.
What’s the wireless range of the earbuds?
The maximum range is 10m (33ft). However, the actual range depends on environmental factors. For optimal performance, keep your device connected within a range of roughly 4m to 8m and make sure that there are no major obstacles (like reinforced steel walls) between the earbuds and your device.
The earbuds won’t turn on
Try charging the earbuds for a while. If the earbuds still won’t power on, please contact our support team at the email address is given in Warranty & Customer Support.
I put the earbuds back in the charging case, but the earbuds are still connected
The charging case is probably out of power. Try charging it.

Product Care & Use

• Keep away from liquids and extreme heat
• Don’t use the earbuds at high volume for extended periods, as this may cause permanent hearing damage or loss

Warranty & Customer Support

For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number.

Amazon US orders: support.us@aukey.com
Amazon EU orders: support.eu@aukey.com
Amazon CA orders: support.ca@aukey.com
Amazon JP orders: support.jp@aukey.com

*Please note, that AUKEY can only provide after-sales service for products purchased directly from AUKEY. If you have purchased from a different seller, please contact them directly for service or warranty issues.

CE Statement

Max RF power level:
BT classic (2402–2480MHz): 2.1dBm
RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in the EC Council recommendation (1999/519/EC).

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Excessive sound pressure from earphones and headphones can cause hearing loss.

Hereby, Aukey Technology Co., Ltd. declares that the radio equipment type (True Wireless Earbuds, EP-T21S) is in compliance with Directive 2014/53/EU.
Notice: This device may be used in each member state of the EU.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Aukey Technology Co., Ltd.
www.aukey.com | support@aukey.com
Building P07, South China City Electronics Trading Center,
Longgang District, Shenzhen, Guangdong, 518111, China
FCC ID: 2ATIH-EPT21S

References

• AUKEY Official | Unlock More

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